382 comments found.
Hello Ryan I have purchased your plugin and installed it, but i cant find the WooCommerce > Settings > Checkout > in WooCommerce and its not appearing in the WooCommerce > Settings > Payment tab
I purchased this license on july 2019. I have followed all instructions, but whenever i click on the pay button on my website (Staging). It goes to https://selffix.com/stag/checkout/?order-pay=29891&key=wc_order_5e310616efa81 and a “please wait…” appears. And its never ending.
To add on, i have consulted my bank and Developer. and they are also unable to solve this issue. Hence i am coming back to the author.
Hi,
what is your Cybersource integration? WM or SOP ?
Thanks
Hi Ryan, Its on WM
please download and update into latest version 1.25.19, then please let me know if the issue is still there. btw please renew your item support anytime because is already expired.
Thanks
Hi Ryan, the issue is still there. I cant seem to get pass any page once the loading is there. i will have to click back and it will bring me back to my checkout page. After i click on the pay now. I still get back the same issue.
maybe there is js conflict , please try to contact me here https://www.ryanplugins.com/contact/
It just keeps getting stuck at this page https://selffix.com/stag/checkout/?order-pay=29891&key=wc_order_5e310616efa81
Pre-purchase question. I watched your videos in the demo, but found that the interface of Cybersource is quite different in terms of options available. Will the plugin still work with this new/different version of cybersource?
yes, that will works and supported.
Hi Ryan I just email you please reply. Facing issue in live transaction
checking now.
Thanks for your reply. I sent you email again that on sandbox mode tet transaction everything work fine but problem in production live more details I sent you on email. Please help and solve issue asap because we want live our site Thanks for your supper support
I’ve already replied in the email. please check.
Thanks
Hi Ryan our problem solved. Thanks for your super support you are awsum
happy to help 
Hi, It does not specifically state whether Cybersource Flex Microform is being used with the Cybersource REST API Integration and therefore this question. We are specifically wanting to make use of the Cybersource REST API Integration, Cybersource Flex Microform and Tokenization. We plan on authorizing transactions before completing our internal fraud checks. If our fraud system is satisfied, the order will be set to complete and the transaction will be charged. If our fraud system is not satisfied, the order will be left in on hold (or other status) for manual review before being refunded or charged. 1) Does this plugin provide for the simultaneous combination/use of the API, Flex Microform, Tokenization and Device Fingerprinting? 2) Can it facilitate the processes of authorization followed by refund or charging the card? Thank you.
Hi,
Current benefits of my CyberSource REST API integration:
- Process a Payment
- Tokenization using flex form api (save cards)
- Device Fingerprinting
- Capture
- Refund
Thanks Ryan
Hi Ryan, we have the cyber source, Hosted Checkout Integration. Can do it with your plugin?
yes, but make sure your website it has woocommerce .
Thanks
Yes. My website is woocommerce. Thanks
Thanks, Happy to help 
Hi Ryan Please help us to solve our issue please thank you
hi ryan i am waiting your reply please
hi, i followed the given instructions to setup the plugin for woocommerce. i was trying to test the payment gateway with the test account details. but in checkout page it throws an error saying :
“You are not authorized to view this page. The transaction has not been processed.
If the problem persists please report your problem and quote the following Error Reference Number:
E-260E6C9F8AB142049A1C9428DF0C1C29” (with 403 http error code).
what are the fixes i need to do?
Hi,
what is your API integration? please check your signed field settings and see how to configure it in the URL https://www.ryanplugins.com/cybersource-signed-field-names-implementation/
please pm here https://www.ryanplugins.com/contact/ , I will guide you here.
thanks. that issue has been solved, but now i’m getting payment declined error.
Secure Acceptance Web/Mobile & Silent Order POST.
the device fingerprint is not passing to cybersource according to its’ dashboard. but i have that field under the singed field.
please check your email thanks
hi the test as well as live version is not working please help
“You are not authorized to view this page. The transaction has not been processed. “
Hi,
what is your api integration? please check your your signed field settings and see how to configure it in the url https://www.ryanplugins.com/cybersource-signed-field-names-implementation/Thanks
Ryan
Hi,
Question, what is the what is the difference to setup the plugin between SOAP API and REST API, what do you recommend?
REST API is new feature cybersource in the package, what is your bank required to integrate?
