12 comments found.
bonjour j’ai acheté le plugin mais il y a un problème j’ai pus faire le formulaire en )plusieurs étape mais les états d’avancenssement d’étape quand on veux envoyer un message reste sur le même et ne bouge en aucun cas j’ai tout essayé même mon template payant et gratuite cela continue avez vous une idée s’il vous plait merci Christophe
Good morning I bought the plugin but there is a problem I was able to complete the form in several steps but the stage progress states when you want to send a message remains the same and does not move in any way I tried everything even my paid template, still, do you have an idea please? THANKS christopher
Hi krikri4ever,
Our support team has replied to your support ticket. Please check and follow up there.
Thanks & Regards RedefiningTheWeb
Hello and thank you for your answer , I am trying to find by any means to find a solution, your radical solution of having full access to the administration and ftp access and without even knowing you for verification without you giving anything in explanation for helping to troubleshoot doesn’t suit me at all sorry but without any solution our paths will part and prefer to lose money finding another solution to my requirements towards other producers Chris
Hi krikri4ever,
Our support team has responded to your ticket, please check it.
Thanks & Regards RedefiningTheWeb
I go back on my words, I really think what I think, the author of the plugins worked hard and deserves a good return, I had big problems and refused a solution this artist has done everything and my esteem has returned well done christopher
Hi krikri4ever,
Our support team has responded to your ticket, please check it.
Thanks & Regards RedefiningTheWeb
hello support, last update is many month ago. you plan a update of this plugin? Also what is the last PHP version. Regards
Hi CyberKrypton,
Thank you for showing your interest in our plugin. PHP 8.0 was the last version and yes we are going to release the update and it will be done at the end of the month.
Thanks & Regards RedefiningTheWeb
Hey, your Live Preview looks awefully broke ? i cant buy this right now if i see this..
Hi dndrlsnn,
Sorry for the inconvenience caused to you, please check it again we’ve fix the demo issue.
Thanks & Regards RedefiningTheWeb
I want to send a support ticket but the captcha seems to not work.
Hi moorb,
Sorry for the inconvenience caused to you, you can also contact with us through this Skype ID : support@redefiningtheweb.com.
Thanks & Regards RedefiningTheWeb
Contact Form 7 plugin is not activated, Please activate Contact Form 7 plugin first to install WordPress Contact Form 7 Multistep.
Hi jewrat,
Sorry for the inconvenience caused to you, please contact with our technical team through this link: https://redefiningtheweb.freshdesk.com/support/tickets/new , they will help you in better way.
Thanks & Regards RedefiningTheWeb
Doesn’t work on mobile. It only shows bullet points with Step 1 Step 2 and Step – 3. We submitted an email to support last week and didn’t hear back.
Hi Jack-Jumper,
We’re really sorry for the inconvenience caused to you, can you please share your email form which you have created the ticket so we can check it.
Thanks & Regards RedefiningTheWeb
The email associated with this account and purchase. What is your best email where I can reach you directly since you guys don’t answer all of your submitted inquiries.
Hi Jack-Jumper,
Sorry but we can’t find your account details, please share your email or purchase code so we can find your ticket easily.
Thanks & Regards RedefiningTheWeb
Sorry, we have no such tickets with your given purchase code, can you please create a ticket using the link: https://redefiningtheweb.freshdesk.com/support/tickets/new so our team will respond to you.
Ty, just did.
Hi Jack-Jumper,
OK, please check your mail, our team have replied over your ticket.
Thanks & Regards RedefiningTheWeb
Hello.. Does it have conditional steps or fields when next steps are opened based on users choices in the fields?
Hi cryptoshade,
Sorry but it only convert your cf7 into multistep forms.
Thanks & Regards RedefiningTheWeb
Hello my settings are not adopted, every time everything is overwritten with the demo content. Please update the plugin.
Hi florian_post,
Sorry for the inconvenience caused to you, please contact with our technical team through this link: https://redefiningtheweb.freshdesk.com/support/tickets/new , they will help you in better ASAP.
Thanks & Regards RedefiningTheWeb
Impressive work…
Great Work, Congratulations GLWS 
Hi TmdStudio,
Thanks for your wishes
Thanks & Regards RedefiningTheWeb
Hello.
I verified that the plugin is compatible with the WordPress Contact Form 7 PDF, Google Sheet & Database plugin.
But I need to know if this Contact Form 7 Multistep plugin will look like the DEMO (small form) or will just replace my multi step plugin that I already have (example: https://www.salesesales.com.br/services/depto -de-rh-attestado-medico-ou-odontologico /), because my forms take almost the entire page.
Thanks. Wait.
Hi,
Thanks for showing interest in our plugin.
Yes, same design of multistep you will get but not internal contents design i.e fields it’s design will be inherited from theme or you just have designed.
Yes, our plugin will also work for entire page and if there will be any issue we will solve it.
Thanks and Regards RedefiningTheWeb
Got it.
Another question, the steps, can I change the text of the steps? As in the example of my form? https://www.salesesales.com.br/services/depto-de-rh-attestado-medico-ou-odontologico
Text in the steps are essential to guide the completion of my users.
Yes, text in steps are changeable from backend.
Hi salesesales,
Yes, you can change the step name as you want.
Thanks & Regards RedefiningTheWeb
OK. I’m going to buy … Giving everything right, then compose yet another license for the Contact Form 7 PDF plugin, Google Sheet & Database
HI salesesales,
Please go ahead and if you ever face any issue then please contact us through this link : https://redefiningtheweb.freshdesk.com/support/tickets/new , we’re always here to help you.
Thanks & Regards RedefiningTheWeb
HelloHello seller.
I bought the plugin, installed it, but it doesn’t appear. I plan to activate.
I already have another lulti step plugin, but I can only disable it after replacing the settings with your STEP (https://www.salesesales.com.br/services/depto-de-rh-atestado-medico-ou-odontologico/).
What may be happening seller.
I bought the plugin, installed it, but it doesn’t appear. I plan to activate.
I already have another lulti step plugin, but I can only disable it after replacing the settings with your STEP.
What may be happening
Hi salesesales,
Sorry for the inconvenience caused to you, please contact with our technical team through this link: https://redefiningtheweb.freshdesk.com/support/tickets/new , they will help you in better way.
Thanks & Regards RedefiningTheWeb
I un-installed and installed another wordpress installation, it worked, but the plugin creates SIM like a POPUP on the page, because the theme is the same (https://www.salesesales.com.br/ava/teste_novo_step/). The theme does not have this popup on the form (https://www.salesesales.com.br/ava/depto-de-rh-recibo-de-ferias-individual/).
Unfortunately I will not be able to use the multi STEP plugin on the production site.
I need the plugin to be compatible with my MULTI STEP, but the adaptation costs an unviable value, mainly due to the economic scenario in Brazil.
A feather…
Hi salesesales,
We request you for disable the another multi-step plugin and then try again and let us know.
Thanks & Regards RedefiningTheWeb
Great work!
Hi AthenaStudio,
Thanks for your wishes
Thanks & Regards RedefiningTheWeb
