1269 comments found.
Hello!, We sent an email about two weeks ago, and can’t find if it was answered.
We want to know how (if possible) to use this player as default for the whole site and not just via shortcode. We have been checking the documentation and the configuration options but can’t find it. Could you please help us with this?.
(awesome plugin and styles, btw. Good work!)
Thanks!.
Hi.
UVP can be used only via shortcode, Easy Video Player can replace the default WordPress video player, for more info please watch this video tutorial.
Best regards. Tibi – FWD.
Oh.. I see 
Just asking: Is it any possible to change license?. (Didn’t know the difference between Ultimate and Easy. But Easy Player is what we need)
We recently bought Ultimate Video Player and haven’t used it yet. Only installed on the site and got stuck after finding out it didn’t work as we need because of that feature (to replace default WP player).
Other way it won’t solve what we need
Thanks in advance.
I am sorry but in this case a refund or license swap is not possible.
Best regards. Tibi – FWD.
I understand. Thanks.
Hi, i’ve a presale question… can videos have a scheduled public date and an expiration date? Thanks
Hi.
This is something that I want to do for some time, I will defenitely code this in a future update 10000% but right now is not supported.
Best regards. Tibi – FWD.
ok thanks 
Hi, I was wondering if its possible to track viewers activity on the video page. ie. at what point they stop viewing it etc. thank you
Hi.
UVP has Google Analytics support, pelase wath this video tutorial for more info.
Best regards. Tibi – FWD.
Hello,
my support is expired, so if I renew it, can you help me to resolve the problem with my video display? I’d like to diplay videos in full section, but they are these black side bars: https://www.salentowebplay.com/arte-storia-architettura/I’m going crazy to solve it by myself…
Thank you in advance!
Please renew support then write to me at tibi_diablo@yahoo.com, I have an idea about this.
Best regards.Tibi – FWD.
Thank you
Please don’t forget to leave a good rating to support this plugin, I will continue to improve it and add new features.
Best regards. Tibi – FWD.
Hi, will this player work on learnpress? I purchased another player but it is not working on Learnpress, thanks.
Hi.
Yes it will work on all WordPress themes, if there are issues or some incompatibilities I will help you solve it, you are buying support as well not just a plugin.
Best regards. Tibi – FWD.
Presale Question: Are there settings that would limit the playback to a certain amount of time? So for instance could I set the playback for 10 or 20 seconds as kind of like a preview for guest, and full version of video for paid members with a standard member plugin? – if not, would this be possible to code?
Hi.
It is possible to set a start/end time, for example set the video playing only the first 20 seconds so this is possible.
Best regards.Tibi – FWD.
Hello! Live Preview is not working. Can you fix? Thanks.
Hi.
I just tested it here and it is working fine I don’t see any issues, pelase not that live thumbnails preview dose not work with Youtube or Vimeo.
Best regards. Tibi – FWD.
Thank you. I’m also set. I purchased the plugin as it appears robust and packed with the features I need in a video player
YouTube playlist issues:
1. Play and pause button not showing properly. Showing play symbol and is not clickable. Video is pausing when clicked on screen but still play button logo is showing when in pause. 2. Other buttons like HD etc. are disabled 3. I want to disable share option
https://ibb.co/3FvzCC3Hmm.
I need to see this online, pelase write ti me at tibi_diablo@yahoo.com.
Best regards. Tibi – FWD.
Sent email
We used YouTube playlist. We have some top space occupied in both full and small screens. Please see screenshots. Suggest us. Its urgent.
https://ibb.co/ZWnsfqw https://ibb.co/xJMFMq2Please write to me at tibi_diablo@yahoo.com and explain to me better what is going on. I am confused…
Best regards.Tibi – FWD.
Sent email
Hi, I saw the demo on your website, I have a question. At the end of the mid-roll, the video returns to the beginning, shouldn’t it play from the point where the mid-roll appeared?
Hi.
Just tested it and everythign seamt o be working fine, the video continues to play from where it left of after the ad is done.
Best regards. Tibi – FWD.
Just tested it on Safari MAC and you are right, I was not aware of this, I will fix it now.
Thank you for letting me know!!!
Best regards. Tibi – FWD.
Problem solved, you can test now, don’t forget to clear the browser cache.
Best regards. Tibi – FWD.
How to disable to view of playlist.. i want to display a single video instead of playlist
Hi.
In your preset, under the “Playlist tab” set “Show playlist button and playlist” to no, this will remove the playlist and the playlist button.
Best regards. Tibi – FWD.
Thanks.. i added encrypted video source in playlist.. its showing 404 error with website homepage. how to give correct path
Please write to me at tibi_diablo@yahoo.com , I need more info.
