92 comments found.
Hi,
Is there a way to use your plugin on a multilanguage webpage? My client purchased your plugin we filled out the text for emails and messages in General settings. I use Polylang but I cant find the text in String translation either.
Hi,
We have all set for translations in our module, so you can translate our plugin, our other customers are translating these by using WPML string translations so it should be translatable using polylang as well, you can contact with polylang support and get assistance as well.
Hello,
I’m having an issue with this plugin. It was working for a brief time, but now when users register they automatically become registered. Can you help me to get the approval function working again?
Thanks in advance for any help you can offer.
Hi,
Apologies for the issue, there should be something changed in the setting of module because its not possible that module works for sometime and then stop working.
Kindly contact us on our support “support@addifypro.com” our support team will assist you.
Sent an email a few days ago with a login to my site. Hoping you can help with this.
Hi,
Can you please share your email address so we can trace the request?
Thank you.
Were you able to find my email?
Hi,
The team has already to your email. Please check your spam/junk folder if its not in your inbox.
Thank you !
Thanks, Just replied.
Hi,
We bought this plugin and we are starting to think honestly that it was a mistake, thought time will tell. We have Woocommerce upgraded to last version.
We have some questions about it.
We have 2 roles in woocommerce (personal and wholesale). Personal user role is set as default and wholesale as pending approval.
1 – In registration, whatever role we choose, it always registers as the default user role (Personal) even thought we select wholesale. The wholesale e-mails are fired so your plugin acknoledges that we selected wholesale role, but it’s registering as personal.
2 – The admin receives 3 e-mails when a wholesale customer registers… THREE! almost all the same and some with missing info. We need to address this issue.
3 – It is not clear of what a pending account can or cannot do. The wholesale customer as pending can login into the site without any problem. The perfect situation would be that it would not be allowed to login until it’s approved.
Hope to hear soon from you.
thank you.
Hi,
Please find our replies below,
1- The extension does not have to do anything with assigning user roles. Can you please let us what plugin you are using to assign user roles?
2 – It just sends out 1 email when the account is created with pending approval and one email is sent when it is approved. You would need to customize the email content as per your requirements.
3 – Yes, this plugin restricts the user from login, can you please contact the support team here for more details and share some info so can see what is the issue and handle it accordingly?
https://codecanyon.net/item/wordpress-woocommerce-approve-new-user-registration-plugin/22708256/supportThank you and stay safe!
Removed comment
Hello,
presale question:
I need to be able approving/denying newly created user accounts on the website. Without woocommerce, just for a WordPress based blog. Is that possible with this plugin?
Thanks in advance!
Hi,
What plugin or form you will use for the signup?
a default one from WordPress
It should work than.
Thank you!
Custom Message after user registration is not displayed . I have also purchased your Addon from Woocommerce too ….Once the customer click register button , Need to show the message in screen that registration is submitted for approval check website https://japecomm.in
Hi,
Apologies for the issue, please open a ticket on WooCommerce or contact us on our support email “support@addifypro.com”, our support team will assist you about the issue.
Hello, along with the user registration plugin that you offer, what exactly does this plugin do? My requirement is that the site owner receives a notification every-time someone registers on the site, and they want the ability to approve or reject the user right from their email (to have a link in the email right away). My clients are older people and they don’t want to go search in the backend.
Hi,
Email link approval is not available in the current version, we are working on it, but if you purchase our plugin and needs it then we will add it for you.
how to turn off email sending when updating users. We just moved servers and all User Status/Role Request/Status/Role Status columns are blank. I would like to bulk edit, but when i do emails get sent off.
Please ignore, we worked out a solution ourselves.
The custom message people see after creating an account are gone. All i get now is ERROR:. It’s in a div woocommerce-error message-wrapper. How can i get the messages back?
Hi,
Kindly check in our module settings, i think the message in the setting got deleted, please write message there.
