4865 comments found.
hi, I have been getting this error message for some time :
“An error occurred while updating Ultimate Addons for WPBakery Page Builder: Failed to update plugin. Check your license details first.”
I have a valid license but still it cannot be updated. Kept asking me to activate my license.
Under manage my envato license, it already says activated., only option is Deactivate.
Hi!
I understand how inconvenient license activation issues can be, especially when setting things up on a new site.
To help you activate your Ultimate Addons for WPBakery Page Builder license, please follow the steps below:
First, deregister the license from any previous site by using this link: https://support.brainstormforce.com/deregister-license/After deregistering, go to the Plugins section on your current WordPress site and click the “Activate License” link for Ultimate Addons for WPBakery Page Builder.
You will be redirected to the Envato website. Log in using your Envato account details and approve the access request.
Once approved, click the activation button on the next screen. You will then be redirected back to your website, and your license should be successfully activated.
For detailed instructions, you can also refer to our documentation here: https://ultimate.brainstormforce.com/docs/activate-license-key-ultimate-addons-for-visual-composer/ If you are unsure about where to find your Envato purchase code, this article may help: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodePlease give these steps a try and let me know if the issue persists or if the license alert continues to appear. I will be happy to assist you further until everything is fully resolved.
Best regards,
I have multiple websites, can your Ultimate Addons for WPBakery Page Builder plugin be used on multiple websites after purchasing it once?
Hi there,
Thank you for your question!
The license for Ultimate Addons for WPBakery Page Builder on CodeCanyon is valid for one website at a time. If you want to use it on additional sites, you’ll need to purchase separate licenses for each one.
You can deregister the license from one site and activate it on another if needed, but this is only suitable if you’re moving a site, it’s not recommended for managing multiple active websites.
If you have any other questions, feel free to reach out to us!
Please i am having issues with this plugin. I have the latest update 3.21.2 which came with my theme. I realized recently whenever i visited the front page, I saw this notice: Deprecated: Function vc_is_editor is deprecated since version 4.8! Use vc_is_frontend_editor instead….................. Please i need help with this because whenever i activate the plugin i see it and my Favicon also disappears after activation
Hi there,
Thanks for your comment. The message you’re seeing:
Deprecated: Function vc_is_editor is deprecated… is generated by WPBakery Page Builder, not by Ultimate Addons for WPBakery. I would suggest that you please ensure that WPBakery is updated to the latest version, purge all cache and then check again.
For any issue specifically related to Ultimate Addons, please open a support ticket here so our team can assist you: https://ultimate.brainstormforce.com/support/open-a-ticket/
Thank you!
Bonjour,
My name is Kym. I am wanting to purchase a number of plugins and scripts for my marketing agency and I would like to know if I am able install it via the WP Snippets AI plugin: https://wpsnippets.ai
If not, will it work with the Code Snippets plugin: https://wordpress.org/plugins/code-snippets
Merci, Kym
Hello Kym,
Thank you for your interest in our plugins!
Our Ultimate Addons for WPBakery plugin (and other Brainstorm Force plugins) need to be installed like a normal WordPress plugin via the Plugins → Add New → Upload Plugin method. They cannot be installed via WP Snippets AI or similar “code snippet” plugins.
The Code Snippets plugin is designed to add custom PHP snippets safely to your site, but it cannot be used to install or activate full WordPress plugins either.
Once purchased, you can upload and activate our plugins directly through the WordPress dashboard, and they will work as intended with WPBakery or other supported builders.
I hope this helps! Please let us know if you have any further questions.
Best regards, Dhruv
Hello Team,
Our common customer noticed an issue with the Dual Color Heading element.
It has a “Before text” field, and when left empty, it shows its default “I Love” text instead of nothing. https://go.screenpal.com/watch/cTQo6cnoHp3
Please provide a fix for this behavior.
Hi,
Thank you for reporting this issue with the Dual Color Heading element and sharing the details. I’ve passed this to our development team so they can look into it further.
In the meantime, could you please open a support ticket here: https://ultimate.brainstormforce.com/support/open-a-ticket/
This will allow us to track your case properly and provide you with updates directly.
We appreciate your patience and cooperation.
Best regards, Brainstorm Force Team
There seems to be a bug in the newest version Version 3.21.1 with timeline. In the previous version everything worked fine but in the new one my individual colors (defined for background aso) are not applied. See here: https://imc2025.info/imc/key-dates
Hi @Mountain-Competence-Center,
Thank you for sharing the details. I tested the Timeline module in version 3.21.1, and the individual color options seem to be working correctly on our end. Since this may be specific to your site setup, we’d like to investigate further.
Could you please open a support ticket here so our team can assist you in detail: https://ultimate.brainstormforce.com/support/open-a-ticket/
Our support team will be happy to look into this and help resolve it.
Hey, I have this plugin on my website as it came with a theme I bought. The plugin is on Version 3.19.15 which wordfence is flagging. Do I need to purchase a license here? And will I be able to update it on both my website and the sub-domain which both use this plugin? All the best
Hello,
Thanks for reaching out! Since the plugin came bundled with your theme, updates are usually provided by the theme author. We recommend contacting them first to see if they can provide you with the latest version.
If not, you can purchase a license directly from us to receive ongoing updates and support. With a license, you’ll always have access to the latest version for your site.
GLWS
Hi, besides having this plugin bundled with the theme on some sites have also purchased a couple of separate licenses, but I don’t remember which one of these purchased licenses corresponds to which site. Is there a way to figure out what site it belongs to?
If your licenses are already activated on different sites, you can check which purchase code is linked to which site from our support portal.
Please log in to: https://support.brainstormforce.com/my-licenses/
Here’s a screenshot guide for reference: https://prnt.sc/gLJeblzqdlWY
Why has the Headings “Default” Default TAG that uses H2 been removed in the latest update?
