52 comments found.
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Elfsight Age Verification CC.
An error of type E_ERROR was caused in line 136 of the file /home/admin/domains/local.com/public_html/wp-content/plugins/elfsight-age-verification-cc/core/includes/update.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/admin/domains/local.com/public_html/wp-content/plugins/elfsight-age-verification-cc/core/includes/update.php:136
Downloaded this plugin from Envato Elements and the setup itself is solid. Everything functions well and the design is clean. No complaints there.
The issue is with the purchase code. It’s not provided through Envato Elements, and the developer seems to require it for activation or updates. That leaves users stuck in a weird gray zone. If you’re offering it through Elements, it should come fully usable. Otherwise, what’s the point?
The whole situation feels a little bait-and-switch. Great product, but the lack of transparency around licensing makes it feel like a hidden upsell. That’s not what people expect when they pay for an Elements subscription.
I purchased your plugin but is didnt work. I would like to request a refund.
Hi the plugin is not showing on my website at all despite placing the shortcode there
Pretty bad to have a plugin with NO support. Button widths/padding don’t mattch for the yes/no buttons and the text coloring down’t work. 
So how do you add this to pages like the general Woocommerce Shop page?
Also, button sizing is off (looks ok in plugin back-end preview but off on mobile and desktop) – https://snipboard.io/zTAy3G.jpg
Pls provide fix (css, etc.).
Hello Is not working on websites builded with Divi theme
Hello! With this plugins Can I restrict a specific woocommerce products from only ONE category? I sell alcoholic beverages and need to show a popup with age veritification only when people try to enter on any of those products. Thanks!!
Hello tnc05,
Thank you for your interest in Elfsight Age Verification!
You can include or exclude certain pages to display the plugin on via plugin’s Where to Display setting.
Regards,
Elfsight
Hello, I would like to know if your plugin is compatible with the last version of Wordpress ? Thanks in advance Thomas
Hello Thomas,
Thank you for your interest in Elfsight Age Verification!
We are glad to inform you that our plugin is compatible with the last version of WordPress, which is 5.9.
Best regards,
Elfsight
Will this work with wpml?
Hello FekrahIT,
Thank you for your interest in Elfsight Age Verification!
Unfortunately, our plugin is not wpml compatible. Please accept our sincere apologies for the inconvenience.
Regards,
Elfsight
Hello, I downloaded the plugin from Envato Elements, I would like to buy it to have the support but I see from the support section that you’re not currently provide support for this item. Can you please confirm if this is item is still supported?
Hello verogluck,
Thank you for choosing Elfsight Age Verification!
Elfsight does not currently provide support for this item.
We haven’t given up on our plugins and we keep updating them if any issues or bugs come up. We also make sure to release updates including new features with more options and possibilities.
We do rely on your understanding and hope our plugin will not cause you any trouble.
Regards,
Elfsight
How to exactly add and where to the header or footer? I’ve added it to both and its still not showing. My homepage doesn’t have widgets so adding the shortcode to a widget is not an option. Please advise
Hello tucsonweb,
Thank you for using Elfsight Age Verification!
Please contact our Support Center via https://codecanyon.net/user/elfsight providing us with the direct link to your website page with the plugin in question. We’ll look into this as soon as possible.
Regards,
Elfsight
Hey guys – I need this exact code… only I do not use WordPress… can you offer it in HTML, code that can be edited in dreamweaver PLEASE 
?
Hello???
I contacted your support, and was told I could use this on an html website, with dreamweaver. So I bought it, but now I can’t find any details on INSTALLING it. Please help.
Can you refund my WordPress purchase please? I contacted your support and was re-directed to your site – where I could buy the widget for HTML (I do not use or work with WP). Also, I am still waiting to hear back from your support on plan options.
Dear tareinah,
Thank you for using our plugin!
We’ve answered to your support ticket, please check your inbox.
Please feel free to contact us if any further assistance needed.
Regards,
Elfsight
Hi there,
Is this plugin wpml compatible?
Hi FekrahIT,
Thank you for your interest in our plugin!
Unfortunately, our plugin is not wpml compatible. Please accept our sincere apologies.
However, you are free to create a separate widget for every language you need.
Regards,
Elfsight
Hi, I have pre-sales questions: 1. Can we connect this plugin not on all pages but on some pages of the site? 2. Can we add a Country field to set the age depending on the country?
Thanks
Hi dimarkam,
Thank you for your interest in Elfsight Age Verification!
We will be happy to clarify things for you.
1. Yes, you are welcome to display the widget on particular pages by adding the needed links. You will find this option on the widget’s Settings tab → Where to display → Specific Pages.
2. Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hello, i purchased a new support license today. When i go to the support page of Elsight i get the following: Elfsight does not currently provide support for this item.
Can somebody help me out?
regards, ash
Hello Ashwan87,
Thank you for choosing Elfsight Age Verification!
We are very sorry for the inconvenience.
If you have issues with the plugin, please message us via https://codecanyon.net/user/elfsight and describe the issue. We will try our best to help.
Regards,
Elfsight
Is it possible to set the age depending on the country where the user is located?
Hi zetadg,
Thank you for your interest in Elfsight Age Verification!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Is it possible to use the plugin as a pop-up with the website blurred in the background?
Any chance someone could follow up here?
Hi sdmilbo,
Thank you for your interest in Elfsight Age Verification!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hello, I have a site in 3 languages and I cannot edit with polylang. Do you have a solution ? Thank you
Hello everestcom,
Thank you for your interest in Elfsight Age Verification!
Unfortunately, our plugins do not support integration with translation plugins, we are very sorry for the inconvenience!
Regards,
Elfsight
Hello guys, how are you?
With your plugin, is it possible in addition to displaying a popup, displaying an extra checkbox in the woocommerce checkout?
Releasing the sale only for people over 18?
Hello barbasdigital,
Thank you for your interest in Elfsight Age Verification!
Your use-case can be implemented if you create two Age Verification widgets. You are welcome to install the second widget to checkout providing your website’s checkout supports shortcodes.
Regards,
Elfsight
Hello good afternoon.
That Cool.
Could you tell me how to do this? Is there a tutorial?
Hello barbasdigital,
Unfortunately, we don’t provide customization and installation support. However, we hope you will find a way to install the widgets to implement the use-case.
Regards,
Elfsight
