47 comments found.
Hi guys, I send you a mail regarding a issue on some charts on your plugin. Please, let me know.
Thanks
Hi,
Just now we have visited your site. We replied to your request by email. We added three different charts on “About Us” page of your site.
Thank you.
i have this error:
“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”
help me please!
Hi,
Actually our plugin have no such text in any of the notifications.Can you please contact us my mail and provide opportunity to inspect this problem.
Thank you.
you do not answer my support (MegaMain Support [Question ID: 1468418817])
Hi,
I apologize for delay in our answer. We have responded to your request by mail, please check the mail.
Thank you.
I still have no answer (MegaMain Support [Question ID: 1468418817])
Hi,
Yes, you right, it took a little more time than usual. But we have answered to your request. Please check your mailbox.
Thank you.
Your preview site doesn’t allow users to preview their post. What’s the point of providing a demo if I can’t see how the plugin works on the frontend? Also, your interactive maps are broken because they don’t have a Google Maps API key, so nothing displays. Please fix this.
Hi,
Thank you for your suggestions. We will try to improve our demo and provide opportunity to see changes on the frontend. We appreciate your opinion.
Thank you.
your preview site isn’t working
Hi,
We have checked our site all works good. What exactly do not working for you?
Thank you.
Hi there, can we customize the size of the graphs? For example, select the range of x & y-axis?
Hi,
Yes, you can assign “Number Of Steps” for X and Y axises. You can see full list of option on this link – http://extensions.megamain.com/demo/wp-admin/post-new.php
Thank you.
Are bar charts animated ?
HI,
As you can see on our demo it has animation of appearance when you scroll down – http://extensions.megamain.com/interactive-maps-charts-graphs/bar-chart/
Thank you.
how to remove highlighted by default? in Address Map.. help me please
Hi,
What exactly you mean? Please explain more detailed (show the screenshot if it possible).
Thank you.
Hi,
When i click on marker, i’ve all Content (tooltip) display lineary… (but correctly display when mouse hover)
How i can format this Content (tooltip) when displayed by click or assign a custom link on marker (and maintain display on hover) ?
Thx a lot !
it’s for adresse interactive module
Hi,
Actually our plugin has such option. Try to go in this way: Edit Post -> Add Element -> Interactive Map -> Edit Index of the Geo Chart -> Link (The user goes to this link if he clicks on this region).
Thank you.
Ok thx but it’s for a marker, not a region….
For the marker the same instruction as for the region.
Thank you.
Hi, How i can display for interactive adress just a Plan map, without moutain and co… ?
Hi,
Use “Address Map” element. Edit Post -> Add Element -> Address Map -> Edit shortcode -> Map Type -> (select the type what you need).
Thank you.
Yep but i haven’t just street map… i’ve juste maps with moutains or sattelite
Hi, Try to find needed type of map in the documentation and follow the steps. Look at this section – http://manual.extensions.megamain.com/#mme_chart_geo_chart
Thank you.
im confused is this plugin for visual composer or for your mega menu plugin?
Hi,
This plugin is add-on for visual composer. You can test it here – http://extensions.megamain.com/demo/wp-admin/post-new.php Log in, and click add element.
Thank you.
I get it now,
I noticed this one isnt loading: http://extensions.megamain.com/interactive-maps-charts-graphs/histogram/
Hi,
Thank you for that you have reported about this bug. We already have found cause of the problem. The problem will be fixed in upcoming version.
Thank you.
Pre-Purchase Question: does this plugin allow Excel uploads for data or does everything need to be done manually? Thanks!
Hi,
Unfortunately you must to do everything manually.
Thank you.
Hello, I’m very interested in this plug-in, I’d just like to know if what I’m wanting to use it for will work “right out of the box”: I’d like to have a map of Canada in the same manner that you have the “Marked with a markers” USA map. Then when hovering-over the markers it would show preview of a testimonial which could have a link to the full testimonial.
Thanks. 
Hi,
Yes, you can get the result, as you have described. You can test all features here – http://extensions.megamain.com/demo/wp-admin/post-new.php .
Thank you.
Hello, I am experiencing issues with Visual Composer when your plug-in is activated. Could you take a look?
Hi,
Yes, of course we can help you. Please contact us by mail and provide temporary admin access. http://support.megamain.com/Thank you.
