7852 comments found.
Hey, Eric
Thank you for letting me know about this. I just fixed it right now, should be good to go!
Regards,
AltumCode.
Hello
We are still having issues setting up the custom domain. Can you please advise.
We have a VPS server
Thanks
Hello again, l2wdigital
Can you please be a bit more descriptive of what your issue is and what exactly have you done to try and setup the custom domain?
Regards,
AltumCode.
Hello
We are unsure what to put in the 00-default.conf and we have other issues editing the file but I’m raising that with hosting
Hi, would it be possible to duplicate a block (and rename it). I have some user who want to embed a code.They can do it by using the custom html block, but they don’t understand that. For that reason, I’d like to duplicate the HTML block and rename it to reflect the service they try to embed. Is this easily feasible ? Thanks
Hey, bpi81
Yes, this is something that you can do, but you would need to investigate the code and see how it works, so that you can do this properly. Keep in mind, these kind of customizations would be fully your responsibility.
Regards,
AltumCode.
Sure. Thanks for this amazing script & support. It’s highly appreciated. Have a great day
Hey Altum, nice day bro. i have some problems… i click on Vcard and the system redirect to homepage. and other problem. when i go to admin— statistics—-links send error 500 https://pasteboard.co/JQGGD5x.png
Hello there, MetroCuadradopma
Hope you’re doing great!
Please redownload the codecanyon archive and reupload the whole app/controllers/ folder. After that, go to your vcard, update it (save it with new settings) and it should be good to go!
Also, regarding the statistics, this is most likely because you’ve skipped the SQL queries that you must run to finish the update (mentioned in the How to update files).
Regards,
AltumCode.
Could you please guide how to add custom payment method? Thanks
Hey there, jdastouri
Unfortunately, custom modifications are not included in support. This is something that you would need to do with your developer, as it is not something that I can guide you on, it needs actual custom work.
Regards,
AltumCode.
I am using version 5.3.0. Where can I find the steps to update to the latest version?
Hey,
Please follow each How to update file until you reach the latest version, step by step.
Regards,
AltumCode.
Update files are only available in the latest version 6.2.0. Where are the 5.3.1 files?
Hello,
You only need the 6.2.0 files, make sure to run the SQL queries inside of each How to update file until the latest one.
Regards,
AltumCode.
Hello I am trying to create a tax setting but I receive error after clicking on create tax button.
Hello, jdastouri
You own the Regular license, which is not allowed to use the Taxing system.
Regards,
AltumCode.
Any news? Because the whole script is useless when it doesn’t work in mobile devices
Hello,
I just checked on my iphone and everything goes well: https://streamable.com/l0ti1l
Hello, many thanks. It’s weird because i still have this problem in my iphone and my friends iphone We even tried vpn and other things Ok then i will update mine from 6.1 to 6.2 hopefully everything goes well. Thanks again
Even in the new update it still presents the same problem. Could you tell me the file to modify it?
I am getting error trying to create and download the vCard. Here I show you the error, it is adding .txt to the end of the vCard to read and download it. Can someone please help me?It is placed as follows: “contact.vcf.txt”. The solution is to make the document to export only as .vcf, does anyone know how to fix it?
https://i.imgur.com/lQu1uwP.jpgHey, srpadilam
Please update the Pro Pack Plugin as well!
Regards,
AltumCode.
I am getting error trying to create and download the vCard. Here I show you the error, it is adding .txt to the end of the vCard to read and download it. Can someone please help me?
It is placed as follows: “contact.vcf.txt”. The solution is to make the document to export only as .vcf, does anyone know how to fix it?
Hello,
Please post your comment from the account that you have purchased the product with.
Regards,
AltumCode.
it’s been almost a year. I don’t remember the account, if you can help me or I can change !!
I’m sorry, but support is only offered to official and legit buyers. This is why I would need you to post a comment from the account that you have purchased the product with.
oh well, we have to buy again …
Thank’s
Hello! when someone use unsafe link in biolink pages, nothing stop the user… i mean malware or suspicious sites are allowed in biolink pages even if you enable google safe browsing with valid API. what is the purpose of google safe browsing integration then?
Hello,
Google safe browsing and Phishtank is integrated for higher chance of detecting such things. This doesn’t mean that Google can stop every phishing link, not even them.
Regards,
AltumCode.
sites which are already listed as unsafe in google safe browsing database, https://transparencyreport.google.com/safe-browsing/search can be placed in biolink pages without limitation.
Please give me an example of link and where exactly did you try to add it to phpBiolinks and it didnt stop it, and I will check this, of course.
for example this site is unsafe : cartomantealex. com but when i add this link as shortened link or as a link in biolink page. it doesn’t make any change. i did it right now again in this link : https://phpbiolinks.com/demo/testsafebrowsing
Hey
Thank you for letting me know about this, I just found a bug regarding this and fixed it.
You can redownload the product in about 10 minutes and replace the app/helpers/links.php file, it should be good to go!
Regards,
AltumCode.
hello , i have sent you a mail from your portfolio. please check it and reply
Hey there again, Naveen
Yes, your email will be replied to.
