2188 comments found.
Can you reset my digit license in envato? I bought the edans on your site but I bought them for myself and I do not want the employer to receive them. Or I will buy Digit again. You put the addons on the new license.
Please contact our support team on https://help.unitedover.com
Hi I have a website using memberpress plugin (I can also use wishlits members) and I would like to know the following: 1. Can I use your plugin to register new clients to my member plans? 2. WIll the plugin prevent someone to register until they confirm their code? 3. Can you send sms in Israel? 4. Can I translate the sms? Thanks!
HI can you please answeR?
Hi there, I am really sorry for the delayed reply. 1. We have not tested the plugin with memberpress yet, but you can definitely use our forms but if plan selection is done at the time of signup then it might not work, but if its done after the signup then it should. 2. Yes, no one gets in without phone verification if the phone field is present in signup form 3. Yes, free SMS works in almost all countries including Israel. 4. Firebase.com will have that option as that’s used to send SMS.
Pre-purchase question: Is it possible to allow user to choose between e-mail OTP or SMS OTP? Some users may not want to hand out their phone #. Thank you.
As of now we only support SMS OTP, will be adding email functionalities soon.
Thank you. How soon? And can the email verification still be part of the registration process should they not want to give phone #? I use Buddyboss as well and need to know if it works with that.
Hi there, I cant give you the timeline as of now but its in our priority list, so should get integrated soon. Yes you can still have email in registration field if someone does not want to give their phone number.
Hi, this plugin no need to pay the sms otp fees?
No, for more questions like this you can visit https://digits.unitedover.com/faq
Hi. This plugin work well with WCFM Marketplace? When a vendor register they have multiple steps. Can your forms be used there?
Can you tell me what free gateway Romania have?
Hi there, yes the free gateway will work in Romania aswell. And with WCFM marketplace you cannot use their forms and will have to use our forms. Our forms are modern, customizable, responsive and got everything you need.
I am talking about these steps https://wclovers.com/knowledgebase/wcfm-marketplace-vendor-registration/
Plans – Registration – confirmation – Thank you http://wcfmmpdemos.com/demos/fashionista/vendor-membership/After you chose a plan you will be send to the registration page like in that link. I have 2 custom fields for their form that and I hide them base on a specific membership. The data from your forms will be saved like wcfm form in vendor account?
No, selection of plan before signup might not work with our forms. For more details and compatibility request you can contact our team on https://help.unitedover.com
But if I want to use wcfm registrantion with steps, can I use your form only to login? To have a separate link for registration and the wp login to be yours.
you have in mind the compatibility with it?
Yes you can use our forms just for login but how will the phone number login work?? One thing you can do is to make them register their account using WCFM and then ask them for their phone number once they signup, this will work with our plugin for sure, this way you’ll have their phone number and they’ll be able to use it for login. Let me know if you have any doubts!
I installed it, and did login settings using only the cellphone number, but when I (as admin) logged in, I couldn’t (http://prntscr.com/vo2tyd), the admin account doesn’t have a cellphone number, please solve it.
you can login using username here. If you still face the issue you can create a support ticket on https://help.unitedover.com
I want to use it on a job site. Will it give unlimited OT P notification in Bangladesh?
Yes, it will.
If I disable my account page registration, but can register at woocommerce checkout. Possible?
Something like this depends on woocommerce, so if they allow this then its possible.
Hi. When I’ll have a regular license for the plugin, then will it be possible to have a “staging” license to use it for several staging domains? For now, I have two staging domains.
Hi there, you can request the same with our team, you can reach them at https://help.unitedover.com
I paid for the add on “Forced Login page lock” and its not showing up in the plugin.
Please create a support ticket on https://help.unitedover.com with details and your purchase code.
Hi UnitedOver, Pre-sale questions. Am I still be able to set an email for registration. I mean to give an option says you can register using your phone or email (in one field) and sent the verification code to the email or phone.
