164 comments found.
how does your plugin solve different time zones issue in international appointments? For example: I’m the owner of a website in New York (UTC -4) and a client from Spain (UTC +2) wants to book a meeting with me between 9.00-10.00am of his local time.
Will the client book the time of the meeting according to their own calendar time zone on the site or mine? How will the client know that he is booking the right time for the meeting – that the calendar time is in his time zone and not mine? Thank you
Hi,
Thank you for your interest in ARB booking plugin.
With ARB you can show availability in the customer’s time zone, so they book the time they really need. Whether bookings come from New Mexico, New Zealand or New York, they’ll be within the hours you set, so no surprise appointments!
Best regards,
Fluent-Themes
Thank you for reply. If clients are using VPN can that be an issue?
We are afraid, we have no idea about that. We haven’t tried something like VPN with ARB reservations and booking plugin.
I have been trying block specific dates that reservation cant be made and I am having a slight problem …. the dates are still being selected can you assist
Hi,
Thanks for your replies.
Here I can help you by providing information on what can be done with ARB plugin and what cannot be done. To know ‘how things can be done’ or ‘fix any issues’ you need to contact the Support Team. They are the tech people of ARB plugin and they will be able to help you on these. Please contact the support team from here and they will fix any kind of issues you are having, provided that you have the support period active.
Best Regards,
Fluent-Themes
Hi! I didn’t buy your plugin yet but I wanted to ask if there’s a possibility to set availibility for specific dates. For example, consultation would be only available on August 4th between 3 PM and 7 PM and on August 14 between 2 PM and 5 PM. All other dates on August should be unavailable for user to choose.
Hi,
Yes of course, it is possible with ARB to set the availability as your mentioned.
Best Regards,
Fluent-Themes
Hello, I want to ask if it is possible to choose the start date and end date of the reservation, in one form, instead of the option to choose the start date of the reservation and the duration of the reservation, e.g. for 3 days as it is in your demo – https://fluentthemes.com/wp-plugins/arb-reservations/product/hotel-transylvania/ . I mean two date fields. thank you for answer. Regards Jan
Hi,
Thanks for reaching out.
The booking form features/functionality will be same as shown in the different variations of the live demo. If your desired feature is not there in the demos, then that feature is not present in the plugin as well.
Please inform us, if you have any other questions.
Kind regards,
Fluent-Themes
Hello
do you have Group Appointments feature? If yes, is it possible to have the price go down as the number of participants goes up?
Thanks!
Hi,
Thanks for reaching out.
I am not sure what you meant by ‘Group Appointments’ feature. If you are asking if appointments can be booked by more than 1 person at once, yes you can do that by ARB. There is an option field for the Admin to set minimum and maximum number of persons/people allowed per booking. Lets say you have set 20 people maximum per booking, then the user will be able to book an appointment for maximum 20 people.
And, you can increase or decrease the price/cost for certain period of time OR for certain number of persons OR for certain number of slots per booking. More information given in the Documentation of ARB booking plugin.
Kind regards,
Fluent-Themes
I bought the plugin. when I unzipped the file 3 folders appeared: DEMO DATA, DOCUMENTATION and LICENSING …. I can’t find the installation file
Hi,
Thanks for reaching out.
Installable plugin file is ready to download directly from your ‘Downloads’ page of your CodeCanyone account.
- Sign in to your CodeCanyon account and go to your Downloads page.
- Click on the Download button (the green button present beside the name of the plugin) and choose Installable WordPress file only. The plugin zip file will be downloaded into your local PC.
- You can now upload that zip file to your WordPress ‘Plugins’ page to complete the installation.
For more support/help you can read the Documentation and contact the Support Team whenever you need.
Kind regards,
Fluent-Themes
Hi,
Purchase the plugin and there’s an error. Submitted a support ticket, urgently require assistance!
Thanks
Hi,
Thanks for reaching out.
The support team will get back to you within around 24 hours. In the mean time you can make the process faster by providing them your booking product URL, a screenshot of your ‘plugins’ page, and a screenshot of the error you are having. These information will help the support team to evaluate the source of the issue and help you quickly.
Kind regards,
Fluent-Themes
Hi, If a customer tries to book a time, but fails during payment and therefore wants to try and book again, the time slot is occupied. Is there a way to have it occupied only for like 5 minutes after a payment fails or otherwise is cancelled?
Hi,
Thanks for reaching out.
