Hello,

Dear Friend,

App loading time is dependent upon Server response time and your website speed. Apart from this Device internet speed is also a factor. Kindly check the above-mentioned things.

Also, we advise you to use the local code side configuration to avoid the extra API call. Please check the documentation here:- https://docs.potenzaglobalsolutions.com/docs/new-design-ciyashop-android/#manage-infinite-scrolling-configuration-from-code-3

If you still have any query then please create a support ticket on https://docs.potenzaglobalsolutions.com/ so we can assist you in an organised way.

Hello,

Thanks for showing interest.

Yes, When you purchase the product you will get the complete source code. You will be able to customise as per your need. Please make note that the application is developed in JAVA and you must have knowledge of both WordPress and JAVA to customise it. We also provide the customisation service as per your need with paid charges but you are also free to hire freelancers.

If you have any other query then we request you to create a pre-purchase ticket on- https://potezasupport.ticksy.com/

Hello,

Dear friend, We have observed the ticket and found that you asked us to handle the configuration and submission. So for configuration, we have a package for our client’s. Please review here:- https://ciyashop.potenzaglobalsolutions.com/app/?activetab=configure

If you have a specific query then you can create a support ticket on https://potezasupport.ticksy.com/ with as much as possible details. Also, include Admin panel and FTP details. So our technical team assist you if it is within support policy even this is a non-supported item.

Hello,

We have the support of a tera wallet.

If you have any other query then please create a pre-purchase ticket on- https://potezasupport.ticksy.com/ so we can assist you in an organised way.

Does it support vivawallet.com or can you make it available ? Thanks

Hello,

Currently, it is not supported but you can customise the application as per your need. When you purchase the product you will have a source code. We can handle customisation for you with paid charges.

If you have any other query then please create a pre-purchase ticket on- https://potezasupport.ticksy.com/ so we can assist you in an organised way.

Hello,

Thanks for showing interest.

about app the vendor how can add her products? from app our website? => Vendor can add product using web panel or We have another product for seller. Please check here:- https://codecanyon.net/item/ciyashop-seller-native-android-app-for-wcfmdokan-and-wcmp/29362625

and i say another products for android, there is no in iOS? => Please check our iOS app here:- https://codecanyon.net/item/ciyashop-native-ios-application-based-on-woocommerce/22375994

and last, the payment can not go to vendor direct? or just to admin? thanks => Payment system is handled by the Vendor plugin itself. So kindly review plugin you are going to use.

If you still have any query then please create Pre-purchase ticket on :- https://potezasupport.ticksy.com/ so we can assist you in organised way.

thanks alot really

about seller app there is no for iOS?

about plugin i am use for payment, cay you please tell me where to i can select?

thanks

Hello,

about seller app there is no for iOS? => We are in the development phase of the iOS app. So it will be launched soon on the Envato.

about plugin i am use for payment, cay you please tell me where to i can select? => We are not able to get your query. We request you to create a Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can assist you in an organised way.

Hello,

Currently this plugin is not supported in the application. If you install this plugin then It will not reflect in the application. If you wish to use it in your website only then it will work in your website but not in the application.

For your query we request you to create support ticket on https://potezasupport.ticksy.com/ so we can assist you in organised way.

Let me know if this can be done. I am willing to buy. From the demos I see it not available as of now.

Hello,

Thanks for showing interest.

1. Categories displayed in grid. This gives better exposure => Please check our demo application and click on Search Icon in bottom, Which displays the list of Category in the application.

2. On the homepage- ability to display products from inside a category. => Currently we are showing different type of filtered product like Recently added, Most popular in the store etc. Along with this we have option of custom section where you will be able to add product from the list. So you can select product as per your requirements. In Home page we have banner and Main category In which you will be able to assign the category and when user click on that category banner then selected category product will be listed.

3. On the homepage- Ability to display subcategories inside a category => Currently this functionality is not available in the application

4. Infinite scrolling of products on the homepage. => We have option in admin panel which allow you to select the default home page or Infinite scrolling. If you enable Home page then it will show Home page and If you enable Infinite scrolling then Application will show all products in random order.

Hope this will resolve your all query and if you still have any query then we request you to create the pre-purchase ticket on https://potezasupport.ticksy.com/ so we can assist you.

Hello,

Thanks for taking interest in our product and sharing your query here. We are not providing support on each WooCommerce Add-Ons. The Add-Ons which the product is supporting are Multi-Vendor Plugins(i.e. Dokan, WC Market Place and WCFM).

