126 comments found.
hey i am getting this error CURL called failed.[ERROR].
please help me out today
Hellooo
Sorry for the late replying. We were in holidays. Please send us an email from this support form. We will solve your problem ASAP. Thanks
I am unable to create ticket on your support form, function is disabled. Please resolve my issue
Got your email and replied. Thanks
your demo page doesnt seem to exist? The Site can’t be reached
Please check this link https://videopilot.webhelios.com/index.php Thanks
Hiya, a quick question. Since uploading all my videos from YouTube, is there a way to change the ‘Posted On’ date so it corresponds to the date the video was actually posted on YouTube, and not the date it was placed on videopilot?
Thanks.
Yes, there is an option for that. On create/edit source page there is a checkbox on bottom labeled as “Use same publish time as youtube”. Thanks
Is there an update on your product Autopilot News Script 2018
No, there’s no update. The script is hidden by codecanyon team cause it’s a very old script. If you need any support feel free to contact us. We are still providing support for existing buyers. Thanks
Thank you for the information you provided.
For the current script there are no problems, only when viewed from a smartphone there is a banner that is too wide which I can’t fix
Send us an email with your site address and ftp access, we will check and solve your problem. Thanks
What is the difference between buying the regular or extended license of this app?
An update, still no issues and everything is working great, my visitors are loving the new feature.
A question though, is it possible to have a certain section lets say ‘Latest Lives’ placed on another page on my website?
My idea is to have a section on my home page showing the latest videos. Videopilot is placed on a different folder and not my main page.
Thanks.
Hi, Many thanks. For showing latest videos to another page of another website it will need some kind of embed feature. For that you’ll need customization, cause we don’t have any such feature now. Thanks
Thanks for answering so quickly, I will send an email. Thanks.
Hi, just installed after purchasing and everything is checked ok apart from the following error ‘CURL called failed.[ERROR].’ (CURL is enabled[OK].). I couldn’t find under your documentation how to resolve this issues (or I missed it).
Could you please shed some light on how to resolved this please? Thank you.
BTW no images are showing here: https://support.webhelios.com/index.php/en/show/faqdetail/32/How-to-obtain-Youtube-APi-Key
Sorted the Curl out (edited your code), but now I’m getting ‘Youtube video link or id is not valid’, but it is valid as I’ve just copied it. Also no videos are being grabbed, all api and other settings added correctly!
I know you’re going to ask to send via support, but really can you post on here?
First try with the default sources that we gave with the source code. If they are not working please let us know your admin login and ftp access. We asked to send support email cause login or ftp information can’t be shared on public comment thread. Thanks
Just to let everyone know, all resolved webhelios sorted it very quickly and responded to my emails very fast. Thanks very much.
Thank you too for the cooperation 
Hello. I can’t get youtube grab to work. The message says successful, but the video stays at 0. How do I fix this?
First create youtube api key and the. try with the default sources that we gave with the script. See if they are working. feel free to contact out support via email. Thanka
Thanks for the reply. Of course I have already set up the API key. I have entered the correct API but I am unable to retrieve the videos. The message I received during the action is “Videos grabbed successfully”.
If I enter the wrong API key and perform the same action, the message I receive is [Videos grabbed successfully].
How can I fix this problem?
Postscript. I was able to see the API traffic successfully on the Google console. There are no errors in accessing the API. However, I am still not able to retrieve the video. I found it difficult to resolve this issue in the forum, so I will contact email support.
Please consider the above as a bug report. Please reply by email for support.
We think maybe the videos you are grabbing don’t have embed permission. Please send us email with your admin login and ftp access from this support form https://codecanyon.net/item/videopilot-autopilot-youtube-video-script/19332639/support . Our support team will inspect and solve the issue ASAP. Thanks
Hello. I have purchased your product. I am using it on a server that is managed by PLESK. I got the following error. Other than that, everything is fine.
CURL called failed.[ERROR].
Please tell me how to solve this problem.
Replied to your email. Thanks
Hello I am working locally testing the new version of videopilot but it throws me this error, check in php and the crud library is activated, how could I solve it …
Thank you
CURL called failed.[ERROR].
