92 comments found.
Hi I am building a site for a client that have 2 plugins on it and was wondering if your plugin will do the job. So The the 1 first plugin I have there is Ultimate Member for handling community aspects and the 2 second plugin is RCP restricted content pro for handling payment and restrictions. so registration on site will be handled by RCP partly for payment reasons. So wanted to know if for your knowledge your plugin will work fine with these 2 in order to incorporate user approval in the process.
Hello,
Thanks for contacting us, Sorry our module only works with the default registration process of the WooCommerce, Also we haven’t tested our plugin with the above mentioned plugins so our module may not be compatible with these plugins.
If you need we can customize our plugin according to your needs but that require extra customization work. So if you need customization then please contact us on our support center (support@addifypro.com) our support team will assist you about it
well i think since these are 2 famous plugins it will skyrocket your selles if you will make your plugin integrate with them. i will not pay for development of something that has to do with your business. just an idea )))
Hello,
Sorry, may be these are famous, but compatibility with these plugin require customization and the customization require time of our development team, so customization is not free.
Who asked for free customization? It was pure advice to make your product better so plugin will sell to wider Circle mate
Hello,
Thanks for your suggestion, we will discuss this with our team and check what we can do in this regards, We know that you not ask for customization, we tells you in general that customization are not free,
Hi guys,
When someone register on my site the get the first e-mail that their account needs to be approved. But when i approve the account as admin, the client doesn’t receive an e-mail that the account is approved. Do you know how to fix this?
Please check your SPAM folder as well, sometime emails are sent in that folder.
I checked the spam folders, but the e-mails are not in them
Hello,
Sorry for the inconvenience caused, please lock a ticket on our support center “support@addifypro.com”, our support team will assist you about this.
Is it compatible with Polylang?
Yes, plugin is compatible with Polylang.
Hello, i just emailed you some issues i face with the plugin, pls have a look. Thanks.
Hi, could you generate a .po file for your plugin? Thanks
Hello,
Thanks for contacting us, Please contact us on our support “support@addifypro.com”, our support team will assist you regarding this.
Hello,
I would like to change the email that is receiving notifications about new registrations, is the admin email ?
Thank you
Hello,
There are two emails one is send by WooCommerce and one is sent by our module to tell admin that a new user is registered and need approval, so which one’s text you want to change?
I want to change the email that tells to admin that a new user is registered and need approval.
Please contact on our support “info@addifypro.com”, our support team will assist you about this.
Just sent the email, thank you.
Replied, please follow that email.
does this works on peepso gecko theme? if it does not can you provide free support to fix issues?
Yes, the plugin is compatible with all themes. Yes, Its our company support policy to fix theme incompatibilities for free.
Hi there, thanks for making such a nice plugin. However, I am having some issues with Emails…
I have properly entered my email texts on plugin’s email fields. Check here: http://prntscr.com/pt5zyx
But, no matter how many line breaks I use on my email, all the texts goes in a single line paragraph in the mail box. Check here: http://prntscr.com/pt60sk
1. So, how do I fix this? how do I enable/add ‘Multiple Paragraph’ for my emails? 2. Also, is there any way of customizing the email templates??
Let me know ASAP please.
Hello,
Thanks for purchasing our module, Can you please write us on our support email “info@addifypro.com” so our support will assist you about it, you are missing something.
Email is sent.. I’ll wait for a reply there.
Hi, i have a pre purchase question. When some new user complete the woocommerce registration they auto login in the system, the plugin lock immediately this process right?
Thanks a lot
Hello,
Yes,
Hi, two questions during plugin setup:
1. How do I translate the contents of the email the admin gets when someone registered (“A new user has registred and waiting for your approval”)? 2. Where do I put the email address this email has to be sent to? In my case it’s not the website admin.
THX
also I need to translate the login credentials in the “approved” email
as well as Approve / Disapprove in users backend
Hello,
Thanks for purchasing our module.
1 – This email content is hard coded, but if you need we can translate if for you. 2 – We use default wordpress admin email for this purpose. 3 – You can add this text in admin in our module in your own language. 4 – You can add this text in admin in our module in your own language.
If you need more clarification and need help then contact us on our support “info@addifypro.com”, our support team will assist you.
Hello, is there a way to enable a notification notifying the administrator that there is a new registration to be approved?
Yes, our module sends email notification to admin that there is a new user registration to be approved.
Hi, it is posible to add more than one extra field during registration? Also, that fields will save to the user profile to don’t need to enter again when the user purchase a product (for example the tax ID)
Thanks!
