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Discussion on Openpos - WooCommerce Point Of Sale(POS)

Discussion on Openpos - WooCommerce Point Of Sale(POS)

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anhvnit supports this item

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2317 comments found.

And can you able to tell me whether these are possible?

1. Clock in and clock out employees 
2. Option to click the name of employee with what service 
3.Replace shipping tax (with employee names) ( I need current employee name somewhere but I prefer replace shipping tax button employee name and switching)
4.Put in custom amount for all categories ( Any way to keep an open product and with custom price )

Please help me with these, I have been stuck and if you think these are very hard we are ready to happily pay you extra for the work.

Regards, Vamsi

Pls drop a support ticket on support.openswatch.com to get help. Thanks

847479

Pls follow ticket. We aree checking on it. Thanks

We have no support via comment. Pls drop a support ticket on support.openswatch.com to get help. Thanks

I already dropped at your portal. My ticket ID : 847479

pls follow ticket. Thank you!

Can I connect this software with an EFD or ESD machine/printer?

our pos working on web browser , if your device support web browser , it can be work . Thank you!

hello your solution can be used for a pharmacy is that it can be used for several points of sale

Yes, you can use with multiple register

french language it is posible

yes, it easy translate , have french already https://support.openswatch.com/kb/faq.php?id=9

does is support woocommerce booking

i have no try it yet . so, i have no answers . Thank you!

Hello Support:

I have a question, for Z reports, Is possible to add into Z reports the transactions? For example, we bought the plugin and the Z report have the sales but in transactions inside POS if we put OUT or IN inside cashdrawer that relationship not appears in Z reports, Is possible to add it in that reports?

whe have openshift / close shift balance to display it . the balance will be cash transaction. tks

Sorry can you show me an example? We have no clue what is openshift

pls drop a support ticket on support.openswatch.com to get help. tks

Hello a presale question.

Openpos – WooCommerce Point Of Sale(POS) is translated to spanish?

yes, it can, you also translate by your self by follow this guide https://support.openswatch.com/kb/faq.php?id=9

I have few pre-sales questions:

1) Can it be integrated with the telephone system caller id, so that if a customer calls the second time for updating the order or, placing the new order, your system automatically pops out the information of the customer calling.

2) If there is a table booking in a restaurant, does it have any option to enter how many people would be sitting on that table and, can it be printed on the receipt too about number of person?

3) lets suppose a table is booked and the order is placed, now at the time of billing the customers decides that they will pay their individual bills, is their any option for that?

4) any possibility to print reports by filter from the pos itself? For example if their are three different payment methods like Cash, Card & Online. Now i want reports of sales for only Card and Online payments. Any option to select payment modes as multi-select and get the reports printed without downloading the excel?

thank for interest to my plugin , this is my answers for your question: #1. we are working on webbase, this have no api to get call id . #2. you can resolve by table name #3. we have no partial pay for a table. #4. we have no mutliple payment method report like yours

Hello, if I use restaurant mode, can people pay part of table and table will still open? And shows on bill that value previously paid?

Thank you.

yes, we have plan to dev this feature, it possible but not this time. tkss

Is it for next update? I d like to buy it but without this option we can’t use it properly. How long so you think for dev this feature? Could you let me know when completed please?!

Thanks

sorry, it can’t come with next update. Thank you!

Could you please update \pos\assets\i18n\pt.json with new english variables? To keep it translated without doing everything again!

Thank you

yes, pls send that file via our support ticket, we can update as base file translate. tks

Thanks for replying! My support is over! It is the default one! Portuguese is already translated by default but lacking variables from en.json. Could you help me with that thank you.

yes, you can send me via fb page : https://www.facebook.com/openposwoo/ tks

Hello brother, orders made by web using “pay on delivery” after we check order on Online Orders we can only do “Done” without adding a transaction…

Could you please solve this problem?

Thank you.

we have free plugin call pending payment, it use in this case, order made via pending payment , no trasnsaction , order state = Pending payment https://github.com/anhvnit/openpos-intergrate/tree/master/woocommerce-openpos-pending-payment . next time, pls ask via support system. tks

I am interested in using it in my restaurant, can the customer order from the table using the qrcode menu?

we have it with register mode = “customer” , lock table to ignore change table by customer, after order, it waiter/ cashier/kitchen know where order come ( table ) . tks

Hi, How are you! None of the credit card payment gateway I can use with OpenPOS. Could you integrate the “First Data Payeezy WooCommerce Extension” (First Data payment gateway) in your POS to accept credit card right at the store? Thanks!

we have support some credit card payment like stripe and authorize.net . with the payment plugin you said, it not integrate yet. General, have so much different between online website payment and offline pos payment, that is security . Online website payment, customer direct do a payment. Offline POS, the person made payment is CASHIER. So, when use online website payment , so serious if cashier can check and read your card information by typing. that is basic why we can’t use online website payment for POS. we often support customer with card reader integate , if their api complex, it can be inside customize service. If you want, you can contact us via support system. thank you!

