75 comments found.
hello , also i want use some youtube video on the site without showing that they are from youtube ? can you show me an example if it possible with this plugin ?
on the youtube demo: when you click pause it brings up a row of different videos along the bottom- when clicked these take you to youtube- is it possible that these replace the video in the background? Also on mobiles the video gets shot off to the right as in it’s 90% white screen with the video on the side- is there an image fallback for mobiles?
does this support rtl ?
Hello,
It does not support rtl yet, but we will make it for you.
Please send us your concern at support@wpfruits.com
Best, WPFruits
I purchased the plugin and set it up chose a you tube video for my home page, it says loading video when I try to preview, but never displays the video. It does show the slider bar and the features to stop the video, but the video doesn’t show up.. Ive tried Explorer, Firefox and Chrome and also another video as well.Nothing..Help!
Hello ggavlik,
Please write your issue at Support Forum.
We will fix your issue asap.
Best, WPFruits
I cannot write anything on the forum only lets me search.
I cannot login dont have a login
Hello There,
You have to register here.
I cant find my purchase code when I downloaded the software! Where do I find it? Can someone email it to me?Thanks
I need my purchase code to register… This software is not working! I need Support.. Tell me where to find it.. or email it to me Please Thanks
Hello There,
You can find purchase code in you account please see here.
Maybe you are uploading the package, please extract the package and find the plugin zip inside the package and upload it to your Wordpress.
If your issue is not resolved, please write your query at wpfruits@gmail.com with site URL and wp-admin details.
Best WPFruits
Hello I would like to know if it is working on mobile ? I have a video mp4 on Youtyube and I would like this video appear in full backgournd and on mobile ? or player on mobile ? thanks a lot for your help !
Hi sboulou,
Video is not going work in full background on mobile device however it will work on Desktop.
Thanks
ok thanks !
Hi, I’ve messaged you twice. Could you please reply to my email?
Thanks!
We already replied you on mail.
Hi, I liked your plugin and want to purchase. Before that – I have a wrong try with this: “Unpacking the package… Installing the plugin… The package could not be installed. No valid plugins were found. Plugin install failed.”
How can I instal – because WP needs zip.file to install the plugins ?!
I hope you understand me. Regards
Hi,
Please extract the downloaded zip. Under the extracted directory you’ll get the plugin zip file.
Best, WPFruits
The YouTube video is displayed in black on the tablet and smartphone.
I have the Pro version.
What is wrong?
Hi,
Thank you for contacting us. YouTube video background works on iPhone, iPad and on other mobiles. For more info, please take a look over the plugin demo : http://plugins.wpfruits.com/full-width-background-gallery-wordpress-plugin/
Please let us know if you need further assistance.
Best, WPFruits
Hello, I was using the free version and it works perfectly, but I wanted to unmute the video sound per default, so I purchased this version. Unfortunately, I´m not able to install it. “Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.” I´m very disappointed. Please send me my money back. Thanks by advance Cheers
You have to unzip the downloaded file and then upload the plugin file.
The file that you have downloaded also contains the documentation file.
Does this plugin allow captions overlay for each image?
Hi,
Thanks for contacting us. Unfrotunately current version of plugin doesn’t support captions overlay for each images. But we’ll consider for our upcoming update.
Best, WPFruits
Is theres a way to make thumbnails appar by default?
nevermind. I figured by editing the css. Probably not the best way…
Thanks for using our plugin. Let us know if you have any further queries.
Does this plugin work with Vimeo videos?
Hi,
Thank for taking interest in our plugin. Unfortunately, the current version of plugin doesn’t support Vimeo videos.
Best, WPFruits
Hello
Does youtube video background work on iPhone, iPad or other mobiles ?
Hi,
Thank you for contacting us. Yes, YouTube video background works on iPhone, iPad and on other mobiles. For more info, please take a look over the plugin demo : http://plugins.wpfruits.com/full-width-background-gallery-wordpress-plugin/
Please let us know if you need further assistance.
Best, WPFruits
It would be great if we were able to define the video to appear in a background for specific areas like header only or a specific div. Any plans for that?
Hi,
Thanks for your valuable suggestion. Right now there is no such plan for this feature, but we’ll consider it for future updates.
Best, WPFruits
Hi,
Will your plugin allow me to set one image for the main background and a different image for the body/container background?
Hi,
Thank you for contacting us. Unfortunately, the current version of plugin doesn’t have this feature.
Best, WPFruits
i’m using avada theme. does the plug-in comfortable with that?
Hi,
Yes, plugin is compatible with the Avada theme. But, it will be shown with only “Boxed” layout not with “Full width” layout. As in “Full Width” layout the theme is using background color and images in full width and our plugin works behind the site content, that’s why it wont be shown with full width layout
Hope it would be helpful to you. Please let us know if you need further assistance.
Best, WPFruits
Hi,
I`m configuring my gallery, and in the option IMAGES SETTINGS I can not add images, it shows this warning:
“Warning: Invalid argument supplied for foreach() in /home/storage/8/a4/65/wordpress9/public_html/wp-content/plugins/full-background-gallery-pro/inc/admin/fbg_edit.php on line 216”
How to fix it?
Hi,
Please raise a ticket for you issue. Our support team will resolve for you ASAP.
http://www.sketchthemes.com/helpdesk/index.php?act=tickets&code=open&step=2&department=2Best, WPFruits
Hi,
I installed your plugin but I do not know how to configure. Appears for me only the options: DEFAULT (GLOBAL) SETTINGS and LIST OF ALL FBG GALLERIES.
When I click on add new fbg gallery, it does not work. THe page reloads but the gallery does not appear. I could not see the full options as I see in your screenshots.
I’m using a multisite instaltion, but I read in the comments that the plugin is compatible.
Please, help.
Hi,
Please raise a ticket for you issue. Our support team will resolve for you ASAP.
http://www.sketchthemes.com/helpdesk/index.php?act=tickets&code=open&step=2&department=2Best, WPFruits
Hi, i have just buy the plugin to include video in my homepage… It works with mp4 from my site but not from youtube… What’s wront ?
Hi,
Can you please provide url to your website so that we can go through it.
Best, WPFruits
Hi, i have the light version, and i don’t think i need more for the moment, as i just need a full screen video bg, hosted ( i tried with youtube, but it compress the video, and i don’t find the right tutorial, i know it’s stupid, but stupid things are sometimes hugely time consuming :-() the issue i have is a latency between every loop, and the bottom control that i don’t want i was using this one: https://wordpress.org/plugins/wpmbytplayer/ but it only support youtube
Hi,
Thank you for contacting us. You can remove self hosted video controls from the bottom with Full Background Gallery PRO version but latency between every loop depends upon video size and server speed. Hope it would be helpful to you.
Best, WPFruits
