2187 comments found.
Hi, is it possible to send OTP to verify users when they place orders? or did I get it wrong on this list? https://prnt.sc/wd6dh4
Phone verification on checkout means that the plugin can perform signup and login phone verification on checkout page itself. But due to high demand of this guest phone verification system, we are working on it and it may be available very soon.
I bought the plugin and it was working fine but the problem is when i click on register or login so form is not appear kindly tell me the solution
And i already send ticket
In that case someone from our team will get back to you soon 
I am Still Waiting
Can you please provide me your ticket number?
How can i check ticket number ??
Kindly resolve my issue I bought the plugin and it was working fine but the problem is when i click on register or login so form is not appear kindly tell me the solution
Once you submit a ticket you get an automated email with the ticket number. So please give me that as I cannot se any ticket regarding your issue.
I bought the plugin but when I try to activate It says Its wrong puchase code
That sounds weird. Can you please create a support ticket on https://help.unitedover.com
Hello
I am using listingpro theme. There are 2 form for register
1 User sign in and Register 2 Vendor Registration
Can i use this for mobile otp validation?
Thank you
Hi there,
If the forms are built on woocommerce standards then you can use those forms or else you will have to use our forms and even with our plugin you can have different signup forms for different user roles with the fields of your choice.
user registration is working. but vendor registration doesn’t work. how to solve this.
Please create a support ticket on https://help.unitedover.com
can you please add woosms gateway?
I mean bulkgate.com, this is the one I’ve been using the longest time.
You can still use the gateway without it having listed in our official list with our custom gateway feature. Please create a support ticket on https://help.unitedover.com and our team will help you with it. You can also request them to get the gateway added in the plugin itself.
VERY IMPORTANT FEATURES TO CONSIDER:
Hello,
Thanks for this amazing plugin. It works perfectly but lacking some important features that you can consider in next update:
1. If you click “SIGNUP WITH PASSWORD” by mistake or if you change your mind later to “SIGNUP WITH OTP”, then there is no option to toggle back to “SIGNUP WITH OTP”. The only option is to refresh the page which could be annoying to visitors.
https://prnt.sc/wa9ewd2. Option to set “incorrect OTP limit”
3. Option to set “resend OTP limit”
4. Option to set “OTP expiry”
5. Option to set “ban Time” if visitor reach the limits
All above settings are available in other third-party plugins. So technically all are possible.
https://prnt.sc/wa9h5yI think these features are very important in terms of security as well as ease of use. It can help in stopping brute force attackers and spammers.
This plugin will definitely deserve 5-star rating if above features are added.
Hey, I am really really sorry for the late reply. Somehow this comment of yours didn’t show up on our dashboard so we missed it.
1. We are already working on it, should be available soon.
2, 3, 4, 5 – Will forward these to my team as feature suggestion.
How to fix this error. i purched premium plugin with lisences. Please find the image URL – https://ibb.co/68sckHQ
For technical support please create a support ticket on https://help.unitedover.com
Please find the image URL – https://ibb.co/Rh8q0Xb
When clicked on Login using OTP, it still shows Password Label which is not required at that time. Please guide me how to resolve this issue.
This looks something specific on your end as the same is not happening with us. Please create a support ticket on https://help.unitedover.com for technical needs.
If I active Digits, Administrator can not edit and save an user’s profile in Ultimate Membership Pro’s backend, adding a new user neither. It shows “Field phone: Please enter a valid OTP”. I think an Administrator should have capability to modify user’s profile without OTP verification, even without filling in phone number. Since you declare it is compatible with Ultimate Membership Pro, this should not be a special support issue. Is it possible to make it “built-in” have no conflict with Ultimate Membership Pro in next updated version? Beside this issue, Digits is very wonderful! Thank you.
Hi there,
The plugin already allows admin to save phone number without OTP verification, looks like something is wrong with your installation specifically. Please create a support ticket on https://help.unitedover.com
Dear Authors, Could you please add woocommerce order verification future with your plugin. To have an idea please check this plugin https://codecanyon.net/item/woocommerce-phone-verification-by-ringcaptcha-with-sms-notifications/7808948 Thanks in advance
Hi there. We are planning to add that soon
Hi, Digits and Notify support for WCMF Marketplace?
Yes both support WCFM marketplace but with digits you will have to use digits forms and not WCFM forms as we do not support their forms yet.
Could you add 100% support for WCFM in the upcoming DIGITS and NOTIFY updates?
Hi there, the support is 100%, its just that you will need to use our forms with WCFM for Digits and WPNotif is also compatible.
Can you provide me with a document so that I can know how to do this?
Document on what?
About using WCFM forms
I think you misread the above comments, you “cannot” use WCFM forms, you will need to use our forms.
Do you have any solution for firebase ?
Altough i use litespeed cache server plug in makes my website slover. Any idea ?
THe plugin is pretty light weight, can you please test it on gtmetrix.com and share the report with us or else create a support ticket on https://help.unitedover.com with details.
Will the plugin send
1. otp while registering using firebase free sms in wooommcerce ?
2. free sms alerts for order notification in wooommcerce using firebase ?
The plugin is only for login and signup functionalities. For woocommerce order notifications please check https://wpnotif.io
Firebase only supports OTP messages.
plugin is not updating from version 7.4.1.9, I have tried all methods the update but still not.. how do I resolve this?
Please create a support ticket on https://help.unitedover.com for technical support.
hi Is it compatible with WordPress 5.6. I heard that the login form in WordPress 5.6 is not displayed!
Hi there, the plugin is fully compatible with WordPress 5.6, envato(codecanyon) has not updated the list on their website and that’s why we are not able to add wp5.6 to compatible list.