Any 1-times QR Code Waiter Calling System for table/add-on function with POS system? QR Code for creating a new order/table by client, it will be invalid after order paid.

we have qrcode for order already , so, in your case, it simple make a new page to check that order number status. if still pending/processing return state “valid”, if it shipped, return state “invalid” .

First, I want to generate a QR code by my staff. Customer scan the QR code for responsive table and check order status before order food. How to proceed this function? Any other plugin for table QR code?

we have no this feature. if you need a customize, pls drop a support ticket on support.openswatch.com to get more discussion. thank you!

Hello, I have been asking for customization for over 3 weeks now but I haven’t gotten anything yet.

Currentyly the process of placing order (worklow) is very long. It takes me 11 steps to finish an order. For my use case, I simply want the following:

Step 1 – Sign in and view the dashboard (have ability re arrange or add/remove dashboard items) Step 2- Select Dine In or Take Away from Dashboard Step 3: After selection of dine in or Takeaway, the system goes to Categories view of items as default. From there the cashier inputs order items to the cart Step 4: The cashier then increases quantity in the cart and add notes in the cart Step 5: Cashier clicks Checkout, collects cash or card money from customer, and then receipt it printed.

That’s it.

Please reply on this matter

pls follow support ticket, i’ve got your ticket already. but i am busy with new update of openpos, this is more priority before start provide quote for you . Thank you!

Hi few days back I wanted to contact you I have some queries. If I have 3 outlets in a close area within 4km radious will I need separate licenses? How does it work in offline mode do I need to install local server environment wamp or xamp and have the WP+WC+your app? please guide.

1 license per end user, you can see more license term in codecanyon. For offline, if partial offline, mean you are working but suddenly, internet disconnect, you still continue checkout for customer without wait internet. This is auto feature. Full offline mean what thing you said, xampp + WordPress + woocomerce + openpos

Hello,

I am testing OpenPOS plugin and I like it. I have some questions regarding returns/refunds:

The z-Report composer shows the following data:

TOTAL SALES: 49,19

CASH

..........

SALES 69,19

REFUND 20,00

NET 89,19

the NET reads this payment.base_total_currency_formatted. Shouldn’t NET be equal 69,19 – 20,00 (- instead of +)? This refund is displayed in the z-Report of the POS frontend, but how it can be displayed in the default z-Report of the backend (admin) as well?

Is there something wrong with this?

Hello, actually I need this plugin on my online shop, but I’m not sure about the compatibility with German Market Plugin that I use. because German Market Plugin is our main plugin on my website.

regards

I haven’t that plugin, so, i don’t know how it is . If you want, you can contact via our support page support.openswatch.com to get help check before make final decided . Thank you!

Hi,

I would like to share with you some suggestions for improvement:
  1. Barcode Print: Filter by category and even by attribute would be great. One more suggestion, to take advantage of the built-in woo filter, what do you think about adding “barcode print” in the BULK Actions menu of the default products page?
  2. Reports: many shops have shifts start from one day and end at the next day (e.g: from 5PM to 2AM) which means 7 hrs from day 1 and 2 hrs from day 2. So, in order to get this data, the TIME needs to be specified in addition to the date. What do you think?
  3. Dashboard: Do you think you can take advantage of WooCommerce Charts (Analytics/Reports), as a library and style, to display OpenPOS data in the dashboard? (a kind of using existing powerful resources for your plugin)
  4. Opening Cash: in some cases, a cashier may receive X amount and fill Y in the POS, whether intentionally or by mistake. So, print out of Opening Cash receipt solves this trouble. What’s your thought about this?
Hope this helps make OpenPOS shines more!

thank for suggestion, i will note and try implement in future update. for #4. that is setting of cashdrawer with print event. you can follow some guide to do it , this can be a guide to do https://help.repairdesk.co/knowledgebase/articles/917424-how-to-setup-printer-to-open-cash-drawer-automatic tks

Thank you for your reply. For #4, it’s about the “Opening Cash”, it will be great if the system allows for “print” a receipt for the amount received by the cashier as an opening cash, so it’s a kind of a reference for business owner.

” it will be great if the system allows for “print” a receipt for the amount received by the cashier as an opening cash, so it’s a kind of a reference for business owner.” => yes, it already support by receipt composer . if you buy, you can have suggest to do it . tks

Hey, I would like to buy this app for a restaurant but is it support print mapping?

I need to print orders to different printers location at kitchen (ex: to sandwiches, juices and customer printers) after costumer pay.

we use kitchen screen with screen area to do it . this guide to help add more area in kitchen view : https://support.openswatch.com/kb/faq.php?id=24

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