123 comments found.
Hi, I´m using videos from dailymotion, but the view count remains always 0…any ideas?
Hi, Thanks for contacting us about our product! The view count is the view on your site (not view on Dailymotion), We use Post View Counter plugin to count view on your site. Please read in the document here: https://document.harutheme.com/vidi/. Hope this helps! Regards!
Ok, the problem was that the plugin didn´t have the videos option enabled in the count plugin, not it works.
Hi, You can install this plugin and the video count (on your site) will working fine: https://wordpress.org/plugins/post-views-counter/. It already said in the document above. Hope this helps! Regards!
Hello, I bought thee plugin that lead me to a fatal error. I have tried the support site that after login does not work. Please I need support for this purchase
Hi, Thanks for choosing our product! Please send us your site URL and admin account (and maybe FTP account) via email harutheme@gmail.com. We’ll check it for you. Regards!
so if i read correctly this piece of software will display my watch later videos on youtube? https://www.youtube.com/playlist?list=WL
Hi, Thanks for contacting us about our product! Please check our demo to see how it works. Because you can use video from many source like Youtube, Vimeo,... so the watch later list is the list you added on the site you installed our plugin. It similar shopping cart. Here is document: https://document.harutheme.com/vidi/. Hope this help! Regards!
You can try free version here: https://wordpress.org/plugins/haru-vidi/
Hello,
I am interested in your plugin
1) I see that your “theme demo” and your “plugin demo” are identical, so my question is this: does your “plugin” have the exact same features than your “theme”?
2) Is it possible to generate my own video thumbnail with your plugin?
Thanks in advance,
— GM
Hi, Thanks for contacting us about our product! Our plugins have functions like our theme but don’t include functions of Youzer and Paid Membership Pro plugin. You can try free plugin here: https://wordpress.org/plugins/haru-vidi/. Here is topic to import videos from Youtube and Vimeo: https://harutheme.com/forums/topic/how-to-import-videos-automatically-in-haru-vidi-video-manager-wordpress-plugin/. Hope this help! Regards!
hello i have sent ticket about service unaviable
Hi, Sorry but can you tell us email address which you use to send email or ticket to us. We’ve checked but don’t get any email have similar like your username. Regards!
hello via eren@webcozumleri.com
if not come i can sent again
sorry i have sent wrong not problem
Hi, We don’t get any email from the address above. You can see it here: https://prnt.sc/u6jh2j. Please send email to harutheme@gmail.com with your site URL, admin account and detail issue with screenshot. We’ll check it for you. Regards!
is there a option for thumb auto take from youtube?
Hi, Thanks for contacting us and choosing our product! Now our plugin doesn’t support this functions. However we’ll we are developing this and try to update it asap. Regards!
I tried to contact you via the site’s contact form https://harutheme.com/contact
I tried to contact you via harutheme@gmail.com
There is no answer so I write here.
Vidi conflicts with WooCommerce+WPML
The window POPs up endlessly.
https://prnt.sc/u1wtro
WPML support says this is a typical error that occurs due to another plugin.
https://prnt.sc/u1wtmx
Hi, We have just replied to you via email. That seem you send an email from @yandex.ru and it cause the issue. Your email go to SPAM folder and we can’t see it. Regards!
Sorry for the misunderstanding. The Vidi plugin is not at fault. WPML needs to be configured correctly. It’s necessary set different slugs in different languages:
WPML ⇒ Settings ⇒ Post Types Translation
Thanks for your feedback!
Hi,
1) Video views doesn’t work on my site. 2) Watch later doesn’t work on my site.
There are no errors from other plugins. The only thing I can come up with – Litespeed, which I am using instead of Apache/Nginx.
Please help me. 
Hi, 1. Please read the document carefully, you need install Post View Counter plugin: https://wordpress.org/plugins/post-views-counter/ 2. We have just checked watch later now is working fine. We added video in watch later: https://prnt.sc/tyg8m7 and it show here: https://prnt.sc/tyg9jm The result after delete: https://prnt.sc/tyg9u1. That’s seem have conflict from other plugin and you removed it. Hope this help! Regards!
