161 comments found.
Hi is it possible for the Guide to change what the next question is based on the response of the previous question? So different pathways can be taken if that makes sense instead of linear quiz?
No sorry that is not possible right now.
Hi!
You did not inform properly that other plugins are required for the BuyingGuide to work. Please refund me otherwise I will contact the Envato Support. This is not okay. You need to communicate this clearly on your Plugin Product Page.
Thanks
Hi, well you need to make a refund request yourself here:
http://codecanyon.net/refund_requests/newI did. Good to see that you now added the requirements.
Yes thanks for letting us know.
hi, i bought plugin and installed. but it made my website so slow. when i disable, my website is going on fastly, but when i install your plugin. my cpu is use resource between %95-100
I want to refund, thanks.
We accepted your refund already
Hello, I am having an issue getting this plugin to work properly on my woocommerce site. I have had a developer look at this and he was unsuccessful at fixing the issue. Basically, it does not render any results on the shop page (or anywhere) even when set up properly. The products remain the same no matter what. I have tried inserting the code in all the different locations to try and debug this problem and was also unsuccessful.
I will send my wordpress login so you can take a look. The plugin is currently disable, so you will need to enable it before it will appear on the shop page.
Shop Page: https://kratomwave.com/buy-kratom/
Admin URL: https://kratomwave.com/indowav/ (NOT wp-admin)
Username: wavebotanicals Password: F2PRzucSiVwQOJ8aaEPYX3g!
You can reach me directly at contact@kratomwave.com or via text at 5129029121. Thank you in advance for any help you can provide here.
Have you tried disabling live filtering?
Presales question
Hi,
I wanna ask question about``Step 5 – Create a Choice manually` on your document: https://preview.codecanyon.net/item/woocommerce-buying-guide/full_screen_preview/19731150?_ga=2.125480201.248324487.1572938212-376831680.1572532619
choice one has only products, not categories. is this possible to choose any categories for the choices?
When customers answer all questions, than they will have product list. so this product list can be some categories?
cause i have sport bikes, mountain bikes, street bikes. so when they choose sports answering, they see only sport category.
thanks.
Nope sorry that is not possible.
Hi,
How do i add “variable” products ” id in the choice box .. I have added the “id” but it does not work.. Please check the screenshots:
https://prnt.sc/prc2r4 https://prnt.sc/prc2unCan you kindly assist me with this?
Variable products are not supported, because they do not appear as single products in the shop catalog.
Hi,
I am interested in the plugin but I am wondering if it is compatible with Woo Commerce 3.7?
Thanks
Yes for sure it is.
Conflict with the plugin and my theme. Unable to install redux. Can you please issue a refund? Thanks
What conflict exactly?
500 error. Thanks for the refund.
Can you send us your debug log: https://welaunch.io/plugins/faqs/faq/how-to-enable-wordpress-debug-log/
Where do i send it?
how can i change the colour of the process bar, orange doesn’t fit to our design …
.woocommerce-buying-guide .woocommerce-buying-guide-progress-bar {
background-color: #000;
}
perfect, thank you!
Hi there
Question: I am already using Advanced Custom Fields – do I really also need to install Meta box plugin? Seems to me a waste to have two same plugins running. I dont want to get rid of the existing one, as its embeded heavily already in my site.
thanks
Yes it’s required 
Well again. For me having two of the same plugins is kind of a no-go. My site already uses my plugins and I cannot just add randomly more. in this case its not a fit. Do you offer money-back in cases like this?
You can request a refund via codecanyon if you want.
I don’t see the menu items. I have the latest WP and WC update and the REDUX Framework enabled… Can you help me out?
Meta box plugin installed?
Now it works. Thanks 
Great!
Oh man I wanted to buy this and got excited but unfortunately I can’t because I want to be able to customize and put it on specific blog pages and have products show up there and define what products that shows up also without having to modify each product (I have over 500+).
That is sad … we only offer showing it on category pages
Hi, i’m so sorry for i mistake i did. I bought accidentally two licenses of the same item. As u maybe can see i never download one of those. It was certainly my fault, but i wantto ask for refund for the license i’m not gonna use
You need to request a refund via codecanyon.
HI, Amazing idea, But what if we have 1000 or more products (answers) to the same question? Do I have to manually enter 1000 products to answer the question? We have a large database of over 30,000 products, is the plugin suitable? Or difficult to operate. Is there another way to control a large database? Thanks
Currently it’s only manually possible
Hi
Would i be able to have a refund for this product please?
Thank you!
Please request your refund via codecanyon
Does your Plugin also work in combination with other elements than Woocommerce products? E.g. with MyListing Listing-Elements? See here: https://mylistingtheme.com/explore/?sort=top-rated
Nope.
Hi, this looks good, is it possible to syle everything within a child theme?
Using custom CSS yes
Hi,
We would like to eliminate choices based on previous questions. Ex. If the user made choices in question 1 than some of the choices on question 2 have to be eliminated automatically like a tree view.
Could you help us, please.
Best regards
That is not possible.
Could we have such kind of customisation by paying fee?
Nope sorry.
Hi I am just wondering how complex the questions can go? Are the steps limited? Can the questions be on their own dedicated page that then links to a results page separately?
Hey,
Steps are not limited. Questions can not have their own dedicated page.
I’m getting these errors, which is causing my shop page not to load anymore… https://i.imgur.com/XGi5Zg2.png What do I do?
In advanced settings please disasble load bootstrap.
Still getting the same errors https://i.imgur.com/I3g2Xyj.png
Can you send us a URL to support@welaunch.io?