For more queries, please create support ticket on https://potezasupport.ticksy.com/ with your query so our team can assist as soon as possible.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Found the problem. Install plugin – Simple Google reCAPTCHA. This made impossible login. The plugin has a setting – Disable on login form. That helped.

Hello,

Good to know you are able to identify the issue and solve it.

Instead of commenting You can create support ticket on https://potezasupport.ticksy.com/ with your query so our team can assist as soon as possible

Hello,

Thanks for showing interest.

1. Do I buy both of your CiyaShop Native Android and IOS? => Yes, you can buy both product based on your requirements.

2. If I setup both of your products for the same woocommerce, do they sync in terms of design and products? Do they act like 1 platform, or do they operate separately? => Yes, both Android and iOS will work with same woo-commerce website. Both the app’s will sync the product and category. So all 3 platform Android , iOS and Web will have same product and category.

Hope this will help you. If you still have any query then we request you to create pre-purchase ticket on https://potezasupport.ticksy.com/ so our team can assist you as soon as possible.

Hello,

Thanks for showing interest.

Yes, it supports a sub-category. Please review our client application which is having sub-categories. Please check the app here:- https://play.google.com/store/apps/details?id=com.Indiefur.petsupply

I hope this will help you to make the correct decision. If you still have any other query, please create a Pre-purchase ticket on https://potezasupport.ticksy.com/ So we can guide you in an organised way.

Hello,

Currently, Listed plugin is not supported by the Ciyashop application.

If you have any other query then please create support ticket on https://potezasupport.ticksy.com/ So we can guide you in an organised way.

Hello,

Our working time is Monday to Friday from 10:30 AM to 7:00 PM IST. Our team have just started, and the team will reply to you as soon as possible. Let us be on the ticket so we can guide you in an organised way.

sorry, I didn’t know that

Hello,

No worries. Let us be on the ticket itself so we can guide you in an organised way.

Hello,

Please verify below points

- Make sure maintenance mode is not enabled - Make sure Permalink is set properly to Postman

If you still facing the issue in token generation then please create support ticket on https://potezasupport.ticksy.com/ with Admin panel login details and FTP details, So our team can assist you as soon as possible.

I have submitted a ticket

Hello,

Our technical team already replied on your ticket. Let us be on ticket so we can assist you in organised way.

Hello,

Sorry to say but we can not suggest any plugin for GST. There are lots of plugins available in the market place.So you need to find out appropriate plugin which suitable for your requirement. Our theme almost supports third party plugin. but In some cases, you need to do customisation plugin templates for designing related or colour related issue.

Also, If the plugin supports the theme, but maybe it will not support the application. It depends on plugin functionality.

If you have any other query then please create support ticket on https://potezasupport.ticksy.com/ So we can guide you in an organised way.

Hello,

We request you to create the support ticket on https://potezasupport.ticksy.com/ and provide all the details like Admin panel, your configured source code along with the reference video for your query. So our team can assist you as soon as possible.

Hello,

Thanks for showing interest.

Only works with woo-commerce? => Yes, Ciyashop application works with Woo-commerce site only.

If I have an online store on WordPress, but without woo-commerce, will the application not work? => We are using rest API of woo-commerce so it will not work. Ciyashop will work only with WordPress woo-commerce plugin.

If you have any query then please create Pre-purchase ticket on https://potezasupport.ticksy.com/ So we can guide you in an organised way.

Hello,

We have firebase OTP verification. So the issue must be from the Firebase itself. We request you to create the support ticket on https://potezasupport.ticksy.com/ with reference screenshot and firebase login details. So our team will guide you as soon as possible.

Hello,

Thanks for showing interest.

Currently, it is not supported. Ciyashop application works with any woo-commerce website.

If you still have any query then please create Pre-purchase ticket on https://potezasupport.ticksy.com/ So we can guide you in an organised way.

Hello,

Thanks for showing interest.

Yes, we have multi-language support. Even if you want you can add any language as per your requirements. Please check the video here:- https://www.youtube.com/watch?v=uWdmsSurI8o&list=PLplHaPmX0cKUsKcYd3oT1e9LhKdA7qHu2&index=21

Apart from this, you can check our Indonesian client application here:- https://play.google.com/store/apps/details?id=com.souq.indonesiamarket&hl=en_IN&gl=US

If you still have any query then please create Pre-purchase ticket on https://potezasupport.ticksy.com/ So we can guide you in an organised way.