Yes it is possible by using the cron job. Technical knowledge required to inform you how it is possible, please contact the Support Team (they are the tech people of ARB plugin) and they will answer to your question provided that you have the support period active.
Kind regards,
Fluent-Themes
Hi again, Thank you. Perhaps you could answer here if the cron job is simply to empty the cart?
Hi,
Please do not hesitate to reach out to the Support Team from here, since I am not sure how the cron job works; I know that it is possible to achieve what you asked primarily. The technical team of ARB plugin knows well and can help you with this within a quick turnaround time.
Best regards,
Fluent-Themes
When a booking is fully booked can the slot display ‘Sold Out’ instead of the slot just being not able to be clicked on?
Hi,
Thanks for reaching out.
The Support Team received your messages and they will get back to you with answers soon.
Kind regards,
Fluent-Themes
Is there a way of filtering a list of attendees names per slot (date and time) to act as a register/check in of bookings please? Moving forward can you perhaps add a ‘check in’ area for site manager to check attendees in on arrival to their booked slot, perhaps with QR code or even manually by checking their name on a filtered list. Thank you in advance.
Hi,
Thanks for reaching out.
Technical knowledge required to answer to your queries, please contact the Support Team (they are the tech people of ARB plugin) and they will answer to the questions.
Kind regards,
Fluent-Themes
Hi, we need to set up a booking place from range saturday till friday (7 days) or from friday to sunday (3 days) on the booking form.
We also need to know if we can apply additional cost (local taxes for each person)
Is it possible to apply different prices depending on the seasons?
Hi,
Thanks for your interest in ARB plugin.
You can set up a booking place from range Saturday to Friday (7 days) or from Friday to Sunday (3 days) or any other ranges as per your needs.
You can apply taxes as well.
ARB works with WooCommerce Tax system. WooCommerce Tax tab displays several options that can be set to suit your needs — settings you choose are based on the tax jurisdiction under which your store is located.
Also, you can set different tax rates for different countries or even different states.
You can apply discounts or increase the price for certain periods.
Best Regards,
Fluent-Themes
“You can set up a booking place from range Saturday to Saturday (7 days).” Then how I can we restrain bookings to start on saturday only ?
And allow users to book 2 weeks, but only from saturday to saturday (the day is important) ? Thx
Hi,
Thanks for your replies.
Here I can help you by providing information on what can be done with ARB plugin and what cannot be done. To know ‘how things can be done’ you need to contact the Support Team. They are the tech people of ARB plugin and they will be able to help you on these. Please contact the support team from here.
Best Regards,
Fluent-Themes
It is possible to add more than one label option?
Hi,
Thanks for reaching out.
I assume you are referring to the ‘label’ of the drop-down/number fields of the booking form. Each of those fields can have one ‘label’. If your question is referring to something else, kindly contact the Support Team and they will help you with the information you need.
Best regards,
Fluent-Themes
his language has in Portuguese?
to translate to portuguese only serves wpml plugin
or with the GTranslate plugin?
Hi,
The ARB plugin comes with pot file (with all the translatable strings), which is required for any translation plugins. So, the translation to Portuguese or any other language is possible with all popular translation plugins (like WPML, Loco Translate, Gtranslate and so on).
Best regards,
Fluent-Themes
I have a football field I rent per day. would it be from 9am to 10pm How can I schedule by day and schedule no longer make that day available? after confirmed
Hi,
It is automated. If you allow just one booking for a day, then after one booking that day will no longer be available automatically.
If you have more technical questions, you may contact the technical team from here and they will be able to help you with more details.
Kind regards,
Fluent-Themes
2 pre-purchase questions:
1 is the plugin automatically synchronized with booking and airbeb?
2 does pougin work on cheap shared hosting? (does it need specific server-side functions?)
Thank you
Hi,
Thanks for your interest in the ARB reservations and appointment booking plugin.
Answer to question 1: I’m not sure what you meant by aribeb.
Answer to question 2: If your server is good enough to run WooCommerce plugin, then it is good enough for ARB plugin as well.
Best Regards,
Fluent-Themes
Hi. I am setting it up so I have a course on Tuesday 13th at 11am, Friday 23rd at 4pm etc. Another course on Monday 19th at 4pm etc – so courses are only available on specific days and times. Is it possible on the calendar for specific courses to only have the particular days and times when a course is available, with all other days are greyed out ? Thanks for your time
Hi,
Thanks for reaching out.
