780 comments found.
How do I move the Attachments sections to be ABOVE order details instead of below?
The only thing that you can do is to edit the templates\order\order-details.php (you shold find it in your theme folder and if it not exists, look for in in the plugin\woocommerce folder) and move the:
<?php do_action( 'woocommerce_order_details_after_order_table', $order ); ?>statement you find at the bottom of the file just before the:
<h2><?php _e( 'Order Details', 'woocommerce' ); ?></h2>statement you find at the top of the file.
NOTE: that any plugin that uses that action to inject data into the order details page, will print data befor the Order details section.
I hope this could help you.
Pre-sales question. Is portuguese translation available? We are thinking of using this plugin to attach our invoices to customers orders. Our website is in portuguese so this question is important to us. Thanks!
Hi!
I’ve just released the 7.7 version that includes the .po file for Portughese language.
Using a po file editor (like https://poedit.net/) , you have to open the language\woocommerce-attach-me-pt_PT.po file and translate all the strings you need in your language. Once saved, the editor will create a file called woocommerce-attach-me-pt_PT.mo that has to be saved back on the language folder you find inside the plugin.
Once done, The plugin will then display text in your language.
If you purchase and the plugin is still the 7.6 version (CodeCanyon usually takes half a day to approve new updates), send me a private message (click on my name then use the low-right box). I’ll reply to you sending the update directly via email.
hi, Thanks for the plugin, mostly it works well, except one thing:
If the setting of ’’secure download’’ is checked, then after an attachment is added to the order, the uploaded file in the ’’wcam’’ folder is correct, but the downloaded (or opened) file has only a file size of 1K byte, no matter whoever download it – by admin from backend, or customer from frontend.
If the setting of ’’secure download’’ unchecked, then everything is ok. any idea on this?
Hi,
when enabling the secure download option, the plugin works like a proxy. Before serving the file, it cheks if the user is the owner of that file and if so, it reads the file printing it on the output making it downloadable via browser.
It could be that your server fails during the “printing” process. I have to do some live debug to have some more clues about the reason you are experiencing this issue in your server.
Would be possible to have a backend access? if so, please send me the data via private message (click on my name then use the low-right box).
Hello dear, I dont find, where is activate option to “attach file to outgoing emails only” is the feature which is avaiable from version 7.0
regards
Hi,
that option is an option added for product attachemts. To find it, go to Product edit page, attach a file and among the options you will find the File is attached to outgoing emails only option!
To achieve the same result for the order attachments you have just to configure the attachemnt as follows: https://dl.dropboxusercontent.com/u/188630/support/wcam.jpg
Hide the attachments for every order status and enable the outgoing email attachment options!
Hi, there, I was wondering to receive some intructions to reset the previous installation of the plugin, cause i cant attach anything to my orders. when i download the plugin files and activate the plugin, create a new order and attach one file, all work fine at this point, but when i try to attach another file to the same order, or attach files to another order i cant. First of all, i has a 5.4 version of PHP on my site, but i update the PHP to 5.6 and still not work, i was using Advanced TinyMCE but i deactivate all my plugins, and erase files of attach me plugin, but all the settings are still there, when i upload again the plugin. ¿How can i reset the installation? to start again from 0. Tanks in advance.
Hi,
whant do you mean that you “cant” attach files to the order after the first attachment? What kind of error are you getting?
note if you have problem saving the new setting it could be due a to a low PHP Max Input Vars value (to check, go to WooCommerce -> System status menu). Set it to at least 5000. To do that edit your PHP.ini and look for the max_input_vars. Once edited restart your webserver and go to the WooCommerce -> System status menu to check if the modification has taken place.
For what resetting, go to the order page and as the following image shows: https://dl.dropboxusercontent.com/u/188630/support/wcam.jpg select all the orders, then on the bulk action select box select the Delete attachments option and then click on the Apply button. It will reset all the selected orders.
Hi Vanquish, can this plugin work to attach files (PDF) to Event Tickets by Modern Tribe, Inc. used with The Event Calendar: 1. to attach and automatically send files with the ticket purchased to the client. 2. Have different files attached depending on which ticket is purchased, for example different course material for a different course purchased.
Hi,
the plugin has not been teste with the Event Tickets plugin. It has been designed to work with WooCommerce products.
However I’ve installed the Event Tickets free version on demo site to do some tests. I’ve enabled the “ticket” managment for products and created the Event 1 product containing Ticket 1. I’ve also attached one txt file to the Event 1 product.
I’ve purchased the Event 1 product and once placed the order, the attached file associated to the product is properly sent to the user.
I’m not sure about this workflow, so do a test on your own using the demo site:
http://www.codecanyon.eu/wcam/
user: demo
pass: demo
and verify before puchasing if the plugin suits your needs and if it works as expected.
It is working perfect, we are using Event Ticket Plus and as all tickets are items in Woocommerce, it is visible to the plugin. Solved a great problem for us. Thanks!!
very very glad to hear that 
If you have enjoyed my plugin please consider also to leave the 5 stars
I would really really appreciate! (to leave a rating, go to your profile then click on “Download” tab and from there you can leave ratings to all your purchases).
