166 comments found.
heyyy, can you include a duplicate bot option? It would be fantastic!
Hey,
Really sorry for the late of my reply, I was sick and couldn’t work on my projects for a few weeks 
You can duplicate a chatbot using this plugin : https://www.ohmyquiz.io/knowledgebase/how-to-duplicate-a-quiz/ (sorry for this FAQ which is related to another plugin, but it’s exactly the same question).
I’m still there if you need something else! Have a great day.
Stéphane
I tried the demo, works like a breeze, no technical skills required it says. So I buy the chatbot and get all kinds of files of which I have no clue what they are or what to do with them. Please help. PS: Item Support doesn t work
Hey,
Really sorry for the late of my reply, I was sick and couldn’t work on my projects for a few weeks
Just install the zip file like any other Wordpress plugin! You can find a lot of tutorials here : https://urbangiraffe.com/articles/how-to-install-a-wordpress-plugin/
It takes 1 minute : go to your admin, “plugins” => “add” then “upload” and choose the zip file. Done 
I’m still there if you need something else! Have a great day.
Stéphane
Hello, before buying this wonderful plugin I have some questions : - Is it available in french (I can see you are french that’s why Im asking) - Is it possible to let the user ask his own questions - Is it possible some time to take hand and to make it a real chat
Hey,
Really sorry for the late of my reply, I was sick and couldn’t work on my projects for a few weeks
Yes it’s available in French! I’m French so I always translate my plugin in French. If I forgot some translations, just send me an email and I’ll be glad to fix it.
Not yet! But it’s something I’ll work on!
No, it’s not possible and not planned, sorry. It’s not how the plugin works.
I’m still there if you need something else! Have a great day.
Stéphane
Hello, what data import from the users that interact with the chat?
Hey! Sorry, I don’t understand your question. Can you be a bit more precise? Thanks.
Good day! After upgrade to last version emails not sending. Can you help?
Hey! Oh, weird, I didn’t change anything about that. Can you check your spamfolder + can you try to send an email using this plugin : https://fr.wordpress.org/plugins/check-email/ ? (it’s a mail tester for WP). I just want to be sure the problem comes from my plugin, and not your WP install.
Thanks, keep me in touch!
I see errors in console, before update there where no errors. I using wp theme based on bootstrap and i think its can be conflict. Spam is empty
Can you send me the URL of your chatbot please? I’ll make some tests on my side.
add api watson support bro
Hey! I’ll think about it :)) thx
man can you add more options to add free chaht like
if equals if content has any of the following keyword etc
Yep, it’s planned, I’ll try to work on it at the beginning of the year!
For info, my roadmap : https://trello.com/b/3RQZmvLP/wp-chatbot
Hi, the bot is still not working. I have been waiting for new releases as you said you will fix my issues. Can you please tell me if the issues we noticed, have been fixed as you said you will do ? Because right now I see nothing.. neither in the bot url or by adding the shortcode to a new page…
Hey,
Désolé pour le délai de réponse, j’avais avoir complètement perdu le fil de notre discussion toutes mes excuses.
J’ai fait de très gros changements dans le core du plugin ces derniers jours/semaines. Avez-vous installé la toute dernière version ?
Elle est disponible sur Envato, ou sinon je peux vous l’envoyer par e-mail. La majorité des bugs ont été résolu car j’ai complètement recodé le front-end du plugin et l’utilisation du shortcode.
Merci ! Bonne journée et bonnes fêtes.
Hello, I just made the purchase! I’m not able to enable chat as this example: https://wpchatbot.io/demo/official/demo-5-meet-tanguy/ helppp me
I just found out, thank you!
Great, thanks a lot for the purchase!
Hello can this chatbot send people to payment gateway.
hey! You can send people wherever you want using the book, because he can redirect people to an URL you give him.
It has the same effect has someone clicking on a link, it opens a new tab in the user’s browser.
Is it what you need?
yes
So it’s OK ! Feel free to try the demo builder here : https://www.wpchatbot.io/demo/public/wp-admin/
Got an email that plugin was updated by Envato and have the Envato plugin on my site to be able to update from my Wordpress install…but don’t see an update available. My plugin keeps saying 1.07 no matter if I delete and install with download from Envato. What version is the plugin on? If it is in fact updated beyond 1.07 why won’t it update through the Envato plugin?
Hey Fenix!
Can you send me an email at support@institut-pandore.com please? I’ll send you the last version immediately, there are issues sometimes with the Envato Submission Process… I don’t know why :/ The last version is 3.11 (from this morning, but yesterday, it was 3.10, anyway).
Thanks, have a great day!
Stéphane
(1.10/11, not 3.10/11 sorry)
Hi StephanePtn, I really like your chatbot plugin and in fact eager to purchase it and add it to my wordpress website. However, I have a pre-purchase question that I really like you to address.
On creating a question, there is a feature to add <!--more--> tag that splits a message into several messages what happen in the trials and demos is that it splits the message into multiple messages but it send all parts instantly to the user like showing 10 messages at a blink of an eye.
I have checked on the settings and configuration that the plugin dashboard offers but I couldn’t find a thing that could add delays in displaying the parts of the message.
What I was aiming to achieve is that, say for example, a question with 7 <!--more--> tags, that will be 1 question divided into seven messages and would like part 2 to show 2 seconds after part 1, part 3 to show 2 seconds after part 2 and so on.
Can that be possible and is there something we can do like a workaround to achieve this kind of feature?
Thank you and hoping to hear from you really soon.
Hey!
