25 comments found.
Noticed the editor no longer working (slides are still ok on public side). Now CodeCanyon says “Elfsight does not support this item”.
Is this plugin discontinued or what’s going on?
Most recent version is now December 25, 2020 – Version 1.1.0 (was 2 years, 8 months and 18 days ago)
Hi the slider is not working completely on the multisite. works on english but not on Arabic.
Dear shabinvp,
Please, accept our apologies for the long wait!
Our support agent has checked your case and replied to you in your ticket. We’re now awaiting your response.
Thank you for your patience and understanding.
Regards,
Elfsight
Hey, is there an option for a play/pause button?
Hello jaretwilson,
Thank you for your interest in Elfsight Slider!
Unfortunately, this option is not available in our plugin yet, please accept our sincere apologies!
However, you can activate ‘Pause On Hover’ option in the plugin settings.
Please let us know if you have any other questions.
Regards,
Elfsight
Hello,
I want to purchase your plugin, but like your competitor I saw that it’s missing two things:
1 – Option to just hide a slider instead of delete: https://i.imgur.com/WiBmq8n.png sometimes we need just hide a specific slide and a “eye” icon to hide would be much better than just let us to delete the slider
2 – Only buttons accept target = _blank ? I saw that if I try to add a link in my whole slide it not works because there’s no target option, if I add a external link it will open in the same window? Look: https://i.imgur.com/mvCMNWy.png
3 – Would be nice also have a feature to customize css or create theme templates to all buttons and styles from all sliders sync and look the same!
Thank you
Hello rodrigomc2000,
Thank you for choosing Elfsight Slider!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature requests there.
Regards,
Elfsight
Before buy i want this slide ” https://prnt.sc/15infzs ” in this plugin can you please add this?
Hello azahar-ahmed,
Thank you for your interest in Elfsight Slider!
Unfortunately, the templates that you’ve seen in the demo are not included in the plugin as such. They’re simply examples of what you can do with the plugin.
However, each template can be recreated with the plugin’s settings. You’re very welcome to try and do so now, and if you run into some difficulties with recreating a specific template, please, let us know. We will be delighted to assist.
Regards,
Elfsight
Does your plugin allow having set of different images per button. For example, if there are 3 buttons, each of them will have its own set of 3-4 images. is that possible?
Hello mukesh_technoid,
Thank you for your interest in Elfsight Slider!
At the moment our plugin supports only one button with one image per slider. We are very sorry for the inconvenience!
Regards,
Elfsight
Hi guys and congratulations because all of your plugins are easy to use very great looking friendly and very usefull i just have a pre sale question my friend have this plugin on one of his site but when i attemp to look on it from my mbile device it doesn’t show properly on v1.1.0 was this fixed or this is a site issue?
Hi Firedon,
Thank you for your kind words regarding our plugins! 
We are sorry that you have issues with the plugin, however, to say for sure what could be the cause of the issue, we need to see the plugin.
Is it an option for you to send the link to the page with the plugin? We will be happy to check it.
Regards,
Elfsight
Thanks for your quick reply so according to what you say this plugin is responsive, i will tell him to get in touch wiuth you guys since he have purchased the plugin im hopping that i dont have this issue if i purchase your plugin….
Hi Firedon,
Thank you for your message!
Sure thing, our plugins are responsive and should work perfectly fine.
If any questions or issues come up, please feel free to start a conversation in our Support Center at https://codecanyon.elfsight.com/contact and provide us with the direct link to the site’s page with the plugin in question. We’ll be happy to assist and find the best solution.
Regards,
Elfsight
Hi!! Its not possible to upload a video and use in the background? only image? i dont want to use youtube video, but my .mp4 file… i tried and works only on safari.
Hi Infinit0, Thank you for using Elfsight Slider! The plugin supports YouTube and Vimeo videos as background. Uploading your own videos is not supported yet, unfortunately.
However, we totally agree that this is a great feature, and it will make a great addition to the plugin. We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
Hi!! You have plans to add 100% height ? like a fullscreen slider… i see that the height field is only px and not px and % like the width field…
Hi Infinit0,
Thank you for using Elfsight Slider!
We don’t use percentage for the height, because the widget’s height depends on the height of the parent container. For instance, with the container that is 100px in height, the widget will have the height of 100px, etc.
If setting the height in percents is crucial for you, you can do it via CSS.
We hope this helps.
Regards,
Elfsight
Hey guys,
I already have a slider using the divi theme on my website : https://www.mixy-design.com/. I am launching a webdesigning agency and we wanted to use divi in order to go fast for simple webdesigning clients. However the code is quite heavy and we are now thinking to go back or lighter themes but I wanted to know how heavy is the code you offer ? Will it have strong negative impact on the loading page speed as most js sliders ? Thank you in advance
Edouard
Hey Edouard,
Thank you for your interest in Elfsight Slider!
