76 comments found.
I have a client who runs a dog training business. She is wanting to incorporate a booking plugin into her WordPress website.
The client has 8 dog training courses. Each course consists of 5 classes. We need the flexibility for users to pay for ‘Course A’ for example and then select the dates for the classes.
Is this possible with Apoint?
Hi
Thank you for your interest!
With Apoint, the client need select course, date time before pay. You can’t select the date after pay for Course A. Because it need validate course available before pay
Regards, Kenus
I bot 30 minutes ago, but the plugin has no’t what i want. Where can i refund?
Hi
I apologize for this inconvenience. Can you let me know what do you want and If you can, please send your website login link and account to kenus.ronin@gmail.com. I will create demo for your site
Thanks, Kenus
Cant seem to get a reply to an issue I’m getting on the support forum. Is there any other way to get support?
Hi
Please check your mailbox
Regards, Kenus
Hi, is it possible to setup different time slots for different days? I mean for example, Mon-Wed 9 am to 1 pm, Thu- Sun 10 am to 5 pm?
Thanks
Hi
Yes, you can defined time slot for day in week. See here: http://document.roninwp.com/plugins/apoint/public/images/create_service_04.png
or read more here: http://document.roninwp.com/plugins/apoint/features/services.html
Regards, Kenus
Hi, I created 2 topic support items for help, but nobody has responded
is there an email account to send support questions? or needs to be done through the forum?
Hi
Sorry for the late reply. We will check it and let you know
Regards, Kenus
how does your plugin solve different time zones issue in international appointments? For example: I’m the owner of a website in New York (UTC -4) and a client from Spain (UTC +2) wants to book a meeting with me between 9.00-10.00am of his local time.
Will the client book the time of the meeting according to their own calendar time zone on the site or mine? How will the client know that he is booking the right time for the meeting – that the calendar time is in his time zone and not mine? Thank you
Hi
Currently, my plugin only shows the time zone on your server. I will review this feature and update in the next version
Best regards, Kenus
Hello,
1- Can I use your plugin so different users (Teachers) can create their own online sessions and I got my commissions? Like this website https://www.italki.com/
Or it is for my own business only and my employee.
2- Can employees or teachers create their own sessions on the front end and register to my website to use your plugin or do I need to add them manually. Like Amelia plugin.
Hi, may i know if the employee can see the booking that park under him? Is there demo to see this?
Thanks
Hi
If you want assign dashboard for employee, you need enable create account for each employee. See here: https://ibb.co/9WNq3db
Employees can use their email to login and view the appointments assigned to them
P/S: We don’t have demo for this case
Regards. Kenus
Issue with Stripe, “Data invalid” shows in red after trying to pay, the stripe keys are fine as they work when using woocommerce but when booking on woo the booking isnt being added to calander? any ideas
Hi
Please capture your payment setting in backend and give me link your site I will check it now
Regards, Kenus
50shapesoffitness.co.uk
HI
Please send your website login link and account to email kenus.ronin@gmail.com I need check your set up
Regards, Kenus
I am wanting for one trainer to have different prices per time slot. Can there be 20 min time slots? Then for 20 min is it price A For 40 min a different price B For 60 min a different price C Then they can also buy a 5 hour package at price D and choose hour slots for this package
Hi
Yes, you can change duration at general setting. See here: https://ibb.co/6B8PxMF
and define duration& price for service. See here: https://ibb.co/8BQzFdJ
Regards. Kenus
Can you choose any start time and package so for e.g. you have packages of 20 min. Package of 40 min. Package of 60 min.
Then they can start at anytime on any package.
they can choose 20 min and start at 9:25am
or 40 min and start at 9:35pm
Hi
It is related to time step. if your time step is 15 minutes, duration is 30 minutes and working hour is 09:00 to 14:00 then time slot is: 09:00 -> 09:30, 09:15 -> 09:45, 09:30 -> 10:00, ....
You can change time step in General Setting
Regards, Kenus
Hello kenus I have a Big problem i have wrote to you on your support forum but I can’t have two reservation at same Time i do limit at 40 and I have only one group who Can registre Can you me why please it’s really urgent
HI
Please check my answer in the support forum
Regards, Kenus
Hi kenus I have send a answer to you
Hi! Is it possible to limit the number of slots per time? I’m questioning this because I need a booking plugin that allows simply bookings on group classes, and I need to limit to 7 per class. Thanks in advance! Fátima Oh and about editing colors to meet the theme design? Possible?
Hi
Yes, you can limit via ‘Maximum capacity’ for each service. See here: https://prnt.sc/1322kiv
Regards, Kenus
your plugin, is it integrated with google calendar? For example, do confirmed appointments go directly to the doctor’s and / or clinic’s agenda? In addition to email notification, is it possible to send by sms and whatsapp?
Hi
Thank you for your interest!
