2194 comments found.
Hello,
in your login screen, the cancel button is way too down. And also can we take it just below the SIGN UP?
Screenshot: https://prnt.sc/qhi837
Regards
I am not sure how it is “way too down”, its the UI of the page. Anything beyond that can be changed with custom CSS or custom code. You can design the page anyway you want in that case.
Can you check the screenshot? Is it not accessible?
Can you help me with a CSS to add The “cancel” button just below the SIGN UP?
screenshot seems half, please create a support ticket on https://help.unitedover.com with your site details.
hi~ I have question for license. I have two domain with WP. I hope testing both wp site with this plugin. Does it possible for your license?
Hi there,
A single license is only valid for a single domain at a time, if you want to get domain changed for license you can drop us an email at support@unitedover.com
i am trying to open digit tutorial page where i find firebase setup tutorial but link is not working. also https://help.unitedover.com not working.
What error do you see as the link is working for us, btw here is the direct link for firebase doc https://help.unitedover.com/digits/kb/firebase-setup-instructions/
Here is screenshot what i see “https://imgur.com/wioCGSf” this is happening when i try to open knowledgebase or documentation or support page. I think this is any Chinese product sell page because i translated page so i found some image and product details.
So kindly if you have any pdf or somethis else then provide it. and you need purchase code then tell me or send it to my mail admin@marketdeal.in. I am also winner of digits & wpnotif contest.
Your system looks compromised. Btw, we’ve sent you an email with the doc.
Hi, I have a single license and need to remove the previous installed website. How to remove the previous and install on the New site?
please create a support ticket on https://help.unitedover.com
Support request (697641) has not been answered. Should I post it here?
tickets are answered on first come first serve basis. Someone will get back to you as soon as possible.
well, after two days… still not getting any answers
the ticket is already replied. Can you please check again, or check your spam folder!
Hi, Please fix this error:
https://ibb.co/7nTxRxtWe don’t see this error on our end. Secondly technical support is not handled here, please create a ticket https://help.unitedover.com
Please Check with Query Monitor Plugin.
We don’t see this error on our end. Secondly technical support is not handled here, please create a ticket https://help.unitedover.com
Hello, registration on my website will be restricted and we will do it in person in front of the user. Then we will make all the records from a tablet or laptop. I have two questions: 1) Is it possible to register without OTP confirmation or email? 2) There will be no problem in all the records being made from the same computer or device? 3) Testing I was shown a message indicating that the device would be blocked by unusual activity. What device would be blocked? The buffer or the phone number you use for testing?
1. Yes its possible to register without OTP confirmation if the account is created by administrator from backend.
2. No, not at all as you won’t be doing any OTP verification and will be creating accounts as an administrator.
3. That is done from Firebase’s end, but since you will be creating accounts as an admin from backend, you won’t face this thing. Secondly if you want to test out firebase then the gateway provides an option to add test mobile numbers in there account, that way those mobiles will never get blocked. Lastly this only lasts for some time and only that particular user is blocked, it’s not sitewide.
Hi, I have also bought the REST API addon. However, I have been unable to use it so far for my mobile app. I am using phone number as user, and OTP based on Firebase. The addon documentation doesn’t say where to get Firebase ID Token from, and also, if digits’ plugin would create it for us, as we’re using the API?
For technical support please create a support ticket on https://help.unitedover.com
Hi, I have created a support ticket, I hope I would get a similar swift reply there.
No response yet. 
I think you should atleast wait for 6 hours!! even though we try to reply as fast as we can.
thanks
That means that you’ve spammed the OTP system, this happens with Firebase. So wait for it and your ban will lift of. Secondly you don’t need to worry about it as other users will not be affected due to this, its just for your system/user account.
First I tried with firebase. It is not working and showing error message “hostname match not found”. I have already cross checked I have entered correct domain. But still getting above error. Then I tried with MSG91. But still it is not working. Please check it here https://gyazo.com/d9cca7dcd49f2cc96c41b42c320e16ba
URL mismatch is the only reason for this error, but if you still get this error then please try creating another firebase app and try to use that. For further technical support please create a support ticket on https://help.unitedover.com
I have already tried with creating another firebase app by following you instruction i.e https://help.unitedover.com/digits/kb/firebase-setup-instructions/. But still getting the above error. Then I tried with MSG91. But still it is not working. Please check it here https://gyazo.com/d9cca7dcd49f2cc96c41b42c320e16ba
Also, I have submitted the support ticket on you above link.
That’s the sole reason for that error, about the ticket if you’ve submitted it someone from email team will get in touch.
Hello i have a question, we have a business with about 5000 customers, ones they register by the webform adding their phones nembers, is there any way we can send coupons using your script? we dont want to pay too much with twilio every time we have to send a text message with a coupon to all of them, can we use Amazon sns with your script for sending messages? thanks!
Hi there,
For promotional notifications you can check out our other plugin https://wpnotif.unitedover.com and we have Amazon SNS integrated on both WPNotif and Digits.
i can’t use digits plugin for my multivendor store which uses dokan plugin
Digits is fully compatible with Dokan, if you are facing any issue then please create a support tucket on https://help.unitedover.com
if i purchase this plugin, is it must setting the api gateway again or automatic?
Hi there, You need to setup API gateway even for the Free SMS (You won’t be charged anything for the free one) otherwise how will it work.
is the plugin price for life time?
Yes, that’s right.
Hello,
On the demo site, if you enter an email, the mobile phone is optional; enter a password and email, click register nothing happens:
https://digits.unitedover.com/demo/my-account/it ONLY registers if you enter phone number. There seems to be a bug.
It was a small bug and is fixed already.
It is now fixed in 6.11.0.3, thanks.
Have you purchased the plugin!
Pre-Sale : When customer makes and order on woocommerce site, does this plugin help verify the customer before placing order in Guest mode? thanks
Hi there,
No as of now we don’t have verification method for guest checkout, but we’ll have it in one of our future update.
Hi, I’d like to know if it supports WPForms or any other contact form plugin’s contact form where members needs to verify via SMS OTP before submitting the contact form ?
Thank you .
Hi there,
We dont have any functionality to verify phone numbers before submitting contact form, but we do have this feature in our requested feature list so this will be available in future.
Excellent ! Thank you
is it compatible with dokan multivendor plugin?
Yes it is, Digits is compatible with Dokan
Hi, this does not integrate well with loginpress plugin. Also, when I try to style, nothing happen eventhough i deactivate the loginpress plugin
Hi there,
I am not sure what loginpress and what it does. For technical support please create a support ticket on https://help.unitedover.com
Hi, I have a quick question. I have a membership site and i’m able to restrict registration access by domain name. I would still like them to register with their email address and add their phone number during registration for OTP login after that, or password resets. Can I do that with this plugin?
I am not sure what you mean! Can you please show me an example so I can understand it better.
unfortunately Account Kit is no longer available to new developers.:(((
That’s right and really sad.
it turns out that there is only Firebase?
I mean for free SMS
As of now, yes, that’s true.