Our plugin is designed to load after the rest of your page content is loaded, specifically in order not to slow down the loading of your entire page.
Also, the heavier the images you’re using in the slider, the longer it takes to load.
Apart from that, there shouldn’t be any issues with loading speed.
Regards,
Elfsight
Hey thank you very much for your reply, i gonna have a look !
Hey Edouard,
Thank YOU for your interest
Regards,
Elfsight
Pre-sale question. Can I backup and export/import sliders?
Hello gr8moe,
Thank you for your interest in Elfsight Slider!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please, accept my apologies for the inconvenience!
However, we totally agree that this is a great feature, and it will make a great addition to the plugin. We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
i send two time regard my problem RTL in support but no one answer ?
why no answer i wait more than two days and no reply ? where is support team ? i think there is no support for this plugin anymore , how can i refund money ?
Hello nmsis3,
Please, accept our apologies for the misunderstanding and the long wait!
The message with the additional information you’ve sent in earlier today has explained everything, and we have fixed the issue for you. Our support agent is now waiting to hear back from you with the confirmation.
Thank you for your patience and understanding.
Regards,
Elfsight
thanks for support and now it’s worked , thank you again
Hello nmsis3,
Thank YOU for choosing Elfsight!
Have a great user experience!
Regards,
Elfsight
So, if you want to open link in the same tab, you have to add this code to custom javascript field in the plugin: var myWindow = window.open(””, “_self”);
Hello MenschRS,
Thank you for sharing this workaround!
We’ll do our best to implement this much-requested functionality in one of our future updates.
Regards,
Elfsight
pre-purchase question I tested demo slider. When I clicked the button, it opened in new window. Can it opened in same tab?
Hello wingonsin,
Thank you for your interest in Elfsight Slider!
Unfortunately, the option of opening a new page in the same tab is not supported at the moment. Please, accept our apologies for the incovenience!
Regards,
Elfsight
Hi there!
Is there any way to have the slider appear as a full-screen element to perfectly fill the height of whatever browser/device is being used (like Slider Revolution) rather than setting a pixel height? I only see pixel height as an option in the editor as well as your website’s demo, but width has a 100% option.
Thank you!
Hi ccgmodels,
Thank you for using Elfsight Slider!
The height is calculated automatically, according to the height of the container you place the plugin’s shortcode in.
Regards,
Elfsight
Hello,
Can you provide a good solution and support for the problem? Please reply to my ticket here https://elfsight.ticksy.com/ticket/2333866/
Hello bopar,
Thank you for reaching out!
We apologize for the long wait! Or support agent has messaged you in your ticket, and we’re now awaiting your reply.
Thank you for your patience and understanding!
Regards,
Elfsight
Hi, is it possible to use custom fonts on the slider? If so how are the managed? Thanks.
Hi timo73,
Thank you for your interest in Elfsight Slider!
To change the plugin’s font, you need to add the CSS code below to Custom CSS field on Preferences page of the plugin’s settings:
.eas-slider-component{ font-family: YOUR FONT; }
Regards,
Elfsight
Thanks so much for the swift reply!
I downloaded a version of the slider from Envato Elements, it seems that when testing the shortcode on a standard page, Elementor or VC it doesn’t show on the front end. Is this because the Envato Elements version doesn’t provide me with a license to activate?
Hi timo73,
The activation code is only required for automatic updates and for contacting support from inside your plugin’s settings, so it can’t cause this issue.
From what you say, this is probably a conflict or an installation error. Unfortunately, Envato Elements users are not entitled to support, so we can’t fix this for you. If you get stuck with this, you can purchase a regular user license on CodeCanyon and start a conversation in our Support Center at https://elfsight.ticksy.com/. We’ll be delighted to help!
Regards,
Elfsight
hello elfsight team I have a problem in the slider and the direction rtl could you please help
Hello Ghaliah_GB,
Thank you for using Elfsight Slider!
We’re very sorry about the difficulties, and we’ll be happy to help. Please, start a conversation in our Support Center at https://elfsight.ticksy.com/ and send us the link to the page with the plugin. We’ll look into it right away.
Regards,
Elfsight
Hello! I just wanted to say I love your plugin! Easy to use and simply beautiful! Good job! I have one question tough: Are you considering adding some new functions / features in the future? Regards
Hello europrestige,
Thank you for using Elfsight Slider!
And thank you so much for your kind feedback and enthusiasm!
Yes, we definitely plan to keep on developing the plugin. If you have any new functionality suggestions or requests, you’re very welcome to post them on our wish-list forum at https://wishlist.elfsight.com/.
Thank you so much for helping us grow our plugin!
Regards,
Elfsight
Work with Divi I suppose
Hello gasonline,
Thank you for your interest in Elfsight Slider!
Yes, our plugin works fine with Divi, so you’re very welcome to go ahead and make the purchase
Regards,
Elfsight
