129 comments found.
Hello, when is the next update because the launcher is way to small on mobile devices. I have a vendor that is trying to launch products but can’t see what is going on the shirt. How do I set the PPI in the launcher? Because every time I upload an image, it’s either the resolution is too low or too high.
Hi dmanning0201,
Thanks for your comment.
In the next update, we will add an option so you can set PPI. Currently, will have to upload images between 150-> 300 PPI
Best regards,
Tung
What about the mobile version? I had to disable both plugins because It doesn’t work on mobile.
Hi dmanning0201,
We support Lumise work on mobile.
About add-ons, please contact with me via anthony@lumise.com
We will help you check and fix add-on work on mobile
Best regards,
Anthony
Hi! Im making a site where designers can sell their unique tshirt designs. Ive got a question. One of my friend said that with this plugin, the vendors (designers) can only create simple products for a design (meaning they can’t publish a design for different colour tshirts as a variable product). Is it true? Other than this concern, I totally love this plugin. Waiting for your answer
Hi hameedhudeen,
Thanks for your comment.
You can see video about how it work https://youtu.be/GT0460Dyg0s
Best regards,
Tung
Hi! Thank you for the response. So I notice from the video that the designer only allows to create a product with a tshirt design with only one color, meaning we can’t have color variations for the same design.
Is there a workaround for this? Will you provide this feature in the future?
and I notice that the vendor designer tool is very limited and doesn’t have all the feature like the main designer. Is there an option to enable the main Lumise designer for the vendor as well?
Hi hameedhudeen,
All products are managed by admin. You can add color, attribute for product that you want.
When your customer click “Customize” with vendor product it redirect to Lumise editor. The editor is unique and does not have any limitations.
Best regards,
Tung
Hi, can you please tell me where to translate “go to vendor dashboard”? thanks. https://prnt.sc/or6j51
Hi affiliatedropship,
Thanks for your comment.
You can see this link about tranlate Dokan plugin https://wedevs.com/docs/dokan/common-questions/translate-dokan-plugin/
Best regards,
Tung
Thanks, I did but I think the “Design” and “go to vendor dashboard”icon and ” launcher” is from your vendor plugin? coz after i did above, these 3 stays in English. thanks
https://prnt.sc/orkr2v https://prnt.sc/orktjb https://prnt.sc/orkuj5I try to submit a ticket at King-theme help centre, but it showed “Purchase code is valid but not match with product selected”, I can’t find Lumise Vendors there. Here is my questions:
https://prnt.sc/or5oi9Please refer to the image above: 1. How to change the colour scheme? I want to change the colour of the launcher to match my site colour scheme. 2. How to change “30RM” to “RM30”? 3. How to disable the “description box”? 4. How to make the “Name Box” not to show the product base name? I want it to be blank. 5. My client facing a weird situation: after he added the first product, when he open the launcher again to add the second product, all the data of the first product still remain: Image, Name, Price, Description, This is a bit confusing.
Please help asap.
TQVM
Hi leopoldyys,
Thanks for your comment.
Please contact with us via anthony@lumise.com and send us your site + admin WP account. We will help you.
Best regards,
Tung
hi, how can vendor set up price and see the net profit they can earn? I set up…sell price is $50, commission is 10% and it shows “You earn $45” but did not deduct the price for basic product making. Pls advise, Thanks https://prnt.sc/oqi0s1
Hi, Can you make it more mobile responsive? Launcher page is not mobile responsive. Also there is no where to select size, colour, and quantity while design a shirt on mobile. Thx
Hi affiliatedropship,
Thanks for your comment.
You can set base price on product base http://prntscr.com/oqs0uc
About reponsive, we will update it in next version.
Best regards,
Tung
Hi, yes but the base price is not related to vendor plugin. When vendor launch a product, the base price is not deducted from profit. So the profit shows is not net profit.
Hi Tung, how about the commision from the seller would this automatic deposited to their paypal account or something ?
Hi prints4us,
Thanks for your comment.
You can see this link about how Dokan work https://wedevs.com/docs/dokan/tutorials/how-to-setup-dokan-vendor-commission/
Best regards,
Tung
(1) what wordpress ecommerce multivendor theme do you recommend to be used with your plugin? I love love love Lumise…soooo any multivendor (modern and clean) theme you recommend to be used with this?
