2317 comments found.
Hi I have been providing services to Grocery stores in setting up online ordering and delivery service using WooCommerce now many of the businesses are already using POS. They kept asking me if we can provide them this feature. I am considering your POS. But I have many queries. Let me know what is the best way to contact you. Thanks
just contact me via support.openswatch.com and let me know your details. Thank you!
when I press the pay button on the pos is there a hook to call an external function? I would like to print a second receipt via an internal web service
when done payment, it increase a javascript event : CustomEvent(“openpos.order.complete”, { “detail”: {“data”: cart} });
base on it, you can handle and do follow your logic. tks
Hello, the saved cart dosen’t work, it lets sell more products than the stock if i dont refresh the page and i cant print tiket from the cellphone. is it possible the refund?
That cause you set no manager stock. You can refund anytime follow this guide https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Hi.. Can we connect Twilio or any other SMS gateway to this..? So that whenever we make a POS billing (with customer name added), SMS will be sent to them. Also, whenever the order status change, it will also get informed via SMS.
That is plugin twilio for woocomerce. My plugin can be work with that plugin cause it use same data from woocomerce. Thanks
I know twilio is an additional plugin.. but my query was, if I have twilio plugin installed and if I make any order in POS, will the customer get SMS..?
it maybe, i have no use that plugin, so , i can’t make sure, if you want make sure , you can send a request via my profile, i can provide a trial version to test it for sure before make final decided, btw, you can refund any times you want if you dislike my plugin . it is hard term of my plugin. Thank you!
hi i want to display cusotmer name n phone on the receipt, any shortcode, coz i tried all existing not working, can refer to : https://prnt.sc/ttjpfu also point balance didn’t show at the receipt
tq
Pls drop a support ticket on support.openswatch.com to get help. Thanks
Hello there,
Please can you let me know how can I enable the Split Payment (Multi Payment Method checkout). Sometimes my customers want to pay half cash and other half by card. So how can I do this and where i can find settings for this. I tried to follow the help doc and I can not make it work.
Thanks.
Admin/ pos/ setting/ POS layout setting/ payment mode : multiple payment, save. Go-to POS, logout and login again to take effect. And try again
Pre-sales query: Can the POS Agent add a product which is not in the Woocommerce invesntory on the go? I mean if there is a new product in the store which is not added to the WC inventory, can he add it to the bill while billing?
yes, you can add a custom product ( the product not exist in your store) follow this : https://prnt.sc/qvx85a . you also able run admin inside pos follow this vide with external plugin inside video description : https://youtu.be/jvE9zN4IZr4
ok. Does it mean that the POS agent will have Admin Privileges?
no, for admin panel , if the admin display follow agent user role.
Hi, when can we expect to have multiple coupon usage in single order?
This is high priority considering there is no business that just run one single promotion at a time and needed to split transactions because customer are taking two promotions. I understand that there is manual discount option but it is just not feasible when you have staff. Manual discount is just something waiting to get exploit. Automated discount is the only right way.
Pls create a support ticket on support system, I will check for your request. The multiple coupon already in queue to process. Thanks
I can’t get past the register selection page after login, it takes me back to login page
pls create a support ticket to get help. Thank you!
Hello. I have a question. It says “Barcode scanner” in the description. Does that mean I can scan on a barcode from a mobile device? From your demo, I don’t see any barcode scanner; I only see it on a setting page. Please let me know. Thanks
you can connect barcode device to your mobile with a bluetooth scanner. barcode scanner is AUTO detect and it is DEVICE , how to see on demo ? we just a software , not sell device 
Hi, I am just wondering if the stock manager can work within the POS system, rather than having to login to the Wordpress Dashboard? Example, new stock comes in, the shop worker scans all the products into stock via the till (POS) system. Is this possible?
no need login to admin, you can run admin under POS if you want follow this video : https://youtu.be/jvE9zN4IZr4 get plugin under video description
Hello, Which discount plugin do you intend to integrate?
The one from woocommerce by lucas stark or the one from codecanyon by rightpress?
Thank you
it will on independent plugin, other developer can base on it to make a integrate. tks
Can I send a note to customer via Email? after taking customer order
the option send email to customer auto display once your cart have customer information. https://prnt.sc/tqb62s
What about order notes like delivery time? Can i send it via email
this guide can help https://support.openswatch.com/kb/faq.php?id=26
Hello, I would like to know if I can put the address of the store on the invoice, can you help me please.
screenshot for more details:
http://prntscr.com/tq39iqclick load Sample to see details . tks
Thanks for your reply! I clicked load Sample, but no field appears with the address of the store.