Send us an email https://codecanyon.net/item/videopilot-autopilot-youtube-video-script/19332639/support . We will send you a updated file. Thanks
Hello Does this script still work
Yes, it uses youtube api v3 which is still valid. Thanks
Multilingual site (EN, BY, RU) etc.??
It supports multiple language, but not at once. It means if you use RU, then EN will not be available. Thanks
I don’t see the language switch on the demo. I understand that the site can only work in one selected language
Send us an email, we will send you a full functional demo link. Thanks
Hi Can I add videos via an iframe from another site?
Video pilot only supports youtube videos now. You’ve to customize the script to achieve that. Thanks
Hello.
I am contacting you through the support email to request an adaptation to the page that I acquired but it bounces back to me .. support@webhelios.com.
Thank you, please tell me where I can request this new adaptation.
thank you
You can contact the support from here https://codecanyon.net/item/videopilot-autopilot-youtube-video-script/19332639/support . Btw adapting a new template will be a customization job and you’ve to hire us for that. If you want a quotation, please send us an email. Thanks
Hi there.
If the idea is to personalize it and for that purpose I will contact you, to know how much it would be worth to us to adapt the page that we already pay to the needs we have.
Thank you
Got your email and replied. Thanks
Hello, sorry for the insistence I have not received an email about the request sent from the mail. Thank you
We replied your first email, then you sent another one with customization requirements. But sorry that those customization requirements are not clear to us. We replied that email too. Thanks
I love dealing with Helios, he definitely has the price Right for the Script, meaning affordable, very good on trouble shooting if you run into trouble, BUT PLEASE KEPT your support subscription accurate and always leave it on (meaning , pay the fees for support) very important because helios has also to make a living it is only fair, Overall an amazing script that will get your project going , he is honest , fair and a great developper, LONG LIVE TO HELIOS thank you for being on CODE CANYON….
Many many thanks for your kind comment. It will definitely encourage us. Thanks
do i need a api key? cause google shuts them off frequently. i looking for no api… if so can you add csv import?
Did you bought video pilot? Cause codecanyon showing us that you didn’t’ bought the product yet.
Oh got it, may be you are asking presale question. Yes it will need youtube api key. For the second question if you can give us some more info about what kind of csv you want to import then we may think about that for next updates. Thanka
yeah pre sales sorry about that. can this script embed urls like wordpress? i will message you a csv
Sorry but the term “embed urls like wordpress” is not clear to us.
when importing can it embed the url automatically? i sent you the csv data i use. not a big deal i need to move on. thank you for your time. also your scrapes the urls in the descriptions
Sorry but we didn’t get any csv. Also it has it’s own url structure, which is not compatible with wordpress.Thanks
ahh ok not a big deal
I was installing the script and got the following error: CURL called failed.[ERROR]
I have found the solution within the comments section of your News Pilot script – Google URL removal. Thanks
If you can’t solve, then send us an email. We will sent you the updated file. Official update will be given later this week. Thanks
Thanks for your quick reply, I have fixed the problem by editing the following file: application/modules/install/views/check_config_view.php file. Thanks
Thank you too.
Hi, I have noticed the following issue on my site and on your demo site. When you click on a video in Firefox you get the following message below the video “Firefox cant open this page To protect your security, com-youtube.stream will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window”. In the Opera browser the message is “com-youtube.stream is blocked” Thanks
This is a settings from youtube. Video owner can select is he wants to enable or disable video embed feature. If that option is disabled then you’ll get that message. Thanks
Thanks for the quick reply.
hello, doesn’t it have a comment module?
Yes, it has facebook comment and disqus comment module integrated with it, you’ve to enable it from admin panel. Thanks
Hello I have acquired your page and I have uploaded it to a shared server .. and it is presenting an error and it does not display the images .. according to what I have read it is for lack of activating the CRUT extension on the server but I already see this .. that could be errors of permissions .. but I’ve already changed the permissions. the error is the following .. error: Curl-Fehler: The requested URL returned error: 403 Forbidden .. also in the section to add videos the browse buttons do not appear to relate the images .. you have to add the Direct url.
Thank you
Please talk with your hosting provider. Server related issues are out of our support terms. For the second problem “browse button” , please send us your admin login and ftp access. We will check and solve. THanks