(2) Also is your lumise compatible with WC Marketplace multivendor plugin? or do you really recommend we just stick with Dokan? since it seems you support Dokan integration with your plugin releases….
Thanks!
Hi ewebworx,
Thanks for your comment.
1. Most themes work with multi vendors.
2. Currently we only support Dokan
Best regards,
Tung
1. can you please recommend a theme or two. Preferrably a mult-vendor theme?
2. When you say “you only Support Dokan” do you mean that your plugin will NOT WORK with WC Marketplace? or do you mean, that if we have any issues, your support team will not provide troubleshooting in the event that we face issues with WC Marketplace plugin and Lumise? (or is your plugin strictly designed to work ONLY with Lumise??)
Thanks so much for your patience with my questions.
Hello, I am having a problem with the launcher in the dokan dashboard. Whenever I click on the launcher link the page just have the loading circle and doesn’t load.
Hi dmanning0201,
Thanks for your comment.
Please send me your site + admin WP account + FTP account to anthony@lumise.com
We will help you check it.
Best regards,
Tung
I sent it. Thank you
Anything Yet?
Hello, It still isn’t working. I have deactivate most plugins except the theme plugins and and others one by one and nothing. It is still loading with no launcher. Then I deactivated the launcher and placed the [lumise_launcher] shortcode and I am not getting the launcher on the custom page I have created, just the loading circle. My website is still saying “You’ve installed addon Vendors for Lumise, but you have not verified the license yet. Enter your license now”. I have emailed you the information you asked for and I keep checking to see if it’s resolved and nothing. You said to me before that you don’t need a purchase key for the vendor addon so why it’s still saying that? Is there something wrong with my lumise license key? Please email me the license key that you have connected to the site that I emailed you because I have 2 license keys for the lumise and 1 vendor license key. Thank you
Hi dmanning0201,
It fixed. Please help me check your site again.
Best regards,
Anthony
Thank You!!! The best designer plugin on codecanyon!!
Hello, I am going through that problem again and my ticket is submitted. Any updates? And are you making it mobile responsive?
Hello, I am still waiting for the support of the vendor add on for dokan. I have submitted the ticket and my site is still doing the same thing.
when will the demo be ready as I need to see it live to make a decision on purchase
Hi walebel,
Thanks for your comment.
You can see video about how it work https://youtu.be/GT0460Dyg0s
Best regards,
Tung
@king-theme-supporter I have the same error with image PPI like @yiguangfeng above. any image I upload I got max 300 PPI error How you should save the image?
Hi kpk1l,
Thanks for your comment.
Please help me check the size for print on the backend http://prntscr.com/ok74o0
The size you enter must be large enough.
Best regards,
Anthony
If I put A4 the image should be A4 ? Can’t be a little larger and then resize or crop?
Hi, pre purchase question
Is it possible to hide product categories and create my own? (boat logo)
Is it possible to add variables that increase cost? (size)
I’m looking to recreate the designer here as best as possible: https://bit.ly/2LCf86T
Thanks!
Hi aNjOiD,
Thanks for your comment.
1. Yes, you can add your own product.
2. Yes, you can.
You can see video about how Lumise work https://youtu.be/6z0lBVjVV5E
And video about variation https://youtu.be/Hwtv9b_5jnE
Best regards,
Tung
I tried to front-end demo. You really will want to consider when changing the color of the garment, that the second side of the garment change accordingly. I changed my T-Shirt I was designing into cyan and then modified only that side, and when I went to check out, the front of the garment was cyan and it had my design, and the back was white and blank. This will need to be fixed before I consider buying.
Hi Forrestvw,
Thanks for your comment.
We fixed with Lumise version 1.7.5 so you dont need worry about it.
Best regards,
Tung
Hi yiguangfeng,
Thanks for your comment.
Please contact with me via anthony@lumise.com and send me your site + admin WP account. I will help you check it
Best regards,
Best regards,
Tung
Design-launcher/recommended IE compatibility; It doesn’t seem compatible at the moment IE is mainstream in some countries, very important I hope to take my advice
Hi yiguangfeng,
Thanks for your comment.
