166 comments found.
Hi ! 3 questions before purchase this plugin :
- In the demo i don’t see where i can change the text “Choose your answer” . Is there any way to change it ? - Is there a solution to hide the horizontal and vertical scroll bar, actually it’s not very elegant ? - Can i embed the chatbot in a modal ?
thank you for your answer !
I found this roadmap from agust 2017 : https://trello.com/c/S6JNWccA/13-open-the-bot-in-the-bottom-of-the-screen-or-in-a-popup , for when is this update scheduled? thanks
Hey hey!
- No, you can’t change “choose your answer” without a simple piece of code :-/ But it’s a good idea of feature, thanks.
- I’m working on the scrollbar issue, to hide them.
- Yes it’s possible! You can embed the chatbot everywhere you want using an iframe : https://codecanyon.net/item/wp-chatbot-easy-chatbot-builder/20437806/comments?page=1&filter=all#comment_17249748
I’m also working on it to improve this, but it takes time.
Thanks, have a great day!
Stéphane
Hey,
Sorry for the late :/ But the bottom right widget is now available 
! You can try it here : https://wpchatbot.io/demo/official/demo-5-meet-tanguy/
Feel free if you need more info. Have a great day!
Stéphane
hi, if a user answers a questions asking for their name can a later question call them by that name? thanks
Does anything on this work properly or was this released too early. I am having issues with everything, cannot create a custom skin, it doesnt see the folder. Cannot hide the sidebar. the chatbox goes way out of the page grid. when entering a response there is a few seconds delay before it displays. Can someone please get back to me about these issues.
Hey!
Thanks for your comment! Can you send me an email at support@institut-pandore.com with your bot URL pls? I’ll try to understand why you got so many issue with the plugin!
Waiting for you. If we don’t find any solution, be sure you’ll be refund.
Stéphane
Hi I sent one through your support form thanks
Hi, is there any update on this?
Can’t add a custom skin. I have tried to reproduce the steps to create a skin as it is described in the Visual Customisation section but the new skin doesn’t show up. According to description is the operation so simple that I can’t see what goes wrong here. Has the custom skin approach been tested with WP 4.8.2? Can you please provide basic default skin which we can drop directly to the root of any theme or sub theme?
I have checked the WPChatBot_bot::availableSkins() method and I see that the loop is harvesting only the themes from WPCHATBOT_PLUGIN_PATH. Shouldn’t the WPChatBot_bot::availableSkins() also returning the content of {template-directory}/wpchatbox-skins ?
Adding the bellow code snippet to WPChatBot_bot::availableSkins() does populate the Visual Customisation section with custom skins located in the template folder.
foreach(glob( get_template_directory() . ’/wpchatbot-skins/*’ ) as $dir) { $name = basename($dir); $skins[$name] = array( ‘name’ => $name, ‘preview’ => get_template_directory_uri() . ’/wpchatbot-skins/’ . $name . ’/preview.jpg’, ); }
Hey! Ver sorry for the late, it was a very hard week ><
Thanks a lot for your comments, I’ll check what’s happening and fix this tonight or tomorrow for sure! I keep you in touch.
Hey!
I will release a new major version of WP Chatbot, but be very careful, because I made some changes in the template structure (+ I fix the problem you sent me) : https://www.wpchatbot.io/knowledge/create-skin-chatbot/
If you need help, feel free to contact me! I’ll be glad to help you migrate using the new template system.
Wow Stephan… you have build something awesome! I’m really happy with the plugin. One issue I have at the moment: it doesn’t send the custom messages from the users to my email. Is there something I’m doing wrong?
Hey hey Bart!
I’m REALLY, REALLY sorry for the late of my reply. It was a very hard time for me. It’s not a good excuse – you bought the plugin, you deserve support – but I just want to let you know I’m doing my best to improve the plugin and give a good support too.
Email sent by the bot are maybe in your spam folder, have you checked?
If you don’t find anything, can you send me the bot URL here, or by e-mail using this form : https://www.wpchatbot.io/support/
Thanks again for your patience, and your understanding.
Stéphane
Hello! I see you say the bot is RESPONSIVE, but when I have it on a small window the options are below the fold. Is it possible to make the user options for input adjust according to the user window so it’s always visible without having to scroll? Specially for the beginning of the conversation I find that it is important to have the options higher up to avoid confusing the user.
Hey! Thanks for your message, it’s a good idea. I’m working on recode a part of the plugin, about the way message are shown. Be sure I’ll improve that in the next weeks.
Hi again ! Is this abandonware ? Already ? Or you just won’t reply to my messages ? I have send 3 messages here and on support. you said you will fix my isue soon. but I don’t have it for now. it has been a month wait…
Hey,
I’m REALLY, REALLY sorry for the late of my reply. It was a very hard time for me. It’s not a good excuse – you bought the plugin, you deserve support – but I just want to let you know I’m doing my best to improve the plugin and give a good support too.
First of all, I would be more confortable if you request a refund. It’s not normal to wait for 1 month when you buy a plugin. You can ask a refund here : https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Even after the refund, be sure I’ll do my best to fix your problems. Let me a few time to “land” and I’ll be back with a solution.
Thanks again for your patience, and your understanding.
Stéphane
Hi Stephane. Is it possible to automate responses with links to post categories? For example, the user asks “museums” the bot responds with a link to the museum posts category? Thank you.
Hey,
Very sorry for the late of my reply.
Unfortunately, it’s not possible yet, and to be honest, it’s not planed for now.
Stéphane
Hi, under Send conversations by email I added my personal email address. I see 4 different chat sessions but none has been forwarded to my email. Is this only programmed to work with ticketing systems?
