Hi, rudiamirudin, thank you for contacting us. Currently, widget and agents are static all over the website.

Thanks, WeCreativez.

Only suggestion for improvement new feature can make agent group by url

We will definitely add this feature on our next updates.

Please inform us if already this feature. digitalstudio.id@gmail.com thank you

Sure

Any good info regarding my question?

Hi, rudiamirudin, we are still working on update. It will take 1 or 1 and half week. We already marked you on our update list. We will surely notified you

Thanks, WeCreativez

I has another question. This plugin can make show agent as list? So can show agent until 10 agent and easy to see and select agent to chat. And better any feature to show sort randomly of all agent

Hello, currently, we can add 4 support persons only.

I think better can select view mode want to show list or large icon. And can show until 10 or more

Sure We will update you soon.

Thanks, WeCreativez.

New feature not yet release?

Hi, friend, It will take few days. The feature you discussed is very complicated. We will update you very soon with the good news.

Thanks, WeCreativez.

Halo, how are you? How about my request? This plugin already can make different agent each page?

Hi friend,

We are almost done. Please allow us only few days to check the new update deeply

Your request plus more new features will live in 10 days only.

Thanks, WeCreativez

Any good info?

Hi friend, we are going to launch the new update by Sep 15, 2019

Thank you.

In new update can add different agent each page?

Yes, sure with our upcoming update, you can add different agent on each page.

Nice info. We will waiting your release info. Thank you

You will release new update today?

Hi friend, Yes

We are going to release new update within 24 hours only.

Hi friend, we added the option where admin display the support person by page(s).

Only filter to show to selected page? Can’t set different agent each page? For example we has page A & B. I want to use agent Mr. A1, Mr. A2 for Page A and agent Mr. B1, Mr. B2 for page B

Yes, you can do it with “Filter by page” option while adding an agent. Example: add Mr. A1 and A2 then select page A for both repeat again for Mr. B1 and B2 then select page B.

Can you provide me demo version? I want to try it

Hi friend, we do not have demo site yet but we created page A and B where Page A has Mr. A1 & Mr. A2 where Page B has Mr. B1 & Mr. B2.

Page A link: https://wacustomerchat.com/a/
Page B link: https://wacustomerchat.com/b/
Home page has 4 agents: https://wacustomerchat.com/

Nice. But maybe still has bug. We try open from smartphone. At the first time we click icon the widget can show. But when we close the widget and klik the icon again. The widget can’t show full so agent not show. Can you see https://prnt.sc/p6be9t

Do you have some icon type? For example https://prnt.sc/p6bgym

And also on the chat body that any request call button. Can you consider to add additional button that show phone number and has text “call now” so visitor can direct call the agent. Not only request call

Hi friend, we fixed the following bug.

“Nice. But maybe still has bug. We try open from smartphone. At the first time we click icon the widget can show. But when we close the widget and klik the icon again. The widget can’t show full so agent not show. Can you see https://prnt.sc/p6be9t"

We will think about the “Call now” feature in our next month update.

Okay. How about icon type? do you have some choise about icon?

Can make like https://prnt.sc/p6bgym ? any wa icon and text. Not only icon

No friend, just icon for yet.

I already purchase this plugin and try install. We install on my site https://dealerresmi.com that has custom page like https://dealerresmi.com/item/toyota-serang/ but in your plugin we can’t find this page. Help me

Thank you freind for the purchasing.

Don’t worry, please contact us via support link. We will make the plugin according to your website.

Waiting for your support email.

I already send message to you.

Thank you, we are going to contact you over the support email.

Any update?

Hi, Tlosos, thank you for asking , our HTML version will be launched mid of November. We marked you at notification list. We we update you when we already with HTML version. Thanks.

Hello guys, Any news Thanks

Hi, Tlosos, first of all apologies for late reply. the update is we are done with HTML version and creating site and admin panel for that. please wait for very little.

Many thanks guys, sorry for asking same questions, but is there any estimate time. Thanks again

Hi, Apologise for delay in HTML version of this plugin. Its complicated then the WordPress Plugin. We promise you will get the HTML version in this December only

Hi, giddoni, thank you for contacting us. You can assign same Whatsapp number to all the support person in plugin or you can assign different Whatsapp numbers to each support person. It’s totally in you. Thanks, WeCreativez

Awesome thanks. One more question: Do you have the option to track clicks, or connect to google analytics, Maybe add a Facebook or google pixel? If not available, is there something you will be adding in the near feature?

We have inbuilt analytics. You can track clicks and visitor’s information within the plugin

Last question: whats the difference between this product and your other product: https://codecanyon.net/item/wordpress-whatsapp-support/20963962 ? Thask

Hi, Our both plugin are very similar by the functionality. The only difference is layout.

And I asked abother question about multiple users. Is it possible to add more than one user to a single whatsapp account? Thx