Q: Is it possible on the calendar for specific courses to only have the particular days and times when a course is available, with all other days are greyed out?
Ans: Yes, it is possible on the calendar for specific courses to only have the particular days and times when a course is available, with all other days are greyed out.
If you have any other questions/concerns, please do not hesitate to contact the Support Team of ARB plugin whenever you need.
Kind regards,
Fluent-Themes
It is possible to book multi days and time in one session… for exemple… I want to book monday from 9 to 10 and friday from 10 to 11 before entering my name… etc
Hi,
Thanks for reaching out.
It is not possible to book separate time slots in one session. It’s possible to book as many slots as available in a single session if those slots are not separated. For example, users can book 9:00 to 10:00 OR 9:00 to 11:00 OR 8:00 to 14:00 and so on in one session.
Kind regards,
Fluent-Themes
Hello, I am looking to buy a calendar plug in but i have a few questions
1. I have a salon in two premises. Can i set up the calendar to include two locations and 3 different therapists. We also have 40 different treatments with all varying prices, will i be able to input them all.
2. I also want to use this plug in for online classes I do with zoom, can i use this plug in for both? A booking system for massages and on line classes?
Hi,
Thanks for reaching out.
Technical knowledge required to answer to your queries, please contact the Support Team and they will answer to the questions.
Kind regards,
Fluent-Themes
Hi,
I like your plugin and would like to buy it, but I want to make sure it’s the right fit for me because I have a very specific need for such a plugin. I have a tourist rental boat business and want a plugin for online booking.
My requirements are:
For example, one of my boats has available 12 seats.
1. I want My customer to be able to: - Reserve tickets as an individual or for a group of people until the number 12 is reached. After he/she has made a reservation, updates for the remaining seats number is created automatically. - If there is no reservation made for the chosen time slot (12 sats are free), I want my customer to be able to book a private tour (book a whole boat) for a special price.
2. I want to send an automatic email of confirmation to the customer and a reminder mail one day before the tour starts. But not to send an email with server CRON job because that doesn’t work on my server.
Is this possible with your plugin? Thank you very much for your time and cooperation.
Hi,
Thanks for your interest in the ARB reservations and appointment booking plugin.
Answer to question 1: Reserving a slot as ‘Group’ is not possible with ARB.
Answer to question 2: Automatic email reminder feature is included in ARB plugin, but without WordPress default CRON job enabled, the automated email at a certain time would not be possible.
Best Regards,
Fluent-Themes
Thank you very much for your quick reply! I really appreciate your honest answer!
Best wishes
You are most welcome 
Hi there, I am looking to use your plugin for a community rental website and I have some pre-purchase questions to see if your plugin would suit our needs:
1. Would I be able to have items that someone can book blocks of time for, like days or even weeks?
2. Do I need to have woo commerce installed if my rental items have no charge?
3. Once an item has been booked, we would need the item dates /times to be greyed out so no one else can book that item for those days/time, is this possible?
4. Is it possible to be able to book items by donation with the option for the donation to be $0 if they so choose?
5. When a booking is made will the admin be notified via email or text?
6. Can we have multiple admins notified via email or text about a new booking?
7. Is this compatible with the Avada Wordpress theme?
Thanks in advance
Hi,
Thanks for your interest in the ARB booking plugin.
Answer to question 1: Yes.
Answer to question 2: Yes (ARB is WooCommerce dependent plugin).
Answer to question 3: Yes.
Answer to question 4: No (Donation feature is not available yet in ARB plugin).
Answer to question 5: Yes.
Answer to question 6: No (The main admin email and the customer himself will get the email notification).
Answer to question 7: Not tested the ARB with that theme yet. But this plugin worked perfectly with all the standard coded themes so far, without any glitch.
Regards,
Fluent-Themes
Hi
How does your plugin work for different timezones? Let’s say I’m in Australia and someone is booking a session from Germany? If in Australia it’s 23:27 and in Germany, it’s 14:27.
Will that time be adjusted for the client by your plugin automatically or I should give information on the website for my clients that they should adjust booking time accordingly to UTC +11 ?
Regards
Hi,
Thanks for your interest in ARB.
The timezone is set from your WordPress default settings (WP-Admin > Settings > General page) instead of any custom settings of ARB reservation and booking plugin. If you set your timezone there for Australia, and you are expecting booking from other countries, you should provide information about the timezone below the booking form’s calendar (there is a field for additional information below the booking calendar).
Best Regards,
Fluent-Themes