Regards,
AltumCode.
Hi!
How to update the phpbiolink, I have got the mail that you have posted a new update. But I didn’t find any way in the main documentations. Please help 
Hey,
Please check your email, already answered!
Regards,
AltumCode.
I don’t know how these guys replying so fast. I am amazed to see the support they are giving. It’s just wow as their scripts. I am getting every single answers of my simply and basic questions as well. Thanks so much
Haha, thank you very much!
Enjoy the rest of your day!
Upgraded and now clients image links previously used for the grid are not loading. What did I miss?
Hey there, 1986
The new feature only allows their own uploaded images, it doesn’t support URLs for images anymore, as requested from so many people here.
Regards,
AltumCode.
That’s great. But I’m talking about the grid add on. I have users who inputted their own links prior to the upgrade, now they’re not working though the link is still showing as inputted.
Yes, the grid addon has gotten an update as well. It was written in the changelog that this change was done.
I assume you’re not understanding. Everything has been upgraded, including the add-on. The links inputted by clients no longer work. Which, if this was not tested prior to then that is a big mistake.
What is your solution for updating profiles that have used manual links in their grids???
Hello again, 1986v
Again, this change was asked for by the vast majority of purchasers and has been mentioned in the changelog. Instead of an URL to an image, users simply have to upload an image, as mentioned.
Regards,
AltumCode.
I understand that. That is great.
That is absolutely terrible for hundreds of users who already had images in place and now are not working.
Other than telling our customers to “just go upload an image” (which is absolutely a garbage customer forward response) we need a fix.
Things should not break like this with valuable updates.
A drastic improvement is needed from customer support here.
Wow.
It is extremely saddening to see that even if you bring the features that many people want and request, give out tons of free and massive updates, some people are not even grateful.
For future support, please make sure to renew your support, as it is expired from 2019 and you’ve constantly received support and free updates throughout years and now you simply disrespect me and my work, that is given out to you for free.
It’s extremely saddening that someone who bought a premium license AND has supported you OUTSIDE of the Envato network gets no respect.
Again, great script, but your lack of empathy is a terrible path to be on. Telling someone to then just downgrade is your solution? Really?? Come on.
I respect everyone who respects back, and this has shown from the tons of free and massive updates and continuous support, even though you did not even renew it for 2 years.
You are literally complaining about a feature that was requested by the majority of people that will benefit you and your users as well.
No problem, though, I will be the one who gives out more respect than I am given. Please send me your website FTP and I will add some extra conditions for you so that the old ones are working as well. I will need a link to an already existing profile with the Image grid in there as well.
You don’t get it. All good. The only person actually complaining here, in a weird way, is yourself. You really don’t have to offer that much support. Not to mention buying your $44 add-on outside of Envato gets you much more in your pocket than extending a support extension here. You know that. Don’t try and goof around about it.
Don’t worry about it, bud.
Hello again,
No problem, I just offered to support you once again even though I do not need to help you at all.
Purchasing an addon will give you the addon, it doesn’t relate to support of the product that you got here, on codecanyon.
PS: I’m not “goofing” around and I am not your “bud”.
Regards,
AltumCode.
Replace your themes/altum/views/link-path/biolink_blocks/image_grid.php content with: https://pastebin.com/8MALJPRP
Regards,
AltumCode.
How to avoid getting the entire domain blocked by Facebook or other social media sites?
Hey,
This is not something that I can personally tell you. I would suggest reading their terms of service or searching if they have any rules about blocking websites.
Regards,
AltumCode.
Hi,
Just updated from 6.1.0 to 6.2.0
I followed the 1st way to do it (easy way)
Everything works fine but when I click on link statistics icon I get a 500 response code.
Hey, iampritam
Did you make sure to run the SQL queries that are written in the How to update file?
Regards,
AltumCode.
Hi,
Yes and all the SQL queries executed successfully too.
Please send me your FTP, Admin login details and website link and I will check this for you.
I have sent please check
Hey,
Thank you!
I just checked, the problem is that you haven’t uploaded all the files of the product properly to your host.
Please make sure that you upload all the files and it should work!
Okay, I am planning to take extended license. Are you planning to provide any discount ?
For now, there are no plans for any discount period. My other products just went live on sale: https://66analytics.com/ and https://easyqr.menu/ though.
Just updated from 6.1.0 to 6.2.0
I followed the 1st way to do it (easy way)
The site is accessible except when I try to go in the admin page. I’m getting a 500 error.
I’m hosting with DO using runcloud to manage it.
Hey there,
Did you make sure to replace all the files as mentioned and run the SQL queries from the How to update file?
Regards,
AltumCode.
Hi thanks for all the updates you make to your scripts.
I think that being a high level developer you should implement a better or more friendly translation or language system.
I don’t want to compare but there are other scripts with an excellent translation system.
Hey there,
Thank you very much for your kind words!
Please send me an example of those translation systems via email from the sidebar contact form on my profile page.
Regards,
AltumCode.