Also, instead the my account/wooocommerce page, it is posible to show the default wordpress login and registration page (wp-login) with the new added?
Hello,
For adding more fields on registration form, you can use our another plugin that can add unlimited fields on WooCommerce registration form “https://codecanyon.net/item/registration-fields-addon-for-addify-wordpress-woocommerce-plugins/23565763”.
About Registration Form on other page, our module does not create any Form, our module adds fields in the existing WooCommerce registration form, there is a shortcode for that, you can add that short code in any page then WooCommerce Registration and Login form will show there.
Hi! is it possible to translate default email message, i.e. email to Admin for approval, the message starts with : “Please login to backoffice…” Thank you
Admin message is hard coded, if you need to change then send us wordings then we will change it for you, please contact us on our support center email “info@addifypro.com”
Okay, I contact support. Thanks
Thank you very much to Support for your prompt intervention, for your very professional work and for your patience for helping me in all the translations I needed for my Woocommerce. I am therefore very satisfied with both the functionality of the plugin and the seriousness of the Support! :;)
Thank you vary much
I have manually added some extra registration fields for woocommerce in the functions.php file using woocommerce_register_form_start, because we need more (required) information from the user upon registration.
Will this simple modification work together with your plugin or are there any issues? In addition to these required fields, we want to manually approve every user, so your plugin would be perfect for that.
Hello,
There will be no issue with the customization that you have done on the registration form so you can use our plugin with that customization.
We’re using the User Registration plugin (from WPEverest) to create a custom registration form. Does this work with that?
Hello,
We haven’t test our plugin with that plugin.
Is this compatible with Envato Market plugin or how do I update this plugin?
Sorry not understand your question, can you please explain?
Do you know https://envato.com/market-plugin/ ? I would like to know if your plugin can be updated via this plugin from envato?
Or does your plugin have an auto update feature?
No, our plugin can not be updated via envato market plugin, but when we update our plugin then you will receive notification of the update and you can just download new update from codecanyon and can install in your website.
I installed the plugin on a client website and they want to update on their own. Could you please make the plugin compatible with envato market plugin? Thank you.
We will do you in future but this will take time.
Sure, no worries. THX
any plans to make it compatible with envato market? My client would like to update on their own.
Hi,
Not yet, but when we update in future we will update you.
Hi there! I’m having a issue with the e-mail messages format. The paragraphs and font styles are not rendered. Shortcodes and merge-tags would be appreciate in that fields.
Hello,
We have received your email message couple of days ago and replied you please respond to that email we have answered your this question.
Sorry, I did not receive the email. Can you send it again?
Sure, we will send that again just allow us sometime.
Again replied please check your email.
Hi. I have two problems. The approval email arrives with the empty password. The user must make a password loss process to be able to enter after being approved.
On the other hand: the additional FIELD is deactivated but it keeps showing it constantly. I can not deactivate it.
How do I solve these two problems?
Im already purchase the plugin
Thank you!
Hello,
Thanks for your purchase, can you please contact us on our support “info@addifypro.com” so our support member will assist you about this, because these kind of issue haven’t reported, so we need to check where is the issue.
Hello, how are you? This plugin works with the same users as Wordpress or only work with woocommerce users? Can this plugin send a email to new users to notificate that account is going to be acepted or declined by the administrator of the site? And also send aceptation emails and login details?
Thanks.
Yes, our plugin works with wordpress without woocommerce, yes our plugin sends users to notify that his her account is pending for approval, and when admin approves or decline account email is sent to user to notify.
Hello. I’ve just purchased this item. But I’m having a lot of issues. I’m using WordPress 5.1.1 and Woocommerce 3.5.7. I’ve selected the role CUSTOMER as manual approval. When I try to register via the Woocommerce login/register page I get redirect to www.mysite.com/1, resulting in a 404 page. The customer is registered and the Woocommerce confirmation email is sent. In the debug.log I get no error. I’ve tried with a custom role and the same problem occurs. Nothing happens, only the redirect to /1, but the user is correctly registered (without approval or message whatsoever). I’ve already switch the the default theme but same error. Resaved the permalink. Nothing. No errors, only that strange redirect. And the customer normally approved. Am I doing something wrong? Thanks.
Hello,
It seems there is something wrong with permalinks, can you please contact us on our support “info@addifypro.com” so our support can check this.
Also we have replied on your email message on this email ” liberastilelab@gmail.com”, but we got notification that email sending is failed to this email address, so please make sure when you contact then contact with working email so we can reply you.