4424 comments found.
Hello I’ve tried every way to import my contact list using a CSV file but the system informs that 1482 contacts have been successfully imported, and when I check the contact list remains empty.
I need an urgent solution. I’m losing money because of this problem.
Hey,
If you properly format your csv file and you import your contacts as specified at https://kb.mailwizz.com/articles/how-do-i-import-subscribers/ there is no reason for why this will not work.
If you still have issues, open a support ticket at https://forum.mailwizz.com and attach your csv file and your app backend url and login and i can have a look.
Thanks.
You want me to post my login and password on the support forum? Got crazy?
It is easier for you to provide me a contact email and I’ll pass on this information.
I did everything as you teach also am unable to register your email address in the list of the registration form I created.
Anyway, your system is too complex to use, you need to change some routines and facilitate the use of its customers, the bug importing contacts in csv is one of them.
The support forum has an area for support tickets. use that.
Besides that, I opened a ticket within its official channel support and so far I have not been answered. You by the way only responds via Codecanyon here, and probably are not reading the support tickets that your customers open on its official channel support.
Only the forum does not solve the existing problems.
I’m waiting for a solution, or will I have to cancel my purchase.
There a waiting queue in the support tickets, you’ll get answered at the right time, it would not be fair to the other customers to answer you before them.
And as a side note, i don’t want to be rude or anything, but really the system works great, so if something is failing is either the human factor or the fact the server where is hosted has some limitations that prevent the app to run properly.
Thant being said, i’ll see more when i reach your support ticket 
Thanks/
What need server to run this script? have to be cloud, dedicated or shared?
Hi,
Any will work, but i recommend having a VPS. If you do, you can install mailwizz in just a single command line command, see: https://kb.mailwizz.com/articles/install-mailwizz-using-just-one-bash-command/Thanks.
is mailwizz can replace mailchimp? i need to control everything about client email
Yup, that’s what MailWizz is for
bounce server not able to connect : http://prntscr.com/cmuu9p
Hey,
That looks like a connection issue, so maybe the imap server isn’t responding or does not let you connect, so that’s where you should look at.
Please in future use https://forum.mailwizz.com for support related questions.
Thanks.
i tested individually on bounce server and email address its connecting fine, FYI : http://prntscr.com/cndstb Hope something missed
Hi,
I can only say what the error message says, maybe there’s a firewall on your host that prevents the connections, i really ahve no idea but that is what the message says.
Thanks.
Hello ! Please check your Email .
Hi, I am trying to setup sendgrid. I am facing while validating server . As below is error {errors provided authorization grant is invalid, expired, or revoked”],message“}
Hey,
Please search the forums, these issues have been discussed already and you can easily find what is wrong
See https://forum.mailwizz.com/threads/unable-to-setup-sendgrid-web-api-as-delivery-server.1933/
Thanks.
Can this plugin be configured with Amazon SES ?
Yes, it works with amazon SMTP and also with Amazon API
Also i dont find an option to manually add subscribers onto list in customer section. Is it possible ?
Of course, there you go: https://kb.mailwizz.com/articles/how-do-i-import-subscribers/
We have great docs, just have a look in the KB
Just with the regular license I can do a Email Service Provider for your customers?
Hi,
You need an extended license for SAAS.
Thanks.
Hello! I am not able to start sending emails. Sending (0%) stays always. Crons are set properly. What could be the reason?
Hello, I have few question about this apps , please check your email.
Thanks
Replied
Check mail
My website is using opencart. Is it possible to collect/sync the emails collected via the opencart registration form on my site with mailwizz?
Hi,
Only by using the API and creating a custom integration for this.
Thanks.
Hi,
Somebody told me that sendreach is using mailwizz. Can you confirm?
Because i knew that mailwizz is actualy using sendreach.
Thanks
Hi,
I have no idea what they are using, they might be using MailWizz, i have heard this from other people, but i personally don’t know for a fact.
Thanks.
Hello, we have a problem with this application since we have update it to the version 1.3.7.2. We have a lot of error 500 in many page like this : La propriété « Campaign.started_at » est indéfinie or La propriété « BounceServer.email » est indéfinie.
Could you help us?
Regards
Hi,
Please use the support forum for questions like this
If you clear the caches of the app, your issue will go away. (apps/common/runtime/cache)
Thanks.
Ok thank you very much for your prompt response. For the support , i will remind me this for the next times.
Regards
I am on a shared hosting. I need to send out 15K emails a day. So from what I understand, having an smtp is a must, correct? But having a VPS/Dedicated server is optional?
Hey,
Smtp requirement is correct, though you can always use external services for delivery.
For VPS. that’s the recommended way as shared hosting might be very limited.
Have a look at linode, they have great prices
Thanks.
What ‘external services’ are you referring to? Please enlighten me…
I mean services like MailGun / SparkPost / ElasticEmail / Etc… These services will give you certain amount of free emails each month and you can use them all inside mailwizz
Hi, I want to ask whether mailwizz comes with language files to easy translate it?
Hello. Is there a way to subscribe to a list an user by email?
there is an extension. ThxHello Team For your bulkmailchecker extension, Would like to know all the new list added by the customer accounts also will it get verified? And can the customer see the email verification status and the admin ?
Hi,
Check your support ticket.
Thanks.
Same error for me… “I can’t activate the product using my license key. Error message occurred all the time with ”License not found, maybe you should contact Envato Support about this issue!” Please help me”
Hey,
This is a temporary error because of Envato’s API system which is down right now. Please check http://status.envato.com/ and when the API is operational, you can try again
Thanks.
I can’t activate the product using my license key. Error message occurred all the time with “License not found, maybe you should contact Envato Support about this issue!” Please help me
Hey,
This is a temporary error because of Envato’s API system which is down right now. Please check http://status.envato.com/ and when the API is operational, you can try again
Thanks.
Hi Team
i bought your awesome Mail Script. So thx for it. Good Job!
But now i have a little issue. I will import for example around 2000 mail adresses, but it will only import 28. I tried it with a text file import, and CSV file import.
And yes, im at the right place. Tools => Import => Text / CSV
The System say me all the time after the import “Import finished” and all should worked fine. But i get only 28 from 2000 mails. 
I hope you can help me. Thx.
Hey,
Check your support ticket please.
Thanks.
