2194 comments found.
Hey. I have tried paying for this using every mode of payment available on envato but i am not able to go through. Can you tel me whats an alternative? I really need this plugin as soon as possible and envato is not letting me pay. I have tried visa master card along with skrill, paypal etc but i am not able to go through with the payment. Is there any other way to pay?
Please create a support ticket on https://help.unitedover.com
I am using Unifonic gateway. I get this error {“success”: “false”, message InvalidA ppSid”, errorCode ER-01”, data]}
This is a response from gateway, you should contact them but you can also create a ticket on https://help.unitedover.com so we can take a look at this.
I did open a ticket. thanks for replay.
Can we turn off Verify Mobile Number at checkout page and let user create an account without verifying the mobile.
If any user uses phone number in signup form then there is no way to turn of the verification.
How can we make user-registration chose customer or vendor?
Yes you can add user-role field in your signup form or create different forms for both users https://help.unitedover.com/digits/kb/how-to-create-different-signup-forms-for-different-user-roles/
I cannot get it to work with itheme security installed. User can register with OTP but cannot login using OTP. Can you please help me on this?
Does not look like our issue if something else is blocking our feature. Request ypu to report it to that third party plugin developer.
Hi there, I have a website that offers free blog/podcast posts and content, and we offer a membership for access to various content that is optional.
The normal plugin license ($29) says this can only be used for a site where the user is not charged? If I want to charge people such as an optional membership, then I have to buy the extended license which is $99,999 …. ..... ....... ......... ........ .... ...... ........ .......... ........ .... I do not have $99,999 to spend on a plugin.
I am going to assume I cannot use this plugin on that site if I sell low cost memberships?
Hi there,
Please mail us on support@unitedover.com with your requirements.
this plugin can make auto sms notification for woocommerce order ?
Yes, all SMS notifications are automatic 
hi we are provider sms in iran such as melipayamak, ghasdak, max-sms, we want add our getway sms panel in digits plugin, web service sms is look like “max-sms” and we produc many learn video for digits in apatat. our website is farazsms.com and our web service is ook like “max-sms” that is in current Version, we can advertise your plugin in iran.in sms website in iran we have best alexa rank and highest user and we have be happy if you add our geway in digits plugin. website: https://farazsms.com/ digits plugin: https://farazsms.com/digits-wordpress-mobile-number-signup-and-login/ web service : https://farazsms.com/api
we develop one addon plugin fordigits : faraz sms club that save user phone number in sms panel https://wordpress.org/plugins/farazsms-club/
video: https://www.aparat.com/v/nHNWq https://www.aparat.com/v/ETIy3 https://www.aparat.com/v/CjqRQYou are providing our plugin illegally on your website https://farazsms.com/digits-wordpress-mobile-number-signup-and-login/ and we do not support such activities.
Hi,I have added this in my site www.zotezo.com and Posted a ticket in support but not getting any reply.Please check what is happening.Thanks
When did you post your ticket?
From last one month two times..from my tech@zotezo.com I’d…
Digit reducing my Google PAGESPEED score.. kindly look..
You created more than 20 tickets since february and almost all of your tickets were answered within 6 hours of creation including the last one you created and still you’re saying that acting like we are taking ages to reply to you. This is really strange behaviour and it really hurts us, I am not sure where are you getting faster support but sure, I’ll get this comment marked on your purchase code so that we are reminded that even though how much we try to provide faster support, there will be customers who will still feel unsatisfied. FYI even fortune 500 companies dont have 6hr support timeline.
Now talking about your issue I saw your website on google page speed , in these 4 points https://i.vgy.me/ZZB9za.jpg we only have one asset even that is from the gateway you are using Firebase and above all that its just taking 158 ms of the time out of 4.2second (btw a second has 1000ms). Now talking about that DOM element warning, those are the country codes element which are loaded with our form so if you want to reduce that then just whitelist the countries you want to use in this setting https://i.vgy.me/vGaCkN.jpg.
All of this has been explained to you in email tickets aswell but you either have no knowledge about this or you are just not trying to understand what we are explain and just comes back again and again saying that you are getting excessive DOM error.
We won’t be entertaining any further tickets or comments from you on this issue anymore, if you have any issue regarding this then contact some website developer and they’ll explain you what this DOM thing is.
