780 comments found.
Ignore my last message, I have sorted it out! Thank you a lot.
you’re welcome 
Sorry to bother you again, but there is one thing that still not working! It’s deleting a file. Why when I try to delet a file it always shows when I refresh ?
Actually the plugin doesn’t work at all. When I upload a file (no matter the size, the extentions tried everything) I can’t save the file. The button doesn’t work at all. Tried pretty much everything. Whats the solution please ?
I need some more clues to figure out why are you experiencing this issue in you installation.
However first thing that comes in to my head is to ask you if you have the right privileg on upload folder. Could you check (and in case create) a subfolder called wcam? do you have 775 privileges?
Would be possible to have a backend access? and an ftp acces? (in case send me a private message. To do that, click on my name then use the low right box).
The folder didn’t exist so I have just created it but still the button is not working. How to check 775 privileges ? Having back end access is very critical as I am using some very sensitive files.
I have changed the folder to the default uploads folder and still not working. I can give you access through team viewer!
And changed back to wcam, changed it to 775 and still nothing! 
Most likely that folder has not write permissions. If you are using ftp client, like filezilla, click with the right mouse button on the folder, then choose “File permissions” (or something like that) and set 775.
To do some further analysis and test I need beckend and ftp acces. unfortunatelly via teamviewer cannot be done.
I just did. I will give you access to my ftp via private message.
I sent you a private message! Cheers
Defintly giving you 5 stars for the best support ever! Considering to buy another plugin from you! Thank you a lot!
Glad to hear that! Thank you for the rating! have a nice day!
Hello,
I am trying to upload large zip folders (500mb-1g) and each time I try, the screen goes blank and my entire website goes unresponsive for up to ten minutes.
thank you.
Hi,
The plugin, during he uploads, is doing a normal file upload using the standard PHP procedure.
If your website crashes most likely is because you have not properly configured PHP for that kind of upload.
Remember that usually php script after 30 seconds of exectuion time are killed by server by default. If you upload takes more than that you have to extend that time modifying the max_execution_time parameter in the php.in .
Furthermore you have to set some paramenters like upload_max_filesize, post_max_size, etc. Follow this guide to know which one has to be configured: http://www.sitepoint.com/upload-large-files-in-php/
Regards
Thanks. I figured it was a php.ini issue but I wanted to make sure it wasn’t something else. I’ll give this a shot first.
You’re welcome
Hi vanquish,
I purchased the plugin a couple of minute ago, downloaded it and installed it – but I do not see the 3rd admin submenü entry for “automatic emails attachments configurator”! But that’s the thing I mostly need.
If I add manually ”?page=acf-options-automatic-emails-attachments-configurator” to the WP admin URL, I get a WP error that tells me that I do not have the proper rights …? But I am logged in as admin.
In addition I always get the following error in the backend AND in the frontend of my wordpress from that moment when I activate the plugin: ” Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘acf_order_status_selector’ not found or invalid function name in /myhost/myserver/wp-includes/plugin.php on line 503 “
Very frustrating. What to do?
Thanks in advance, Ralf
Hi planar,
This kind of issue is related to a lack of capabilities. it requires the ‘edit_posts’ capability (that actually the admin role should have). Have you modified the admin role removing that kind of capability? Are you using any 3rd party plugin that manages custom user roles?
For what concerns the “call_user_fun_array()”, are you using the ACF plugin? which version?
And which php version are you running? Go to WooCommerce -> system status to know which one. Please remember that Wordpress requires min 5.5 version
Ok, for the second issue I’ve found why. I’ve released an update. It will be avaiable to download in a day. If you send me a private message (click on my name and the unse the low right box) I can send you the update via email.
Hi vanquish,
thanks for answering that quick!
Here are the information you requested: I have not modified the admin role and I do not use any 3rd party plugin that manage custom user role.
Yes, I use the ACF plugin, version 4.4.5
PHP version is 5.6.12
Yep, I would appreciate to get the updated version. I’ll send you a private message in a minute to get it tested and drop you some feedback soon.
Thanks!
very impressive, how quick you’re going to provide a premium quality support and how quick you’re going to fix formerly unknown issues 
!!
