93 comments found.
Hi!
Can I create a private store where the users have to fill specific register form, and once the admin confirms the info, they could sign in to buy?
Thanks in advance!
You mean regarding our store locator? Not built in, but you can use any 3rd party form plugin.
Hello, I have two websites. Is it possible to use some of the bundle plugins on one website, and the other plugins on the second website?
Yes that is possoble.
How to add product attribute terms with enter text? Do you have a suggestion?
Sorry what you mean? What plugin do you refer to?
I just installed WooCommerce Group Attributes. I am working on a website about Smartphone Specification. I want to show Launch date, body size, camera details, etc. How to Create Product Attribute as Text Field? Please suggest.
We are not quite sure what you mean with “create product attribute as text field”? You need to create attributes first in Products > Attributes. Then when you edit a product select them and enter values (default WooCommerce behaviour)
Can you please update the bundle?
We do asap 
Thanks. Not sure when asap is in this case, but I can see it still hasn’t been updated.
When purchasing this item, I did not know I would get the plugin updates a few months later than if I purchased the plugins separately. If this is the case, you should inform about this in the item details. If there is any other way for me to get the plugin updates as soon as they arrive, please let me know. I not, I would like a refund for this, so I can purchase the plugins separately instead.
With our new welaunch framework plugin you get auto updates for all plugins after you added your bundle license to our framework page.
I don’t know how to rquest a refund from Codecanyon I can’t find anywhere to do that. I really tried to get your plugins to install but three would not and the others had issues. I went through and deatviated my other plugins to check for issues caused by them and they still didn’t work. I am honest and have never given a bad review or requested a refund from codecanyon or themeforest before. I did try to reach you many times maybe you never got the emails but I did. Are you going to refund the money – I can’t use the product.
1) you have to make the refund request via codecanyon
2) we Never got any support request from you. We also do not know what problems you have exactly. You always just say many issues with zero evidence or proof.
3) why do you always start new threads and not comment on existing ones?
4) we also got no Mails from you. Writing a bad review without contacting us and with no real reasons / proofs is just not fair.
Your response was that I could have googled and figured out that some of your plugins require server settings that Siteground themselves don’t offer as standard? I tried very hard working with you only to have you lie to Envato about your reason for denying the refund? I have never had customer support so bad.
Just so everyone knows, here is your response to me, the customer:
“A simple google solves the problem. You need to increase the max value: https://www.keycdn.com/support/413-request-entity-too-large
If you are not able to do that ask your hoster please. If it is not possible, you can still upload the files manual via FTP.
welaunch 2 days ago”
Not sure what is so hard to just increase the upload limit … that solves the problem.
At least you are admitting that there is a problem with your plugin and standard hosting environment settings and not that “the customer did not want the plugin after purchase” like you told Envato!
There is NO problem with the plugin. You just need to allow uploading file sizes more than 50MB in order to upload our plugins OR use FTP if you do not know how to do that. That is not a problem with our plugins …
Again, not factual. Siteground, my hosting company, has a default of 128MB so it is in fact your plugin. Everyone reading just know they have no intention of refunding you for any reason at all: https://www.siteground.com/kb/increase-php-upload_max_filesize/
Your error log was clear: entity to large means you need to increase that value in nginx to upload larger plugins like 20mb. You should ask siteground support OR you can, we repeat 3rd time now, upload our plugin via FTP.
I have asked for a refund, I bought the full package days ago, no one is responding???
We replied directly. You should check answers when we reply.
Sorry, there must have been some email issues or something. Thank you for responding.
I have had multiple issues getting a few of these plugins to work; the buyer guide just stops, the product pdf will not even load, etc. I am requesting a refund please I need something that works now.
7f69ffd2-9604-43f3-878c-3795338a5c37
Jason
We never saw any issues like that before – please send url, admin access to support@welaunch.io so we can help you.
I have a LIVE company site, I can try and recreate a test environment but that is as ton of work. I can’t give access due to Health laws as this is a medical site. I can make a video of the plugin not loading, specifically the product page PDF plugin. Will you refund the product since it will not work for me?