Thanks
Hi there I get this error: CyberSource – Device Fingerprinting AddOn: CyberSource – WooCommerce Payment Gateway is not installed and / or In-active! but when I click on the hyperlink it brings me to this page and not sure how to “activate it”
please use latest version 1.22.17, Device Fingerprinting is already integrated in the latest version.
Thanks
Wordpress version?
cybersource plugin 1.22.17
sorry but I don’t see the option to update it. I guess I will keep trying to see if it works
please download the file in codecanyon then extract it, you can see the different version their look for 1.22.17.
Perfect! Thank you it is working now!
Happy to help 
Hi, there. I purchased your Plugin for cybersource woocommerce and I downloaded the two .rar files and one .txt license file. But when I tried to install that file on wordpress it says that plugin installation failed. Kindly help me out in this issue. Thankyou.
hi,
Yes I will help you, please pm me here https://codecanyon.net/user/ryanitsolutions#contact
Thanks Ryan
please extract the archived then you can see the different version their, then look for the latest version 1.22.17.
Thanks
Hi Ryan Just a quick question. If we active child theme and working on child theme then we need to add codes on child theme function.php file for MDD fields?
yes, just copy and paste.
Hi,
If the transaction type is set to “Authorization”. Can the order status be “on hold” instead of “processing?
Thanks.
please make sure your cybersource > customer response page > transaction url > hosted by you = https://[your-store-domain].com/?wc-api=WC_API_Cybersource_SAWM so that the wc order status will update.
Thanks
Hello,
Whats the difference between this plugin and the one on woocommerce oficial site? https://woocommerce.com/products/cybersource-payment-gateway/ Please let me know so we can make the buy right away.
Best regards
you can check the features and customer reviews of each plugin so that you can decide what is the right plugin to buy.
Thanks
Hello, I can see that there are new versions of the plugin. but there are no instructions on how to upgrade. Thanks
Hi, you can manually upgrade it by going to your codecanyon dashboard and look for the cybersource plugin item then download it, after that please extract the archived file then look for the latest version. deactivate and removed your old plugin in your website then upload the new version the activate.
Thanks
Hello,
I recently purchased this code and it works great so far! My question is regarding the Refund/Capture functionality. My business case requires the ability to refund or capture the authorized payment. I see both buttons appearing on the order page in WooCommerce, however, when I click on them, nothing seems to change in Cybersource. Is there a setting I need to change or additional code I need to install?
Thanks in advance,
I have already answered, please check your email.
Thanks
hi just buy plugin. I just want to inform you in advance that still i have not receive confirmation email from cybersource and right now i am installing plugin on demo store becuase we are transafer products another platform to woocommerce. one more question i have device fingerprint field will be generate organization ID?
device fingerprint id is already integrated in the plugin, regarding into your registration you can contact the cybersource support or your bank.
Thanks
Thanks for your reply Could you please send me below details?
url on transaction response page url ?
custom cancel response page url ?
please use this both for transaction and cancel https://[your-own-domain.com]/?wc-api=WC_API_Cybersource_SAWM
Hi got error here you can see screenshot https://www.screencast.com/t/ijEMOHRc
that is signed field names settings please check this url for WM implementation https://www.ryanplugins.com/cybersource-signed-field-names-implementation/
I set everything according secure acceptance check api SOP my profile is not WM only checkout api SOP https://www.screencast.com/t/86ihKdkLcrMP
ok, can you screenshot your signed field names. Thanks
here you can see screenshot https://www.screencast.com/t/OxmC2J3Ym
you dont have card cvn and please check your profile if active.
Dear Ryan. I sent you PM with video please check. i cant share PV here because some privacy by us and codecanyo.com pls reply
I have already answered, please check your email.
Thanks
Hi,
Is there any way to remove the extra page/step in the checkout process for Web/Mobile payments where it contains the order number and such and has the button “Pay with CyberSource” (The page that comes up right before you are sent to CyberSources website to collect payment)?
Basically what I would like would be for the ‘place order’ button to take me right to CyberSource to pay.
Thanks!
Hi,
you mean pay for order page? please see the screenshot https://prnt.sc/ps0sx2 this extra page step is collecting the device fingerprinting information, signed fields names and then will automatically redirected into cybersource.
I will review the code of woocommerce if I can apply your suggestion.
Thanks Ryan
Right. An option to skip over that page and go right to CyberSource would be nice.
ok, right now I dont have yet a solution. I will study it first and then include it into the improvements.
Thanks
Awesome. Let me know if I can do anything to help!