I want to show is this: http://prntscr.com/tq90f2on the invoice can you help me please
Pls drop a support ticket on support.opwnswatch.com to get details support. Thanks
hi hi refer to this video: https://www.loom.com/share/8d9d86b6211f4c6596deea1f20eb553a
what is the refresh button for?
tq
refresh icon mean sync order , appear when order not sync to website , once synced , it auto hide . in case trouble / error sync ,it display allow manual sync
how come order will not sync? using same wordpress n woocommerce
yes, if your internet disconnect or some error with other plugin, order can’t sync. this case need resolve t he error on your website before manual sync
how to perform manual sync?
click on “refresh” icon
The Barcode scanner option does not automatically add a variable item to the product list in the POS, you still have to click on the variation required even though you’ve scanned it already, this is a two step process as opposed to one, how can you change this.
it not auto cause you have no add barcode for them, if you have new question, pls drop a support ticket on support.openswatch.com . tks
Please understand the barcode has been put in, and it is scanning. But because the product is a variable it should automatically go to the list but it does not I still get a pop up window to make the choice between the other variable items which all have there own unique barcode.
if you need more help , pls drop a support ticket on support.openswatch.com . thank you!
I have staff on a different role from administrator, and they cant see outlets, I need them to see there outlets inventory, I know they can use stock overview and select the outlet that way but the problem is that feature only allows them to tick box and update one product at a time, the other method if they had the outlets button they can select multiple products at a time then click the save button. Can you please fix this issue, need staff members to update products with out an admin account.
this is not issues, this is new feature you want, you can consider drop a support ticket on our support system , so , we will take note and try improve it in future update. Thank you!
not a new feature, your script is stopping other user roles from accessing the pos so what’s the point?
no, our plugin not do anything with wordpress role, cause we use manual assign staff. seem this plugin you are talking about https://wordpress.org/plugins/admin-menu-editor/
yes using something like that so why are you limiting the plugin to other roles.
if you need more help , pls drop a support ticket on support.openswatch.com . thank you!
hi, I read in your wordpress.org forum that 9 months ago you were working on a material management add on, specifically for restaurants and cafe. This is specially useful when we want to breakdown each product’s ingredients. Has this add on been created?
yes, it in develop https://prnt.sc/tof57l . thank you!
Hi there, we are planning to purchase your plugins , before that we have some pre sales query & will proceed further based on the clarity of this can we make an online stores along with the customers application & other application with this plugin for online delivery business! do you have any add on plugins to support this features else please let us know name of the most suitableWP plugins or applications in order to do the same we need some basis idea on this how to kick start so that we can proceed further we are looking forward for your help thanks & Regards . Iqadd.
all suitable plugin we list already in my plugin description. we build openpos base on default feature of woocommerce. with some addtion plugin help / integrate is extra resource free for customer , whole bought openpos plugin , you can check more at : https://github.com/anhvnit/openpos-intergrate , tks
Does this plugin use woocommerce to store order data?
If so, it might be compatible with the following plugins? Foodbook (Available on codecanyon too)
I’m planning to use that as a frontend online ordering, and openpos as a POS in the restaurant
or maybe this plugin have frontend ordering and user can create account from the frontend ?
thank for interest to my plugin, this is my answers for your question : #1- yes, my plugin use woocommerce to store order data. #2 – i don’t know that plugin , it maybe not compatible #3 – yes, we have register mode for customer / waiter beside cashier . you can check our plugin to get more details. Thank you!
So by default i can set “woocommerce shop” as a front end ? and the order will also appearing in POS ?
Do you have frontend store demo ?
no, we create new dashboard call POS for store staff, you can check at our demo , this is how to access POS panel https://prnt.sc/nwixqi
that’s not what I meant if this plugin uses woocommerce to store data, does the front page can be appearring like domain.com/shop? (Default woocommerce store)
or it will remove that woocommerce default store function ? because i’m visiting demo page and it showing “File not found.”
we have no remove anything, we create more dashboard use for store staff only. Tks
One more question.. is there any warehouse function ? For example we have warehouse A Cafe Z
We want to transfer stock from Warehouse A to Cafe Z
yes, we have warehouse function, we call outlet . in default ,we have adjust stock of warehouse via csv import only. if you want stock transfer , you can consider use our free plugin : https://github.com/anhvnit/openpos-intergrate/tree/master/woocommerce-openpos-stocktransfer