The only thing we can see ours is DOM element and we gave an explanation for that already. I am sorry there is nothing we can do get this checked by your website developer
Hi, great plugin you made there, just a few things to check before purchase: I intend to use it for a woocommerce site. Customer can register with their mobile phone with OTP, can they also modify their number after registration? (With otp to verify also)
2: if we were to choose phone OTP for registration, can we also get user to verify their email as well?
1. Yes, that’s right. It can all be done. 2. Email verification is not something we handle at the moment but yes user can register with his email aswell.
Hey I have Woodmart Theme and I want my client can login with SMS verification , like facebook and instagram , whatsapp and all other services, is your plugin compatible with woodmart ? and do you have any video for learning?
Hi there,
Doesnt matter which theme you use, our plugin will work regardless. We do not have any video documentation but the plugin is really easy to setup and does not require one. If you still face any issue then just create a email ticket on https://help.unitedover.com and our team will help you out.
Does it support brandedsmspakistan dot com gateway, it is very popular sms provider in Pakistan, I( hope many people will be interested to buy the plugin if it support this gateway
Hi there,
We do not have dedicated integration with this gateway but that does not mean that you cannot use it. You can still use it with our custom gateway integration feature, if you are not sure how to set it up then just create a support ticket on https://help.unitedover.com so that our team can help you with this.
Hi, I’ve used the License 1 year back. Now that website is deleted and I want to use same license on another website. How can we change the domain registered for the website.
Please fill this form for domain change request https://help.unitedover.com/request-additional-site/
Done! how much time it will take?
Domain related tickets are already served in priority and generally get reply within minutes to some hours. If you still didn’t got any then please let me know your ticket number I’ll get it checked.
It’s done. Thanks
Not sure what does that mean, cannot say anything without any reference or details. Please create a support ticket on https://help.unitedover.com
i’m looking to use this plugin to send a verification sms to users after sign up, and i’m using a custom sms provider which they support REST, dose this plugin feet my needs?
Hi there, yes you can definitely setup your gateway provider via our custom gateway feature. If you face any issues while setting it up then create a technical support ticket on https://help.unitedover.com and our team will do it for you.
Hey I liked this plugin. I just wanted to know how can i add custom gateway. There is no documentation for that. Furthermore the firebase gateway doesn’t work well i guess. This can be easily seen by reading the comments where everyone is like complaining about the firebase issue. Also if the plugin doesn’t work well, do you have a refund policy like all other themes & plugins?
Hey. It’s taking forever for a reply. Is everything still active?
Haha, yes everything is still active, lol. There can’t be any documentation for custom gateway as it depends on your gateway’s api documentation. But if you face any issues while implementing custom gateway then create a technical support ticket on https://help.unitedover.com and our team will do it for you.
Who said firebase does not work well?? more than 75% of our customers use firebase without any issue!! What did you read in comments which made you think this!! Let me know, lets clear it out
Yes, we do have similar refund policy like others, if it does not work and we aren’t able to solve it then you get a full refund.
HI, Is there anyway we can disable the registration or signup on the whole? I just want a login only system for existing users. Kindly let me know. Thanks.
Yes you can. Just disable this feature https://i.vgy.me/nRjLhB.jpg
Hi! I want to auto-fill certain registration data into a gravity form field automatically. I can do it by giving user meta as default value. How to figure out the user meta for fields created using this plugin?
These are the meta we use
digits_phone: countrycode + mobileno; ex: +13214446666 digits_phone_no: only mobile, ex: 3214446666 digt_countrycode: only countrycode, ex: +1
I’m not worried about phone number as I’m using it as username. I have 2 custom fields – profession and zipcode. What is the meta for those fields?
If those were created by our forms then you can go to our settings, click on edit for that particular field and you’ll see the meta there.
can i use wpnotif like gateway?
You need to have a gateway to use WPNotif or you can even use your phone sms pack to send SMS.
Urgent help needed. First of all, this is a great plugin guys. I am currently using digits with Ultimate Membership Pro. When I activate custom field (phone) in Ultimate Membership Pro, I cannot create any user in Ultimate Membership Pro. It shows error that “Please enter a valid OTP”. Could you please help urgently?
Request you to create a support ticket on https://help.unitedover.com as only email team can handle such technical requests and share the ticket number here I’ll put it on priority.
ticket created.
Hi there,
For something like this I would request you to create a technical support ticket on https://help.unitedover.com
