2317 comments found.
Hello, how do I get a discount coupon to buy now?
it in cart discount popup
Hi , can you please tell how worjs categories? because when connect .. in pos i cant see nothing .. if put products works but i want categories.. thanks
also can i add custom field? for example i want charge room or table how doit that?
for category, you should assign to display on pos https://prnt.sc/poqz9z for add custom order field , you can check the guide : https://support.openswatch.com/kb/faq.php?id=26 if you have more question, pls drop a support ticket on support.openswatch.com to get help . we have no support via comment. Thank you!
Hi, I send you ticket in your website because i dont have this sceen Ticket [#570618]
add categories but not display nothing
display categories .. but not diplay products when put in category
Pls try logout and login again to see the effect. Thanks
btw, in your reply , you said it work : https://prnt.sc/u6xg1v
Can I migrate Gravity Forms Product Add-ons for woocommerce for product options?
it can work with plugin : “Product Add-ons for woocommerce” , for Gravity, i haven’t check, Thank you!
I have faced 403 error why this plugin give this error?? The plugin is work in admin penel but cant disply when i click on visit pos it give 403 Forbidden error
As I see you haven’t buy my plugin yet. Where you get that error ?
I am working on my client website he purchased your plugin today in morning.
suggest your client drop a support ticket on support.openswatch.com . i just serve my customers. Thank you!
Hi is it possible to separate order and cashier – because the physical store will have multiple people processing carts and only one taking cash or card for payment
we have multi register with register mode to do it, with register mode = “seller” , it just save cart, and process payment on register mode = “cashier”
perfect thank you
ok, np
Hello, I have a pre sale question: I tested this powerful pos but can I prevent my cashier to make discounts? Can you add an option to only admins can make it, or when the option is ON?
yes, we already have guide to disable custom discount https://support.openswatch.com/kb/faq.php?id=32 you can change the logic to allow for special register or special user only. but to change this, cashier/admin should logout and login again , can’t do 1 time on same device.
thanks
presale Q: is it possible to add to the receipt the amount paid by the customer and change to deliver to the customer? is it possible to send information to different kitchens?
you can print paid amount and return amount in to receipt without problem .
Some pre sale question,
1# using restaurant mode is it possible to open controls to people that are not in a table?
2# if restaurant is closed and people make order using website what happens?
3# is it possible to have products only in pos? Not on website? If yes, how it works?
4# how this outlets works?
5# is safe website selling for restaurant? I mean notifications always works? People have to be logged in on POS back to see notifications? If I have just changed cashier will the new one be notified?
6# about kitchen view… for example a multiple order made by website, first product is one, someone click, second is done… how is cashier notified when all order is ready to go?
7# orders pay on delivery can be added transaction (value and method)?
Could you please clarify me about these questions?
thank for interest to my plugin, this is my answers for your question #1. restaurant mode just control dish on table, not control people, dish can add by customer / cashier / waiter #2. online order not send to kitchen , online order just send to kitchen when it confirm by staff/ cashier . #3. we have guide for it already https://support.openswatch.com/kb/faq.php?id=34 #4. outlet is a physical shop location, register is cashier checkout door, each checkout door hold by a pc with a pos login. 1 brand can have multi store location ( outlet) #5. we made function, not made business, you can check the function available and collect them to use in your business with your own solution #6. kitchen view just display those order confirm / put via POS only, no way to direct from website without confirm #7. it is laybuy feature https://www.facebook.com/openposwoo/posts/1198785427126117
I have been asking to remove certain features and help me with refining the workflow. It has been 2 months now, and I am requesting on a weekly basis. Yet nothing has happened so far. Please, help me with this. I will give you money if this is too hard (even though my budget is low).
pls follow ticket , this is customize, i need research before provide the quote and advice, i can’t increase quote while i can’t make sure can do. Thank you!
Can we print the bill for customer of restaurant and can we see the report of income. Last thing can we add the expense.
we have z-report and other report type in admin/pos/report to display those informations. pls check our demo to get more details. Thank you!
hello, Pre purchase question: Can I integrat the plugin with website base purchase? My senarion of use: I want to lunch I website to sold my item + have a phisical store to hundel warrenty and return products situation. I want also to provide multiple vendor in my website and hund the returned product in my phisical store.And of corse hundel barcode to quiqely identify product.