1. ok, but the numbers don’t add up. Nothing happens if I view the video 10 times. 2. It’s not working. Please show me a video of how you achieve that, as I believe you are just trying to get rid of me. The issue here is litespeed’s cache I would say. No errors on the site, except yours, and you have the same error on your site.
Hi. 1. We already replied to you via email. Please check settings of Post View Counter plugin. 2. That’s seem you force us to resolved the issues are not come from our product. You can see in your Homepage the error is showing now: https://prnt.sc/typ2tt. It come from another plugin. We also replied to you in email please clear cookies,... and check again. We checked our site again and all are fine now. We don’t get any feedback from other customer about this. If you make sure the issue is LiteSpeed cache you should check that plugin. We checked our demo site again and it’s working fine. If it have issue other customer already feedback about it. So please fix the error on your Homepage first because it cause js error and can make other functions can’t work. We replied to you 110 times https://prnt.sc/typi13 to help you resolve the issue on your site? Regards!
So, do you plan to make it compatible with the best web server software on this planet?
We added your suggestion here and will research about it later: https://harutheme.com/forums/topic/vidi-features-suggestion-and-bugs-report/. Regards!
Well, since litespeed is the best web server software on this planet, 100% you should take care of this asap and as the very 1st issue of your plugin. Don’t know what else to say
Hi, We see have many cache plugin and check for compatible with all plugins is not able but we’ll notice and check with this plugin. We’ll set priority and develop our plugin. Regards!
It is not about cache plugin, why do you think it is just about cache plugin? It’s about the best web server software. Please check it, so you can understand it.
We’ll check it but after we develop other feature. This plugin similar W3 Total Cache, Autoptimize, WP Fastest Cache,... we already know about it. Regards!
Similar. You can say google is similar to facebook, or TV is similar to News sites. Well, I look forward to getting it to work and thanks.
Thanks for your feedback! You also contact LiteSpeed Cache plugin author why cookies doesn’t work. We also will to check it later. Regards!
I have contacted them earlier about this, like half a year ago. They have nothing to do with these issues. Their stuff is working for 5 stars. What could be done on their side, is to disable cache on particular pages. But with your vidi plugin, it’s not working everywhere – view count, likes, etc…
Hi, 5 stars don’t mean it’s not have issues. Regards!
By saying 5 stars I am saying it does not have any issues.
It’s OK but we will don’t check for compatible with it now. Regards!
Right, I hope you will have it working right within few months. Thank you
We’ll try to do it asap. Regards!
good day. great work on plugin. one issue i have is that it block the search function from elementor. the search works on all other pages. except the ones with you code. this would be elementor pro plugin with theme builder.
Hi, Thanks for contacting us and choosing our product! In this case can you please send us your site URL and admin account via email harutheme@gmail.com. We’ll login and check the issue for you. Regards!
Hi there, I’ve just purchased the plugin and followed documentation for installation and setup. I’ve uploaded a couple of videos, with categories, however, the videos don’t display on the frontend with the shortcode I’ve generated. Could you assist?
Hi, Thanks for contacting us and choosing our product! Please send us your site URL and maybe admin account via email harutheme@gmail.com. We’ll check it for you. Regards!
All good, my team member is chatting with you via email. Thanks!
We have just replied to him on the email to resolved the issues. Regards!
Hello – I recently purchased your plugin as a framework for a video database on my site, but I don’t require several of the plugin’s post types or taxonomy. The documentation outlined overriding the plugin’s template files in our Child Theme…My question is, would it be possible to override any of the plugin’s files and/or dependencies in the child theme? I’d like to avoid modifying the Vidio plugin directly if possible.
