45 comments found.
Hi, Just reading about the Learndash issue posted 4 months ago. Are you still supporting this plugin as it seems from the last update date (Sep) till now you have not been active on it. Shame as I am sure it would generate many more sales especially from course creators.
Hi mimmt,
Thank you for your interest in Elfsight PDF Embed!
To the best of our knowledge, the Learndash conflict has been fixed.
The plugin is still supported and developed. We don’t release new updates too often, as we prefer offering new features in batches instead of one by one.
However, we’ll forward your feedback to our development team, and they will be happy to rethink their practices.
Regards,
Elfsight
Hello,
I want to create PDF certificates for WP users (names, last names, company name etc). Is it be possible to do this with your plugin?
Thank you very much! Regards
Hello seebrazil,
Thank you for your interest in Elfsight PDF Embed!
Unfortunately, our plugin doesn’t let you create PDF files, it only allows you to display them on your website. We apologize for the inconvenience, and hope that you’ll find the solution you’re looking for.
Regards,
Elfsight
Hi there, I found some serious issues with your plugin. See https://tinyurl.com/y6d5cgrp In addition to that the pdf takes 4 to 6 seconds to load (pdf is only 5 pages) and sometimes it doesn’t load at all https://tinyurl.com/y4e8sw6c I wish to get a refund on this.
Hi xtremewebsites, Thank you for using Elfsight PDF Viewer!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please, start a conversation in our Support Center at https://codecanyon.elfsight.com/contact and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
Regards,
Elfsight
Hi there, there were too many issues for us to try to fix as shown on the screenshots. We already got another plugin which works fine. Please provide a refund or credit. Thank you.
Hi xtremewebsites, Thank you for getting back to us!
We’re very sorry that you’ve had such a hard time with our plugin. Please, start a conversation in our Support Center at https://codecanyon.elfsight.com/contact and we’ll be happy to discuss the options.
Regards,
Elfsight
I already opened a ticket and did not hear anything! I need a refund
Hi xtremewebsites,
Thank you for getting back to us!
We’ve just checked, and unfortunately, we don’t see any messages from you. We’re very sorry about this delay.
Please, resend your message at https://codecanyon.elfsight.com/contact and we’ll be happy to discuss the situation with you.
Regards,
Elfsight
I just sent it again, here is the screenshot before submit https://tinyurl.com/y62lv85v
Dear Roberto,
Please, accept our apologies for this taking so much time.
We have checked, and the only conversation we have with you in our HelpCenter dates back to April – https://monosnap.com/file/x5hrPt07y235nC7RNDu5chNXhWGXaM, there haven’t been any new ones since.
If starting a conversation doesn’t work for you for some reason, could you please message us from this page https://codecanyon.net/user/elfsight?
Thank you so much for your time!
Regards,
Elfsight
I just did it the 3rd time on the link you sent. I am sending you the same info as I put here. Stop wasting my time and provide a refund!!
Hello Roberto,
Thank you for getting back to us!
We have finally received your message, and we’ve sent you instructions on how to proceed.
Thank you so much for your time.
Regards,
Elfsight
Hi, I would be really interested in this plugin if I can achieve the following 1. Create a download PDF button in my post type admin column in the backend 2. Create and customise my own template and inject meta fields from my posts
I would like to easily go to the back-end and next to each post I share a button that allows me (only the admin ) to download a pdf version of a template I designed and have some of my post data injected inside it.
Thank you
Hi Timmy17,
Thank you for your interest in Elfsight PDF Embed!
Unfortunately, our plugin doesn’t support the functionality you need. We apologize for the inconvenience, and hope you’ll find the solution you’re looking for.
Regards,
Elfsight
There are display issues with learndash can not preview pdf unless the screen is reduced. I opened a support card – I’d love to help
Hello wercrm,
Thank you for using Elfsight PDF Embed!
We’re very sorry that this issue has come up for you. Our Support Team are already at work on your request, and they’ll get back to you in the conversation you’ve started shortly.
Thank you for your time.
Regards,
Elfsight
hi, is it possible edit pdf online and send to specif email after?