Now all of the headings that use H2 are white unless we manually go through the entire website and change them one by one, away from H2 to something else.
I’ve contacted support and the only solution they gave is to change it.
This is not a solution for a glitch your developers are not fixing
Hi there,
Thanks for bringing this up, and we’re sorry for the inconvenience.
Our team investigated this and found that custom CSS from your theme is likely overriding the default H2 styles. If you’re unsure how to adjust or remove this CSS from your theme, we’d be happy to assist you in fixing it.
Please respond to the same support ticket—we’ll help you get this resolved.
We have recieved the response from you team, however this issue was a non-issue prior to the recent updates We did not edit the core CSS etc.
Thanks for your response. We tested by installing an older version of UAVC on your site, but the same issue persisted.
It appears that the theme’s position-related CSS is causing the problem. We can help you fix this by applying some additional CSS for the H2 tag to resolve it.
Hi, can you explain me, why it is still not possible to set font-sizes as “rem” units or why I am not able to set colors for my elements as var() from my theme?
Kind regards
Hi there,
Thank you for your question.
I tried adding a font size using rem units in inline styles, and it worked fine on my end. https://bsf.d.pr/i/23FQ1I
To help us understand your query better, could you please share more details about how you are trying to set the font size?
It would also be helpful to know which module you are using. This information will help us provide you with the most accurate support.
Looking forward to your reply!
Hey, guys, quick question: why is the new version (v3.21.0 = 9.15MB) more than 3x bigger than the old one (v3.20.3 = 2.88MB)?
Hello there,
Thanks for pointing that out!
The size increase in the latest version is mainly due to the new dashboard we’ve introduced, which is built using React. It includes essential assets like JavaScript bundles, icons, and styles that power the improved user interface and experience.
We’ve only included the necessary files to keep it efficient, but we’re actively exploring ways to optimize the build further without affecting functionality.
If you experience any issues or have concerns related to performance or loading time, feel free to let us know — we’re here to help!
I want to know before i buy this expansion whether or not it offers the possibility to sort my grid filter alphabetically? Im displaying a taxonomy in my grid filter and would like the possible choice to be shown alphabetically.
Hello,
The Post Grid module you’re referring to is part of the WPBakery Page Builder plugin, not our Ultimate Addons for WPBakery. Our addon does not include a grid module with taxonomy filters.
Let me know if you have questions about any features we do offer!
hello i have an issue, with the post grid module it does not give you the option to customise the grid. Can you please advise? Normally the WPbakery builder gives you this option
Hello,
The Post grid module is provided by WPbakery page builder plugin only. This is not provided in Ultimate Addons for WPBakery Page Builder.
Can you please verify which module you are using? The WPbakery’s Post Grid module provides these options – https://share.zight.com/DOuy17B9
Great work!
Thank you so much for your kind words! We’re glad you’re enjoying the product. If you ever have any questions or suggestions, feel free to reach out.
Your plugin is generating an exception in the logs. This is an error in your code; you’re not using ‘init’. Could you please report this bug to your development team so they can fix it?
PHP Error [1024] Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the ultimate_vc domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in www/wp-includes/functions.php on line 6121
Hello,
Sorry for the inconvenience, and thank you for bringing this to our attention.
We’ve addressed this issue in version 3.20.3 of the plugin. Changelog – https://ultimate.brainstormforce.com/changelog/version-3-20-3/
Please update to the latest version to resolve the error.
Let us know if you face any further issues!
I am asked to sign up and register my license. after clicking the banner, it brought me to your site and says Already Registerd. But I still can’t update my plugin.. can you tell me how I can reactivate my license so i get to update my plugin ? thanks
Any why am I being forced to subscribe to your newsletter ?
Hi,
Please try the following steps to resolve the license activation issue:
1. Please log in with the email used for your license activation at the following link. https://support.brainstormforce.com/wp-login.php
2. Check License Status by visiting this link. https://support.brainstormforce.com/my-licenses/. This will confirm whether your license is active and functioning correctly.
3. De-register your License: If you encounter any issues, we recommend de-registering your current license. This action is necessary because it can help eliminate potential conflicts with the Envato API that we are currently debugging.
4. After de-registering, manually activate your license to resolve activation issues and ensure the plugin works properly.
If the same issue persists we request you to open a support ticket with us ( https://ultimate.brainstormforce.com/support/open-a-ticket/ ), and our team will be able to help resolve this.
Can you please make it possible to use something else other than Google maps that’s free or paid? Like, open user map etc. Thank you.
Hello! Are background videos in IOS devices already fixed? I have a problem, my theme’s developers do not update and I don’t know If I am up to date
Hi, As mentioned by patrikhim84, there is an issue in version 3.20.1 with the Advanced Tabs element specifically. Right at the bottom of the advanced tabs box, I am getting a few media queries (@media screen and (max-width: 1023px) displaying in the front end. Reverting to 3.20.0 this issue disappears. Thank you.
I found where the issue comes from: wp_kses_post( $op ); replaces echo $op; in ultimate_tab.php but as it sanitizes the entire HTML output, including inline styles and media queries that the page builder adds dynamically, so I am getting media queries from the page builder displaying in the front-end. Can you help?
Hello there,
Thanks for reaching out to us.
Our team has addressed this in a patch version. You can download it here to fix your issue: https://bsf.d.pr/f/yz0gkG
Let me know how it goes.
Best,
Pratik
Hello there,
Hope you’re doing great. FYI, we have released an official update for this. You can check it out in our changelog here: https://ultimate.brainstormforce.com/changelog/
Let me know if you have any questions in the meantime.
Best, Pratik
Thank you!