Do you have an integration with learndash and buddyboss. I would like to use this plugin but I’m not sure if it is compatible with the buddyboss profile fields.
Do you have an option for social media login ?
Thanks.
Hi there,
Yes you can still keep email registration as as option or just keep that itself, its upto you. But we do not handle any verification related to emails at the moment but we are already planning to add this.
No, we have not tested the plugin with the ones you mentioned.
For social media login you can use any reputed free/paid plugin and it will work with us 
Really thanks for your reply. Hope will add the integration for buddyboss and learndash in soon future
Hi there. you can still use digits with those plugins, you just need to use our login and signup forms.
WOW MAN MORE LICENSE REJECTION OF LIVE SITES MY 4TH LICENSE PURCHASE WTF BOYS. Brand new order AGAIN because it said the last one was “invalid” yet it isnt being used anywhere else…. and the BRAND NEW LICENSE CODE says INVALID PURCHASE CODE what is the problem with your licensing which has been giving me issues in 2 installations with separate hosts. Its crazy… The problem is, when I have the sites set to do the login/register as the same thing, it disables all logins entirely when the plugin decides the valid code is invalid. Its been absolutely horrible guys. Ive reported it and you shunned me and Heres hundreds of fucking dollars, can we make this shit work please?
Suddenly began to work 1 hour later. /shrug Hopefully license key 4 stays valid.
There is no problem with our licensing, you are simply purchasing out license codes without telling us the problem in detail or letting us check it. Reporting here on comments will not work as we cant check any information here, write us a support ticket on https://help.unitedover.com with all the purchase codes and an explanation in detail, I am pretty sure the problem is with your website and not the plugin or licensing. 5k other customers are also using these plugins without this issue.
Can u integrate another http whatsapp api
Hi there,
Can you please tell which gateway do you want to be integrated.
Hi Team, Plugin stopped working in my live site? Could you please assist urgently? Ticket# 701558
Have informed the team.
The plugin still not working, I am not not receiving any OTP. Please check and assist urgently!
Looks like support team is already in contact.
Presale question: Can I use this plugin along with an Elementor Login Form? If so, how?
Hi there, you cannot use the plugin with elementor form but we do have dedicated widget for elementor so you can use those.
Hi,
Your support is not replying to my queries. I ask the support to please help me use the plugin in my live site but they reject it. Now the plugin is useless. Please help me. Time is running please.
Thanks
Can I have your support ticket number??
Hi, is this the ticket number? 701527
I have already given all the details they asked including the order details together with the invoice. What else do you need from my end?
Hi,
Can we have this now fixed please? I’m losing clients due to this plugin. What else do you need from my end?
TIA
Hi, I really need this plugin to work on my site now. PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!
Hi there,
We have not received any update with invoice from your end. Secondly I can see that your domain is already approved.
Hi
Update is available but showing this error “Automatic update is unavailable for this plugin.”
Hi there,
We are facing some issues with update server at the moment, please download the update from codecanyon in mean time.
Hi
Is it possible to verify User mobile number for guest users during checkout.
Thanks
No, we do not have this feature at the moment.
Installation done. Even i did this plugin in lot of website. But today i cant able to register this key. And i am getting some error like “please complete your sms gateway without that pugin will not work.” Sometime i am getting Setup API connection failes. Sometime taking more time to load. But the key is not regsitered. Even if i save anything its not saved
I am getting error try again msg. even i uninstalled all the plugin and checked. I have to launch the website So please respond ASAP
Hi there,
Its almost impossible to understand something like this without taking a a look. So can you please create a support ticket on https://help.unitedover.com with login details so we can check. Or else if you want to have a look by yourself first then the first thing we would suggest you to do is to deactivate all the third party plugins and then check if it works.
Hi, I’d like to know if it supports conatc form 7 where members needs to verify via SMS OTP before submitting the contact form ?
No, digits provide login and signup functionalities, but we might have contact forms support in future.
