35 comments found.
Hi, pre-sale query… Is this compatible with Oxygen Builder? I’ve tried a few filer plugins that have not—even bought one that I cannot get a refund on. If it is, I’m buying. Also, if I have product height, width etc, can I add those as a slider with min/max values? Thanks
Hello paulzz,
Thank you for contacting us regarding your question.
I’m afraid that compatibility with this plugin hasn’t been tested before.
You can check if they will work on our demo site http://demo.woobewoo.com/
Or by installing a free version of our filter from wordpress.org
If they are not compatible, please contact our internal support team: https://woobewoo.com/contact-us/
We will try our best to resolve the issue.
hello, with the function “Autoscroll to products after filtering” function when I mark some options and click filter the plugin scrolls to the products which is great but then it is hard to scroll back to filter panel again. I have an impression as if the plugin holds for few secondsthe view and then releases it and it is possible to move. This also happens on your demo page with Astra theme. Can you help?
Hello effa54,
Of course, we will help.
Please contact our internal support team. https://woobewoo.com/contact-us/
Hello, how I can insert a toggle (+) for hide or show the content of filter?
Hello,
Please contact our internal support team. https://woobewoo.com/contact-us/Hello,
I have a problem/question about Product categories filtering.
Let’s assume I have a product category tree like:
> woman
>> shoes
>> clothes
> man
>> shoes
>> clothes
I set the category filter. And when I go straight from menu to the subcategory like >Woman>shoes – the filter shows me all product categories that I have on my store including e.g. >Man>clothes.
Why? There are no any man’s clothes in Woman’s shoes category…
Am I doing something wrong?
The filter should notice that I am already in a subcategory and in this case it should just hide, shouldn’t it?
Regards, Dominik
Hello Dominik,
Please contact our internal support team regarding this issue: https://woobewoo.com/contact-us/ It is advisable to provide a link to the filter page. So far, I can only assume that this is due to the fact that the filter on the category page is not tied to it.
Also I can add images insted of checkboxes to here right in pro version? https://jmk.haidak.ee/jetid/
Hello PriitCool.
Please contact our internal support team. We need more information to find the cause of this failure: https://woobewoo.com/contact-us/You can display category icons, but not instead of checkboxes, but next to them. If this is not enough, describe what exactly you need in maximum detail, in your appeal to the internal support team, we will add this for you.
Hi, I want to buy your plugin I tried the free version and I have one question for you !!! Can your plugin somehow has the filters close by default and when I press the button then open my filters ??? Thank you I am waiting for you answer !!!
Hi lefkatsaros,
https://prnt.sc/t4zoyi – Yes, filters can be collapsed under the heading. To do this, select “Yes, show as close” in “Show title label” option.This can be set separately for mobile and desktop modes.
Read more here: https://woobewoo.com/documentation/author-filter-optionswpf/
yes I saw that and it is very helpful but I am looking for having close all the filters section by default so when I am pressing “Filters” then open all the filters
Please contact our internal support team: https://woobewoo.com/contact-us/ I think after discussing the details, we can add such an opportunity for you.
I’m having trouble trying to activate a license.
Error: “Really small warning”
“ClosecURL error 28: Connection timed out after 10003 milliseconds”
Hello Angelonen, The problem connected with your server configuration. As far as I understand, you have already contacted our internal support team? Then I propose to continue communication using the ticket system. We will solve this problem as soon as we receive the requested information from you.
I have had no response from the support so far!
I contacted the server team and got the following answer:
“I have increased maximum execution time also checked with the PHP version, it is set correctly. It appears to be an issue with the plugin. Please contact your plugin provider.”
I need a solution for this problem I’m having with regard to the activation of the plugin.
Hello,
I can see ticket from marcelo.mcpd@*. Is this your appeal? W send you a few messages, but have not received a single answer, please check your mail and the spam folder. If not yours, please contact us through the feedback form: https://woobewoo.com/contact-us/
Similar problems are usually associated with server security settings and the curl module.
Please find a letter from us and contact via the ticket system.
Hello, I just received Natalie’s email and replied with the access data as requested.
Автор добрый день. Плагин включает в себя русский язык или его нужно переводить? Ещё хотим узнать, мы можем для разных категорий выводить свои фильтры, чтобы лишние фильтры не отображались? Спасибо.
Good evening Vladimir.
Please specify what exactly do you want to translate? Almost all the elements that appear on the page can be given custom text in any language: https://prnt.sc/sl8v26
The plugin control panel currently does not have a translation into Russian.
Non-relevant sections and items of filters are automatically cut off on category pages to which they do not belong. They are also cut off according to the filtering results.
Does the plugin have an article search function? I understand correctly we can assign our own filters for a certain product category and only they will be displayed if a person enters this category?
Hello,
“article search function” – We have “Search by text” feature https://prnt.sc/slug8c.
On the product category page, the filter displays those filters for which there are products in this category.
Good afternoon. I bought your plugin, but it does not work well, if I click in the filter, let’s say choose 5L, then after automatic filtering, the products disappear photos. And I do not understand why when you select in the filter, let’s say some attribute for example 5L, then after automatic filtering, products do not appear in just one category and it disappears photo of this category.
Hello Vladimir, Thanks for your purchase. It seems that you have a conflict with the design theme or some other plugin. As far as I see, you have already contacted our support team, our specialists will help you solve this problem.
Hi, Pre-sales question, is it possible to have your filtering options at the top of a products page as you can see https://prnt.sc/sjgkh2 It is a wordpress site with dropdown filtering options above the product list?
Thanks, Andrew
Hello andrewbcs, Yes it is possible, please read the tutorial at this link: https://woobewoo.com/documentation/how-to-create-horizontal-product-filter/
Hi, please I want you to take a look at the kind of filter in the site below. I want to know If I can achieve that with this plugin please.
Enter Post code- NR5 8NX to www.deliveroo.co.uk, it will display range of stores around you under the different categories. Please see the side bar/widget filters.
Can I achieve this please?
Hello isolaj02,
As far as I understand, there is a sorting section, three sections with attributes and one section with categories. Plus, the list of selected filters at the top: https://prnt.sc/sjiirp
We also have a product counter:https://woobewoo.com/documentation/show-count-option/
Yes, all this can be done using our plugin, but there are slight differences, for example, the sorting section is displayed as a dropdown menu: https://prnt.sc/sjikkd A list of selected filters is displayed above the filter itself, not over the products.
You can also test the filter on our demo site: http://demo.woobewoo.com/
Okay i am very happy to get this positive response. I will buy as soon as possible. But please is the plugin compatible with Dokan? or what multivendor plugin can you recommend please
Hello. I bought, but does nor work the activate. Download the purchase code, I know my user name. Please help
Hello klimagyorsan,
As far as I understand, you have already turned to our support and we have resolved this issue?
hi, I bought it here but the license is not working…
Hello agustipo,
As I understand it, you have already contacted our internal support team, we will add this feature in one of the future updates.
is it WPML compatitable and works for more than 1 language?
Hello, we have not yet received WPML compatibility complaints. But if you have problems with it, we will gladly help you solve them.
Great Work, Congratulations GLWS 