Have a nice day!
Hi! can i configura an expiring date of 1 month? to my shop 24 hours is very short
Hi,
yes on the Time amount type selection box select the Month option: https://dl.dropboxusercontent.com/u/188630/support/wcam.jpg
i dont have that option o.O im using the version 7.3 of the plugin
Ohhh i see, the expire that you show me is on the product configuration, but in my case im using it direct on orders, im need to attach images to some orders but i need that the attach stay at least 1 month
No unfortunately expiration date for order attachment for now is unavaiable. I’ve on it on my ToDo List, I’ll try to implement it in the coming weeks but I cannot give you any ETA. I’ll let you know when it will be avaiable!
if i use 0 minutes it will not expire?
Could you please link me a screenshot of the option you are referring?
That option is to syncronize server time with your local time. Products can have an expiration time and the time you configured is synchronized with server time. To allow synchronization to be with your local time you have to set that option.
That option is to syncronize server time with your local time. Products can have an expiration time and the time you configured is synchronized with server time. To allow synchronization to be with your local time you have to set that option.
That option is to syncronize server time with your local time. Products can have an expiration time and the time you configured is synchronized with server time. To allow synchronization to be with your local time you have to set that option. It is not an attachment expiration date.
ohh i see
Hello
Last week I had a problem with the plugin after updating to WP 4.6.
Then, following your instructions updated the plugin to the latest version (7.3) and everything seemed fine.
The plugin gives failures again. The text editor is only displayed and does not allow either partly be saved to add to emails WooCommerce.
Can you verify this directly on the site?
Best regards.
Hi,
I’ve just done some tests in my test server and all seems to properly work.
I’ve alsodone some tests in the demo site and as you can see by your self it is properly working.
If it suddely stopped working in your installation, it may be that the issue is due to some 3rd party plugin interfearing.
Could you link me the admin order page where you are experiencing this issue? there may be some bad javscript code included by 3rd party plugin that is breaking my plugin javascript code that manages and saves text editor content.
I can analyze that page with my tools trying to find which 3rd party script is causing this issue.
I need you to check directly on the site.
Do you have a email to provide data access?
send me private message with the admin login. To send a private message click on my name then use the low-right box.
Hello
I use your plugin and I’m really happy with it. However, I just upgraded to WP 4.6 and has stopped working.
The problem is that the text editor to add the message has disappeared partly and now I can not upload attachments.
Please, can you check this?
Thanks for your attention.
Hi,
Can you post a screenshot of this issue? to which text editor are you referring?
P. S.
Try also to update to the latest 7.3 version to see if it fixes your issue
Thank you
I actually had the plugin without updating. It is now updated to the latest version and everything works properly.
Greetings.
Glad to hear that
Have a nice day!!
Hello! I’ve downloaded your plugin and it works wonderfully, with one exception: after uploading a file, the embedded link in the email works correctly to show attachments in the “My Account” area, but if I log into the “My Account” area independently, the order says “no attachments”. What do you advise?
Nevermind. It’s an issue with woocommerce/ suborders.
Hello, when I added my first field groups with fields, after clicking the button UPDATE all is fine, but when I go back to any other menu from this plugin, it says that there is no Field Group, I tried to create a Field Group many times, but it keeps empty after saving. Can you please tell me what is wrrong? I can give you acces to the back-end if you needed.
Hi,
this sounds strange. Could you try updating the plugin to the latest 7.2 version? To update simply download the latest version from codecanyon plugin page, then on your server deactivate and delete the plugin and reinstall the new one. Don’t worry you will not loose any settings.
For what concerns the backend access, send me the login via private message (click on my name and then use the low-right box). As you can see from the notice I’am away on vacations until the 8th. I’ll try to let you know as soon as possible.
I figure out that the problem happens when I change the text from the file \classes\admin\WCAM_EmailsPresetTextsConfigurator.php in the line: acf_add_options_sub_page(array( ‘page_title’ => ‘Email preset texts’
Can you tell me how to translate the menu titles and the texts from the folder \assets too (title, label, instructions) ? Thank you.
You should use the .Po file (according you language you need) you find under the language directory. Use a Po editor like https://poedit.net. open the file, translate the strings you need and the save. It will create a .Mo file that you have to upload in the plugin language directory.
Hello, I purchased the plugin Woocommercer Attach Me!, Can you support me? I need to translate de backend language to spanish please. It will be great any instruction about how to do this. Note: I have WPML too, but, as I know it doenst translate labels from the backend plugin. Thanks. Ivan
Hi,
to translate static strings you have to edit the woocommerce-attach-me-es_ES.po file you find inside the languages folder. To edit it use a po editor like https://poedit.net/ .
Translate the strings you need then save, the program will generate woocommerce-attach-me-es_ES.mo file that you have to save back in the languages folder.
Thank you.
Bulk import is now working. Please review the CSV example.
I mean…is NOT working
Hi, when I do a Bulk import, the plugin is not sending emails automatically. How can I do that?
Hi,
this is because the bulk import doesn’t have that feature. It only was meant to import external link attachments.
