Hello,

Dear Friend,

Checkout our default app:- https://play.google.com/store/apps/details?id=com.potenza.ciyashop_cloths

Check out client application here:- https://play.google.com/store/apps/details?id=com.Indiefur.petsupply&hl=en_IN

New Design is almost ready, We are working on the documentation part of the app. We have to update all the video’s and documentation so it is taking the time. We have given above client app with development build.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest.

1. We sell B2B. So the buying price is mrp – margin percentage. I want to show both mrp (a custom product variable) and the buying price => Currently it is not supported and needs customisation

2. We want to enforce logging in before adding to cart. This is an invite only model. SO we want to block the user and make sure he logs in before ‘adding to cart’ => This option is available for checkout process. When the user added product to cart and trying to checkout then it will ask for the login. We have other option where the user opens the app and then it will ask for the login. This option will help you to avoid this.

3. Mobile number verification (India – OTP) => we have Firebase OTP while registration.

4. Front end registration followed by a backend approval from wordpress admin => We didn’t get you on this.

5. We give credit to the customers. So can this custom info be shown as a separate custom screen (webview or native screen) in the app? In general, is it possible to show user level custom screens => Currently it is not supported and needs customisation

6. Whenever the user exceeds his credit limit (custom variable), he should be blocked from making a new order => Currently it is not supported and needs customisation

We request you to create a pre-purchase ticket on https://potezasupport.ticksy.com/ so we can assist you in an organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

we have observed that you have created the support ticket and we have requested details. Kindly provide requested details and let us be on the ticket it self.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Android New Design will be released very soon. If you have any other query then Please create a Support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest.

Currently, there is no wallet system. We will release soon if possible.

If you have any other query then Please create a Pre-purchase ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

New design development is completed and team is working on documentation and It will be release soon on codecanyon. Once it is released you can take it from codecanyon and update it from your side.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Dear friend,

Did you purchased the Product? We are not able to see “PURCHASED” tag against your user name. If you have purchased the product then kindly create support ticket on :- https://potezasupport.ticksy.com/ so we can assist you.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest.

We request you to create Pre-purchase ticket on- https://potezasupport.ticksy.com/ and share your requirements on the same. So we can analyse, and if it is acceptable, then we might consider in a future update.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Currently team is working on documentation and video’s so you can expect update very soon.

If you have any other query then Please create a support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest.

Ciyashop application work with any woo-commerce theme. Please check our client application with different theme here :- https://ciyashop.potenzaglobalsolutions.com/app/?activetab=client-apps

If you have any other query then Please create a support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

I tried to submit bit it ask for purchase code to register before submitting. Can you please let me know if you have theme for cosmetic store

Hello,

Please check our Ciyashop theme intro page here :- https://ciyashop.potenzaglobalsolutions.com/ with various possibilities.

To create the Pre-purchase ticket Kindly select the option of Pre-purchase questions and suggestions category.Please check here:- https://prnt.sc/u7u8bv Let us know if you are still facing issue.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Yes,You can create support ticket and we are happy to assist you.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

You mean you want us to handle to App update and submission? Please create support ticket on https://potezasupport.ticksy.com so we can assist you.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest.

1. Cancel option if the product is not delivered => User will be able to Cancel order for specific order status but you can customise the application as per your need.

2. Return option after product delivered 3. Reason for return 4. What do you want in return (Exchange or Refund) 5. Return policy within 10 days => This all points are currently not supported. You can customise as per your need.

6.Tracking => We have support of “Aftership” plugin support for the tracking of order. Please check documentation here :- https://docs.potenzaglobalsolutions.com/docs/ciya-shop-mobile-apps/#delivery-tracking

If you still have any query then please create pre-purchase ticket on :- https://potezasupport.ticksy.com/

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest

Is the Wordpress Geofencing Plugin powered by Firebase Cloud Messaging or what service? => We didn’t get your query. Can you please create pre-purchase ticket on https://potezasupport.ticksy.com/ with more details so we can assist you in organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

What I am asking is that what service deals with Geofencing?

Hello,

You can create Geo-fence from the admin panel and When user of the application enter in the geo-fence then user will receive push-notification.

Check video here:- https://www.youtube.com/watch?v=PLOS9R4szyA&list=PLplHaPmX0cKUsKcYd3oT1e9LhKdA7qHu2&index=4

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest but Currently this functionality is not available in the application.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Thanks for showing interest.

New Design will be release very soon. May be in Couple of weeks for Android. If you have any query kindly create pre-purchase ticket on:- https://potezasupport.ticksy.com/

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello,

Next update will be for New Design. For Android it will be released very soon but for iOS it will take some time to be released.

If you have any other query then Please create a support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Hello

Thanks for showing interest.

1. I have following Wordpress theme purchased from themeforest. Is this mobile application compatible with it: https://kuteshop.kute-themes.net/home-02/ => Yes, it will work with almost all woo-commerce theme available in the market. Please check our client application with different theme here:- https://ciyashop.potenzaglobalsolutions.com/app/?activetab=client-apps

2. I have installed multi vendor Dokan template. Is this mobile application compatible with multi vendor? => Yes, but vendor can manage their product and order from the website panel. Product uploaded by the vendor will be visible on the ciyashop application and user of the application can place order from the application.

If you have any other query then Please create a Pre-purchase ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

Can you tell me how to make your app multi language without WPML? this is my presale question. if the process will easy then i can buy.

Hello,

Please create Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can guide you in organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/

I have created a ticket. please answer me soon. i’m waiting for you

Hello

Thanks for showing interest.

Quote plugin is not supported but You can achieve your desired functionality by small customisation. Please check Following.

1] We have functionality of Catalog Mode. Where “Add to cart” and Checkout functionality will be disabled and not visible in the application. 2] You can do customisation and in Product details page you can add buttons for Contact us. Click on that button will make a call to particular phone number. Or Give option to chat with us.

Hope this will resolve your query.

If you have any other query then Please create a Pre-purchase ticket on https://potezasupport.ticksy.com so that we can guide you in a more organised way.

Thanks, Potenza Team https://www.potenzaglobalsolutions.com/