344 comments found.
Hello,
I just submitted a support ticket in the WP admin panel via your plugin support ticket request form. It says my support expired December 31st, 1969?
I just want to make sure you received my support ticket. Thanks!
Hello nategarrett,
Thank you for using Elfsight Google Maps!
We are very sorry for the delay, our support team have replied to your support ticket and we hope the issue will be resolved soon.
Regards,
Elfsight
Hello! I’m getting plugin installation failure message (wordpress 5.5.3 & 5.6). “The package could not be installed. No valid plugins were found.” Any tips?
Hello ssean2,
Thank you for choosing Elfsight Google Maps!
We are so sorry that the plugin is giving you a hard time. Here’s an article that will explain how to fix this behavior – https://codecanyon.elfsight.com/article/423-no-valid-plugins-instagram-feed-installation-error
Please feel free to contact us if any assistance needed, we’ll be glad to help.
Regards,
Elfsight
Hi, Can you help me please. Can I create map like this with your plugin
Thanks in advance,
Regards
Hello EvolveDesignStudio,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hi, how do I add custom button into the location description? I have add custom CSS into my template but it does not work.
Hi moffzar,
Thank you for choosing Elfsight Google Maps!
Unfortunately, there’s no option to add a custom button via the plugin’s settings, we are very sorry for the inconvenience!
You can try to do it yourself by switching your text editor to html mode, adding html button there and styling it via CSS code.
Regards,
Elfsight
Hi guys! Great work! It would be nice to have some little improvments) I’ll call locations – items
- naming the items in the backend – i wish it was a possibility to list them not only by location, its not convinient when there are many of them. Hard to find the right one when editing
- clustering… I have the situatuation when there can be several items in one and the same location point, so clicking on such cluster I cant se all the cards of items, so zooming in in this case has no sense and what is more, there is no activity in the left panel in this case, I mean when you click for exapmle a pin whith the item – the card of this item in left panel becomes active and highlights with the color in the case of clicking cluster there is no such activity. So it would be great if by clicking the cluster left panel could show only the items in the cluster like filetring or something. I hope you understand what Im talking about)) It would be awesome if it was a choice – filter the list of the left panel when ckliking the standalone item or cluster or just hightlight the items of the list…
- tags for the search or extended full-text search or something… there is a situation when one and the same item can be searched be different names or specific parameters and characteristics. For example – WoodHouse and Wood house, Wood-house etc – if the title is WoodHouse and there are no occurrences of the word “Wood-house” in the title or in text – search is not working – so it would be nice to add tags for the better search experience. Now I have to add hidden div with such tags in the text editor for such purposes, its not very nice)
-categories – it would be great to have a possibility to add the item more then in one category
-customization – it would be nice to have a possibility to rename the filter section
Thank you!)
Dear egor84,
Thank you for using Elfsight Google Maps and for your kind words!
Much as we would like to help, the functionality you described require an update.
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature requests there.
Thank you so much for your time!
Regards,
Elfsight
Im trying to ad a new location on a existing map but it is not showing up, all old locations work but not adding a new
Hello ipage22,
Thank you for using Elfsight Google Maps!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please contact us via https://codecanyon.net/user/elfsight and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
Regards,
Elfsight
I cannot add location by entering adress. I can add by coordinates, but it is not comfortable. Can you help me? I get error “This API project is not authorized to use this API”. Why?
Hello farichello,
Thank you for choosing Elfsight Google Maps!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist.
Please, start a conversation via https://codecanyon.net/user/elfsight and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
As for API issue, please check out this article which will help you set up your API key – https://help.elfsight.com/article/676-how-to-get-google-api-key-for-google-maps.
Regards,
Elfsight
thank you, i fixed it – Geocoding API and Directions API wasn’t enabled, i enabled them and now everything is ok
Thanks for letting us know, farichello!
It’s great that the plugin works fine now.
Regards,
Elfsight
Hello, there are russian language files in your plugin but russian language is not working. How can i fix it?
I fixed this, now i have another question – how to translate the map editing sector? https://prnt.sc/zyk770
Hello farichello,
Great to know that you have figured the issue out.
As for the plugin’s editor translation, unfortunately, this feature is not supported yet. We are sorry for this inconvenience.
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Do you need to integrate with the Google Maps API API Key service to use this plugin?
Zoom buttons appear in the mobile version?
Hi fabianorc,
Thank you for your interest in Elfsight Google Maps!
In order to use the plugin, you need to set the API key and add it to the plugin’s settings.
Unfortunately, zoom buttons are not displayed in the mobile version yet, we are very sorry for the inconvenience.
Regards,
Elfsight
Hi!
In addition to having the map display with a sidebar of addresses/icons — I also need to list the addresses and icon below the map on the same page. Does your plugin do this?
Thanks, Lena
(:
Hi lenashore,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, accept our apologies for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
Hello I want to report an issue. Recently I upgraded to php 8.0 and every time I install a new plugin I see this error message http://prnt.sc/x7w7t6. Have you seen this issue before.
