2194 comments found.
Presale question: Can I use this plugin along with an Elementor Login Form? If so, how?
Hi there, you cannot use the plugin with elementor form but we do have dedicated widget for elementor so you can use those.
Hi,
Your support is not replying to my queries. I ask the support to please help me use the plugin in my live site but they reject it. Now the plugin is useless. Please help me. Time is running please.
Thanks
Can I have your support ticket number??
Hi, is this the ticket number? 701527
I have already given all the details they asked including the order details together with the invoice. What else do you need from my end?
Hi,
Can we have this now fixed please? I’m losing clients due to this plugin. What else do you need from my end?
TIA
Hi, I really need this plugin to work on my site now. PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!
Hi there,
We have not received any update with invoice from your end. Secondly I can see that your domain is already approved.
Hi
Update is available but showing this error “Automatic update is unavailable for this plugin.”
Hi there,
We are facing some issues with update server at the moment, please download the update from codecanyon in mean time.
Hi
Is it possible to verify User mobile number for guest users during checkout.
Thanks
No, we do not have this feature at the moment.
Installation done. Even i did this plugin in lot of website. But today i cant able to register this key. And i am getting some error like “please complete your sms gateway without that pugin will not work.” Sometime i am getting Setup API connection failes. Sometime taking more time to load. But the key is not regsitered. Even if i save anything its not saved
I am getting error try again msg. even i uninstalled all the plugin and checked. I have to launch the website So please respond ASAP
Hi there,
Its almost impossible to understand something like this without taking a a look. So can you please create a support ticket on https://help.unitedover.com with login details so we can check. Or else if you want to have a look by yourself first then the first thing we would suggest you to do is to deactivate all the third party plugins and then check if it works.
Hi, I’d like to know if it supports conatc form 7 where members needs to verify via SMS OTP before submitting the contact form ?
No, digits provide login and signup functionalities, but we might have contact forms support in future.
I can’t update from the dashboard … here’s what he writes … There is a new version of DIGITS: Wordpress Mobile Number Signup and Login available. View version 7.4.1 details. Automatic update is unavailable for this plugin … how do I make an update
Hi there, at the moment we are facing issues with our update servers, you can download the update from codecanyon and install it. 
Hi ineed set otp Fixed number some time to review app in apple store
Hi there, can you please elaborate this a little bit!
please help me my problame Digits Builder does not support Additional Fields & Logic Builder addon and One Click Login/Signup addon currently, compatibility with them will be available soon.
hello sir please fast replay help me
Hi there, yes these two addons don’t support builder at the moment, we are working on their compatibility.
Hye, I already purchased the WPnotif, now planning to buy this Digits. It works wonder. I run a cake delivery website. Sometimes, the customer wants to purchase the cake & to be delivered to another person. My pre-buy question is : is this plugin support whatsapp to another phone number instead of customer billing phone, another phone field in check out form (e.g another recipient phone). If this supported then I will immediately purchase this plugin.
Hi there, Digits does not send order confirmation sms or messages, for that you already have WPNotif. Digits is for login and signup system, so can you please elaborate which phone field are you talking about?
Hi! While using the plugin – more and more questions…
1/ Enable /wp-login.php Integeration : does not work… There is a standard WP-login while domain.com/wp-admin is entered… Why?
2/ to do 2 or 3 additional forms I has to install free addon: Login-Signup Page/Popup Builder. Ok – installed, but it requires Elementor… No way without Elementor?
I do not want such a havy plugin, may be I can uninstall it later?
3/ Ok – installed Elementor – and new Elementor version has beta version of page and popup Builder/ Ok – beta and beta – but… neither Digits Page, no Popup buider works – I choose the template, then form, then… wp error… nothing…
I had to disable plugin, because I can’t use it in such condition. Ready to give you all credentials, but server environment is very good, there is no errors during a long period. In Fact – I need 3 different forms to register users to different roles and WP integration. All others – out of scope now… But I can’t do that.
1. This does not disables the page, it just disables our functionality on that page. /wp-admin and /wp-login.php pages are provided by wordpress.
2. Builder works on elementor, so its not possible to use it without elementor. Elementor is light weight page builder, if you are worried about that.
3. What doesn’t work with builder?? Are you not able to trigger the forms or are you not able to create the pages? If you want you can create a support ticket on https://help.unitedover.com with all the details and I am sure the team will help you out.
Can I send order link to customer after check out. now woo-commence sent an email to customer. We would like to send sms if he or she login as phone because they may not add email.
Yes you can send order link as those links are static with just different order ids.
Hi, customer never received sms about their order after check out. Let me know how do I send the order link to customer? There is no option in this plugin.
Hi there, Digits does not send order confirmation messages, for that we have another plugin wpnotif.unitedover.com
It says” There is a new version of DIGITS: Wordpress Mobile Number Signup and Login available. View version 7.4.0.5 details. Automatic update is unavailable for this plugin”
There’s no way to update. I tried manual upload but still the same problem.
Hi there, we are facing some issues with automatic update system and we really apoloize for that. For the time being you can download the update from codecanyon.
My plugin version is 7.4.0.2 and the latest version is 7.4.0.5. I can’t get it upgrade to latest version, always “update fails”
The plugin is activated with purchased code.
Submit ticket a week ago but no answer, no help
Too bad support. Please help or I will give 2 stars rating. 
Hi there, its kinda impossible that you didn’t receive any reply for a week. Can you please share your ticket number.
i purches this plugin, when i want to update plugin it’s show this DIGITS: Wordpress Mobile Number Signup and Login: Update package not available. please help!