Hi, Thanks for choosing our product! You can override template display is our plugin only (haru-vidi/templates). You can’t override other files, functions via child theme now. Hope this help! Regards!
See Top 15 Most Popular Social Networking Sites | February 2020
http://www.ebizmba.com/articles/social-networking-websites
https://en.wikipedia.org/wiki/Languages_used_on_the_Internet
http://www.makeuseof.com/tag/10-incredible-vk-facts-you-should-know-aka-russias-facebook
Hi, Thanks for choosing our product! Can you tell use more about your question? Do you want to suggest us use Video source from this network or allow share video on this network? Regards!
Social Sharing settings.
Hi, We added VK sharing: https://prnt.sc/tkk16w. Please wait to next version update. Regards!
Thank you very much!
We’ll have notice to update to new version. Please patient. Regards!
Very nice plugin. Does it come with “Top Views Videos” widget? Thanks!
Hi, You need install Post View Counter plugin to make top views functions of video work: https://wordpress.org/plugins/post-views-counter/. We already have top view video widget: https://prnt.sc/td3ac8 and shortcode: https://prnt.sc/td3asa. More detail you can see in our document: https://document.harutheme.com/vidi/. Hope this help! Regards!
I bought the product but I can’t install it Can you explain how to install?
Does not matter
I succeeded 
Do you have a guide?
Hi, Please make sure you install haru-vidi.zip file (maybe you need extract package before install). You can read online document of Vidi here: https://document.harutheme.com/vidi/. Hope this help! Regards!
It doesn’t work well for me on the site
https://ontario2.com/vidi/?preview_id=9615&preview_nonce=a903254886&preview=true&aiEnableCheckShortcode=true&doing_wp_cron=1594048233.6588819026947021484375Hi, We have just replied to you via email. Maybe PHP version cause this issue, You can have a quick fix by install CMB2 plugin: https://wordpress.org/plugins/cmb2/. Hope this help! Regards!
I installed CMB2 but it doesn’t help Is there any solution?
if ( file_exists( WP_PLUGIN_DIR . '/cmb2/init.php' ) && !defined( 'CMB2_LOADED') ) {
This issue happen with some PHP version.
We’ll update new version to resolved it asap.
Hope this help!
That’s what I see in line 20 require_once( PLUGIN_HARU_VIDI_DIR . ‘includes/scss/scss-functions.php’ );
Too bad Your plugins look good but don’t work for me
Hi, Please send us your site URL and admin account. We’ll check it for you. Regards!
Hi, Please send us your site URL and admin account. We’ll resolved the issue for you. Regards!
www.ontario2.com How do I send you login information securely? Can I send an email?
Hi, Please send an email to harutheme@gmail.com with your site URL and admin account. Regards!
Hi, I like your plugin, but I wonder if it is possible to disable click on Youtube logo and Youtube video title or suggested videos when paused.
Best regards
Hi, Thanks for contacting us and choosing our product! You can’t do it because API of Youtube required it display. More you can read here: https://developers.google.com/youtube/player_parameters. However you can use Self host player. Hope this help! Regards!
Hi, Thanks for contacting us about our product! About our plugin functions you can read more detail in document here: https://document.harutheme.com/vidi/. Our plugin use shortcode so it will compatible with all theme (maybe you need change CSS because it can override by theme). You can see example from an other customer here: https://specialday.lt/video/zmoniu-kurybiskumas-auksciausiame-lygmenyje/. Hope this help! Regards!
This plugin is really fantastic. I plan to use it for my project soon. But . I want you to support the full screen function of the video.
Hi, Thanks for contacting us about our product! Can you tell us more detail about fullscreen function? Now we use default fullscreen function of original Video Server (Youtube, Vimeo,..). If you have any idea, please suggest here. We’ll research about it. Regards!
Hi,
From two months ago, I saw you answered here you will support subscription plugins like Restrict Content Pro and Paid Memberships Pro and so on.
