Hello there,

Please check your email! I have already sent you guidelines in order to deal with the warning!

If you need more help, please contact!

Kindest regards!

Hello there!

Well, check that you have cleared your shop’s cache! Also, be sure that you have added at least one active tab through the module’s configuration page!

If for some reason you still have an issue, please send me a message through the contact form in the profile page of Inno-mods here in Codecanyon.

I will be more than happy to help you!

Kindest regards!

Hello there,

I will disappoint you! At the moment the additional tabs are not integrated into the import feature.

Kind regards

Hello Gianluca!

Off course you can get help, but first of all, thank you for buying Custom Product Tabs!

well, the module definitely works with all 1.6.x versions! From the screenshots you sent me, I can not understand what your issue is!

The fastest way to solve this is to give me access to your store’s backoffice, so I can check myself! Send me your admin credentials directly into my email, as comments are public! Please add a short description of the problem you have!

Waiting for your response!

Kindest regards

Hello can i have your email to contact?

Well, just in case someone else finds the following information useful, be sure that additional product tabs configured through the module, are configured to be displayed/available for at least one category and at least one manufacturer!

Obviously, if you set a tab to be available only in one category and only for one manufacturer, be sure that the manufacturer has products in the given category!

Also, keep in mind that if a tab is available for only some categories or manufacturers, then the product needs to be assigned to the respective category/manufacturer (saved) before the tab appears!

Kind regards to everybody!

Hello there,

yes it is! Custom Product Tabs is compatible will all Prestashop versions after 1.5.4! And it will also be with the future ones!

Kind regards

Hello there,

first of all, thank you for buying Custom Product Tabs!

Now, lets check your issue. The additional tabs don’t show in a new product? If this is this the case, you need to save the product once, in order to have the additional tabs displayed!

Kind regards

After saving new product and when I’m editing it, the tab Extra Product Tabs is not loading. I clicked the tab and remove css class (display:none) and only showing thist text: Loading..

No errors en server error log.

Hello again,

I suppose you have created some additional tabs in the module’s configuration..

Well, the fastest way to resolve this, is to give me access to your store’s backoffice. Send me the store’s admin login info through the form at Inno-mods profile, as the comments are public!

Kindest regards

Hello there,

Thank you for the feedback! I added the suppliers filter in the to do list for the next version!

Kindest regards!

Thanks for respond. I have one of yours product. Looks like need buy second When update will be finished?

Thanks in advance.

Well,

I can not give you a specific release date for the update! Actually Prestashop 1.7 is on the way at the moment. For sure, the update will follow the 1.7 release, in order to include all necessary changes! Up to today, though, Prestashop has not announced a specific release date for 1.7, and as a result, I can not make an accurate prediction!

Kindest regards!

Hello there, I am sorry but the new tabs are not integrated into the import feature! Kind regards

Thank you!!

Hi klymets1,

our modules are exclusively sold through Codecanyon! I hope I answered your question!

Thanks a lot!