I like that very very much, and I’ll give you a 5 star rating with pleasure !!
very recommendable, the product AND the developer AND his support service, I am excited!!
Waiting patiently for the update
Thank you very much! glad to read those words
I’ll let you know as soon as possible!
finally I’m back again on this issue. sorry for the delay, I was very busy these days.
Your latest update from Sunday night solved the whole problem, and everything works very very perfect right now
Again, I want to give my honest recommendation to the products AND the support service of this guy called “vanquish”!
It’s a real pleasure working with folks like him !
Thank you, vanquish, and furthermore good luck with your products!
Very very glad to hear that! thank you for the kind review and the rating!!!
Hi there
Congratulations this a great plugin.
I have some questions.
Can I disable downloads to the client account? and only enable email attachments?
If I delete attachments, these generate a 404 error, this error will be able worse my SEO?
Future versions will rehash, to have BCC or BCCO mail ?.
Thank you
Hi miluga,
thank you for your appreciation
for what concerns emails attachments only, for now is not possible. But is a nice suggestion. I’ll add to my todo list and I’ll try to include in the next release.
For what concerns the 404 error what do you mean exactly? When you are deleting an attachment from the order details page it generate a 404 error or are you manually deleting the file from the folder? In both case it won’t worse your seo because attachments are not included in the site.xml and they are not managed by Wordpress Media component so they are not indexed by anyone.
Regards
Hi vanquish
Thanks for answering so fast and you have answered all my questions. I’m feeling really calm right now.
Thanks
Regards
You’re welcome have a nice day! and thank you very much for the rating! I really appreciate!
Hello,
Your plugin is great, but a few improvements would be perfect for our project, and I bet would be useful for others too.
- When the customer sends his approval for the file, we would like to force him to leave a feedback only if he says “no”, and if he says “yes”, no feedback is needed.
- When we send an e-mail through the plugin, backslashes are displayed before the single quotes, how can we avoid that ?
Thank you.
Best regards.
Hi AgenceIzicom,
thank you for the appreciation
I’m currently releasing a new plugin version that allows to attach files directly to products. This attachments will be visible in the order details page according to the order status.
I’ll try to add the extra “feedback” feature and to fix the issues with backslash in this release. I’ll reply here in a day to update you
Thanks a lot !
Hi,
I’ve just released an update. It will be avaiable to download in half a day (CodeCanyon approval system takes awhile). In this new version is now possible to select if the feedback message has to be required only for a specific “Approval” value. Give a try on the live demo site!
I hope you enjoy, if so… please consider to leave a 5 star rating! I would really appreciate! (to leave a rating go to your profile, then “download” tab)
Great news ! I have tested the feature and it’s great. Now what about the backslashes? Maybe it’s an issue only on my setup?
For what concerns the back slashes I’ve done some tests sending messages using the Embed download/view links to WooCommerce emails? feature. I’ve sent some message containing the ” and ’ characters but no backslash appeared.
It coudl be an issue related only to your setup. Could write me down exactly the procedure you are following when the issue raises? In this way I can try to repeat in my test env and fix it
Thank you!
I get the backslashes when sending an e-mail through your plugin but also when modifying texts of the plugin (I am using a french copy of Wordpress and I’m wondering if it causes the issue).
I also forgot about one thing that would be very nice in your plugin : currently, when sending an e-mail, we have to copy/paste the same text each time. It would be great if it could use preset texts. We would type the texts once, save it to database, and then just one click in a select box to choose the text wanted.
Hi,
“preset text” is a nice feature. It requires me some work to redesign some components, but I’ll try to include in a future release!
For what concerns the backslash issue, maybe I’ve found why. Can you sen me a private message? (click on my name and then use the low right box) I’ll reply with a beta version that maybe fix this issue!
Hi, I am looking for something like this and I wonder if you could attach files directly to physical products when creating a new product.
It would make more sense so that people who purchase a given product will have access automatically to its files let´s say for example a Product manual in PDF format, etc.
Is this posible using your plugin?
Thanks a lot
unfortunatelly the current version doesn’t offer a feature like that. But your suggestion could be very usefull.
A few questions:
- The idea is to have these products attachments accessible only after an order is placed? (thus download them from the order details page)
- the shop admin should have also an option to make them accessible only if the order has a particular status (like completed)?
