9079 comments found.
Hello. Why unsubscribed link can not unsubscribe email from list?
https://www.dropbox.com/s/x8o86ypi03exjf3/0056.jpg?dl=0 https://www.dropbox.com/s/j5o80yjt6zqjisd/0057.jpg?dl=0 https://www.dropbox.com/s/gfmys1e03l3rt6q/0058.jpg?dl=0How to add unsubscribed can click success unsubscribed messages from list?
Hi!
Seems to be a problem with your permalink structure
Please check this: https://help.revaxarts.com/why-does-the-unsubscribe-link-not-work/
Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER
unfortunately it does not work because I can not create lists. error: Table ‘XXX.0_mymail_lists’ doesn’t exist
Please help me…
Hi!
Were there any problems during plugin activation?
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HELPDESK | NEWSLETTER | TWITTER
No, everything worked I’m already on the latest version (2.0.23)
Hi!
Please check this: https://help.revaxarts.com/how-to-solve-database-errors/
Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER
Yes, it worked great. many thanks
We want filter system.
HI!
Thanks for the suggestion!
Can you describe that a little bit further?
Thanks!
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HELPDESK | NEWSLETTER | TWITTER
Anybody else has problem with sending campains even with latest update 2.0.23 ? same goes to sendmail and qmail…..doesnt send campaings, just testing emails… smtp doesnt work at all.
smtp still
Couldn’t send message. Check your settings! SMTP connect() failed.
Hi Peter!
I think the problem isbn’t related to the latest update rather to the server settings.
Can you please send me the system info page from the settings via my profile page so we discuss this further?
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HELPDESK | NEWSLETTER | TWITTER
Just sent details to your email., thanx for help !
Hi!
Please stay tuned, I’m currently out of office and will check later.
Thanks!
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HELPDESK | NEWSLETTER | TWITTER
Yay!! Glad to have you back :))
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HELPDESK | NEWSLETTER | TWITTER
Hi,
How to add custom check mark box to receive or subscribe newsletter in signup form. and author setting page.
Thanks
HI!
That’s not possible out of the box and requires some extra coding.
Thanks for understanding
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HELPDESK | NEWSLETTER | TWITTER
Welcome Back. This is a great plugin and it would have been a shame to see it go. I hope everything is ok with the developer and that moving forward, people will be able to support this plugin and respect that stuff happens in life.
Hi!
Thanks for the words, appreciated!
I going to stay on track to provide better support 
All the best!
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HELPDESK | NEWSLETTER | TWITTER
I have an other version of MyMail installed on my website, what steps do I need to do to update this plugin?
Hi!
Best to go to Dashboard => Updates and update like a regular plugin.
You need a purchasecode to use this feature
Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER
yes, it worked, thank you for the update!!! please add support and integration for the King Sumo Giveaways plugin: https://kingsumo.com/apps/giveaways/
Thanks for the suggestion. I’ll check that, no promise though
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HELPDESK | NEWSLETTER | TWITTER
please do, you’ll get more sales
There is a new version of MyMail – Email Newsletter Plugin for WordPress available. View version 2.0.23 details or update now.
I’m clicking to update now, but it does nothing, is this normal? (Wordpress version 4.2.2)
Thanks,
Hi!
This is a WordPress 4.2 feature which doesn’t work with custom plugins. Please use the “old” method or update via the button on the dashboard
Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER
OK, I updated it by /wp-admin/update-core.php
Ok, great. I’ll add this functionality later!
Thanks!
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HELPDESK | NEWSLETTER | TWITTER
Glad to have the author back in business, hope it is for a really looong time.
You must have realized the importance of your work and support to a whole community. For many of us you are an important part of our project.
Thanks
Now… on a little technical problem I found. I scheduled an autorresponder and it uses the “Next Issue” number embedded on top and in the email subject.
The test runs fine and the number shows, but the actual autoresponder doesn’t show the number for the new release. What can be wrong?
Hi!
Thanks for your words!
To display the issue you have to use the {issue} tag. Does it display nothing or the tag in the autoresponder mail?
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HELPDESK | NEWSLETTER | TWITTER
I put the tag in the preheader, you think this is the issue?
Actually, I sent a test message, the issue number appears, both inside text message and the preheader.
The message displays fine in Outlook, but the number is not there when the autoresponder creates a new campaign.
Thanks
Ok, this is strange
Does it work in the body of the mail?
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HELPDESK | NEWSLETTER | TWITTER
In the test only, in the actual campaign it doesn’t :/
Ok, you’re right – I can confirm this!
I’ve applied a fix for the next update
Thanks for the notice!
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HELPDESK | NEWSLETTER | TWITTER
Cool! Thanks 
No problem, and thanks again for reporting!