I need to know what the timeline is to add this feature because we need to buy the plugin, but we need to be sure first if it can lock videos (or some selected videos), and it unlocks only for paid members.
Thanks, Tamer
Hi, Thanks for your feedback! We are creating a theme use this plugin and we already make it compatible with Youzer (have Membership function) and Buddy Press plugin. However now Youzer haven’t support Paid Membership. We are still developing and choose the best Paid Membership plugin and make it compatible. Regards!
Hi, We have just updated new version 1.0.5 to added membership pro compatible: https://demo.harutheme.com/vidio/video/a-record-breaking-world-championship/. Please read our document for more detail to setup it. Regards!
Hi… Can i set AUTOPLAY to videos… Youtube and Vimeo, or all? Thanks
Hi, Thanks for choosing our product! Please note as policy of Browser autoplay video must be muted: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes. You can go to wp-content/plugins/haru-vidi/assets/js/ then open file haru-vidi.js. Find this function processAutoPlay() then set autoplay=true. We’ll research to add option asap. Hope this help! Regards!
Subscribe channel also goes to negative values… can you please give me a quick fix… the problem was also like desscribed in previous version in LIKE and UNLIKE VIDEO… Thanks
Hi, You can go to wp-content/plugins/haru-vidi/assets/js then open file haru-vidi.js. Go to line 160 and change channelSubscribe function like this: $('.channel-subscribe').each(function(){
var is_clicked = false;
$('.channel-subscribe').off().on('click', function() {
var $this = $(this);
var channel_id = parseInt($(this).attr('data-channel_id'));
var text_subscribe = $(this).attr('data-text_subscribe');
var text_subscribed = $(this).attr('data-text_subscribed');
var login = $(this).attr('data-login');
var login_url = $(this).attr('data-login_url');
if ( typeof(login) === 'undefined' || login === 'no' ) {
window.location.href = login_url; // Go to sign up link
return false;
}
// Process click multitimes before ajax process
if ( is_clicked === true ) {
return;
}
is_clicked = true;
$.ajax({
type : 'POST',
timeout : 30000,
url : haru_vidi_ajax_url,
data : {
action: 'haru_channel_subscribe',
channel_id: channel_id,
login: login
},
error: function(xhr,err) {
console.log('Have something wrong! Please try again!');
},
success: function(response) {
if ( response ) {
if ( response.channel_subscribed == 1 ) {
$this.find('.text-subscribe').text(text_subscribed);
$this.find('.count-subscribed').text(response.channel_subscribed_count);
$this.parents('.channel-item').find('.count-subscribed').text(response.channel_subscribed_count);
$this.parents('.single-channel__meta-info').find('.count-subscribed').text(response.channel_subscribed_count);
$this.addClass('subscribed');
} else {
$this.find('.text-subscribe').text(text_subscribe);
$this.find('.count-subscribed').text(response.channel_subscribed_count);
$this.parents('.channel-item').find('.count-subscribed').text(response.channel_subscribed_count);
$this.parents('.single-channel__meta-info').find('.count-subscribed').text(response.channel_subscribed_count);
$this.removeClass('subscribed');
}
}
is_clicked = false;
}
});
});
});. Hope this help! Regards!
Thank You…. One Question… What happens on a user subscribe to a channel? If a new video in channel the user will recibe an email with a message that a new video was added to a chanel? or what the function of this?
Regards
Hi, Now we use it to order channel only. However we’ll research to add new feature with this later. Regards!
hi,
I want to buy your plugin,
I checked the demo and have a few questions.
1. Video Category / tags — missing title H1,
2, Single video, series, actor,channel ,Director and playlist — the title is H6, why not H1 ?
where can I setting it ? I do n’t think it ’s good for SEO.
Hi, Thanks for contacting us about our product. You can customize template display of our plugin via child theme. More detail you can see in document: https://document.harutheme.com/vidi/ (Section 11 – Custom Template). We are updating new version with new style and add more function. Regards!
