383 comments found.
Hi, i’d like to know if the plugin sends to cybersource: “payer authentication enroller”, ” credit card authorization”, “Decision Manager” and “Credit card settlement”. I´d like to know if the plugin sends to cybersource at least these 8 MDDs: Logged user (1, 0), Date of transaction (DDMMYY), Recurring buyer (1, 0), Sale chanel, Buyer DNI, Seller ID, Service Code, Purchase Amount. And i’d like to know if it sends Device Finger Print to cybersource…
thank you for your response
this is secure acceptance integration?
the following features are already integrated Secure Acceptance
- payer authentication
- credit card authorization
- Decision Manager
- MDDs
- Device Finger Print
hi ryanplugins, yes is secure acceptance hosted checkuout… the “Credit card settlement” app is integrated too? is a requisite from CYbersource too…
yes
ok Ryan, so i will purchase the item… thank you very much
Hi Ryan, I would like to ask again before buying the plugin, if your plugin supports saving the credit card info via Payment Tokenization so that customer would not be entering again their card number when they buy?
Is the secure acceptance integration can be enable in the cybersource profile?
yes, that is Hosted checkout and Checkout API Profile, in secure acceptance if you want to WC saved cards feature you need two cybersource profile Hosted checkout and Checkout API Profile,
Thank you for replying. Will that be supported by 3DS process?
yes
Order Transaction completes but order remains payment pending and after a few hours order is cancelled.
please check you Cybersource Profile> Customer Response > Transaction Response page > hosted by = https://[replace-this-with-your-domain.com]/?wc-api=WC_API_Cybersource_SAWM and Custom Cancel response page > hosted by you = https://[replace-this-with-your-domain.com]/?wc-api=WC_API_Cybersource_SAWM so that WC order status will update by the postback URL.
Hi, i’d like to know if the gateway sends to cybersource: “payer authentication enroller”, ” credit card authorization”, “Decision Manager” and “Credit card settlement”. I´d like to know if the gateway sends to cybersource at least these 8 MDDs: Usuario Logueado (Si, No) – Logged user (Yes, No), Fecha de última compra – Date of transaction (DDMMYY), Comprador recurrente (Si, No) – Recurring buyer (Yes, No), Canal de Venta – Sale chanel, Número de documento Comprador – Buyer DNI, ID del servicio (empresa) – Service ID, Tipo de servicio (cable, luz, telefonía (abono o recarga), colegio privado, etc) – Service Code, Deuda a pagar – Purchase Amount And i’d like to know if it sends Device Finger Print to cybersource…
thank you for your response
This plugin support with Woo commerce new update (V4.2.2 – 2020-06-23) ?. Meanwhile, shall i update all the Woo commerce update in future? or each time have to esquire here ?
yes, that is supported WC 4.2.x
Thanks Mr.Ryan.
Hi,Now all the failed (Declined) transactions are instructed to the clients to contact the bank with transaction id, instead of that can you show the Gateway provided response code that can display a useful message, such as CVV mismatch or zipcode mismatch, its more intelligent message to the customer to help them successfully complete checkout.
Hi,
I will put that into improvement list.
Thanks
Thanks Mr.Ryan, and when will be the next update?
this week
So hopefully the gateway provided response code message will be expected in this week . right ? and thanks for your prompt support
please download the latest version in codecanyon
Hai , can you guide with “HOW TO UPDATE” document for this latest update(1.30.22)? Because, we are in production mode, so hope you understand the scenario and do the needful as soon as possible.
Hai,Mr.Ryan, can you assist with this this request?
please check your email, I’ve already sent the instructions.
Hi Ryan, I am planning to buy the plugin but I cannot find on your demo or documents how will I save the credit info via Payment Tokenization which a feature my website needed. Does it support saving the credit card info for later transaction?
what is your cybersource payment method integration ? Secure acceptance ?
Hi Ryan, they suggest to have it CyberSource Payer Authentication Using the Simple Order API or CyberSource Payer Authentication Using the SCMP API. This is also the service that the account supports Payment Mode: – API – 3D -Secure – Ignore AVS Checking
CYBS EBC Portal Functions: – Void and Refund – Authorization Reversal – Transaction Request Report
also payment tokenization
Simple Order API is not yet supported by the save card token, that ff functionalities will lineup for development.
Hi Team,
I have configure and tested the plugin at my site. But keep getting an error called
Transaction Error: ‘Transaction UUID Not Recognized!
May i know how to fix it? Looking forward to your reply.
Thanks Ng
Hi,
please use the latest plugin version 1.29.22, what is your cybersource profile > customer response > transaction url > hosted by you?
Thanks
Hi Ryan,
Thanks for your reply.
I am using the latest plugin. Currently i choosing Hosted By You, and insert URL from documentation http://[ my domain ]/?wc-api=WC_API_Cybersource_SAWMLooking forward to your reply.
Thanks Ng
please provide temporary wp-admin login send it here https://www.ryanplugins.com/contact/?envato_item_id=12199526 so that I can check your logs and your configuration.
tnx.
Hi Ryan,
I just drop my web wp access through above contact form.
Looking forward to your reply.
Thanks
Ng
Hi Ng,
pm sent. please check your email.
tnx.
Hi Ryan,
PM done!
Thanks
Check the email from ng@fple.com
I’ve already checked your WC Cybersource configuration. can you provide also cybersource test login I will check your profile setup there,
Thanks,
Hi Ryan,
Just drop you by email.
Thanks
Thanks, I will check later.
Hi Ng,
I’ve already checked your CyberSource profile and then I have just edit the URL in the customer response > transaction URL > hosted by you to https. there is one error in the checkout field : [customer_lastname]. do you want to enable it in your WC checkout?
