Hello,

I am not sure I understand the stated issue. Though, if you want to request the refund, please, check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Hi,

Thank you for contacting us.

Currently, the service availability depends on the staff member’s availability. So, if you want to set the special price for the service within the specific time period, you will need to create these service, assign a staff member to them, and, using the Special Days add-on (https://codecanyon.net/item/bookly-special-days-addon/18611122?s_rank=26), configure the special schedule for the staff member. You can look into the add-on’s demo via the following link: https://www.booking-wp-plugin.com/demo/special-days/ .
If the created services are having, for example, seasonal price (meaning that the stated price for the service is available for a short period of time and will be changed back), you will also need Service Hours add-on (https://codecanyon.net/item/bookly-special-hours-addon/18704535?s_rank=25). The Special Hours add-on allows setting a special price of services within provider’s schedule.
Another way to provide discounts on the services withing Bookly is through using Coupons add-on (https://codecanyon.net/item/bookly-coupons-addon/21113860?s_rank=15). You can look into the add-on’s documentation via the following link: https://support.booking-wp-plugin.com/hc/en-us/articles/115003939373-Coupons-Add-on .

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Hi, I don’t want a discounted price for certain time. I want a discounted price for multiple of the same services that has to be used within a certain time, such as 30 days.

Hi,

I am not sure I understand the requested functionality. Could you please provide some additional explanation? (maybe providing a brief example would be extremely useful).

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Hello,

Please send us an email to support@ladela.com with this inquiry, ticket number #60652, the purchase code as well as access to the admin panel, so we could look into this matter.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Hi, thanks for the interest!

For this case, you will need to have two staff members and two customers will be able to book the same time slot, even for different services.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials