84 comments found.
I just wondering if there is another options to move the first row into the center? here is the image https://pasteboard.co/JeDEsOJ.jpg
Hi edzdiana,
This may be achieved by custom CSS but I am not sure it will work 100% or not.
We don’t have such option to move the first row.
Thanks!
Please send me the copy of css code will try my self to play around. Thank you
Well, there is a hack .. You can add a dummy another profile and with css and set its visibility to hidden.
Thank you. We tried to submit a private tickets but no one answering. Just checking if you offer customization on this plugin?
We do regular support for the plugin and we also offer customization paid hourly but right not, our team is a bit busy so we offer regular support only.
We have received your ticket yes, and we answered it here because you have the same question. If you have any other question, don’t hesitate to contact us here or there 
Thanks!
Hello, Is it possible to sort Filters by choice? For example Put : Board , Partners, Management instead of Alfabethical : Board , Management, Partners?
Hi Staven,
Yes, it can be done by custom javascript code. We can provide you with this code.
Thanks!
Please do provide the code, as I see it can be very useful in the future, thank you!
Hi Steven,
Please make a purchase for the plugin so that you would be able to open a support ticket at our system and one of our team will follow up with you.
Thanks!
Hi, is it not possible to use a Shortcode from an other Plugin or html-Code in the Modal?
yes, inside the content itself.
yes means = it is not possible? because i have some shortcodes in the content but on the website it shows only the shortcode / code
For now, it isn’t. But on the next week, we will update the plugin to have the flexibility to add a shortcode inside the modal.
Hi, any updates on this feature?
Oh, I am terribly sorry. I totally forgot this ticket.
I will update the plugin after the weekend asap to have this feature.
Thanks!
Can you please download the last version and let me know if shortcode is working now? I have just made an update to the plugin.
Shortcodes working now! Thank you!
hi cannot see the image area .. nothing to click or tick regarding image
Hi,
We have responded in an email to your ticket.
Please check.
Thanks!
what is the standard image size and aspect ration that needs to be uploaded in the system . Our image are all jumbled with different sizes …
600×600 .. If the dimensions over 600×600, they would be cropped automatically.
Pre-sale question: Is it possible to link to a user from multiple pages (I have a theater site and want to have one page list all cast, and then have text links on each show page to those cast members as well). – IE can each profile have its own link like example.com/cast/john which shows the same content as if the person clicked on “John” from the cast list page?
Hello. I’m currently running version 2.0.1 but have not received any update notices. I’ve also noticed several features and settings have ‘disappeared.’ How can Update without losing current settings?
Hi joeydev,
You can download the last version here from Codecanyon.
and then remove the version you have and install the new one. We will try to make this process easier. but at all cases, you won’t lose your current settings.
Thanks!
Hello, I sent you two emails, when I use your plugin on my Wordpress (WPBakery 5.7.xx version), every single content that is displayed gets deleted. Can you help me with this ? Thanks in advance
Hi w1260,
No email received at our support system.
Please make sure you have sent us email via our support system.
Thanks!
Hello. Can I add categories or tags to the team members? So that later cliking on the tag I see all team members with that tag? Thanks.
Hi yeysus,
Yes, you can add groups to your team and some layouts has the filter option not all of them.
Thanks!
Pre-Sale Questions: 1. Do you have to use WPBakery with the plugin? Will it work with the Classic editor? 2. Is it possible to create two different team lists? In addition to the team page, I would like to also use this to create a page with our sponsors. Thanks!
Hi gigtime,
Thanks for reaching out to us.
For your questions,
a- You don’t have to use WPBakery. The plugin can work with any page builder or the classic editor.
b- Yes, you can create multiple groups at the plugin and specify which group you would like to render. Please refer to our docs.
Thanks!
Excellent, thank you!
Hi, in my page: https://www.fusion-me.com/who-we-are/meet-the-team/, the plugin is not working. If someone can help me out.
Hi Fusiongroupholding,
I am happy to help you.
I see the plugin is working properly at this page.
Have you fortunately fixed the issue?
Thanks!
Hi team
can we give hyperlink (click zoom) to the individual images
https://infinue.com/creative-team-showcase/#hexagonalHi anasbcr,
Thanks for reaching out to us!
Currently, you can add a modal for these individual images.
An external hyperlink is in our plan really and we think to add it soon as it is much needed feature.
Thanks!
Hi.
This feature is implemented now!
Thanks!
Hi, Is there a way to change this part of url from ”/ctshowcase-team-member/” to something else? It doesn’t look very good.
Hi patryykk,
One of our team has replied to your ticket on our system.
Thanks!
Hi there, this plugin is not working, I have installed it and instead of a circle it is oval and not clickable?
All fixed
Hi deloby2010,
I am glad that you were able to fix it.
If you have any other issues, don’t hesitate to contact us.
Thanks!
How do I get the plugin to sort by Last Name? Would love to be able to select that.
Hi ralbright98498,
Thanks for reaching out to us.
Unfortunately, this feature isn’t available. However, if the number of your team members isn’t massive, you can choose to sort them by “Menu Order” and then navigate to “Team Ordering” page on your admin dashboard and sort your team members manually by drag and drop.
I hope this could help.
Thanks!
Hello, I have a question regarding the layout “inline preview”. Is there any chance to edit the scroll bar or change the size so no scroll bar is needed? See: https://professionup.ch/pronet-2/
Hi golzinator,
Thanks for reaching out to us.
Are you talking about the right hand side only? right?
No, both. The right hand side as well as the centre with the images. I dont want any scroll bar. Thx
Currently now I don’t see any scroll bar on the left side.
For the right side, you can add this CSS:
.ctshowcase-all-team-members-details-col { height: auto !important; }
Thx, this worked for the right side. The left side shows the scroll bar, when the browser decreases in its size. Any chance to change it also for the left side?
For the left side, you can add the following CSS:
.ctshowcase-layout.ctshowcase-inline-preview-layout .ctshowcase-team-members-list-col {
overflow: visible !important;
}
Please let me know if this works.
Thanks!
Yes, perfect! Thx
Great, We would be grateful to add your feedback about our plugin.
Thanks!
When adding a team member, the option for adding their photo is missing from the right side of my screen. How do I get that to appear?
Hi ralbright98498,
I am happy to help.
Please make sure that featured image is checked in “Screen Options”.
It’s located at the very top of the same page.
Can you please confirm?
Thanks!
The screen options window is empty.
That’s weird.
Please make sure there is no conflict with any other plugin installed.
This is weird, inspected screen options from Chrome. The contents had a class of “hidden”, removing that showed the options, however featured image is not one of the options.
Turns out the theme I was using was the culprit. Changed themes and everything is working correctly.
Can we have more than 4 in a row ? Client has 15 members and wants 3 rows of 5
Hi iwsayers,
Currently we don’t have the option for 5 per row but it can be easily done with CSS.
Please submit a support ticket at our system and our team will follow up with you and provide the CSS for you.
Thanks!
thanks – purchased the plugin and will be using it later today – will email support once we set it up
any easy way to make the telephone number clickable?
Currently, we don’t have this feature but it can be done by custom php code.
Thanks!
Hello Team, i would like to show video and image both here. i want first image will show like currently its working and on the popup video should come is this something possible in the team plugin. Thanks
Hello unifyex04101989,
Thanks for contacting us.
Unfortunately, this feature isn’t available currently.
Thanks!
ok sure not a issue.