Hi I want to change my domain from Digits and Urgent Notify!
Please fill this form for domain change request https://help.unitedover.com/request-additional-site/
no one respond to my ticket. I’ve been waiting 5 days for a solution and no response!!!
It’s kinda impossible. Can you please share your ticket number!
701815
Hi there, this ticket was already replied https://i.vgy.me/YQQUbm.jpg
already i have code,and it`s work! where i can reply on ticket ? give me link please
I SEND Purchase Code !
someone will get back.
am waiting!
You were already replied two days back https://i.vgy.me/WZ0H1l.jpg, please please keep an eye on your emails.
I think your support does not want to fix the problems! The site is under construction! This is normal, the site will appear like this!, i sent to him user and password of Administration, and it can log in and see the problem! But he didn’t even try that! By the way, there is an explanatory video of the problem!
I am really sorry for this and I apoolgise for our mistake. I just asked my team about this and I was told that your website is adding defer in firebase scripts (https://i.vgy.me/o4SRqe.jpg). Firebase does not allow their scripts to be deferred or asynced, so please whitelist them from your cache plugins or you can turn of javascript deferring in your cache plugin settings.
You can even check second last FAQ here—> http://help.unitedover.com/digits/faq/
but i did not install ANY optimizeING PLUGIN!
The only reason for that defer is some optimization plugin, you can try deactivating all your third party plugins and I am pretty sure this will vanish.
I disable all plugins and i have same problem!!
you have username and password and you can chick it
Then your hosting must be having some cache on their end. For further technical support please create a ticket on https://help.unitedover.com, if you’ve already done that then please follow up there itself as we cannot track user details from comments, dont even know your website.
Lastly, I mention this again, the ONLY reason for this error is the one I’ve already mentioned, so you’re definitely missing something.
i disable all plugin and i have same problem!
You’re definitely missing something, create a ticket on https://help.unitedover.com
i already did it,before 27 days!
You mean you didn’t get any reply for 27 days?
i opened ticket before 27 days ,and i told you with explain in Video about my problem , and i sent username and password of admin! and now you are telling me to do same thing ! and open ticket again!! please fix the problem and stop wasting our time please!!!!
i will send another tick now! try to the problem please!!!
my email is al_3raqy@Yahoo.com
I can see three tickets created from this email.
First Ticket: Your purchase code was incorrect https://i.vgy.me/s3iyMR.jpg and you didn’t reply to it.
Second Ticket: Your website was giving some weird error, https://i.vgy.me/vf0SfI.jpg, we told you about this, and you didn’t reply.
Third Ticket: This is the one you created after your previous comment, not even 24 hours. and you are saying that you didn’t get a reply for the last 27 days.
Please be honest and don’t mislead. All of your tickets were responded to in a timely manner and well within a day, and you stopped replying to those and now you are blaming us that we wasted your 27 days!! That’s really crazy.
for first time i know that “site under construction” is an error!!!
please fix the problem !
Its not a language we speak and the page was not translating and if it was that then you should have replied to the email itself.
please tell your costumer that the plugin not work will all theme , so they pay there money for nothing!
The plugin works with all themes.
but your support tell me “I checked your website and found that your theme is adding defer in all of firebase scripts, so maybe there is some option to disable them in your theme settings or you should contact your theme developer and ask them about how to not use defer in third party scripts. “
and my theme (AdsForest) is one of best theme in world!
Its not a bug, your theme is adding this unnecessary in our plugin and that’s what’s causing the issue, there is no way we can control this. Any btw, there are multiple please using the same theme without any issue. So its pretty clear that you are not aware of your theme features and have something enabled without any necessity.
your support disable all plugins! and there same problem, and he have the user and password to fix that and disable any Necessity features !
Its not from any plugin, its from your theme and you need to contact your theme for its support.
I purchased this plugin because I saw that is integrated with woocommerce. But this plugin works only with login and signup forms. I just wish to use it for order confirmation. There are more professional plugins which covers everything in wordpress and its less expensive. e.g. miniorange which is $19.
Hi there, we no where advertise that it sends order notifications, for that we have https://wpnotif.io.
Please ask support to respond to my ticket. I’ve been waiting two days for a solution and no response. When I have your plugin active our website TTFB (Time To First Byte) is very slow at about 7.5 seconds. Without your plugin active our website TTFB response is just about 1.2 seconds. Huge difference, and not good for users to wait so long before website responds, and we must find a solution to keep using DIGITS plugin. Thank you for helping.
Hi there, we checked this on your website and didn’t find anything like this on gtmetrix, even shared you the gtmetrix link on your email.
Thank you. Yes received the email. I explained to your support that I installed a cache plugin before they viewed the site and I also had to use an additional plugin filter to disable Digits on unnecessary pages to keep page speed time up. Not sure why with your plugin has increased the TTFB significantly but at least the cache helps. Thank you for the fast reply. Appreciate it!
That sounds weird. If you have already shared the details with team over the email then someone would get back soon Nothing to worry about.
Yes. I shared with them and they found an issue with plugin and will make the necessary changes. Thank you for the amazing support. Hope you get OTP by email very soon. That would make things much more versatile and set your plugin on top of others for sure.
I talked to my team about this for more information and yes you’re kinda right. Its not exactly an issue with plugin but a feature is needed to be implemented which is dependent on woocommerce right now, but those guys changed its working. The quickest solution to this would be to set a country as default country in out settings and that would bypass the geolocation feature. Or else you can enter geolocation api key in WooCommerce Settings—> Integrations and those things would solve make it better. But still we are planning to delink this from woocommerce so it doesnt have any dependency and we are already working on finding alternate solutions for this which might be added very soon in the plugin itself. Regarding email OTP feature, that’s in consideration too
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