My plugin only add appointment to google calendar and ICalendar after client make appointment. See here https://prnt.sc/12zapb9
About notification: It has only one email notifier
Regards, Kenus
is there an option for the client to do a front-end search for services or instructors? whether the appointment with the instructor arrives directly to the instructor by email.
HI
It doesn’t have this option
Regards, Kenus
Hi. Something happened and I’m unable to start a topic on the support forum. Please fix it. User: vg
I have a question about the timezone settings in the calendar. I have clients from all over the world, and they need to be able to book a time that suits them based on their timezone. Will the clients see the calendar times based on my IP, or will it change to their IP respectively, depending on where they are?
I’m waiting for your reply.
Hi
With a calendar, it gets a timezone from your hosting. it isn’t display timezone of your client
Regards, Kenus
So how that will work if my hosting time is in Australia and someone is booking a session from Germany? If in Australia it’s 23:27 and in Germany, it’s 14:27.
Will that time frame will be adjusted by your plugin automatically or I should give information to my clients that they should adjust booking time accordingly to UTC +11 ?
I want to be sure that both sides will schedule the same time for a meeting, if you understand my concerns.
Please check your mailbox
I need a booking system for coronavirus tests (Link like Test.mydomain.com) to get tested before flying.
Step 1- Select the flight ✈️ date
Step 2 – choose a date and time for the test. (Only show slots 2.5 days prior to the flight date and time)
Step 3 – Customer makes account/Login
Step 4 – Books a specified number of persons/tests
Step 5.1 – Selects additional options – (refund option) $7.50 per person Step 5.2 – Selects additional options – (quarantine accommodation insurance) $38.90 per person
Step 6 – Can log back in and change time or request refund (This feature is not a meed, but nice to have)
Q1. Can I make all the group members add their information? Q2. Can I make someone to first choose the flight date and then make then choose the test date based on the flight date?
Hi
My plugin doesn’t have option for your case
Regards, Kenus
Hi, I have bought the plugin but I found out that it cannot do what I want. Namely allowing different dates with different custom timeslots. It is way too complicated for what I want to achieve with categories and appointing people to reservations. I would like to ask for a refund as I am not going to use the plugin.
Also, found it hard to find a contactform for these sort of things so hence my request here.
Sorry for the inconvenience.
Hi
Yes, pls make refund request
Regards, Kenus
Where do I make the refund request?
Done
Hello, I am interested in buying the plugin, but I have a question, what I need is to sell “packs” or “bonuses” of sessions per month for my business, what I have is a gym where boxing classes are given, then what I sell are different “bonuses” or “packs” of classes, for example: a “pack” that I sell is 3 classes a week for a month for € 30, and another of 5 classes a week for a month for € 67 , (each class lasts one hour) Is there a way to restrict the reservation of the hours by the chosen pack?
Hello, I also wanted to know if the client each client can have a profile where they can see their calendar and their reservations and if they can make changes to them already paid? if you don’t have a profile, how would you make the changes? would be limited to the fact previously no?
Hello when I did not reply to the message, I dared to buy the plugin but I have used it and it does not meet what I need, reservations in several days can only be done by setting the session price not per package, so it does not work for me, And the one that works for me is the SAS to which you have already installed the reservation mode for days and you answered my question, please I request a refund of the money of this plugin to be able to buy the SAS one, I wait for an answer thank you.
Hello! I’m trying to determine if this plugin can handle our booking scenario.
We have a single technician providing one service, at multiple locations. He rotates through the locations, one location per day. I’m trying to figure if we can schedule bookings for the service, based on the location & date.
So for example, Location 1 would have a “Service at location 1” service, available on May 1. Location 2 would have a “Service at location 2” service, available on May 2. ...and so on. We would make the service available based on which location he is at each day.
Customers could then visit the bookings page, select their location, and see what dates & times are available.
Is something like that possible with your plugin? Thanks!
Hi
Thank you for your interest!
Yes, you can use Apoint for your case
Regards, Kenus
Hi, i just bought this plugin and wanted to know if it’s translatable?
Hi
Thanks for your purchase, you can translate via po file or via LOCO plugin
Regards, Kenus
Hello, I have the following questions prior to purchasing:
1. Does your plugin work in a multisite? I have 6 subsites and in every case I want a different calendar with services to book per subsite. (specifically in one site I am offering consulting services while on another design services and there will be different candidate clients booking in each occasion)
2. I am using Oxygen builder. How can I embed only the calendar as part of the page? I did not find a shortcode in the demo produced for the test service I created.
3. I assume it won’t be necessary to run jQuery migrate to fix something like this is happening to booking plugins produced some years ago without having updated their code. Correct?
I would really appreciate a swift response so as to purchase it and put it in action asap.
Best regards.
One more thing: kindly check the demo version you have published. I think it’s not working properly and one cannot really understand what the plugin exactly does.
HI
Please see my answer below:
1. No
2, You need paste [apoint] to text element in page builder
3. My plugin don’t use jquery deprecate method then it don’t related to jQuery migrate. If your site have error, you need check your theme or another plugin
Regards, Kenus