Hello,

Please create a support ticket on https://potezasupport.ticksy.com/ with Admin panel and FTP details along with your query so our technical team will guide you as soon as possible.

Hello,

My support subscription expired, how can I renew the support service?

Hello,

This is non-supported item so there is no chance of expire the support. Kindly create a support/Pre-purchase ticket on https://potezasupport.ticksy.com/ with Admin panel and FTP details along with your query so our technical team will guide you as soon as possible.

Hello,

Please create a support ticket on https://potezasupport.ticksy.com/ with Admin panel and FTP details along with your query so our team can assist you in an organised way.

Hello,

We have observed that you have created a support ticket and our team will assist you on a support ticket. Let us be there so we can assist you in an organised way.

Hello,

Thanks for your appreciation.

Currently, Location based vendor listing is not available in the application. If it is common client requirements then we will consider it in near future. Also, subscription and prime membership functionality is currently not available.

If you have any query then we request you to create pre-purchase ticket on:- https://potezasupport.ticksy.com/ so we can guide in organised way.

1)Can we sell subscription based items. For example:- Customer wants to purchase 1 ltr milk everyday? so he can take subscription of 1 month or 1 year?

2) Is there any functionality for prime membership. Like Amazon Prime. So if a user takes prime mebership, his delivery will be free for 1 year.

.

Hello,

Thanks for your appreciation.

Currently, Location based vendor listing is not available in the application. If it is common client requirements then we will consider it in near future. Also, subscription and prime membership functionality is currently not available.

If you have any query then we request you to create pre-purchase ticket on:- https://potezasupport.ticksy.com/ so we can guide in organised way.

Hello,

Sorry Currently this functionality is not supported. We may consider in near future if it common client required of many clients.

If you have any query then we request you to create pre-purchase ticket on:- https://potezasupport.ticksy.com/ so we can guide in organised way.

Hello,

Thanks for showing interest,

Yes, you can use license for one domain/application only different domain/application demand separate license. Envato creates this policy itself.

Regarding the Price, Price is as per our efforts and reach a set of functionality. You can check what the client says about the product here:- https://www.youtube.com/watch?v=E33B5ZmNgFc&list=PLplHaPmX0cKW7pfiDjHsjG-vyIrJkYJeO

Even you can check the review about the application here https://codecanyon.net/item/ciyashop-native-android-application-based-on-woocommerce/reviews/22375882

Hope you will decide wisely on this If you have any query, then we request you to create a pre-purchase ticket on- https://potezasupport.ticksy.com/ so we can guide in an organised way.

Hello,

Thanks for showing interest.

Yes, WCFM multivendor is supported. Product uploaded by the Vendor will be available in the ciyashop application. User of the application can place order for the same.

Vendor can manage there products and order from our Vendor application here :- https://codecanyon.net/item/ciyashop-seller-native-android-app-for-wcfmdokan-and-wcmp/29362625/comments

If you have any query then we request you to create pre-purchase ticket on:- https://potezasupport.ticksy.com/ so we can guide in organised way.

Hello,

We are not clear on your requirements. Can you please create Support ticket on :- https://potezasupport.ticksy.com/ and provide more details so we can check and assist you.

how to make a promo slide with a geofencing system, for users to see the closest product or shop on the front homepage.

Hello,

Currently this feature us not supported. We will consider as a suggestion and if it is common client requirements then we may consider it in near future.

If you have any other query then please create Support ticket on :- https://potezasupport.ticksy.com/ so we can check and assist you.

Hello,

Thanks for showing interest.

1: make-model-year- for car Parts => Currently it is not supported.

2: Warranty Module for woocommerce => Currently it is not supported.

can u make some customization in mobile apps that these options should be there ifwe install these plugins in WordPress => Yes, we can do customisation with paid charges. If your website is ready then we request you to create Pre-purchase ticket on https://potezasupport.ticksy.com/ with website link and Admin panel details. So we can cross check and get back to you with the approx estimation.