- Attachments have also to be accessible directly from the product frontend page?
Hi Vanquish. That is exactly the idea. What I want is to make these files or attachements accessible through client private account only after the order is confirmed.
It would also be important if the customer could recieve a download link after order confirmation. This is just an idea but I think It would make it even perfect.
Thanks a lot.
Hi, thank you for the suggestion. It is a very interesting feature. I’ll start working on it. I think that in a couple of days I can have something. I’ll let you know here when I have some news!
Perfect!! I will be looking forward to it.
Ok, I’ve just released an update including the “automatic product downloads” feature. It will be avaiable to download on codecanyon in half a day (approval system takes awhile).
In this new version the shop admin can now attach files to product (from thei edit page) that are avaiable only after having purchased them and only if the order has reached the selected status for that file. The live demo site is already updated to the latest version! give a try!
My question is I am on version 3.5 how ever I have never received a notice of the updates you have released. Is there a way I can ensure I get alerts so I can install updates? I can redownload the files how ever that does not work well since i have to delete the old files and lose the settings etc.
What is the easiest way to ensure I get updates for this plug in?
Hello BlackWireDesigns,
For what concerns the update notices is my fault. Is because every time an update is submitted to CodeCanyon I forgot to thick the option to notify the users.
For what concerns the update is very simple. You can just delete the old one and install the new one. All the settings are kept you will not loose anything.
Hi.. Thank you for the fast reply! Why does this now show up as an item to update in the admin page like all other plug ins?
I’ve haven’t implemented the codecayon update system in the plugin. I’ll try to add in the next releases
Meanwhile every time I release an update I always update the changelog in the bottom of the plugin page so you can easily track which is the latest version
Hi, I have a problem with your plugin. My general options: “Secure download” and “Attach file to the Complete order email”. My order attachment options: “Embed download/view links to WooCommerce emails” Issue: When I add an attachment to the order and set any order status (procesing, completed, canceled etc.), message from “The following text will be included in the WooCommerce emails” is sending with all status emails to customers but not only with completed order email. How to fix it?
Hi sajmon,
this two option are not related. Only for attachments you can choose to which kind of woocommerce email they can be attached.
For what concerns the “Embed download/view links to WooCommerce emails” option, it will inject the text field you insert in every email.
Unfortunatelly this is due to a WooCommerce limitation. To inject that text on email I’m using the woocommerce_email_before_order_table hook that, unlike the woocommerce_email_attachments hook to attach filet to emails, doesn’t pass as parameter the status of the email. So is not possible to attach that text only to a certain woocommerce emails type.
I’ve used this plugin successfully with my own translations since day 1. Now plugin won’t upload or save attachments after translating a few more phrases with Loco Translate. If I delete .po & .mo, everything is working again. Can I send the lang-files to you to investigate?
Hi paatus,
yes send me a private message.
Thx for solving this, outstanding support as usual
You’re welcome
Marked in red: http://www.dekorservice.no/files/111.JPG
Will you please consider removing this text? It’s already covered in “Embed download/view links to WooCommerce emails” section (where it belongs). For those who only use physical attacments like me, this text is really of no use and just makes me have to scroll more to get to the upload button.
Hi paatus,
yes thank you for the suggestion. I’ll remove in the next release!
Ok, I’ve added an hover tooltip instead of that text box. You can have a preview in the live demo site. The update will be available in half a day.
Regards.
Thank you!
Hi there! Pre-sale question – I want to do something relatively simple I think – will this plugin allow this – One PDF file that gets sent to every Processing and Complete Order ? Is that possible with this? Thanks.
Hello NZYogi,
You mean you would automatically attach the same pdf file to every Processing and Completed Order email?
In this case is not possible. You have to manually attach one o more file to order by opening the order details page.
Your is a nice suggestion, I can implement it for a future release.
Thanks for the reply – yes it would be a useful feature indeed. Have a great day.
Hi NZYogi,
I have some news for you. I’ve added the new feature “Automatic attachments” that lets you to attach the same file to new order, processing order, complete order and invoice emails. The live demo is already updated the plugin update will be available to download in half day (codecanyon takes awhile to approve updates).
