53 comments found.
Hi, this plugin looks great. Presale question, could you please explain how I could implement this plugin to offer file downloads as well regular posts? Thanks
Hi There,
You can add your download file as link or if you need something more advanced shortcodes are supported with DeepDocs editor, Hope this helps 
Thanks,
B
Hello
first: we would like to use the wiki only internally. Is this possible from the rights and if so how since unfortunately we do not see the administrative backend?
second: not all plugins work with all themes or pagebuilders. can we easily return the plugin?
Hi There
Please try the backend first from here https://db.besquares.net/landing/#counter click on create test drive button and you will get admin user and password for 2 days, Let me know if you have any other questions
Hello, your ticketing system doesn’t appear to be working. Infinite load, and can’t send or read tickets. Can you provide an updated plugin for Wordpress v5.7?
Getting a “Plugin could not be activated because it triggered a fatal error.” upon attempting to activate the plugin.
Following up on this one – any updates on this please?
Hi There, Please follow on your ticket #120 we have provided answer there.
Hello my section and single article page layout is kinda messed up after i install the plugin. it messed with my existing theme layout. how can i set custom css or configure the setting. i could’nt find it.
i try to post it on your support forum but it takes forever to loads..
This is urgent. thank you.
Hi There, Please try to logout of our support website and login again then try to create ticket, If still not working let me know. Thanks, B
Support seems to be broken, the plugin does not work: Plugin could not be activated because it triggered a fatal error.
Fatal error: Uncaught Error: syntax error, unexpected ‘)’ in /wp-content/plugins/deep-docs/setup/Menu.php on line 38
Call stack:
Notice: Undefined index: file in /wp-content/plugins/query-monitor/collectors/php_errors.php on line 284
Notice: Undefined index: line in /wp-content/plugins/query-monitor/collectors/php_errors.php on line 284 DeepDocsSetupLoader::load() spl_autoload_call() wp-content/plugins/deep-docs/setup/setup.init.php:7 require_once() wp-content/plugins/deep-docs/deep-docs.php:28 include() wp-admin/includes/plugin.php:2299 plugin_sandbox_scrape() wp-admin/plugins.php:191
Cannot create support ticket after signing up with envato.
Hi There, I have created you ticket please respond with your current php version https://support.besquares.net/tickets/115 Thanks, B
Support site seems to be broken. https://support.besquares.net/tickets/
Infinite load, and can’t send or read tickets. Any help would be nice
Hi There, Sorry about this error it has been fixed already can you please try again and let me know.
Seems to be working again, thanks!
Thank you, Please follow on your ticket #108
Support not work!!! registration in https://support.besquares.net/login does not work, I can not enter leave a ticket
Hi There, Sorry about this error it has been fixed already can you please try again and let me know.
Sorry, but your Tickets system is not working. I have a problem with the menu on my site after installing the plugin. I can’t send a support request because the system doesn’t work!
I can send you a video recording from the screen as proof
Thank you, Please follow on your ticket #109
Is this theme available as html css template, without wordpress requirement.?
Hi There, This is not a theme it’s plugin and you can’t use it without WordPress, For more information you might check requirements section https://support.besquares.net/docs/kb/deepdocs/requirements/
I have 3 sites I can use on more than one site of mine?
Hi There, If the 3 websites are completely different then I am afraid you will have to get license for each domain, but you don’t need to install the plugin on multiple domains as it comes with multiple products mode which allow you create completely different documents for different products, You may also check that demo https://db.besquares.net/demo-products/
Hello, can i export all content to pdf file?
Hi There, Sorry this option is not available at the moment but it’s already in our plan, Right now you can export all the content in JSON format. Thanks, B
Can I add it to my website? I mean can I have the regular website and a page in it for the documentation?
Sorry I just saw the answer in the description: DeepDocs works with any WordPress theme it come with multiple styles and live customize styling options you can change colors, dimensions and typo so it can be easily integrated with your existing brand or website.
Hi There,
Happy you found the answer
Also you can create test drive and try it live on WordPress Twenty Twenty theme https://db.besquares.net/landing/#counter
Great work!! All the best for sale..!!!
Thank you
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