Hello,

Kindly create support ticket on https://potezasupport.ticksy.com/tickets and our technical team will check and get back to you by tomorrow.

Hello,

Yes, you can send custom push-notification using the one-signal push-notification tool.

Check video here :- https://www.youtube.com/watch?v=AwQW4xrIUoU&list=PLplHaPmX0cKV9hh0T6Pg6R38K2v0-3JlX&index=19

If you have any other question then please create a Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can assist you in an organised way.

How to setting new design?

Hello,

We have observed that you have created a support ticket and we have already replied on the ticket itself. Let us be on the ticket itself so we can guide you in an organised way.

Hello,

Thanks for showing interest.

It will be part of our update soon. If you have any query then we request you to create Pre-purchase ticket on:- https://potezasupport.ticksy.com/ so we can assist you in organised way.

Hello,

Thanks for showing interest.

Yes, we do have support of WPML for Ciyashop application. No other translation is supported. Hope this will resolve your query.

For further assistance please create Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can guide you in organised way.

This is not fair. How can I believe the $ 149 price with the services and conditions cannot be transferred to another domain. This is for my business and was in the past a place to study but is now being asked to buy a license again. So unfair. Only 1 domain for transfer and that means I can’t use it anymore. Very sorry to buy this application

Your attach pdf can’t download

Hello,

Dear friend, You have already used the regular license. Now as per regular license policy license is occupied for below domain which can not be transferred to any other domain. We have shared the screenshot on support ticket as well and you can check here as well:- https://prnt.sc/v7lxm0

You have already install and configure the plugin Domain:- https://bajurancak.com Playstore link :- https://play.google.com/store/apps/details?id=com.bajurancak.shop&hl=en_IN

Even in the product page we have mentioned this policy that you can use it for one Domain/Application. Different domain/application demands different license. Please be fair with regular license usage. This policy is create by Envato not by us.

Hello,

We have observed that you have created support ticket and we have already replied. Please provide requested details and let us be there on the tickets so we can assist you in organised way.

Hello,

Thanks for showing interest.

[1] Can I create a Hyperlocal app using this (like Zomato and Swiggy)? (Hyperlocal= the app asks for the location and then show the stores in that region. If I go to another part of the city, the stores in that area will be shown) => Currently, this functionality is not supported. If many clients demands the same then we may think for this functionality

[2] I read comments about Terrawallet integration. But also read that you were facing soem issues. Is that fixed? => Yes, we are planning to launch in next update or so. If you need then you can contact us on support once you purchase the product and we will provide solution in testing phase.

[3] Can I use Razorpay payment gateway (India)? => Yes, Any payment gateway will work in the application if it is working on your website. We have webview checkout and it will sync with website. You can checkout our client application with Razorpay payment gateway here:- https://ciyashop.potenzaglobalsolutions.com/app/?activetab=client-apps

If you have any other question then please create a Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can assist you in an organised way.

Thank you for the response. Regarding #1, are you getting enough requests? Note that WCFM and Dokan already supports Geolocation and search based on Radius etc.

I have 1 additional question- Now the app supports multi vendor. Is it possible to add the features Stores/ Vendors in the home page? Or a banner which takes to the list of Stores (Store List)?

Hello,

1, are you getting enough requests?

=> We haven’t got many request for the same but we might think upon in next couple of months since we are very busy with other development stuff.

I have 1 additional question- Now the app supports multi vendor. Is it possible to add the features Stores/ Vendors in the home page? Or a banner which takes to the list of Stores (Store List)? => Currently it is not there but we can customise it for you with paid charges. If you are interested then please create pre-purchase ticket on https://potezasupport.ticksy.com/ and we can do further discussion there.

Hello,

Thanks for showing interest.

Ciyashop Application is based on Woo-commerce. Currently,LMS wordpress is not supported in Ciyashop application.

If you have any other question then please create a Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can assist you in an organised way.

Hello,

We have observed that you have created support ticket and we already requested your for the details. kindly provide the details and let us be on the ticket so we can guide you in organised way.