I hope this could interest you
Oh Cool – thanks! What a great service. I’ll check it out.
Does your plugin allow the customer to upload a file to a order (receipt/invoices,etc) or only the admin can attach a file to a order?
Hello,
this plugin only allows the admin to attach file to an order.
To let customers to attach files to an order, there is this other plugin of mine: WooCommerce Upload Files.
For both of them there is a full live demo site where you can do tests.
Just bought your plugin and this is exactly what I need. Now, wondering about a couple things after playing with it shortly.
1. When I delete an attachment from WP orders, a broken “download/view” button remains in the customer’s view-order screen. I would assume if the attachment is deleted, this button would disappear.
2. The “approval already sent message” doesn’t populate with yes/no after approval has been selected and saved. This leaves a blank spot on the page without indication as to the previous approval status.
Any tips on the above would be much appreciate.
Thanks for a great and simple plugin!
Hello mycampaignshop,
for what concerns the 1. I’ve not clearly understand. Let me recap:
You delete an attachment (clicking on the red “delete” button and than on “Save” button) , but in the order detail front page still appear a broken “download/view” button? Clicking on it will show nothing because the file doesn’t exist anymore (this means that has been deleted). Right?
For what concerns issue 2. I’ll release a fix. Thank you very much for the reporting!
Sorry, I think I may have made a user error for #1. I’m following your process and all seems to be well. Regarding #2, please let me know when an update is made. I can just rewrite the text to ignore the null space (status) for now. Thank you for the quick reply and assistance.
Update online!
Excellent – do I need to reinstall the entire plugin? I hate to lose all my current settings.
Yes, you have to reinstall but don’t worry you will not lose your settings.
Pre-purchase question: if I understand correctly, your plugin allows me to attach a unique downloadable file to each order manually, which the customer can then download from the Order Overview under My Account? Two questions about that…
1. How is file security handled? Can other people access the file uploaded for a specific customer if they are not logged in, but they know the file link? 2. Can customers delete the file(s) from my servers?
Hello skndal,
For what concerns first question, it works as you described. I’m working on update to improve this aspect, I want to add an option to let only the order owner to download /view the file.
F or what concerns the second: users cannot delete files, only the admin can.
Hi vanquish, thanks for the quick reply. ATM I cannot purchase without making sure the returned files are restricted to only the order owner, but please do inform me when you’ve built-in this option, I’ll directly grab the plug-in then
I’m releasing now the update that implements this feature
It’s already live on the demo site where you can give a try.
The update will be available to download in few hours/half day (codecanyon takes awhile to approve new submission).
I hope you can enjoy!
Perfect!
Hi vanquish? I purchased just before the update. Using 3.4 the client could open the file, but now after updating to 3.5 and enabling secure download, the file becomes inaccessible. What is going wrong?
I need some more details to investigate the issue. Please remember that the client must log into the system before try opening a file, otherwise he cannot open it (for this case, a notice appears warning the user to login before opening a “secure download”) let me recap what is happening in your installation:
- You have created a new secure attachment for a client order
- The owner of the order logs into the system, goes to order page and clicking to download/view button…what happens exactly?
- which is the file extension?
- how big is the file?
- on demo site, are you experiencing the same issue?
Hi vanquish, so the problem still persists. The following occurs: 1. I have created a new secure attachment for client order 2. The owner logs in and clicks the download/view button; then is given a ERR_INVALID_RESPONSE error page with the info “The webpage at https://jupos.nl/?wcam_id=626-0 might be temporarily down or it may have moved permanently to a new web address.” 3. PDF 4. 128 kb 5. No it seems to work fine on the demo site. What configuration could be to blame? Thanks in advance!
Hi skndal,
It’s hard to say why you are experiencing this issue in your installation.
This maybe depend on an old PHP verions issue that you are running. Which version currently are you running? the minimum required is the 5.5 (to see which version you are using, go to “WooCommerce” -> “System Status” menu).
This error could be also caused by the fact that PHP fails to compute the right file size to download and in this way the web server fails the “page opening” operation and downloading (jn this case the page is rapresented by the file). Could you send me a private message? Maybe I’ve a fixed version of the plugin that you can be tested.