Hey Josh!
I’m REALLY, REALLY sorry for the late of my reply. It was a very hard time for me. It’s not a good excuse – you bought the plugin, you deserve support – but I just want to let you know I’m doing my best to improve the plugin and give a good support too.
Email sent by the bot are maybe in your spam folder, have you checked?
If you don’t find anything, can you send me the bot URL here, or by e-mail using this form : https://www.wpchatbot.io/support/
Thanks again for your understanding and your patience.
Stéphane
Would you have the “chatbot” option available in a small window within the site page? without having to click a button and be redirected? sorry my bad english
Feature Request: Hello there! There’s something I’d really like to see, because I’m considering getting your beautiful plugin! Can you make the scroll bar more pretty and align it to the overall design of the box?
Friend did not come any folder and either documentation or instruction manual on the use of the system and the creation of the chat, register of the words etc. I already sent request via support and I am waiting for return …
I do not have practice with wp and yes with html and php, my wp is in Portuguese because I am Brazilian, I would like to know where I find the files of your system so that I can do the translation for the interafce of your plugin stay in Portuguese ???
Hey!
I just replied to your ticket :)) I’m working hard on documentation, it will be released very soon.
To translate the plugin, just follow this tutorial : https://www.ohmyquiz.io/knowledgebase/how-to-translate-the-plugin/
It’s not the documentation of WP Chatbot, but it’s EXACTLY the same steps.
Stéphane
Hi there. I am just checking in on the status for the development of the widget for the lower right hand corner… intercom….
Hey! Working on it right now, it’s going well, but I want to release the perfect widget. Thanks for your patience!
Friend I do not understand well …. the created chatbots are for use only in wordpress sites or can I put them on site in html or php ? If yes, is chat responsive ?
Hey!
You can embed chatbot on other website than your WP site, with an iframe. It works fine, and yes, it can be responsive if your website is responsive :
<iframe src="https://www.yoursite.com/your-chatbot" style="width:100%;"></iframe>
You can build a chatbot using the demo chatbot website (http://www.wpchatbot.io/demo/public/wp-admin/edit.php?post_type=wpchatbot_bot ) then integrate your demochatbot into your website using the code I sent you (replace the URL with the URL of the demo chatbot).
Can a widget be added to the lower right hand corner so that the user needs to click it to open the chat?
Hello – any update on this?
Hey! Sorry for the late.
I’m working on this feature, it’s the next big feature I’ll add in the next weeks for sure. You can find my roadmap here : https://trello.com/b/3RQZmvLP/wp-chatbot
I’m here if you have more questions 
Stéphane
No problem. I will buy once this feature is available!
Hi Stephane, This looks nice! I’ve a requirement before I can buy it. Can you do this:
The chatbot needs to show up at the bottom right of screen and it needs to stay open in a small box above the webpage as the chat goes on. Thanks!
Hey,
Sorry for the late, I totally fucked up with Envato notifications :-/ I didn’t receive any message from the comments’ section.
I plan to release this feature during October, 100% sure! Maybe next week! I keep you in touch here when it’s released
Thanks, have a great day.
Stéphane
StephanePtn, when do you plan to release version with “Facebook Messenger Style” pop up chat that can be floated or anchored on pages/posts?
Hello? Seems like a popular request.
Hey,
Sorry for the late, I totally fucked up with Envato notifications :-/ I didn’t receive any message from the comments’ section.
I plan to release this feature during October, 100% sure! Maybe next week! I keep you in touch here when it’s released
Thanks, have a great day.
Stéphane
that’s awesome product by awesome support. thank you
Heyyy! Thanks a lot, really! I’m glad you love my new plugin.
Sorry. Just want to ask..
1. Can the options / answers published in card layout? (Like in fb chatbot)
2. Can user type a keyword and the bot publish related options?
Heyyy,
1. Not yet, but it’s something I want to do! No ETA for now, sorry 
I’ve got most important features before.
2. Not yet, but it’s one of the major feature I would like to add. I will keep you in touch!
Thanks for your comment, see you soon.
Stéphane
cool. i’m waiting for that version. thanks for replying
Nice! I’ll do my best to think about sending you a message here, but feel free to check out from time to time in the release note (at the bottom of the sale page) :)) Bye bye.
Keep it up. Thanks for awesome plugin!
Small issues. Title of page “Talk with…” untranslatable. Where to change time format? I woukd like to set 24 hours format.
Hey Alexus!
Sorry for the late of my reply! I’m back!
Ohh, I’ll fix those 2 issues in the next updates (probably released tomorrow). Thanks for your patience, keep me in touch if the next updates doesn’t fix your problem.
(for the hours format, I’ll use the default wordpress time format. For now, it’s a fixed format, not a good idea)
Hey! Btw, about the page’s title, you can customise it here : http://d.pr/i/YihNe. Is it something I don’t understand? Because you can easily translate the content by using your own.
Thanks
Ohh, looks like i missed it:) Thanks for help! Its possible to show bot not in iframe? Bacause i using another plugin (translater) and it cant catch content from bot
Hummm, if you want to put the bot to an existing page, you must use an iframe. But other plugins should access the iframe content if everything goes right. Can you send me a ticket at support@institut-pandore.com to explain the problem please ? (with URLs).
Thanks
Hey, great work on this bot. I know that a chat box or pop up window for the bot is in your road map, and am wondering if you have any ETA? Thanks!
Hey! Thanks a lot!
I’m late about this feature I wanted to release it last week, but I couldn’t! I really hope I’ll be able to add it next week, it’s very important for me and other users. I’ll keep you in touch as soon as the feature is added :)) Thanks a lot for your support.
