17 comments found.
I am looking for a payment interface for people selling products on instagram. There is a bank’s virtual POS application in the back. would your script be helpful in this regard?
Hi, can the feed by hashtag be set for each individual product? We would like to use different hashtag for each product and show multiple images on the product page. Is that possible?
Thanks!
Hi there,
Thank you for reaching out to us.
Regarding your question, the hashtag fetch by product feature is not available in our extension. However, this feature is doable with customization service. In case you need it, please contact our support agent at support@magenest.com. Our team will check and discuss further with you.
Regards,
Magenest Support Team
Hello,
I was installing the module and keep getting this message on Magento Admin > Instagram Shop > Instagram Photo.
SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘[database].magenest_instagram_photo’ doesn’t exist, query was: SELECT COUNT FROM `magenest_instagram_photo` AS `main_table`
I reinstalled the module and reindexed for installation.
May I ask for some advice, please?
Thank you.
Hi there,
Our sincere apologies for the delay in response. We have missed your comment.
Regarding your case, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/34.
Our developers will check and revert back to you as soon as possible.
Regards,
Magenest Support Team
Hello guys,
Legacy API Permission is going to be expired until June 29th.
I wondered if you guys will be supporting the API issue.
Thank you,
Kyle
HI There.. I need the latest installation instructions for the Magento 2 shoppable Instagram feed. I need to know how to configure the API connectivity, as the old Instagram API security (manage client) no longer works… please send me latest installation instructions.
Hi there,
Thank you for reaching out to us.
Regarding your case, please navigate here, register for a new account, and submit a support ticket https://servicedesk.izysync.com/servicedesk/customer/portal/34.
Our developers will check and revert back to you as soon as possible.
Regards,
Magenest Support Team
Hello, Just purchased the extension and installed it successfully. However I am stuck on the Magento configuration page of your extension. The page is totally different comparing with the instructions. As I can see also the Instagram API has changed very much since your extension version.
Please provide correct instructions.
Thank you!
Hi Kleine,
Thank you for reaching out to us.
We have responded to your support ticket and solved the issue.
Thank you.
Regards,
Magenest Support Team
Hi, I purchased this extension in the magento market place also. May I have a refund?
Hi Ray, Can you please give us your order ID so we can check and resolve the issue for you
Envato purchase date: 2019-01-17 19:56:10 UTC. Marketplace purchase order number: 400842118.
Hi Ray,
Thank you for your response and information.
Please submit the refund request on Codecanyon and let us know. We will proceed the refund for you.
Regards,
Magenest Support Team
Thank you for your understanding and help in this matter. I have submitted the request.
Can you refund this purchase. I purchase the same extension from the magento marketplace. I purchase this extension thinking I had a missing file on the magento marketplace.
What value should be entered in the “Valid redirect URIs” field on the instagram client form?
ignore my question found it in the Store Settings 
How you install this extension? your “1. Instagram Integration Installation Guides” is about completely different extension…
Hi there,
Our apology for the confusion.
The name of the module was not correct, but the instructions are the same. Thus please just follow the document to install the module, we will update the document soon.
If you have any difficulties or questions, please let our team know. We will revert back as soon as possible.
Regards,
Magenest Support Team
mmm… in Installation Guide you’re asking to create a new folder inside app/code directory called Magenest and then “select Wrapper extension and click Upload” So disregarding wrong name ‘Wrapper’ I supposed to upload all files & folders from un-zipped magento-2-shopable-instagram-feed extension to newly created Magenest folder? and then execute it via Command line? Please advice.
Yes it is. Please do it and let us know if you might have any problems. We will be happy to assist.
I did the following per instructions: 1. created ‘Magenest’ folder in app/code – 2. uploaded all files from downloaded extension to this folder 3. Ive executed commands via Command line – clear cache…Nothing happened. After magento:setup:upgrade command, after all module list – got message: Nothing to import. Did I miss something?
Hi Kris,
Our team has replied to your support ticket. Please kindly check it out.
Thank you for your cooperation and patience.
Regards,
The Magenest Support Team
SOLVED Per your developer instructions I did the following steps & everything works perfectly! - Created create empty directory/folders: app/code/Magenest/InstagramShop - Moved all extension files new ‘InstagramShop’ folder - Executed: php bin/magento module:enable Magenest_InstagramShop and then php bin/magento setup:upgrade - Cleared cache and everything works perfectly.
Thank you for your help!
Hi Kris,
We are glad to hear that your issue has been resolved. If you need further assistance, don’t hesitate to contact us. We will be happy to be of help.
Regards,
Magenest Support Team
Hi there, can you let us know if you have a Magento 2 extension that allows us to display product images in Instagram, the client viewing this image can click image and then have the option to buy the product from our store? If your extension does not work this way please explain how it does work. I think that we are looking for an extension that feeds selected products from Magento 2 to Instagram with option to click link and buy item.
Hi there,
Thank you for your interest in our extension.
To answer your query, our extension does not function that way. Our Instagram extension pulls the photos from your Instagram account to your Magento 2 store. Customers can view the Instagram images on Magento 2 site and clicks on the featured product links to go to the product page to purchase it.
We hope that this is clear enough, but if you have more questions or need further clarification, please let us know in this comment. We will revert back as soon as possible.
Kind regards,
Magenest Support Team
Does this let you control what posts are being shown on a case by case basis?
Hi there,
Thank you for your interest in our extension.
Regarding your query, can you elaborate? By case by case basis, what are you referring to?
We will get back to you as soon as possible.
Kind regards,
Magenest Support Team
hello.. GLWS.. Also visit my products
Nice feed. Question on the functionality for mobile. I have a 4 column 2 row setup which works great on the desktop. However on the mobile it shows 1 column 2 rows automatically as far as I can tell. How can I have a 2 column 4 row setup on mobile?
Nice Work,
Congratulations! Good Luck With Sale 
Thank you
Congratulations for excellent work and sales!
Thank you