Hi lucalongobardidesigner,
Thank you for your interest in Elfsight PDF Embed!
Unfortunately, your use-case is not doable with our plugin. We apologize for the inconvenience, and hope you’ll find the solution you’re looking for.
Regards,
Elfsight
Hi there, pre-sale question, someone asked a question that might answer this, but I wanted to confirm. I have PDFs with bookmarks built-in to jump to different pages, would your PDF support this? Thank you!
Hi wildcatdigital,
Thank you for your interest in Elfsight PDF Embed!
Unfortunately, your use-case is not doable with our plugin. We apologize for the inconvenience and hope you’ll find the solution you’re looking for!
Regards,
Elfsight
hello, I need my client to be able to insert pdfs by accessing your plugin page without using and seeing the administrative menu. it’s possible?
Hello Root5,
Thank you for using Elfsight PDF Embed!
Unfortunately, your case is not doable with our plugin, as the option of uploading new PDFs is only available from the site’s backend. We’re very sorry for the inconvenience!
Regards,
Elfsight
Hi, The short code doesn’t load the PDF embed on elementor popup, any ideas why?
Hi emreozpalamutcu,
Thank you for using Elfsight PDF Embed!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please, start a conversation in our Support Center at https://codecanyon.elfsight.com/contact and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
Regards,
Elfsight
1) – Can interactive PDF forms be uploaded with this plugin.
2) – Can the forms be filled out online and then printed / downloaded with info that was typed into it ?
Hello turner2f,
Unfortuately, these options are not supported yet. Please, accept our apologies for the inconvenience!
This functionality will make a great addition to the plugin, and we realize how many people would love to have it!
We’ve introduced a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com
The most wanted features will get implemented first, so you’re very welcome to submit your feature request and to vote for any other feature you like.
Thank you for helping us grow our plugin!
Regards,
Elfsight
pre-purchase question: has this viewer the responsive option to show a single page on mobile and two pages view on desktop?
Hello studiono,
Thank you for your interest in Elfsight PDF viewer!
Unfortunately, this option is not supported in our plugin. Please, accept our apologies for the inconvenience.
Regards,
Elfsight
Hi do you have a way to disallow the “copy” right click on pdf?
Hi DavidFoxVe,
Thank you for choosing Elfsight PDF Embed!
Unfortunately, this is not doable, as this behavior is also browser-related. Wer’e very sorry for the inconvenience!
Regards,
Elfsight
Hi guys, can this plugin disallow download of pdf?
Hi DavidFoxVe,
Thank you for choosing Elfsight PDF Embed!
Unfortunately, download deactivation cannot be implemented in the plugin, because this behavior is regulated on the side of the browser.Please, accept our apologies for the inconvenience!
Regards,
Elfsight
Hello sir Is there any chance to let users upload their documents from the front. Thanks
Hello pityhana,
Thank you for your interest in Elfsight PDF Embed!
Unfortunately, this is not doable with the way our plugin works. We apologize for the inconvenience, and hope you’ll find the solution you’re looking for.
Regards,
Elfsight
Hi, how can I remove the gray background? I can not find the solution! Would you please help quickly, it is a customer project!
https://drive.google.com/file/d/1hPiCySl35oPaGLxuwCeGFs6yQedUn_w-/view?usp=sharing https://drive.google.com/file/d/1oZrP9ufJKC3cU_BrV9Il49pOvx39EHkc/view?usp=sharingThis does not work …
.ndfHFb-c4YZDc.ndfHFb-c4YZDc-e1YmVc .ndfHFb-c4YZDc-bnBfGc { background-color: #ffffff; opacity: 1; }
Hi tjg,
Thank you for using Elfsight PDF Embed!
Unfortunately, the grey background comes from Google Docs, and we can’t change it in any way. Please, accept our apologies for the inconvenience!
Regards,
Elfsight
can i have more than one per page ? Seems it’s not displaying properly in the avada theme when using more than one pdf file per page
Hello iwsayers,
Thank you for your interest in Elfsight PDF Embed!