Best regards. Tibi – FWD.
email sent
Presales question. I’m about to add this and your easy player plugin to my collection. I’m using use your drive plugin to upload and stream videos. I just brought vidi plugin to replace use your drive. Vidi use mediaelements.js for a video player. I have reach out to vidi developer asking if they can replace mediaelements.js with your plugin. They responded that if it is ok with you and you provide the open source code they can do that for me. Please advice if you can provide the open source code so that I can make the purchase. Thanks
Hi.
Of couse, I can send you the open source code.
Best regards. Tibi – FWD.
Ok…I just made the purchase of 2 of your plugins. Please send the codes or link and I will forward it. Thanks
Please write to me at tibi_diablo@yahoo.com.
Best regards. Tibi – FWD.
Please write to me at tibi_diablo@yahoo.com, I will look into it.
Best regards. Tibi – FWD.
I’m stuck with an error I e-mail you by your contact email. Need help. Thanks
Please write to me at tibi_diablo@yahoo.com, I will look into it.
Best regards. Tibi – FWD.
GREAT support !
My pleasure, pelase don’t forget to leave a 5 stars rating to support this plugin, I will continue to improve it and add new features.
Best regards. Tibi – FWD.
Hello. How do I use the annotations into a video? is there any video or manual?
Also I need to change the font size and colour for the video title and description on the Info panel. i tried on the CSS settings using fwduvp-video-title’ and fwduvp-video-main-description but it didn’t work.
Thanks
Hi.
About annotations currently, they are not supported in the WordPress version, I could not find an easy way to include them in the backend, I am still working on this…
About the CSS yes, you are working on the correct classes, if the modifications are not reflected in the page then you have a cache issue, please make sure to clear the browser cache and if you have a cache plugin clear the cache with that one as well, if it is still not working please write to me at tibi_diablo@yahoo.com, I will look into it.
Best regards. Tibi – FWD.
Thank you, clearing the cache works and fixed the issue. Is it possible to display the video title on the video or below/above it anywhere? When there are a lots of videos this confirms to the user the video they are watching
This is on my list for a future update, I am still searching for a good way to do this.
Best regards. Tibi – FWD.
Thanks this will be very useful. As a suggestion maybe it can be displayed at the top middle or bottom of the video options and with a duration option. Normally after starting to watch the video you want the title to disappear after say 10 seconds.
Yes this is an option but until I put this on paper I can’t be 100% sure, it is on my list and I will do it asap!
Thank you for understnading.
Best regards. Tibi – FWD.
Hello FWDesign,
I really want and need this type of a plugin, but there is few strange things I’m unsure of, would you please help me understand?
1. it plays nicely in browser but the “sticky” player buttons are too small to click on in mobile, can I make it bigger? what are the customizations for this?
2. the player stops after every video on mobile, is it just me or it can’t play videos one after another? for e.g. like this one: https://codecanyon.net/item/wordpress-responsive-youtube-playlist-video-player/ If possible can you add similar “autoplay next” to your plugin?Thank you.
Hi.
1. Those are png files, they can be made bigger.
2. On mobile every time the source is changed is not possible to start the video wihout user interaction, it is the way the mobile borwser works and this is not something that can be fixed. I will think of a solution for this to autoplay but this is only possible with mute sound, it is on my list for a future update.
Best regards. Tibi – FWD.
Thank you
About the “Auto next / Auto play” did you look at the plugin mentioned? it works on mobile without interaction *(once the play button is clicked it will play automatically all of the playlist. I tested it on iPhone and Android) this is something your plugin doesn’t do and it’s defiantly something that can be fixed or added or changed if they made it there so can be made here with your plugin, please try…
Can’t you try to do the same with this plugin?
I will look into it asap.
Best regards. Tibi – FWD.
I bought this for my WordPress, activated it but am not seeing any Changes
Hi.
Please watch this video tutorial from start to end, it explains how to use the plugin.
Best regards. Tibi – FWD.
Hello, Can I trigger that video full screen with a button. For example i have a website that the user login in and there a page where he clicks on a button to see a video. Can I trigger that button with the plugin?
Hi.
Yest it is possible to acomplish this using the API.
Best regards. Tibi – FWD.
I sent you a support request a few days ago. How long does it usually take for you to answer the support requests, pls?
Please write to me at tibi_diablo@yahoo.com.
Best regards.Tibi – FWD.
Since 1080p video for 3hrs takes approx. 25gb space, what compression method your player works well ?
https://www.softwaretestinghelp.com/best-video-compressor-software/Hi.
UVP can olay the videos when it comes to self hosted or external hosted mp4 fules, it dose not compress the videos.
It dose support HLS and DASH MPEG, this formats are using a server that dose the compression.
Best regards.Tibi – FWD.