- Are the plugin suitible ?
- Thanks you in advance for your reply and I appologies for my bad english and long question.
our plugin already work with website base order ( woocommerce ) as default https://prnt.sc/qhry5o . pls check our demo to get more details .Thank you!
This is not good and iam waiting from 4 days. Still I didn’t receive any response. Please support is very important and iam requesting that I will pay you extra for custom work. Please please help and don’t take it lite. If we request, then it is very important for us.
Pls let me know your ticket and follow the ticket. It is weekend! Thanks
847479.. I asked on 15th and now its been 8 days 
and now you are telling Weekend. Please help me this time. Iam very desperate
Here it is : #847479… I have requested you on 15th and now it is almost 8 days no reply. This is not what i expected and now you are telling weekend. Please i really request you, your product is super amazing but just support needs to be same as that. Please help me only this time and iam very desperate.
Pls follow ticket, custom work always in support ticket system. Not plugin feature default. Thanks
Hi
Is the latest version compatible with WordPress 5.5?
Yes, it is
Hi!
We use a Verifone P400 but with Moneris, is there a way we can process card using our card ready?
Also, is it fully working with the actual Woocommerce RestAPI so I can sync data into another plateform, do notes, payment details, customers information will come with the order via the API?
Thanks for your help!
Just forget to ask, can we make an order with partial payment?
Also, in the API do we get the transactions?
hi, thank for interest to my plugin , we just provide integrate Verifone P400 with stripe only. cause we have no api of Moneris, so, i have no idea about it . My pos make order same as normal woocommerce order, so, yo ucan use woocommerce restapi to get data as normal. with transaction, currently, we have no api to get it via rest. it can be done with a customize. Thank you!
Thanks for your reply.
ok, np 
Hi, Have you done any work on Epson’s ePOS-Print SDK? It allows printing from any device, without any pop up screen.
i haven’t that sdk, if sdk support webbase, we can take look to research. if you want, you can provide details via our support page support.openswatch.com to research first. tks
Pre-sales questions: 1) Is it compatible with multisite environment? I understand that for each site in the network a licence needs to be purchased. 2) We get a lot of online orders for take-away AND delivery. Can we see which online orders are for pickup and which ones are for delivery? 3) We make use of the Tyche Software Order Delivery Date and Time plugin. With this plugin customer who orders online food for takeaway and/or delivery can choose a date and time for pickup/delivery. Can the date and time also be seen in the POS? Or at least on the order print? 4) Is it possible to auto print online orders? 5) Is Mollie payment gateway supported? 6) Can the reports in POS be extended to see the reports from woocommerce? Daily income/weekly income/per product/per category? 7) Is it possible to “whitelabel” the POS? Or at least set a own logo at the top left?
Many thanks for your reply.
thank for interest to my plugin, this is my answers for your question. #1. it can work with multisite wordpress but with single brand , it mean 1 shop owner with multi location, not multi shop owner . #2. yes, in restaurant mode, we have takeaway or dinein feature . or you can add a custom field by our guide in order to choose when checkout #3. no, this need a customize to integrate. #4. no auto print online order, you can consider use some plugin like as google cloud print to auto print online order receipt #5. default is offline payment ( payment made / handle by cashier), with other payment gateway / service, it need a api to connect , this can be customize with price depend the api , not in plugin price #6. you can use woocomerce report default to see the report. we have 2 report: woocommerce report : report of all sale in system ( include online and POS) , POS report: report of sale made via POS only #7. we have feature change logo in admin setting. pls check our demo to get more details . Thank you!