Thanks Ryan
Hi Ryan,
Finally is working. So it the hosted by you link i put wrong?? Looking forward to your reply.
Thanks NG
Yes, that should be https.
Hi, could you please let me know if the plug-in is compatible with the recently release Woocommerce cart and checkout blocks?
https://woocommerce.wordpress.com/2020/05/27/available-for-testing-a-block-based-woocommerce-cart-and-checkout/Or is there any plan to add support for these blocks?
Thank you, Best regards
Hi, I just wanted to follow up as we will need this plug-in for our website and we are using the new cart / checkout blocks. Thank you
ok, I will test on it.
sorry not yet supported.
Thanks, I will wait then 
Hai we purchased this plugin (WooCommerce CyberSource Payment Gateway). So WooCommerce have an new update (V4.2.0), so can you confirm your plugin is compatible with new woo commerce? shall i updated the woocommerce or not ?
yes. WC 4.2.0 is supported.
Thanks mr.ryan
Happy to help 
Is this 3D secure support, I cannot find it in the plugin documentation on your website on how to enable it?
yes, 3D secure is supported. I will help you on how to enable your 3D secure.
Do I need to modify any codes
no need. what is your Cybersource integration is that Secure Acceptance?
Yeah Secure acceptance, In the profile setting in cybersource account it had an option to select. Is that where we need to setup or is there any additional setup for 3ds
Can you please tell me, I need a solution asap so I can buy the plugin
I want to use credit/debit card payment method with Blom Bank account country is Lebanon. Is this module support it?
if your bank partner by cybersource that will work, please verify also into cybersource support and into your bank.
I tried few times but payment has been declined. I used WM PROFILE ID,WM ACCESS KEY, WM SECRET KEY
what is your environment sandbox or production? please check you cybersource response log why is the decision manager is giving a declined results. please email me here https://codecanyon.net/item/woocommerce-cybersource-payment-gateway/12199526/support
Thanks
sandbox Decision : Declined
please provide temporary wp-admin login so that I can check the logs and configuration. please send the login credentials here https://codecanyon.net/item/woocommerce-cybersource-payment-gateway/12199526/support
Thanks
Hai, I have been using this solution for while and recently im receiving a warning on order details page with wp dashboard as follows
Notice: Undefined index: pcode in /home/XXXXX/public_html/wp-content/plugins/wc-cybersource-secure-acceptance-1.20.16/wc-cybersource-secure-acceptance.php on line 178
Can you guide me to solve this ? Thank you Regards
please use 1.29.22 version
btw please renew your item support. Thanks
Hi there, wanted to find out if your plugin will support Cybersource provided by HNB in Sri Lanka
yes, Cybersource hosted checkout and Checkout API Integration are supported.
Thx for your response. We are looking to utilize the tokenization feature (BIN block facility) and in this case we would need multiple payment gateways as we provide different discounts for difference BIN numbers. example : IPG 1 – BIns 111111,222222 with discount of 10% and IPG 2 – Bins to include 333333,444444 with discount of 15%. Therefore my questions is if we purchase your plugin could you provide us 10 duplicate plugins so we can install it separately and offer discounts based on the IPG on the same site.
In addition to the above, would you have a demo site we can use to see if your plugins meets our requirement. Would be a great help for us. Thanks
discounts for difference BIN numbers is not supported by my plugin, please contact cybersource support on this service. btw. the license of the plugin is per domain.
Thanks
I mean we use another plugin for the discount. From that plugin, the discounts are given based on the IPG, hence the reason to have duplicate IPG plugins. Therefore will you be able to provide us duplicates of CyberSource Payment Gateway plugin if we make the purchase.
I configured the profile and integrated with “Secure Acceptance Web/Mobile & Silent Order POST” Method. But I received this response message with reason code : 150 in the merchant dashboard. And transaction get failed.
please use the current version 1.29.22 and make sure your CyberSource 2 profiles are promoted and the security keys of WM and SOP are correct. BTW. Secure Acceptance Web/Mobile & Silent Order POST need Secure Storage Service is enabled in your merchant account. if you don’t want to enable the storage service please use Secure Acceptance Web/Mobile (Hosted checkout)
Hi there Ryan, Cybersource is asking for a masked cvv, how to enable it?
hi,
what is you cybersource integration WM (Hosted), SOP (Checkout API) or SOAP? btw. please renew also your codecanyon Item support.
Thanks
SOP
you mean masked cvv in the request logs?
no, in the checkout form
please send a screenshot so that I can implement it.
Thanks
ok, noted. I will include that in the next release version.
We purchased this license on january 2020. Plugin is working nicely. but, from cybersource requested below changes to continue a gateway. 1. please amend the Sensitive wordings like “Not Sufficient Funds” displayed to cardholder to avoid potential privacy/security issues, you could use the words like “Transaction rejected, please contact your bank … (Reference Number: xxxxxxxxxxx)” we suggested on connectivity test plan 2. it is strongly suggested to display unique reference number like transaction_id to cardholder, in case there will be transaction query. first line support on transaction query might not be provided by us if no reference number was provided to locate the transactions in gateway. Can you please provide details to solve this problem?
Can I get a push-up gate?
I’m sorry, what do you mean?
Hi Can i try this plugin before i purchased. is this support HNB bank cybersource gateway
that is supported. what cybersource api integration that you want to implement? if WM( Hosted checkout) or SOP (Checkout API) that is already integrated in the plugin.
its checkout api. Hosted checkout not support with this theme. if i purchased and not able to make it work do you have refund policy
first requirement of your theme that should be woocommerce ready so that this plugin will works.