367 comments found.
Examination timer section still continues even after closing the window / logout. Can it stop and resume after login?
Kindly let us now your query to support@eduexpression.com so that we can check your issues and resolve it.
Thanks
How to add math equations in question? The editor seems to put the latex codes directly instead of the formatted equation. Opting inline or display doesn’t seem to help.
Kindly raise the support ticket at zuxus.ticksy.com . the team will assist you for the same.
Thank you
Good support team. My problem was solved. Thanks a lot guys. Keep it up.
Thank you so much !
hey your support link is not working.
Yes its changed ! now its zuxus.ticksy.com
All the data and emails are there, only URL Changed. Same is updated at support links every where.
Thank you
Pls share the changelog …
Also, I think its updated on 17-Jan … So can you pls tell what changes are done in script.
I really wanted to buy it, but I’m concered about few things …
Also, can you pls tell me, about next update … and what update I can expect in it.
There are no significant changes yet in the product. You can check the same, it’s same as in the package.
There is no update schedule in upcoming months for now.
Many thanks for the interest.
Great … Thanks for your instant fast reply.
I’m testing the demo … and it seems there are few bugs … like I’m unable to generate Certificate, and sometimes it gets very slow, and other basic errors.
An Internal Error Has Occurred. Error: An Internal Error Has Occurred.
So can you pls assure, that the system will be totally bug-free and what type of support is there in case of Bugs in the system.
Also, is there any TRAINING MODE … in which student gets the answer instantly … for practice purpose (not evaluation needed in this case).
Certificate generate is disabled due to server load issue in demo . The internal errors are due to customers activity. Like you are watching exam and in the same time some one else deleted it in demo or some one again re-accessed it, these are those errors in demo.
However in the real script this will not happen.
The system is totally bug free and you can see the support reviews are good since we have in house dedicated support team.
You can get the support idea from this link . https://eduexpression.com/support-policy/ It works in queue and via email / ticket system only. It take 2-5 working days to maximum.
We have instant result option and preparation mode. You can create Exam at Admin – Exam – Add New Exam to check the flow.
Thank you
users can’t view the result after finish the exam
Kindly raise a support ticket at zuxus.ticksy.com .
The team will assist you in your issues. Please don’t worry.
Thank you
Frist Of all thanks for a Good Job, I am facing this type of problem in this script
in Dashboard Section and My Exam Section and All things opening Good
Many thanks for your wonderful words. I request you to kindly raise the support ticket https://goo.gl/yqjzc2 so that technical team will investigate and resolve your issue.
Thank you again for your purchase,
Hey In Your Script there are so many error and your support service is worst ever. I have submitted so many tickets but they haven’t fix my issues and I want some customization in your script but your small customization charge is more than your script price. So I’m going to return your script.
Hello sir, I am able to see all your (5) tickets responded on time for both WP version and Elite Script.
Also the custom development charges are no way related to cost of the script. In custom development a developer needs to work on your project and if the developer is working for 10 days do you think it can be done in less than $89? Please also considering the SCRIPT is open source, you can get it done from other freelancers if you think our prices are not reasonable.
I always wonder by why buyers use such terms like worst support when we offer consistent support and replies. We do not work in run time and takes 3-5 working days to respond tickets in most cases.
Thank you
Okay but your script has so many errors like not showing feedback in admin panel after sent by students. and in student mail box emails are not opening earlier I’ve got some other issues can tell always if I’m getting issues then how can I run my services to others?
And paypal payment is also not working.
And can you tell paytm payment integration charges?
Sir the technical support will guide you better on how and where the feedback is shown, similar the charges for payment gateway integration be told by the development team only.
Please raise a support ticket for the same and wait until it gets your number in queue. http://silversyclops.net/support-policies/Thank you
Okay Can your development team contact me? because I need it.
Sir please put the call back request in your query, They will contact you back for the same. Please don’t worry.
Thank you
I had send them an email for call back at least 20 days ago but hadn’t contacted me yet.
Hey where have you gone?
I manage only presales query. Kindly send the request again, i’ll put the note to admin to get the call back arrange for you.
Thank you
Okay I’m Sending an email withing a minute.
I’ll send email with email account name Rajesh Sharma.
I had sent an email with subject Call Back.
That will be followed by respective concern team. No need to post notification here. Thank you
Hey Can you tell which version of cakephp is being used in your script?
2.5x
Kindly email the issue to support at silversyclops dot net
The team will investigate and resolve your issue.
Thank you
How much it will cost (INR) to add social login and upload questions through word
Kindly share the requirement to support at edu expression dot com with proper reference of word format, and what social site you want to include for accurate quote and time frame.