You can try to test in on IE. IE is a browser that is too old and a lot of software is no longer supported. In the future, MS Edge will update new core like Google Chrome. I think Lumise will work on it.
Best regards,
Tung
1- We want demo for that please.
2- they can upload their design only by images or the can design their design by design page ? for example, when you design t-shirt and add text and images or template without need to upload images like merch by amazon
Hi Azzouz1011,
Thanks for your comment.
1 + 2. You can see video about how it work https://youtu.be/GT0460Dyg0s
Best regards,
Tung
plugin is great however it needs some changes.
1) can you tell me how to make changes so when user goes back to launcher it starts again when creating a new product. currently it loads the previous design you have made and have to click back in order to start again
2) quality of image uploaded is poor even though a good quality image has been posted. why is this
3) is there anyway of automatically setting up payment so if t shirt sells the difference in price the user sells for is withdrawn into the user account
4) where is css located for the plugin so css changes can be made
Hi shazz400,
Thanks for your comment.
1. When upload is completed you can click here http://prntscr.com/ofmztf
2. Please contact with us via anthony@lumise and send me your screenshot to explain more.
3. The seller will request a withdrawal and you will accept then the money will automatically tranfer to the seller
4. You can write css directly into the style.css file of the theme you are using
Best regards,
Tung
1) when user clicks view product, and goes back to dokan dashboard and clicks on launcher it goes back to product details page. instead it should restart the whole launcher but it doesnt. instead it shows pricing and details tab.
2) i will send over
3)is there a way to automatically send payment straight away to user?
Hi shazz400,
1. Please contact with us via anthony@lumise.com. We will help you check it.
3. As far as I know, Dokan cannot support send money automatically.
Best regards,
Anthony
Hello, I am having a problem with this on my website. When I go to the design launcher, It just keeps loading and loading and never show the launcher page. I went to sleep and woke up and its still loading. so I deactivated the plugin and activated it again and still the same thing.
Hi dmanning0201,
Sorry about you problem you are having.
Please contact with us via anthony@lumise and send us your site + admin WP account.
We will help you check it.
Best regards,
Anthony
This is a great idea. However, might a suggest a few upgrades. I think it would be great if vendors could create and manage product bases, which would give them access to key settings like printer type, color attributes and custom pricing.
I was able to get access to edit product base screen on frontend using dokan product edit hook:
add_action( ‘dokan_product_edit_after_options’, ‘add_design_product_options’, 90, 3 );
function add_design_product_options () {
dokan_get_template_part( 'products/design' );
}
Then I added this line into the template file: lumise_woocommerce::woo_add_product_data_fields();
This hook to save data: add_action(‘dokan_process_product_meta’, array(‘lumise_woocommerce’, ‘woo_process_product_meta_fields_save’), 10, 2);
Allow sellers backend access and add the following capabilities to seller role:
‘lumise_edit-products’ ‘lumise-access’ ‘lumise_can_upload’
the only issue is that when a product base is created or edited it does not assign an author id. If the product bases had authors then they can be filtered by author so each vendor could be limited to only their product bases that they created. I need a little help with that.
Thanks.
Hi theprinze,
Thanks for your commnent.
Yes, I will discuss with develop team about it.
Best regards,
Anthony
I also encountered the same problem as the previous comments. The installation failed. Invalid file type
Hi yiguangfeng,
Thanks for your comment.
It is not a plugin. So please install it on Lumise backend http://prntscr.com/ocjqxl
You can see video about how it work https://www.youtube.com/watch?v=GT0460Dyg0s
Best regards,
Tung
I installed it on the back end of Lumise. I submitted the ticket ID: 5988. Please show me my card.
I installed it on the back end of Lumise But the installation failed.
Hi yiguangfeng,
We checked. It has been installed. You can create a vendor account and check it.
Best regards,
Anthony
I submitted the ticket ID: 5988 please check if there is an error
so its only support dokan ?
Hi JFOC,
Thanks for your comment.
Yes, we support Dokan
Best regards,
Tung