55 comments found.
I apologize for the stupid question, but for us it is the first time: how to install in wordpress? Thanks
Hi,
Download the installable WordPress file from your Codecanyon -> Downloads page as shown in the screenshot here – https://share.infiwebs.net/04ux6xnQ
Then, go to your WordPress dashboard, and under Plugins admin menu, click add new. Choose the upload option and upload the downloaded zip file.
This will install the plugin in your WordPress site. If you have any questions, please feel free to submit a support ticket, and we will do the needful for you 
Kind regards,
InfiWebs
Hello,Do you purpose pricing table form?
Hi,
Thanks for your interest in our plugin
Do you mean the Pricing Table element? Yes, we are currently working on it, and it will be released in the next update.
Kind regards,
InfiWebs
Whatsapp button doesn’t redirect to the desktop app on computer neither mobile app on phone, it goes to web.whatsapp.com asking for qr. I Tried going to item support but redirects to itself
Hi,
Yes, the WhatsApp button redirect you to WhatsApp web on desktop and opens the app on mobile. If you’re having any issues, please submit a support ticket with your site details, so we can better assist you.
can i include your plugin in a theme i sell at themeforest
Hi,
We have disabled the extended licenses as we don’t allow to use our plugins inside themes without checking the quality. Can you please contact us with your offerings, so we may consider it for you?
Kind regards,
InfiWebs
Hi! there is a conflict with the woodmart theme, the mobile menu stops closing after opening.
Hi,
Can you please submit a support ticket with your site details so we can take a look for you?
Kind regards,
InfiWebs
wrote to you in support.
Thank you
I am looking for a plugin which allows adding woocommerce product variation as stand-alone products on any WPBakery page. Basically, I have variable products and I want to list them on some WPBakery pages as separate products like simple products would show. Is this something this plugin can do?
Hi,
The WooCommerce product page builder feature is planned but currently not available in the plugin. We are working on it as well and hopefully it will be released in the next month.
Kind regards,
InfiWebs
Hi, i need to add a banner below menu in header. I see that your plugin has a header builder. Is it possible to do this?
In mobile? i must create another header or i can make resposnive the one i will create?
if its not work can i have a refund ?
Thanks
Hi There,
Thanks for your interest in our plugin. Yes, you can add the banner in the header. For now, you can make the header responsive, however, we are working on the feature to allow you design custom mobile headers as well and it will be shipped in the coming updates.
We allow refunds if the plugin does not work. Can you please send us message from our Codecanyon profile page with your desired layout so we can check it first for you?
Kind regards,
InfiWebs
Hi,
I am using The7 theme, it has its own footer. Elegant Elements > Footers blocks the footer from the theme.
How to disable yours?
Hi,
We have it fixed in the development version fo the plugin. Can you please submit a support ticket with your site details so we can apply the fix for you?
Kind regards,
InfiWebs
Hello,
Presale question… I’ve been searching for a WP Bakery slider for years that will display animations for elements not only on the first slide but subsequent slides. For example… On the first slide I have 2 columns, the left column has an image that bounces in, the right column has text that fades in. The second slide has similar content with a different image and text but the bounce in and fade in animations don’t appear.
Does your ANYTHING CAROUSEL component address this issue?
Thank you very much.
Hi,
There’s an issue with animations as they do appear right when the element enters into the viewport. However, there’s a good news as we are currently working on the update that does includes a slider element that will allow you to design the slider similar to what you have explained
The update is scheduled to released this month, so stay tuned
Kind regards,
InfiWebs
Hi, InfiWebs,
Perfect. Bookmarked and anxiously awaiting the update.
Thank you!
Thanks for your interest. The update will bring many new features as well
hello.. is this plugin have additional responsive option for row?
Hi,
Can you please contact us via contact form on our Codecanyon profile page with the options you’re looking for so we can implement the same if they are not already available in our plugin?
Kind regards,
InfiWebs
for example, we can adjust different padding and margin between desktop, tablet and mobile
We don’t have any such options for now. I have added this to our roadmap and will surely implement in the future updates
Sample of footer?
Bought your addoor fn but cant found setting for footer ?
Hi,
You can design the footer under Elegant Elements -> Footers similar to designing the pages and then assign the footer to your entire site or certain pages etc.
In case you need any help, please feel free to create a support ticket and we will be more than happy to assist you
Kind regards,
InfiWebs
Check support inbox please. its very urgent and hope not dissapointed buy this
Hi there,
Don’t worry, we are already on it and will try our best to give you the best experience
Kind regards,
InfiWebs
Hello,
Does the Dual Style Heading element have font size options for different devices? Example: https://imgur.com/mtLiTqk
Thank you
Hi There,
We are working on the update currently to include the font size and line height for different devices. The upcoming update will also includes more elements and a few surprises
Kind regards,
InfiWebs
Great work..All the best for sale !!
Thank you
hi have language file? (po) rtl support? and this plugin worked to all template?
Hi there,
Thanks for your interest in our plugin.
- Yes, the plugin includes the language files. - As long as your theme supports the RTL compatibility, Elegant Elements works out of the box. If you have any questions, please feel free to reach out to us. - Yes, we have tested the plugin with a few premium themes and a few top free themes from WordPress repo and it works fine with all of them.
If you need any help, just drop us a message and we will be there for you
Kind regards,
InfiWebs
tnq for replay 1 question , we can create vertical menu whit this ? https://woodmart.xtemos.com/
Hi,
Here’s what you can achieve with our plugin – https://elegantwpb.com/mega-menu-example/. The vertical menu that displays continuously needs some custom CSS so it will be displayed without hover.
I hope this helps. If you have any questions, please feel free to contact us.
Kind regards,
InfiWebs
Congratulations! Nice Work, GLWS
Thank you