I can’t verify your purchase, as there is no Digits plugin license linked to your account right now. Can you please create a support ticket on https://help.unitedover.com with your purchase code.
This plugin’s licensing is annoying. I make a test server, accidently use the retail code, then I delete that installation without unregistering the code. Now I cant use the code I own. Your licensing system is garbage. Now my sites are broken (test server and retail) and I cant fix them without deleting your plugin or repurchasing it. Your licensing system sucks.
Nothing breaks without a license. I am not sure what you did but if you want us to take a look create a support ticket on https://help.unitedover.com
Thats actually completely fake, its now happened twice. I even bought a THIRD code for my test server which also decided to suddenly stop working due to “license” errors SPONTANEOUSLY. You guys suck to force me to spend 100 dollars for a 30 dollar plugin. Anyone who reads this take warning.
I am saying this again and it’s not fake – Nothing breaks without a license code, the only thing that does not work is the style settings, no other functionality gets affected without the purchase code. Secondly, there is no need to buy separate licenses for staging/test sites we allow the same license to be used on those. I am not sure what are you doing and what are you trying to achieve. Lastly, why dont you publish some screenshots to prove this all so that others can believe you!!
I am confirming this AGAIN TRY IT YOURSELF I had on BOTH SERVERS test and regular, suddenly it hated my LEGIT purchase code, and prevented the plugin from allowing users to login by disabling the add ons for it I purchased which were NEEDED to log in based on the settings. I DIDNT PURCHASE 3 FOR NO REASON. I DONT HAVE TIME TO BEG YOU TO FIX IT. You cant post screenshots here, this is for other buyers. Sorry you dont understand your own plugins actual user scenario. I stand by my comment.
Hi there, the plugin does not disable login or signup functionalities and addons need purchase code to work but that does not mean that you need to buy 3 purchase codes just for a single site, you’re smart enough to understand that it won’t do anything if the plugin is getting unregistered automatically then its not the purchase code, its your site which is behaving this way. We had people who faced similar issues in past who installed nulled version of the plugin or some other plugin which did this and unregistered the plugin with purchase code. The plugin has no issues where is keeps unregistering itself, it does not block and login or signup functionality, and it does not even require you to have multiple licenses to test.
hi, may i know how can i download the latest update? i just purchased the item but it’s not the latest one. thanks
Hi there, we also release minor versions which just contains some beta features and bug fixes which do not affect every one, these updates are only shipped out via our servers, you can skip these but if you want you can update the plugin from your plugins page after registering the plugin with purchase code.
Hi, thanks for your rply.
Now my problem is I can’t use the plugin on my site. When I purchased the plugin we used it to test the functionalities on a test site but now I want to install it in our live site and it’s not working. I already created a support ticket but the support rejected it. Why? How can I use this plugin now? This plugin is now useless. Please I want to use this plugin on my live site.
Thanks
Hi there, the support never rejected it, they asked you for some purchase proof which you didnt provide but still looks like the domain you requested is already enabled.
Hi,
we are considering purchasing your plugin for our customers.
I have some questions.
1 – Do site customers have to install applications to get OTP?
2 – Does it work with all operating systems? IOS, Android, Windows Phone etc?
3 – Is there the possibility to send marketing alerts as well? and also abandoned cart etc? or for that you have to have your “wpnotif” plugin together?
I’m waiting
Thanks
Hi there,
1. No, the OTP will be sent on their phone number. No application installation.
2. Yes, it sends OTP as an SMS.
3. For marketing needs WPNotif is needed but that does not support abandoned cart yet.
Hi! I bought your plugin 3 month ago – and now it is needed. The main and only question: (I’ve looked through the history, no evident answer)
I have 3 additional user roles, which has different access to content. How can I assign the right role to the user while logging process? I understand that I can create different forms for diff. roles. Or I can assign the role field to login form. But… users will soon understand that high role – provides more access…
Such a method is requested: I provide the code (passcode, word in the end) to the user by email and there is an additional field in login form ( for example: Provided word). Depending on inputed word – user is assigned to the right role. Is it possible? I can’t solve this simple problem and manually do that – is complex…
May be any suggestion that I did not see?..
Please… any suggestion… May be there is an additional field (passcode input, which user should get before) during Registration? and according to it > different user role assign?
Hi there, the user role is assigned at the time of registration not login. But as per your requirement it looks like you dont want your users to know that you have multiple user roles, so in that case you can assign the user roles to them manually after account creation. For example, create a registration form for custom user role “new users” then once you get entry in that particular user role shift them to the ones you want.
Or if you want to automate this system then its only possible with custom development as such a thing is very specific to your needs.
thank you very much for the answer! I know… that I can do all after registration – but the matter is that it has be done automatically… Ok – then the question – you have add-on – Additional Fields & Logic Builder – maybe it is suitable for these purposes?
No even additional fields will not be able to do such a thing as you dont want the field in frontend and want to assign user role dynamically with some code. its only possible with custom development as such a thing is very specific to your needs.
ok, thank you. I will write those custom code… while updating to the version 7.4.0.5 : Update failed: Update package not available…. why? I tried 4 times…
Hi there, we are facing some issues with automatic update system and we really apoloize for that. For the time being you can download the update from codecanyon.
I want to Buy this plugin for multiple site but didnt get support please suggest spomething or you can mail me at accounts@desteksolutions.com
Hi there, you’ll need to get multiple licenses for all of your websites.