Thanks a lot for your message! You are totally right, this is not a normal behaviour, it’s a bug that I’m fixing right now.
I guess I’ll be able to fix it today, and release a new version on Monday or Tuesday (with other improvements).
I keep you in touch, but be sure this will be fixed in the next days!
Have a nice day,
Stéphane
Hello StephanePtn,
I really appreciate that you responded to me in a timely manner and its been days since your last response to my comment, how is things going on? any updated on my pre-purchase question?
Thank you so much for looking into this concern and hoping to hear from you really soon. Have a great day.
Hey! Thanks a lot for your patience. It’s now fixed 
https://wpchatbot.io/demo/official/chatbot/messenger-with-sidebar-and-input/
The next step is : display the waiting dots enough time to make it realistic (using the length of the sentence to display). I’m on it! :))
Stéphane
Hello Stéphane,
Thank you so much for getting back on me, what you did was good but I’m looking forward on what you said as the next step: Displaying the waiting dots enough time to make it realistic using the length of the sentence to display. I think that is the feature im looking for into this plugin and with that feature, i think this plugin would be great.
I’m excited to have that feature before I purchase so when do you think you can make it? and I hope its really soon. Thank you and looking forward to hear from you again.
Stuart
Hey Stuart,
I got a lot of work today, so maybe tomorrow… but honestly I’m not sure :/ If it’s not tomorrow, it will be mid or end January.
Thanks for your message, have a nice day!
Hi Stephane, how is the bot accessed? Is it similar to drift in that there is an icon in the bottom right of the page and once that is clicked the message box will appear to engage the bot?
Hey!
Sorry for the late, I didn’t see your message Envato comments are not very convenient for authors.
The “bottom right” feature doesn’t exist yet, but I’m working on it today! I really hope I’ll be able to release it this week, be sure I’m doing my best because it’s a major feature.
Thanks for your message!
Stéphane
Hey,
The bottom right widget is now available ! You can try it here : https://wpchatbot.io/demo/official/demo-5-meet-tanguy/
Feel free if you need more info. Have a great day!
Stéphane
Hello, plugin looks great. Is it possible to take over a conversation after the visitor finished with the bot ?
Hey,
Thanks a lot for your message and for your purchase!
Take over is not an available feature, and to be honest, it’s not planed for now :/ The roadmap is here : https://trello.com/b/3RQZmvLP/wp-chatbot
But be sure I’ll keep you in touch if my plans change.
Have a nice day!
Stéphane
Hi there. I am just checking in on the status for the development of the widget for the lower right hand corner… intercom….
Hey! Unfortunately I took a lot of late and the feature is not yet available. I’ll notice you once it’s done! Thanks for your patience.
Hey,
Sorry for the late :/ But the bottom right widget is now available ! You can try it here : https://wpchatbot.io/demo/official/demo-5-meet-tanguy/
Feel free if you need more info. Have a great day!
Stéphane
Great. I am testing it out on your demo site. Where do I enable the widget in wordpress backend?
It will be complicated to enable it on the public demo chatbot unfortunately But you can find the settings on the building page > advanced settings > Quick Access : http://d.pr/i/L2PSAD
Tell me if I can help more!
Hello, i just added shortcode http://prntscr.com/hc42zk and menu and header is inside the iframe area, also please add functionality …
“if text contains ‘any text’ “
then
- send text / link - send image - send video - send file
so we can do the chatbot smartest
please! your plugin is great.
Hey Vexy,
It’s a really great idea. I’ve just added it to my roadmap : https://trello.com/b/3RQZmvLP/wp-chatbot
I keep you in touch! Thanks again for your review!
Hi! I try the demo. Can I create the autocomplete in the input area with js?
Hey! If you are a front-end dev, I guess you can do it! Input area is just a stylized <input type=”text”> or <textarea> field!
Where is the documentation??? The bot layout is messed up and I have no idea what to do to get it in order. I am using Newspaper 8 from Tagdiv!
There is no information to be found in your download, no link here in your comments, unacceptable
Can you please help me out here?
Thanks.
Hey ! Thanks a lot for your purchase !
I’m sincerely sorry for the lack of documentation. It’s a brand new plugin, and I’m still working on the documentation (because I change a lot of stuff in the UX, I didn’t want to publish an already obsolete doc).
I’ll send you the link of the doc today or in the next days! Thanks a lot for your patience, be sure I’m doing my best to publish it as soon as possible.
And if I can help you, just send me an email at support@institut-pandore.com
See you!
Stéphane
Hey! You can find the documentation here: https://www.wpchatbot.io/faq/
and what you need is probably here: https://www.wpchatbot.io/knowledge/create-first-chatbot/
Keep me in touch if you need more help :))
Hello, after my chat is appearing some buttons like: Price tables, Accordion Settings, List Features Settings
How can I get this out?
Hey! They appear in the backoffice (in the chatbot builder), am I right?
Wow it’s weird, can you send me an e-mail at support@institut-pandore.com then I’ll send you the last version of the plugin. Thanks a lot!
Hi I will buy your bot, however i have some questions. is it possible to give more as 2 answer choices from the bot? How long, how deep can i build conversations (endless?), is it based on if when and i select where the bot goes for the next question or answer? Can more as one bot be active? I have a special project i like to use your bot for and that differs from your general use here, it is unique so it would be nice to know if you are interested in supporting me in my special idea I have.
Hey back :))
1) 2 answers : yes
2) endless!
3) based on answer
4) Yes of course!
Feel free to explain me your project by email if you want :)) I’ll be glad to help you.
Stéphane
