Hi

Sorry for the late reply. You can’t disable autoplay function

Regards, Kenus

Hi

We are still supporting customers in case of failure

Regards, Kenus

Hi

Please send link and account login to kenus.ronin@gmail.coim. I will check and create demo for your site

Regards, Kenus

Hi

To use Youtube, please use embed iframe, sample:

<iframe width=”560” height=”315” src=”https://www.youtube.com/embed/gLbbzNdbhX4” frameborder=”0” allowfullscreen></iframe>

See here: https://prnt.sc/uesdvx

Regards, Kenus

Thank you, we have a few more questions, can you please email answers to hello@vahero.co.uk who manages my website etc so she can reply directly?

Hi

Please help me create ticket at here: http://support.roninwp.com/forums/forum/plugins-forum/fat-portfolio/ Email support is not a priority

Regards, Kenus

Hi

Your theme css does not load in my single portfolio then navigation is hidden. Please add custom css code bellow to show main navigation:

body.fat-portfolio-template-defaul ul#menu-main-menu{ display: block !important; list-style: none; position: relative !important; background-color: transparent !important; border: none; box-shadow: none !important; -webkit-box-shadow: none !important; -moz-box-shadow: none !important; }

body.fat-portfolio-template-defaul ul#menu-main-menu li:hover{ background-color: transparent !important; }

Regards, Kenus

Hi, That is what I thought too. But the code you provided hasn’t changed anything. The menu is still not showing on any of the portfolio/project pages.

HI

I see the code has not been added yet. Please sent link and account login to kenus.ronin@gmail.com. I will check and add it

Regards, Kenus

Done, Please check

Hello Kenus.

Thanks for the support so far! I’m really enjoying the plugin and its support !!

I have a new problem, the carousel layout is not working or maybe I am not configuring it properly.

I saw the support videos and realized that the option to choose the number of columns is not being presented to me when I choose the carousel as the layout.

I sent you a new email, okay?

Thank you!

AML

Hi

I have just checked, your site have a javascript error. See here: https://prnt.sc/t44g5j

This is error that my carousel script can’t run. Please check and fix it

Regards, Kenus

Hi

It don’t have on mobile. If you want you can hire customize it

Regards, Kenus

Hi,

Thank you for your response. How much would it cost to customize?

Hi

Please check your mailbox P/S: If you have any question, pls send to kenus.ronin@gmail.com

Regards, Kenus

Hi

Thank for your interest! Please see my answer below:

1. Yes, you can use plugin with any page builder

2. Yes, you can select skin what only show image and lightbox gallery for this case

Regards, Kenus

I want to show the portfolio title, not the image title. What settings do I need to choose for this?

Hi

I checked, your theme have css that hide all of title. See here: https://prnt.sc/s30c91

With this case, please add custom css to shortcode ( https://prnt.sc/s30c91 )

.thumb-title-cat-hover .fat-hover-wrap .title, .thumb-both-title-excerpt-hover .fat-hover-wrap .title{ display: block !important; }

Regards, Kenus

Hi,

Thank you very much for your help.

Hello, Problem solved, Thank you so much for all your help, best support team, regards kevin

You got 5 stars

Great to hear that

Hi

Do you want remove thumbnail from Lightbox gallery. If true, please give me link your page. I will check and let you know

Regards, Kenus

Hi

Yes, My plugin have shortcode builder then you can use FAT Portfolio with Elementor or another page builder. See here: https://prnt.sc/qdbq24

Regards, Kenus

Hi

Thank for your interest!

Yes, you can use link in the images for each portfolio. See here: https://prnt.sc/qcj9xd

If you want have difference link for each image in gallery, you can use Maika plugin.

See here: https://prnt.sc/qcjdaj and here is demo: https://plugins.roninwp.com/maika/link-gallery/

and here is Maika: https://codecanyon.net/item/maika-gallery-plugin-for-wordpress/21200674

P/S: you can request refund if it don’t fit

Regards, Kenus

Hi! the problem is maika doesnt have 3D carousel or Coverflow. I wonder if you can code a link per image for FAT Portfolio with tags and some design changes, how long it will take and how much money. Can we speak via email? I have sent one to your website but I got no response. Thank you!

Hi

This is my email: kenus.ronin@gmail.com

Regards, Kenus

Hi

Please see comment bellow (This is duplicate comment)

Regards, Kenus

Hi

I will check and update for your site

Regards, Kenus

The images seem to be cropped in the middle and I am trying to have them cropped from the top since they are images of web pages.

Hi

Please give me link your page I will check it now

Regards, Kenus

Hi

Yes, you can order by random or ID, Title, Date,.. You can see here: https://prnt.sc/nf6oi0

Regards, Kenus

how to place this shortcode on php file?

Hi

If you want use shortcode in php file, please use do_shortcode function follow :

echo do_shortcode[‘shortcode_name’];

Exam: $shortcode = ‘[fat_portfolio name=”slideshow”] ’; echo do_shortcode[$shortcode ]

P/S: You can get shortcode at here: https://prnt.sc/ngir6p

Regards, Kenus

Any gallery type. Masonry, I guess.

Hi

No, you can upload many images at same time by keep Ctrl and click left mouse to select many image when upload

Regards, Kenus

I know, but in order for the image to be added to the gallery, you have to select each image (one-by-one) and make it the featured image, then press SAVE?

Hi

Thank for your purchase! With Instagram gallery, it only show gallery in single page. On the grid or another layout shortcode, it only show up feature image and you only filter on feature image, not on Instagram gallery

Regards, Kenus

follow up on the above issue.

Hi

You can order category by drag & drop in shortcode builder. View here: https://youtu.be/Bp_Tm0RnTg4

Regards, Kenus