39 comments found.
Hi there,
I have made services that are 1h 30 min. But the time slot stay at 1 hour… So there should be a service at 8 am and at 9:30 am. \But it is 8 am and 9 am?
How to change this?
Hello,
Thank you for your message.
Please send us an email to support@bookly.info with this ticket number #104450 and the purchase code so we could look into this matter.
Thanks!
Kate
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Hi,
i;m getting this error after activating the plugin. Any suggestions?
Fatal error: Cannot redeclare bookly_mollie_loader() (previously declared in /home/repairex/public_html/wp-content/plugins/bookly-addon-mollie/autoload.php:7) in /home/repairex/public_html/wp-content/plugins/bookly-addon-pro/lib/addons/bookly-addon-mollie/autoload.php on line 7
Hello!
Thanks for reaching out.
Please send us an email to support@bookly.info with this ticket number #104306 and the purchase code so we could look into this matter.
Thanks!
Julia
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why i can not use my license code ?
Hello,
Thank you for your message.
Please send us an email to support@bookly.info with this ticket number #104018 and the purchase code so we could look into this matter.
Thanks!
Kate
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my license is not valid ?
Hello,
Thank you for your message.
Please send us an email to support@bookly.info with this ticket number #103819 and the purchase code so we could look into this matter.
Thanks!
Kate
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can i add a payment link in the email afterwards ?
Hello,
Thank you for your message.
Do you mean that you want to add a payment link when the appointment is finished? You can include it into this notification http://joxi.ru/DmBQJNLIJxME7r but actually there is no guarantee that the payment will be done.
Let me know if I understood your request correctly.
Thanks!
Kate
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hi just wondering if it is possible to redirect visitors to a page if they cancel payment
thanks
Hi,
Thanks for your message.
Please send us an email to support@bookly.info with this ticket number 97923, your purchase code for Bookly Pro and kindly clarify if cancellation is during the booking process or after the appointment is created through the cancellation link in the email so we could look into this matter.
Many thanks,
Richel
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Is it possible to use different paypal account for different team ?
Hello,
Thank you for your message.
This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. You can leave your request here: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests and if it gets enough votes, it might be implemented in the future release.
Thanks!
Kate
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Hi there, as soon as I’m installing the mollie plugin, my wordpress plugin page at www.westravanholthe.com collapses, so I’ll need to delete it again. Can you help out? thanks! Oscar
Actually, it goes wrong as soon as I’m activating it…
Hi,
Please send us an email to support@bookly.info with this ticket number #88605 and the purchase code so we could look into this matter.
Thanks!
Alex
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You should clearly detail on the main description of this add-on that ONLY UK purchases can be made.
Hi,
Thanks for your feedback, we’ll update our promotional materials.
Thanks!
Alex
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I have the same problem as @studiomokum. I’m getting a error
Hello,
Please send us an email to support@ladela.com with this inquiry, ticket number #82005, the purchase code as well as access to the admin panel, so we could look into this matter.
Thanks!
Kate
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Hi There,
We’ve already installed Bookly and Bookly Pro on our website. Now we’ve installid this Mollie – Bookly plugin but cannot adtivate it, therefore it does not appear in settings – payments as an option. When trying to activate the plugin it causes a ‘fatal error’:
Fatal error: Uncaught Error: Call to undefined method BooklyMollie\Lib\Plugin::enabled() in /var/www/vhosts/mokumproductions.com/httpdocs/wp-content/plugins/bookly-addon-mollie/lib/Plugin.php:35 Stack trace: #0 /var/www/vhosts/mokumproductions.com/httpdocs/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/base/Plugin.php(116): BooklyMollie\Lib\Plugin::registerHooks() #1 /var/www/vhosts/mokumproductions.com/httpdocs/wp-content/plugins/bookly-addon-mollie/main.php(18): Bookly\Lib\Base\Plugin::run() #2 /var/www/vhosts/mokumproductions.com/httpdocs/wp-admin/includes/plugin.php(1897): include(’/var/www/vhosts…’) #3 /var/www/vhosts/mokumproductions.com/httpdocs/wp-admin/plugins.php(178): plugin_sandbox_scrape(‘bookly-addon-mo…’) #4 {main} thrown in /var/www/vhosts/mokumproductions.com/httpdocs/wp-content/plugins/bookly-addon-mollie/lib/Plugin.php on line 35
Please let us know how to fix this problem
Hello,
Please send us an email to support@ladela.com with this inquiry, ticket number #81870, the purchase code as well as access to the admin panel, so we could look into this matter.