If you want you can send us a NDA and then give us access to check. Or send us a video of your problems to support@welaunch.io. However you need to make a refund request YOURSELF via codecanyon.
Thank you for trying to help but that simply is not possible to allow anyone other than company officials into the admin. I definitely tried to get the install to work and a plugin should simply install and work with no issues (most of your plugins did). Your other plugins are great and your customer service is as well but the plugins won’t work for my site.
So you have problems with some plugins, but the rest work and you still want a refund for the complete bundle? You need to make a refund request yourself via codecanyon
Yes, because I bought the whole bundle and not individual plugins. The product you sold was a bundle, if all the plugins don’t work you shouldn’t bundle them.
Not sure what is so hard to just increase the upload limit … that solves the problem.
Siteground, my hosting company, has a maximum default of 128MB so it is in fact your plugin that is the issue and I literally can’t use it. Everyone reading just know they have no intention of refunding you for any reason at all: https://www.siteground.com/kb/increase-php-upload_max_filesize/
Your error log was clear: entity to large means you need to increase that value in nginx to upload larger plugins like 20mb. You should ask siteground support OR you can, we repeat 3rd time now, upload our plugin via FTP..
Hi, will the bundle receive an update soon?
We are waiting for a new plugin to be released and then update the bundle soon
Hi, does your bundle show variation like this? https://ibb.co/zZ4M1yp
No we do not have a select dropdown.
does the “WooCommerce Plugin Bundle” include the WooCommerce Cart PDF plugin?
That should be in yes
Please can we have an updated bundle?
We will update the bundle now.
Hi SUpport,
We found that your single variations plugin causing issue in our website wishlist feature, Once i deactivated your single variation plugin then wishlist is working fine.
Our Site Is https://wordpress-424724-1333791.cloudwaysapps.com/Whenever i am adding the item to wishlist fro category pages it’s adding in top heart icon but not showing in exactly wishlist.
Sorry we do not support 3rd party wishlist plugins. We have an own wishlist plugin you should use, that support variations.
How can we integrate your wishlist plugin into custom position.? And what’s about heart icon which will count the number of items which is in wishlist?
Please help. Thanks
You can change the icon position in plugin settings. Showing number of wishlist is not possible – you can have multiple wishlists and not only one.
Hello,
How can we show the product name in the form we will use as the order form?
website: http://ustasandalye.conloop.com/usta/urun/madalyon-dosemeli-ahsap-sandalye/
When the customer fills in the form, I have to understand which product page he / she has filled.
Thanks.
Please comment with the user who has purchase so we can validate your support license.
I use WooCommerce Print Products (PDF) with WooCommerce 4.x and have a lot of problems. Now I see that the last update of the bundle was at 7 February while the separate WooCommerce Print Products (PDF) plugin was updated at the 25 April and is compatible with WooCommerce 4.0.x.
Same Problem with the WooCommerce PDF Catalog Plugin.
How I can get the newest Version of the Plugin?
We will soon update the bundle.
As soon as you have a free minute, please update to the latest versions if they were released. Thank you in advance!
Sure we will do this soon.
I purchased the WooCommerce Print Products (PDF) and WooCommerce PDF Catalog plugins separately before I knew that the WooCommerce Plugin Bundle was available. Can I modify the purchase with this solution?
Please contact envato directly. We can not solve this – only by giving you single refunds, but these you need to create yourself.
I purchased the two plugins separately. If you accept the refund request for the 2 individual plugins, I purchase the bundle.
Sure just create them
Done
All approved now
Thank you! As my CodeCanyon statement will be refilled I purchase the bundle
ok
HI, am I wrong or when I asked for a refund of the 2 plugins (PDF Catalog and Product PDF) to buy the BUNDLE then that cost $ 79 and not $ 199?
Yes we increased the price now to align on our plugin prices. We also added 4 more new plugins and you still save 305$
Hi, I really like your plugins thanks. I am having difficulty producing a full size back and front cover. You suggest that the size is 1240×1754 but this squashes the recommended size with and without Headers. Is there another solution to be able to create a full page back cover please? Thanks!
Back cover full page is currently not possible due to issues with the PDF rendering engine. Sorry.
Thank you for the quick response, the issue is now resolved.
Great!