It’s a conflict with WooCommerce Registration Fields Plugin – Custom Signup Fields. Since they added they’re own approve customer section to their plugins
Hi,
For third party plugin conflicts kindly contact us on our support email “support@addifypro.com”, our support team will assist you about this.
Hello! I would like to see the demo of the plugin, since I can not enter or do not know if I am doing something wrong? this plugin is a woocommerce integration?
another question … works with default woocommerce registration
as with the one I leave in this image: https://prnt.sc/s6srh1
Hi,
We only have frontend demo and that is provided on the product page here, just click on “Live Preview”, we can not provide you a admin demos due to security concerns, you can see admin area in the Screenshot provided.
Yes, our module works with the default WooCommerce registration that you have shown in the screenshot.
Hi there,
Does this plugin work with the WooCommerce Catalog Visibility Options plugin?
I want a store where only approved customers can see prices and actually order things.
Hope you can help me with this 
Hi,
Thanks for contacting us, Sorry we haven’t tested our plugin with this plugin.
Does this solution work for a multisite WP installation?
We have a multisite WP installation. New user creation happens with the main site. Some subsites use their own custom domains.
Hi,
Yes our module is working with Multi sites, but if you need different settings for different sites then you have to configure module separately on each sites, network level settings may not work in this scenario.
Hi, pre-sales questions here: 1 – Is the plug-in working with WordPress only (without woocommerce)? 2 – My current registration process includes the following steps ; user register via form -> he receives an email asking him to click a link to confirm email address -> he click on the link and log in for the first time. if set on automatic approval, will the plug-in still “wait” that the user clicked on the link to auto approve the registration?
Hi,
Thanks for contacting us, our module works with default WordPress registration, but if you are using some third party module for the registration then our module may be not be compatible with it, also we haven’t tested our module with the confirmation process, By default confirmation process is not available in WordPress so you must be using a third party plugin for this.
Hi! I have a question regarding double opt-in. When will the status be set as “pending”: before a user gets the double-opt-in mail or after the user confirmed his/her email address. Short: At which point can I as admin approve or reject exactly?
Thanks!
Hello,
There not a such like double opt-in, if you enable manual approval of user then email sent to admin that a user is registered and needs your approval then admin can approve or disapprove.
Hi, Is the plugin compatible with woocommerce new version 4.0 ? Regards
Hi,
Yes our module is compatible with the latest version of WooCommerce that is 4.0.
Hi, i need to hide prices for customers who are not logged in. I’m using this plugin for it: https://wordpress.org/support/plugin/helios-solutions-woocommerce-hide-price-and-add-to-cart-button/ Will it still work if i purchase and install yours, or prices will be shown even before customer activation? Thank you
Hello,
Our plugin does not have any relation with product pricing, our module works with the manual or automatic approval or the user.
Hi Addify. I’d like to manually approve a user. I thought the plugin would send an email to the admin when a new user registes. Is it true? Now I don’t gen any email. Many thanks.
Hello,
Please check your email SPAM folder as well, sometime emails are sent in SPAM folder, if you still not see email then please contact us on our support email “support@addifypro.com”
Hi, I have a lot of errors “PHP Warning: session_start(): Cannot start session when headers already sent in ../wp-content/plugins/approve-new-user-1.3.0/approve_new_user_front_class.php on line 4”
How to correct them? Another issue : the lost password function doesn’t work anymore. But I can’t if this last issue comes from your plugin or incompatibility with other plugins.
Thanks
Hello,
Apologies for the inconvenience, we have replied to. your email message so please follow that email. There was no need of double message.
If I disable guest checkout in WooCommerce. Will this plugin also allow to redirect to a login/registration page?
Thanks for contacting us, can you please let us know how you want to redirect user from checkout page?
Hello. Just wondering: have you tested compatibility with Profile Builder Pro plugin? Best regards
Hello,
We haven’t tested our plugin with that plugin, we have tested our plugin with default WooCommerce registration system and its perfectly working.
Can the user email force them to verify their email first?
Hello,
Sorry, this functionality is not available. Our module is designed for auto or manual user approval.