Is it possible to add that feature? It’s important
no, unfortunately the plugin is not designed to have that feature.
you did not say in the description that automatic emails are not available in bulk importer.
In the description is reported and described the automatic email attachments feature as a standalone feature.
It is meant to create special attachments to be automatically included in the outgoing woocommerce emails. The bulk import is meant to import attachments into the orders (external links only), the two feature are doing different things.
It was never reported that bulk importing it also sends emails to users or to admins. If a feature is not reported it simply doesn’t exists.
Hello.
I’m having some trouble with the Attach Me! plugin for woocommerce. When the user clicks the download button to get the file, they get the following error
“Warning: Cannot modify header information – headers already sent by (output started at /home/rschipcom/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:3) in /home/rschipcom/public_html/wp-content/plugins/woocommerce-attach-me/classes/com/WCAM_File.php on line 91” —-Followed by the contents of that specific file.
Here is a screenshot http://i.imgur.com/hDPZoz9.png
Hi,
which plugin version are you running? can you try updating to the latest 7.1 and retry downloading the file?
Hi, thank you for the quick reply I deactivated and deleted ther version i had and downloaded and installed the latest one few minutes ago. Same error.
Would be possible to have a backend access?If so send me a private message by clicking on my name and then using the low-right box.
Could you also temporarly enable the debug mode (edit the wp-config.php file you find in the root of your site, search for the define(‘WP_DEBUG’, false); statement and change it to true) and retry to download the file and see if more warning/error messages are printed.
I sent you an e-mail with the access. Meanwhile i’ll set wp to debug mode
How do you use the Bulk import? Could you show me an example? It’s not clear, I cannot do anything
Hi,
here an example csv file: https://dl.dropboxusercontent.com/u/188630/support/examle.csv
Bulk import is meant to be used to import ONLY external link order attachments.
I tried to export from excel and it’s not working. What option do you use? Thanks!
hi,
I create a file from scratch. Most likely the file you are exporting using excel is not fully csv compliant.
If send me a private message (clicking on my name then use the low-right box) I can send you my email address where you can send me the .csv file, I can try to analyze it to figure out why is not working.
The problem: In the plugin instructions are not clear. Title and url must be in “xxx” format
To which part are you referring?
Use as template and example file the one I’ve provided (here the link: https://dl.dropboxusercontent.com/u/188630/support/examle.csv ).
In this way you will be sure to properly create te file fully UTF8 and csv standard compliant.
The example is clear.
The instructions in the plugin, no. Use it as a suggestion…..
yes, thank you.
BTW, your CSV is nor working. It has extra spaces in the title (1st row)..........
Thank you for reporting. I’ve checked and I’ve not found any extra space. To open it, please use a fully compliat csv editor like: http://csved.sjfrancke.nl/
Hi, I have a problem with this plugin. It’s a little bit strange. The plugin is working fine. The problem is that when is activated and I want to reset the login password of my website, after doing this I get a blank page. This is very strange. I deactivated all other plugins for being certain about this. My website is here www.rschiptuningfiles.com
Hi,
Thank you very much for reporting this issue. I’ll do some further tests to very this issue and try to fix.
Could you tell me which plugin version are you running? Could you try to update to the latest 6.9 version? Which PHP, WC and WP version are you running? Thank you.
plugin 6.9 – wordpress latest – WC – 2.6.2 -PHP – 5.4.45
last question, can you temporarly enable the debug mode (just edit the wp-config.php file on root of you site, find the define(‘WP_DEBUG’, false); and change it with define(‘WP_DEBUG’, true); ) retry that operation and report me (if any) the displayed error message? It would be a great help for me. Thank you.
Could you also report me the steps you are following to reset your site password? I’ve test the normal password reset procedure for some customers and I’ve not encoutered any anomaly.
Same problem with debug true – for reseting going here – http://rschiptuningfiles.com/my-account/lost-password/
is it printing any message?
p.s.
I’ve noticed only now that you are running a very old version of PHP (5.4) that is not supported neither by PHP Foundation (http://php.net/supported-versions.php ).
Please upgrade at least at 5.5 (the minimum both required by Wordpress and WooCommerce).
Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration
and in that section you can switch the php version to the latest.
done that also – PHP 5.6 now – same problem – send me your email – suport@incodart.ro so I can creat an account and send credentials
Is all the lang-files in “woocommerce-attach-me/classes/acf/lang” necessary? Loco Translate automatially uses afc.pot located here as template for this plugin and Shipping Tracking plugin, thus making the language list incredibly long.
Hi,
in there you find the strings for the ACF plugin embedded in WooCommerce Attachm Me! (and WooCommerce Shipping training).
The plugin string files can be found in the woocommerce-attach-me\languages fonder. The language domain is woocommerce-attach-me
Hi! The last version worked perfect with the issue i just said you a few days ago. Thankyou!
Glad to hear that
If you have enjoyed my plugin and/or my support please consider to leave the 5 stars
I would really appreciate! (to leave a rating, go to your profile then click on “Download” tab and from there you can leave ratings to all your purchases)