Thank you
I dont receive message in spam box or inbox can u send it again and plz send any document helping me to use this site and thank you
Sir the documentation can be found at https://silversyclops.ticksy.com/articles/100011785 or at eduexpression.com as already linked at item page.
how subjective question work ??? you told me you will sent me a document to how mark the question paper manually ? my email hossam.farrag2010@gmail.com
Sir already sent, please check the spam box in case not received Other wise sending you again in 1 hour
I dont receive message in spam box or inbox can u send it again and plz send any document helping me to use this site and thank you
Creating Subjective Question#
Admin – Questions – Add Questions – Subjective Type
How it Appears in Exam
Students needs to write answers for each subjective questions like an essay type questions do.
How Marketing Works
From Admin – Exam – Exam List – Action Button -> View – Finalized Results – You can manually assign marks after reading each answers.
Feel free to write us for more help. Thank you
I want full installation service what its cost
Sir the installation is free with this purchase. Thank you
Hello sir how much time it will take I need this immediately
Please check wattsup message
Sir we work between 10:30 Am to 6:30 Pm Monday to Friday. Will attain your msg shortly.
Thanks.
Hello,
Kudos for your nice work 
You work is really appreciable.
I’m interested to buy it, but I’m concerned about a few things … so please do help me.
1.) New Update: Great Software is Evlopding on Daily basis. I had seen no current update, so can you pls when a new update is expected and what features & improvements you had done in it.
2.) Scale: I want to add more than 2,00,000 Questions in q.bank and more than 500 students, will giving the live exam at a single point of time. So is your Exam system and Code optimized to handle the load? (It will be hosted on Dedicated Cloud with 8GB Ram & XEON).
3.) PHP 7.3: Our Server is full Latest Ubuntu 18 with Latest PHP 7.3 & Mysql 8 … so is your code latest and will run flawlessly on newly improved technology stack.
4.) UI Issues: After Checking Demo … I’m bit concerned … that UI doesn’t seem fully final and it looks like it’s not fine-tuned for practical use. So after purchase, Will I get full functional and good UI product.
5.) Export-Import: As I will have more than thousands of questions, I need to EXPORT and IMPORT … along with PICS and Videos … So does your system support Export & Import of Questions along with binary media like Images & videos?
6.) MathJax: We need to add all questions, that will be Equestions & formulae based … so Can we type in MathType and copy paste it simply. How system handles the equations (will it compiled as images or will be as is). How Import & export will work for Equation questions.)
7.) Social Login: I’m Unable to find very basic needed … option … Login with Facebook & Google.
8.) EWallet Needed: I need all features in Elite, along with Group Based Exam, so can you pls tell why it’s not added in Elite.
9.) Learning Mode with feedback: Is there any Learning Mode … where … the student is just practicing the questions (and hints & Detail Explanation is shown if he commits a mistake. No Final Submission needed in this case.
10.) One Click PDF Export for Offline Examination: Option to Create a PDF file with Questions.
11.) Bugs & Errors: Will BUGS & ERRORs will be handled and I will be helped with the proper timely solution, in case of any technical or Bug in the code … As I had worked with many developers … So I’m very concerned about it.
There are many Cheap & Unethical Developers, who after buying the product, ask extra charges & payment to solve BUG & Technical issues in Code. Even there are such cheap people, who ask extra money for use it at scale and ask payment to optimize the code to use in large customer base.
Please help with my concern, as brief & in detail manner, so that I could make an informed decision.
Thanks Again
HI there,
Many thanks for such a interest.
1. We do not follow any modular update and we are not scheduled any update on this product currently.
2. I believe the script can efficiently handle the data mentioned 20k question pool and 500 concurrent users in Dedicated Cloud with 8GB Ram & XEON). But if there is any additional optimization needed, it will be chargeable extra.
3. Yes we can adjust the script to work with PHP 7x. You need to contact us for the patch after your purchase It may charge extra in some cases.
4. We deliver software as it is showing in the demo. For any additional changes in UI or any further adjustment will be chargeable. You can refer the front end UI Design for exact time frame and quote.
5. Exporting / Importing Media and Images is not currently in the package but can be developer as part of customization. Please email the format for exact quote and time frame.
6. MathJax does not support copy past for now. Kindly provide the sample of your Math Questions so that we can check for the possibility for the same. That will be custom development order.
7. We do not have social login feature by default in the package. It also required custom development
8. Since elite version offer Package based examination hence group thing is not getting fit in the logic. Admin is creating packages and which is avail in the front end for student to purchase. If we categories the student or subject into group, the package visibility will be effected . Similarly it offer eCommerce like checkout from payment gateway not from e wallet. Both features are not required in Elite.
9. We do not have any e learning feature currently in the package. For the quote please share the requirement on email with details.
10. It does not support Offline Exam or PDF Import as such, you need to place custom order for the feature which is not in the script.