Hello lao6097,
Thank you for using Elfsight Google Maps!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please, start a conversation in our Support Center at https://codecanyon.elfsight.com/contact and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
Regards,
Elfsight
I need to make a map like on the website → http://staroniwska100.pl/mieszkania
Can your plugin do this? I want the active element to be redirected to any web address (I choose which subpage).
Below the map, I want to be able to insert the “Mieszkania” table as on the page → http://staroniwska100.pl/mieszkania
Hello thommenl,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, we didn’t find the map plugin on the pages you shared. However, if you could contact us via https://codecanyon.net/user/elfsight and provide some more details regarding your use-case, we would be able to assist you better.
Regards,
Elfsight
Can I filter the nearest places (5, 2 or 3 km )to the user’s location?
Hello ae_chavezt,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
Hi, can we define custom lat/long values and set markers with custom infobox content by using your wordpress plugin for googlemap?
Hi onegoodlife,
Thank you for your interest in Elfsight Google Maps!
Yes, you are very welcome to set the locations by lat/long values, add your custom marker and add all the needed information to the infobox.
Regards,
Elfsight
Hi,
How do I import locations that I have created in elfsight into this plugin?
Hi moffzar,
Thank you for choosing Elfsight Google Maps!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, accept our apologies for the inconvenience!
However, we totally agree that this is a great feature, and it will make a great addition to the plugin. We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
Hello,
I have subscribed to the evanto element and I tried your plugin, it suits me all, but I need to have multiple categories and do you have multiple categories? Or do you plan to implement multiple categories – when? Or can I code with it? Do you have any tutorial? When you will release import/export? Mostly, I only need two extra function, which is complete for me.
Thank you
Hi marxo126,
Thank you for choosing Elfsight Google Maps!
We are very sorry that our plugin has yet to support the functionality you’ve described. We do have plans to release import/export as we understand how convenient and useful this option would be. Our developers do the best they can to release new features as promptly as possible, however, everything depends on their overall load.
As for the Categories, we do have such an option which you can find on the plugin’s Content tab.
Regards,
Elfsight
Thanks for the reply, we look forward to having this feature available.
I probably wrote badly regarding the category, I would like to have a multicategory which means that users can select more than two categories via the selectbox. I couldn’t find a selectbox in the category on your plugin.
Thank you.
Hi marxo126,
Thank you for your comment and our apologies for the misunderstanding!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, we are sorry for the inconvenience!
However, we totally agree that this is a great feature, and it will make a great addition to the plugin. We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
Hello, Can you confirm that it would be possible to display on a map - only members with wordpress roles (or not administrator or guest) - 100 members within a radius of 100 km around the address of the connected member - by clicking on a member’s avatar, the redirection leads to that member’s profile
The recovery is done via the installed plugin https://www.buddyboss.com/product/locations-for-buddypress/ This plugin did not store geocodes ! If it is not possible how to convert the data of this plugin to a https://www.philopress.com/products/bp-xprofile-location/ plugin ? Regards
Hi HDCms,
Thank you for your interest in Elfsight Google Maps!
With the way our plugin works, it just displays locations that were manually added so, unfortunately, there is no option to define the location and display the nearest markers.
Regards,
Elfsight
Is his plugin v5.6 compatible. I tried installing on WordPress however once the locations have been created you can not see the address given to them as well as the copy and delete icon to the left of the description as shown on your example website does not appear so those options are not available. You can however still drag and drop the locations but you can’t determine what location you are drag and dropping without double clicking and going into that specific location.
Please advise.
Hello epicenter123,
Thank you for choosing Elfsight Google Maps!
We are terribly sorry for this inconvenience, unfortunately, we did experience temporary issues with the plugin.
The good news is that the fix has already been released along with the new plugin’s update. Please make sure that your plugin’s version is 2.4.1.
We are very sorry for the inconvenience.
Regards,
Elfsight
Hello there, I have a presale question…
I am using a directory theme where I display 3000+ Architectural offices with each their own adresses&googlemap locations. This theme uses its own Google map display widget. But I do like your plugin more. So I would like to stop using themes native google maps and replace it with your plugin. I was wondering if your plugin is compatible with directory theme features? I mean if I switch to your plugin, will it be possible to display all architectural offices adresses in their own respective maps with markers? Is there such an option in the plugin? Thnx a lot for your time.
Hi doreso,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, we are not sure that our plugin would be the best solution for your use-case. The thing is that you will have to manually create one widget for each location and embed it to the theme, that might appear to be time-consuming.
We wish you to find the perfect plugin to fulfill your needs the best and the most convenient way!
Regards,
Elfsight
it looks like there is a big bug going on your plugin… i have few widgets not showing any of the addresses in the main side panel. it is difficult for us to determine which is which when we are updating the info window. The issue is mainly from the admin, not in the front-end.
version is 2.4.0
i have sent an email through support but no one yet responding to my query.
Hello imarkdesigns,
Thank you for using Elfsight Google Maps!
We are terribly sorry for the interruption in our plugin’s work, unfortunately, our plugin did experience temporary issues which have already been fixed. The update is about to be released so the plugin will get back to normal in the near future.
Please let us bring our apologies for this inconvenience one more time.
Regards,
Elfsight