You should be able to add as many widgets as you need to one page. If this is not working for you, we’ll be delighted to take a look into the issue. Please, start a conversation in our Support Center at https://elfsight.ticksy.com/ and send us the direct link to the page with the plugin.
Regards,
Elfsight
Hi there
Just wondering if your plugin would allow to display a PDF form and allow the user to fill that in and save?
Hi geraldjim,
Thank you for your interest in Elfsight PDF Embed!
With the way our plugin works, all the changes to it can be made only in the admin panel, so unfortunately, the plugin won’t work for your case. We apologize for the inconvenience and hope that you’ll find the solution you’re looking for.
Regards,
Elfsight
Hello, great plugin! just one quick question, I’m embedding a long document and need the table of contents links to work, is there a way to enable those links? they are already in the PDF but they are not working on the embedded view
Hello hugopineda,
Thank you for using Elfsight PDF Embed!
Unfortunately, the viewer we use in our plugin doesn’t have a setting to allow the display of links as links. Please, accept our apologies for the inconvenience!
We’ll make sure to try and come up with a solution for this in a future update.
Regards,
Elfsight
Hi, few days nobody is answered on helpdesk, so i am sending my question here:
1. can i have variable columns for icons in Layout Grid? (looks like there is only four)
2. Can i align the icons in centre?
3. Can i align icon and text under?
4. How can i set open link in new window (from Grid)?
Thanks for help.
HI Lubomir,
Thank you for using Elfsight PDF Embed!
We’re very sorry that you haven’t received our answer in the conversation you’ve started in our helpdesk. We have replied to you yesterday, probably, the response ended up in your Spam folder. Apologies about that.
As for the questions, here goes:
1. Our plugin is auto responsive, which means that it calculates its size automatically, according to the size of the container you’ve placed it in. We recommend to set the width of the plugin to auto in the settings, for the best result.
2-3. Would it be an option for you to send us the link to your website in the conversation you’ve started? We have a solution for you, but we need to check a couple of things first.
4. This is exactly how our plugin works by design. Could you please explain the behavior you need, and specify what you see on your side?
Looking forward to your reply!
Hi, you reply 4 hours before this post, so not yestrday, but today, it is fiwe days ago from my question. 1. I have to set auto, but styl have three columns and i neet to have five. Will be great if you add this option for future plugin update. 2-3. Great, but i think i am not the only one who will need this option. 4. I will create demo page and send URL.
If you do some more options for design and align, i thing you can charge more than 10 bucs, you have great plugin.
Thanks for reply.
Hi Lubomir,
Thank you for your great feedback!
By all means, please, send us the link to the page with the plugin, and we’ll check your website. After that we’ll be able to advise you better 
Regards,
Elfsight
Hello, We got your puggin from Envato Element marketplace, but there is no license code supplied. How can we register the product? Many thanks,
Hello, where can we find product support / documentation? We have setup your pluggin, but the PDF are not showing (no visualization in the preview window). We are unable to fix the issue at our end, and there is no online support material. How can we get help for this? Many thanks,
Hello spicemanch,
Thank you for choosing Elfsight PDF Embed!
Unfortunately, the activation code is not provided for items downloaded from Envato Elements. The activation code is basically the purchase code you get when you purchase a license on CodeCanyon, so to get one you need to purchase a regular license. Activation is only required to give you access to automated updates and support, but it doesn’t affect the functionality in any way. So you’re very welcome to use the plugin without activating it.
As for the issue, unfortunately, support as such is not provided for Envato Elements, as well, support is provided only for regular user licenses. However, we’ll be happy to check your widget and help you find out what the issue’s about. Would it be an option for you to message us via the profile message functionality at https://codecanyon.net/user/elfsight?
Regards,
Elfsight
Thank you very much for your professional response and explanation. We were not aware about the absence of support with Envato Elements but appreciate your understanding and efforts. Wishing you and your products lots of success, as they are very professionally developed and user friendly.
Hello spicemanch,
Thank you for your kindness and appreciation!
As we have stated above, we’ll still be happy to check your widget and advise you the best we can.
Regards,
Elfsight