Thanks for the reply, some other questions: 1) In our network we have several sites, when i purchase multiple licences, it should work independed for each site? just like every other plugin? 2) The Order delivery fate and time, how much would it cost to integrate and how long would it take? 3) Is the plugin compaitible with Woocommerce Product Add-ons? Thanks again!
this is my answers for your question #1, it like other plugin, cause currently, we have no full support multi site, cause in our plugin , it support multi outlet already , but no map with multi site. #2, it depend the requirement details after purchase #3. yes, it work with woocommerce product addon on field: input,select,radio,checkbox with integrate plugin provide for free. Tks
Will multi site be available?
it can work multi site but with single vendor only, it mean pos display product of all sites
pls how exchange work ??
pls drop support ticket on support.openswatch.com to get help . tks
why lay buy not work with split multi payment
yes, laybuy just work with single payment only , i will try research to implement in multi payment in future update. thank
Hi Sir Can u remove/delete Credit card details and type the amount by keyboard? and can pay 50% cash and 50% credit card and I need email to contact you
it is multiple payment mod in admin/pos/setting/payment mode
i main if the client want to pay 50% Cash and 50% Credit card can we do that and i want to remove credit card details feature and type the amount Manually (visa)
yes, you can use multi payment mode, with this mode , you can use more than one payment method
Anyway, I can buy and test the plugin. but if the full version not compatible with me can you refund the payment, please?
Yes, of course. All refund accept for any reason.
ok if the client paid 500$ on Cash Any the rest by credit card how i can do that and i want to remove (Card number) and write the amount for Credit Card manually same like cash
” Credit Card manually same like cash” => you can use chip and pin method for this . this is screenshot about multi payment https://prnt.sc/u1p8cm , check more at our demo with change setting payment mode and logout + login pos again to take effect. tks
I saw demo but it should to add one payment method per order and i need to add 2 payment method per order and credit i want to add it without credit card details , i mean tybe amount manually without visa details for example invoice is 100$ the client paid 50$ is cash and the rest of payment is credit card and in report will show the amount 50 cash and 50$ credit. No need to add visa details
Please advice. Thanks
you can create woocommerce payment plugin and active it on pos. all method work as offline payment ( manual enter amount) as default, no card details, amount only like as https://prnt.sc/u1p8cm
Can i make pos reports only for admin And print barcodes as CODE-128 And edit stock quantity from pos mode?
And iam using polylang for 2 languages products will show as 2 lang or 1 lang And if i need to export stock sheet by cost to know how much money i have in this branch can i do that?
The polylang not work with POS panel. It just effect with admin and website front page
Ok and reports i need report per stock and cost i mean how many stock i have in branch and how much this stock = money
Pls check our demo in admin/pos/report. They’re report type we support in plugin. Thanks
hi sir everything is ok but how i can 1- export report by stock / net sales 2- create user per branch (outlets) 3- how I can print barcodes by zebra printer what is size
with plugin price, you have those function as in our demo, if you want a customize follow your requirement, it should in customize service. Pls check our demo to get more details. Thank you!
i already checked it but i didn’t find report by stock / net sales and how i can print to zebra printers
our plugin use webprint as default, so, all printers work with webprint can work as default. Thank you!
ok what about report by stock and net sales and how i can hide reports from shop manager
ok sorry just i need report by stock / net sales and i need to hide reports from shop manager
you can use other plugin role to hide it from shop manager like as https://vi.wordpress.org/plugins/admin-menu-editor/ or request a support to do it . it simple , can done with a support after purchase. tks
Report stock / net sales
Report stock => admin/pos/stock overview , NET sale => admin/pos/report/sale report . tks
no, I mean how many stocks I have X net sales… for example 100 album stock X 1$ net sales = 100$
200 food stock X 2 $ net sales = 400$
so I have goods 500$ on my branch
inventory with stock * net sales
it can be in customize. tks
ok i need it please and i need to hide pos reports from shop manager please and i will buy it when you finish
and we can add Purchases section?
this is customize, not for all other customer, so, it not in plugin price. tks
ok how much it will cost
i have no idea right now, the details can be inside our support system after get more details request. Our plugin comment use our plugin feature like as demo only. our support system at : support.openswatch.com. Thank you!
Hello,
I need a feature which shows variable Outlets’s stock quantity in website when i’m viewing products. It would be even better if there is real synchronization with those products which are in different outlets in website too, not only in POS. There is product quantitys in site if i use woocommerce default store option but I need those other outlet/stock quantitys too. I know there isn’t those features yet but maybe you take these thoughts into account in some way. Hope you understand what I mean. My english is poor…
we provide a [op_product_warehouses] on product page / product content to display details of stock qty on each outlet . you can try it . if you need more help, pls create a support ticket on support.openswatch.com. Thank you!
It works very well with that shortcode. Thanks!
ok, tks