Beyond PHP related issue I don’t know what other server related configuration could be cause this behavior.
Hi vanquish, thanks for looking into it. It took a while for me to get it arranged, but I had my PHP version upgraded to 5.5.17. Unfortunately, the problem still occurs… The error says “The webpage at https://mydomain/?wcam_id=626-0 might be temporarily down or it may have moved permanently to a new web address.”
Hi sandal,
Have you tried to update the plugin to the latest 3.9 version. I’ve improved some functions that I hope fix the issue you are experiencing. Download it from the plugin page and let me know.
That solved it. Thanks!
Very very glad to hear that! have a nice day!!!
Hi I have checked your plugin backend and frontend demo. I am really interested in your plugin, but I have a question.
If admin add a file for download to an order, it is visible for download in order page in front end, but the url of the file is a public url, which can be used or downloaded by anyone. Is there a way the only logged in user ( related to that order) can download that attachement showing in the order view page ?
Thanks Hozefa
Hello Hozefa,
than you for your interest in my plugin
Unfortunatelly in the current version it works exactly as you have described. The “secure” download/view feature (to let only the owner of the order to see the file) is in my ToDo list, but I cannot give you any ETA.
Regards
Hello hozefasmile,
if you still interested, I’ve just released the 3.5 version which implements the “Secure download” feature. Thanks to this new option, only the customer who have placed the order can download its attached files. The new version is already live on the demo site, give a try! I hopw you could enjoy!
The new version will be ready to download on CodeCanyon in few hours (CodeCanyon updates approval system takes awhile).
Hello ! I tried to attach a xml file without sucess. Do you know why ?
Hello fxdiver,
WordPress by default, for security reasons, doesn’t allow certain file extension to be uploaded, like .php or .xml
Infact if you go to Media-> add new and try uploading a .xml file you will get and error: “file cannot be upload due to security reasons”.
You have to zip that file before or follow this guide to allow more file extensions: http://www.wpbeginner.com/wp-tutorials/how-to-add-additional-file-types-to-be-uploaded-in-wordpress/
hey friend, since you added feature to allow backend to change Attachment section title. Might as well make every other title text customisable, just allow more flexibility and less messing up with the template for customers.
All I see left is these text string: “Do you approve?” “Approvation already sent. Selected value was”
Then Select Box options title and Radio box options title. Just let the backend customise these text strings!
Should be a simply echo call in php. cheers
Hello longvo55,
yes you right , this customization was already in my todo list but I had some WPML issues to fix before to let it works properly (to grant compatibility with multi-language woocommerce installations).
I hope to fix these problem in the next release!
Hello longvo55!
I’ve fixed the issues (and added some more features). I’ve submitted the update (but as always will take awhile due to CodeCanyon approval system).
In the new 3.1 version you can now customize texts (you have to overwrite the new template/view_order_template.php file on your theme)
I hope you enjoy!
Great job friend! For websites that don’t want clients to see the actual directory/urls of the files. You may consider utilising the prettyphoto js already in woocommerce for media files (photos,videos,etc.) An optional feature. I think that’s the only reason left for me to rename my wp-content folder in my flow at the moment. As any client open up the Attach Me file, it goes straight to the directory.
Thank you for sugestion! I didn’t considered that js library. I’ll try to add that improvement in the next release
Looking good! I may just purchase the rest of your WC extensions. WC Dashboard widgets looking good. Can I get in touch with you via email regarding that extension, I don’t want to confuse your prospective customers with this conversation.
Would be great
Send me a private message (click on my name and then use the low right box). I’ll reply with my email address!
My name is Liem Pham, email: phaiem@gmail.com
I’d like to request for a full refund of WooCommerce Attach Me script Purchase code: 6ec07ab8-efd7-41fb-8acf-055547a61fad
Thank you
Hello phaliem
For what concerns refound, authors cannot directly emit refound because we take only a percentage for our sales. Codecanyon is the only one can to authorize it.
Here is the guide that explains if you are elegible for refounding and some other requirements: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-?_ga=1.127342607.34744535.1435162967
At the end of the guide you will find the link to the request form to be refound. Codecanyon will investigate further.