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HELPDESK | NEWSLETTER | TWITTER
Xaver: installing on WP 4.2.2 and receiving the following:
PHP message: WordPress database error Specified key was too long; max key length is 767 bytes for query CREATE TABLE wp_mymail_subscribers ( ID bigint(20) unsigned NOT NULL AUTO_INCREMENT, hash varchar(32) NOT NULL, email varchar(255) NOT NULL, wp_id int(11) unsigned NOT NULL DEFAULT 0, status int(11) unsigned NOT NULL DEFAULT 0, added int(11) unsigned NOT NULL DEFAULT 0, updated int(11) unsigned NOT NULL DEFAULT 0, signup int(11) unsigned NOT NULL DEFAULT 0, confirm int(11) unsigned NOT NULL DEFAULT 0, ip_signup varchar(45) NOT NULL DEFAULT 0, ip_confirm varchar(45) NOT NULL DEFAULT 0, PRIMARY KEY (ID), UNIQUE KEY hash (hash), UNIQUE KEY email (email), KEY wp_id (wp_id) ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci made by activate_plugin, do_action(‘activate_myMail/myMail.php’), call_user_func_array, mymail->activate, mymail->dbstructure, dbDelta
Appears related to https://make.wordpress.org/core/2015/04/02/the-utf8mb4-upgrade/
Workaround was to update classes/mymail.class.php and for each of the KEYs that referenced a varchar(255) set its length to be (191). Deactive the plugin and then re-activate to create the tables and indexes.
Hi!
Ok, thanks for the update!
I’ll check that and update the code!
All the best!
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HELPDESK | NEWSLETTER | TWITTER
Welcome back Xaver! Good to see you back 
Thanks for your words
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HELPDESK | NEWSLETTER | TWITTER
Why you are not replying? I been trying to solve some issues with the pluign and the background I have written a couple of comments here and looks that you abandoned everyone are too busy or you don’t want to continue doing business here?
http://codecanyon.net/item/mymail-email-newsletter-plugin-for-wordpress/3078294/comments?filter=all&site=codecanyon.net&term=body+background&utf8=%E2%9C%93Hi!
Sorry for the delay!
Seems the CSS doesn’t get embedded in the mail which causes the missing background on Outlook.
Have you tried it with the default template as well?
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HELPDESK | NEWSLETTER | TWITTER
Good to have you back, Xaver!
I have bought two licences of this plugin because it is one of the best and most complex WP plugins out there and because I used to get great support.
Then suddenly Xaver disappeared and I was quite unhappy. Now he sent me (all registered users) a mail and he is back.
I will certainly give Xaver a chance to make up for the lost time, because I believe that someone with such a track-record might have a good reason for his absence.
Welcome back Xaver, I’ll wait my turn with your answer. I wish you all the best.
Hi zumaxb!
Thanks for your words, highly appreciated!
Please let me know if you have any open questions!
Thanks!
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HELPDESK | NEWSLETTER | TWITTER
Is there a way to export statistics of mail?
Hi!
Currently no. Although the data is all stored in MySQL tables so if you familiar with SQL you can do your own export
Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER
Hey! Xaver my man! 
So happy and relieved to see you again.
I appreciate all of your hard work and talent and was worried life had gotten the best of you.
Great to have you back Xaver, and trust you are not too harassed by life. 
Warm regards,
Doc
Hi Doc!
Thanks again for your words, You’ve been always one of the great supporters
Have a great day!
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HELPDESK | NEWSLETTER | TWITTER
Great job on the update. Well done! 
You’re the best.
Doc
Yay Xaver is back! Hope you are okay ?
Yes, I’m okay and happy to be back in business
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HELPDESK | NEWSLETTER | TWITTER
Thank you for the fix, i didn’t noticed it because I have not needed to use mymail since my WP update, keep up the good work on this amazing plugin! this is the nicest plugin ever! 
Thanks!
Please don’t forget to rate my item if you’re satisfied! http://themeforest.net/downloads
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HELPDESK | NEWSLETTER | TWITTER
I had it already rated with a 5 
Ok great, thank you anyway!
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HELPDESK | NEWSLETTER | TWITTER
Thanks for the update
glad to have you back
You’re welcome, thanks for the words.
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HELPDESK | NEWSLETTER | TWITTER
Did you fix unsubscribe?
Hi!
unsubscribe function should work normally.
Please check this: https://help.revaxarts.com/why-does-the-unsubscribe-link-not-work/
Hope that helps!
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HELPDESK | NEWSLETTER | TWITTER
I checked that before and find many errors in code! That’s why I ask.
Can you please send me a message via my profile page so we discuss this further? Please mention the reason and include your login details as well for further investigation.
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HELPDESK | NEWSLETTER | TWITTER