103 comments found.
Hi, is it possible to track how often specific FAQs are clicked by the user / is it possible to automatically place the most often clicked FAQ at the top of the listing?
Sorry no, It doesn’t have any function like that.
I can not upload installation the plugin. The following message appears when uploading. “The package can not be installed. No valid plugins found.Plugin installation failed.” (Translate Korean into English) The free space is 48M. I would like a refund if I can not resolve it.
lifej@naver.comHi, Please unzip it and install the main plugin file. If you still have problem, please mail me at contact@iqbalbary.com
Installation was not possible after purchase. The seller also confirmed and promised a refund. No refunds yet. When will I get a refund?
Hi, Its your website fault(themes) so the plugin is not working. Thats why I said, I will refund you but you didn’t create refund issue. Please contact codecanyon for refund and I will release the fund. Thanks
Hi, thanks for your greate app, but i have a problem, if add the short code to a woocommerce produkt, the product customer review will disabled, why ?
Can you send me your website link at contact@iqbalbary.com so I can check it. Thanks
send u email
Hi. I have a pre-purchase question. Can you put a drop down within a drop down?
No, This feature is not yet a part of this plugin. Thanks
I’m having an issue where the plugin isn’t showing any of the forms that allow editing when I click on an existing form. All it shows is the title and shortcode id. If I go to create a new one, it does the same thing. Do you know what the issue could be?
Please send me your website login info at contact@iqbalbary.com so i can check the problem. Thanks
Are permalinks supported?
You can use the FAQ as shortcode within any page, post or CPT. So for those, permalink is matter. Thanks
I can’t find text editor , please help me.
Please send me your website login info at contact@iqbalbary.com so i can check the problem. Thanks
Hi there, I really need some assistance in moving the icon from the left hand side to the right hand side – could you kindly assist? Thanks.
Hi, Please check your email. Thanks
Hi, will you plugin work with Wordpress 4.5 ? thank you
Yes, it works with Wordpress 4.5
I just bought it and your plugin does not work: the FAQs are all open like if it was text, and now my sidebar is on the right instead of on the left. http://ctlegacy.staging.wpengine.com/the-profound-treasury/programs-of-study/the-profound-treasury-retreat-2016/faqs/
Please refund me
Please send me your website login info at contact@iqbalbary.com so i can check the problem. Thanks
Hi Images are not inserting into the post 
Can you send me your website login info at contact@iqbalbary.com so i can check the problem. Thanks
It would be really nice to ‘Copy’ an FAQ group – if I want to have a group of FAQ’s that all have the same settings, it is a lot of work each time to configure all the colors etc…
Hi, Sorry you have to add those setting manually when you will create a new FAQ group. Thanks
When you open and close the FAQ sections, is there a way that when the desired question is clicked, the answer doesn’t open in the middle of the content? In other words, the longer answers to the FAQ have this problem of not automatically scrolling back to the top of the newly opened answer.
I’ve come across a discussion thread with an answer in there, but I’m not good with this coding stuff? Can you help address this issue or explain what I can do?
https://github.com/jquery/jquery-mobile/issues/2167Hi, Please mail with your website link so i can check it. Thanks
Is it possible to simply embed all FAQs with a single shortcode, rather than one at a time?
You can create a category with lots of FAQ’s. Then you can use its shortcode in pages/post. If you want all FAQ’s(all category), you have to put all shortcode one by one. Thanks
I’ve looked but can’t tell, is there any option or setting to have the faq “expanded” on computers but collapsed by default on screens say 480px or smaller?
I really need this functions for a project, hoping your’e my answer!
Thanks
Sorry there is no option/setting for that but you can do that by custom CSS and Javascript. Thanks
Hi, Is there a search field? (Not the wordpress built in) Looking for a FAQ-plugin with a search filed that only searches within the FAQ:s and not the whole site. Grateful for answer! Have a good day!
Hi, No. It doesn’t have own search option. Thanks for your question.
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I have a conflict with a another plugin : “WordPress Post Tabs”
If “WordPress Post Tabs” is active, tab from the FaqPlus are not show We see only the text and if Faq Plus is active, “WordPress Post Tabs” have no tabs
Thanks san
It is strange because i have an another site and this 2 plugins are working well together
It is strange because i have an another site and this 2 plugins are working well together
Please send me your website info contact@iqbalbary.com so i can check the problem. Thnaks
12 days after contact the support, still no working…
Why didn’t you reply on my email ? I sent you email reply 3 days ago but you didn’t response. And i can’t touch any code without your permission and i asked permission in that email. Please read it again and let me know.
it’s working now
thanks for your help
You are welcome.
hi – is there an easy way I can underline text in FAQ question titles?
I don’t understand what you mean, can you please send me more details question in my mail contact@iqbalbary.com
hi, I mean if for example FAQ title is: “FAQ #1: How do I Order” , is it possible to add code so just the word “Order” is underlined?
use code like this <u>order</u>
hi – thanks!