Send support ticket but have not heard back from you.
Hi,
Actually we have answered 5 days ago (24 Dec).
Just now we have visited your admin area and all works good. We have added few elements using Visual Composer, checked Media Uploader.
Thank you.
Works good because your plug in is not activated? did you even check that?
It has been deactivated because of contentious issues. Yes replied to my comment 5 days ago, ticket sent 5 days ago on your site.
Hi,
First of all check SPAM folder of your mailbox, for the date 24 Dec, and you will find our letter.
Secondly, we have tested all options that you have listed – everything worked well with active plugin. If you still encounter problems – describe how we can face them (but please by mail).
Thank you.
I cant use the worldmap, it gives me an error. Plz advice on the support question i have sent a few days ago
Hi,
Actually we have answered to your request by mail, 19 October. Check all folders of your mailbox. Perhaps the letter fell into the spam.
Can you please provide temporary admin access in order to we could configure plugin for you. Also specify the page where you want to show it, and other important details.
Thank you.
It keeps on showing “Requested map does not exist.” when i apply the interactive map. Please help.
Hi,
Can you please contact us by mail and provide link to the page with map, also temporary admin access if you want us to check admin area.
Thank you.
Hi, I would like to buy your map plugin. My question is if you plan to add other countries with more details. I need map and regions of China, Japan, Sri Lanka, Korea. Do you thing there will be any update with regions of those countries? I actually don´t know where to find the list of countries you have with regions (in the presentation appears only USA, Germany, Turkey, Colombia, India)... Thank you for your reply. Leos
Hi,
You can display map of any country. Our plugin supports all maps that supports “Google”.
Thank you.
Hi again, sorry I put the question in wrong way. I need maps of the mentioned countries in your interactive maps (not google maps). My question is if there is interactive map of China, Japan, Korea, Sri Lanka (with regions)? Thank you!
Hi,
No. We understood your question correctly and have provided absolutely right answer. All “interactive maps” drawn on the basis of “google maps”. So. Yes, our plugin contains maps of the China, Japan, Korea, Sri Lanka.
Thank you.
Wow, thank you! It is much better than I expected. Going to buy it!
When using this plugin, are we able to upload the data through excel spreadsheets? or is it all manual entry?
Hi,
Unfortunately our plugin has no option to import data from file (Excel, etc). Only manual entry.
Thank you.
How can I change the secondary color from RED to some other color? In the admin, if I change “Primary Theme Contrast Color” to something else it does not change the red to anther color. Thanks!
Hi,
Carefully read description of options:
- Primary Theme Color = (Button background color).
- Primary Theme Contrast Color = (Button text color).
- Primary Theme Color Hover = (Button background color on hover)
- Primary Theme Contrast Color Hover = (Button text color on hover)
Thank you.
OK, yes, I did read it, multiple times. I understand you can change the button color, but my question is how do I change the RED contrast color in the charts. I am making a bar chart and the elements are blue and red. I need to change the red to green…
Hi,
Ok, in this case:
1) Make sure that you use latest version of the plugin.
2) Go to the “Editing of the page”. Then edit “Index of the chart” (not BarChart, but one index inside). Option “Color” = Select custom color for this index. Leave blank to use the default color.
Thank you.
I am having trouble seeing the interactive address map in my website using your plugin. It has been 3 days again since I started a support ticket. I would appreciate some help.
Hi,
I apologize for delay in our reply, we had a weekend.
Yes, we received your request and already have answered by mail.
Thank you for patience.
Hi,
The automatic update does not work to version 1.0.3. and is not available for download. please see this! Thanks
Hi,
We have tested it. Make sure that you have specified the “Purchase Code” in the plugin configuration. Mega Main Extensions -> Documentation & Support -> Purchase Code. Then try to click the button “Check Updates” again.
Thank you.
Hi,
Yes, I have inserted the code and the update is available but it does not work (Error: not available archive). Can you put the update for download here! thanks
Hi,
Yes, of course we will do it. But Envato staff can not to approve it on weekend. If you need this file earlier – contact us by mail. Also if this is not hard for you please provide temporary admin access in order to we could test it on your site.
Thank you.
Ok, I will wait
Thanks!