11. Bugs are always our responsibility and we offer 6 months of support. You can try before purchasing this software to check whether it has all the features as per your requirement or not We take 2-5 working days to respond tickets and it only works in queue. For more on how support work please refer the link below.
For any organization of large scale, usually the script at $100 or $200 cannot be a one stop solution, other than bug if any optimization in code, server or feature of the script is needed we charge extra based on nature of work and amount of time the developer needs to give to task.
It is hard to provide a enterprises level solution in $89 and usually big companies who purchase software does not use as it is but hire us / or others to fine tune UI, Features, Scale-ablity and other aspect.
If you have model which is bigger than just a regular portal, i recommend you to purchase the code, take a point wise note of the changes and optimizations, get the fresh quote and get it done. You can also use your own technical team as the code is open source.
Support Policy : https://eduexpression.com/support-policy/
Feel free to write us if you need further assistance on the same.
Thank you again for taking interest.
how subjective question work ???
In subjective exam you need to mark the question paper manually, I will email the document by tomorrow as it’s holiday at our end.
ok where is the document ?
Sir already sent, please check the spam box in case not received Other wise sending you again in 1 hour
can Elite version disable the buying package? I would like to run as Pro version because I would like the student to skip buying package feature.
It can be done via customization but can be a costlier affair than purchasing Pro version straight forward.
Thank you
Can’t install it as the webpage shows Error 500. Even your support page also shows Error 500.
I have sent the email on support@eduexpression.com but haven’t received a reply since yesterday
There is no documentation files in the download package and your support url also broken
Many thanks for the purchase Please understand we do not work on weekends and email works in queue.
Your email will be attained once your number reach in queue. The support portal will be back online shortly . You can find the documentation at eduexpression.com as well.
Please don’t worry we will investigate and resolve your issue.
Thank you
While going through demo, Whenever i am clicking “TAKE EXAM” I am faching error.. couldn’t see EXAM interface
There was an issue in server. Kindly recheck it after a while. It will get resolved. Thank you
Prepurchase question : when i click on add to cart button to buy a package. The package just get added to the cart and user have to go manually to the right upper corner for checkout which i think a confusing step. Is there option in this script so that on clicking add to the cart button user would directly divert to the checkout page?
Very good idea, will surely add this in next update. Thanks for the suggestion.
Please can you tell the approx time for this update to take place.
If it is urgent, i recommend you to buy the software and we can do it in 1 working day and at Rs 500 extra. Thank you
how can i show social login i mark it published but it doesn’t appear WHY ?
Kindly email the issue to support@eduexpression.com
Thank you
in my site on registrationpage cant put/write @ how can i solve this problem
Please refer the support policy : https://eduexpression.com/support-policy/
Your email is in queue and will be replied once your number reach. It does not work in real time sir.
Many thanks .
i wrote but not replied and cant open my site because of this problem
Are you reading my comment sir ? Support works in queue. Not in run time basis. Please wait until your number in queue reach to get the response.
https://codecanyon./item/eduex-online-exam-system-elite/21244976/supportClearly mentioned in all item page and support policies about it. Please have some patience.
ow many days I wrote in the support section I asked for my cpanel password so I still do not answer the solution does not send mail to the student does not have the system and language problem a lot I have chosen to do what I should be able to help someone at least about mail
Sir you shared your passwords Yesterday only and please understand we do not work on weekends. Kindly have some patience the ticket will be attained shortly in working hours.
Please don’t worry
Although I write to the technical team, I still have no answer. I’ve solved the language problem by myself. but the main is sending mail. Do not still send the verification code to the member system Please find a solution to this problem
Simply you want the verification email to be disabled for student, is that exactly you want sir ?
system does not send the verification code sir problem. I do myself manually each time either direct members or must send the code
Okay so the script is not generating verification code ?
please ensure the email port is active, and your ip is not blacklisted, script email functionality seems to be working fine can you please contact your server provider once for further help ?
I’ve looked at them all. generate code but does not send mail to the student.direk üyelik sağlıyabilirmiyim without code and mail
Have you asked your server provider for IP thing ?
the service provider said the port and other information.I have entered the settings section of that information I have sent my cpanel and site passwords to you as if I already made the mistake
Okay, let’s cross check it again for you.
thank you for your attention Please let us check
dont write/put @ in registration form and index page not tarnslated turkish how can i translate first page http://rehberevi.com/sinav/
Kindly raise the support issues here : https://goo.gl/yqjzc2
The team will assist you in the translation and other help.
Thanks
i wrote but anybody reply 
i must open my site today
Please refer the support policy : https://eduexpression.com/support-policy/
Your email is in queue and will be replied once your number reach. It does not work in real time sir.
Many thanks .