Thanks!
Kirill
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I’ve bought and installed the Mollie Add-0n (as well as the Bookly Pro Add-on) and installed it in WP, but when I try to activate it I get the following error message:
Fatal error: Uncaught Error: Call to undefined method BooklyMollie\Lib\Plugin::enabled() in /customers/c/6/2/agilitydito.com/httpd.www/wp-content/plugins/bookly-addon-mollie/lib/Plugin.php:35 Stack trace: #0 /customers/c/6/2/agilitydito.com/httpd.www/wp-content/plugins/bookly-responsive-appointment-booking-tool/lib/base/Plugin.php(116): BooklyMollie\Lib\Plugin::registerHooks() #1 /customers/c/6/2/agilitydito.com/httpd.www/wp-content/plugins/bookly-addon-mollie/main.php(18): Bookly\Lib\Base\Plugin::run() #2 /customers/c/6/2/agilitydito.com/httpd.www/wp-admin/includes/plugin.php(1897): include(’/customers/c/6/...’) #3 /customers/c/6/2/agilitydito.com/httpd.www/wp-admin/plugins.php(178): plugin_sandbox_scrape(‘bookly-addon-mo…’) #4 {main}thrown in /customers/c/6/2/agilitydito.com/httpd.www/wp-content/plugins/bookly-addon-mollie/lib/Plugin.php on line 35
Can you please assist?
Hi,
Please send us an email to support@ladela.com with this ticket number #81591 and the purchase codes so we could look into this matter.
Thanks!
Alex
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Hello,
Some customers can’t reach the mollie payments page on their iphone, the screen stays white when they click next after selecting mollie.
What can be the reason for this problem? or how do i fix this?
Thank you.
Hi,
Please send us an email to support@ladela.com with this ticket number #81147 and the purchase code so we could look into this matter.
Thanks!
Alex
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Hello,
Plugin is working great, thanks for that!
However, mollie is not a familiar brand in The Netherlands. Is it possible to show the icons of the payment method, such as Ideal and Maestro? Ideal is for me the most important to show, because customers will get more confidence to buy a product with the Ideal payment icon.
Thanks
Hi,
Thanks for the warm feedback!
Currently, this functionality is not supported.
Please add these details as a new record to our feature request forum: https://support.booking-wp-plugin.com/hc/en-us/community/topics/200189331-Feature-Requests
The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives.
Thanks!
Alex
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I want to change the paymet gateway from I pay with Mollie to pay with Ideal. How do i change the name?
Hi,
You can rename the payment options on Bookly’s front-end in the appearance menu.
Thanks!
Alex
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Hi I installed and registered this Mollie add on – but when purchasing something I am not redirected to Mollie, in stead a 500 error appears. What goes wrong?
Hi,
Please send us an email to support@ladela.com with this ticket number #62884 and the purchase code so we could look into this matter.
Thanks!
Alex
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Dear Ladela,
We are using the mollie addon for the website:https://www.flyboardschoolamsterdam.nl
but when u choice mollie for making the payment we arent getting redirected to the website off mollie.
What could be the problem? Greetings Dennis
Hi Dennis,
Please send us an email to support@ladela.com with this ticket number #59703 and the purchase code so we could look into this matter.
Thanks!
Alex
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Hy, I’ve purchased a Mollie Add-on but nevertheless in wordpress my bookly tab still ask for a purchase code/verification. If i fill in the code, nothing happens. Please help. Kind Regards Anouk
Hello,
Please send us an email to support@ladela.com with this inquiry, ticket number #55949, the purchase code as well as access to the admin panel, so we could look into this matter.
Thanks!
Kirill
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Hello, For my Crossfit needs, I would like to change the option of payment by annual subscription. when a user would like to use one credit ( 1 hour) I would like to decrement the number of session/credit. As you can see below, it is our price.
Base Subscriptions (AB) 12 months
25 sessions 240 $ 50 sessions 450 $ 100 sessions 775 $ 150 sessions 1050 $ 250 sessions 1500 $
Thanks for your help. michael. +1 514 839 7971 michael@catrouillet.com